NewDirector of Dining Experience (Chef Manager) [management] Senior Living Residences (SLR)Director of Dining Experience (Chef Manager) [management]Westfield, MassachusettsThe Director of Dining Experience is responsible for the entire operation of the culinary department, including the training and supervision of all department associates, maintaining inventory of food, supplies and equipment, managing the budget, preparing and serving food/refreshments, overseeing setup for all meals and special events, and ensuring the cleanliness and smooth functioning of the kitchen and dining room to provide a gracious dining experience for residents. Director of Dining Experience (Chef Manager) Westfield, Massachusetts Armbrook Village’s caring and compassionate Dining team members provide superior customer service and offer a gourmet dining experience for our senior residents.
F135 Customer Data Manager - (Onsite) RTX CorpF135 Customer Data Manager - (Onsite)East Hartford, CT8 years of data analytics, data science, data management, Engineering, Field Services, Depot Engine or Quality Management experience or an Advanced degree with 5 years of data analytics, data science, data management, Engineering, Field Services, Depot Engine or Quality Management experience. The F135 Fleet Data Management Customer Data Manager serves as a key contributor to the F135 Sustainment Program, with primary responsibility for maintaining data availability, quality, and integrity across the Maintenance Management Systems (MMS).
Care Experience Manager Aveanna Healthcare Holdings IncCare Experience ManagerPlainville, CT$48,000–$51,000 / yearAs a Care Experience Manager (CEM), you'll play a vital role in supporting both our clients and caregivers - making a meaningful impact every single day. As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.
Employee Experience Program Manager AxonEmployee Experience Program ManagerWashington, MA$89,786–$143,658 / yearIf you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors.
NewSenior Manager, Customer Service (DentaQuest) Sun Life Financial IncSenior Manager, Customer Service (DentaQuest)Hartford, CT$64,700–$97,100 / yearServes as a key operational liaison across Workforce Management, Learning and Development, Quality Assurance, Client Engagement, Information Technology, vendor partners, and business leadership to support service delivery, incident response, technology readiness, and implementation of new tools and processes. Provides leadership for frontline production teams and managers, monitors operational performance against service level and contractual expectations, and drives continuous improvement in quality, accuracy, call routing, knowledge management, and customer experience.
Experience Strategy Manager Accenture PlcExperience Strategy ManagerHartford, CTThe work: In this role you will have accountability across three dimensions: Client Delivery: Lead client programs from approach through delivery with accountability for work quality, adherence to project timelines, and collaboration across disciplines. Within Song, our Design & Digital Products practice helps iconic brands reinvent products, services, and spaces with the best of emerging technology to drive impact for end-users and for the business.
Experience Manager Ulta Beauty, Inc.Experience ManagerWethersfield, ConnecticutFull timeAddress underperforming metrics related to the store’s services, boutiques, retail sales, services sales, loyalty, store visit and audit results by developing strategies using company programs, tools, and resources to improve and grow these areas of the business. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label.
F135 Customer Data Manager - (Onsite) RTXF135 Customer Data Manager - (Onsite)East Hartford, Connecticut8 years of data analytics, data science, data management, Engineering, Field Services, Depot Engine or Quality Management experience or an Advanced degree with 5 years of data analytics, data science, data management, Engineering, Field Services, Depot Engine or Quality Management experience. The F135 Fleet Data Management Customer Data Manager serves as a key contributor to the F135 Sustainment Program, with primary responsibility for maintaining data availability, quality, and integrity across the Maintenance Management Systems (MMS).
Enterprise Customer Account Manager UKGEnterprise Customer Account ManagerHartford, CTA successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives. Our Services and Distribution Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers’ goals with our broad set of products.
Customer Success Manager Microsoft (German Speaker) Arrow Electronics Inc,Customer Success Manager Microsoft (German Speaker)Casablanca, MAJob Description: Arrow Enterprise Computing Solutions, a division of the Arrow Electronics Group (16,500 employees across 58 countries, with revenue of over $29 billion), provides IT professionals (service providers, software vendors, and system integrators) with comprehensive technology solutions, along with training and services, in five main segments: servers, storage, and virtualization, networking and security, infrastructure software, and cloud solutions. In this role, you support the Microsoft / Cloud Inside Sales team both operationally and administratively with a focus on the ArrowSphere platform.
GovCon Technology Senior Manager, with Deltek Costpoint Experience Baker Tilly Advisory Group, LPGovCon Technology Senior Manager, with Deltek Costpoint ExperienceWest Hartford, ConnecticutBaker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston.
Customer Solutions Manager Chromalloy Gas Turbine LLCCustomer Solutions ManagerWindsor, CTWe are a leading provider of aftermarket parts, repairs, and solutions that safely & reliably extend the life of aircraft engines and gas turbines. Chromalloy participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Any offer of employment will also be conditioned upon the successful completion of a background investigation and drug screen in accordance with company policy and applicable federal and state regulations.
NewSenior Manager, Customer Service (Dentaquest) Sun Life FinancialSenior Manager, Customer Service (Dentaquest)Hartford, CT$64,700–$97,100 / yearServes as a key operational liaison across Workforce Management, Learning and Development, Quality Assurance, Client Engagement, Information Technology, vendor partners, and business leadership to support service delivery, incident response, technology readiness, and implementation of new tools and processes. Provides leadership for frontline production teams and managers, monitors operational performance against service level and contractual expectations, and drives continuous improvement in quality, accuracy, call routing, knowledge management, and customer experience.
Senior Customer Success Manager GenesysSenior Customer Success ManagerMassachusetts, MA$104,000–$183,000 / yearThis role is designed for someone who thrives at the intersection of strategy, data, and execution, owning key initiatives that influence how Customer Success operates at scale while maintaining direct engagement with a focused set of customers. Role Overview: Shape and scale how Customer Success delivers impact by leading high-visibility programs that drive adoption, retention, and growth across the organization.
Customer Development Manager RyderCustomer Development ManagerHartford, ConnecticutThe Customer Development Manager FMS position is responsible for the management of assigned accounts in the Business Unit (BU); the education/development of customer interest in additional Ryder services (including: Full Service Lease, Programmed Maintenance, Lease Financing, Fleet Management Services and Dedicated Contract Carriage) by utilizing the Ryder Sales Process. Outside Sales Compensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.
Sr. Customer Success Manager, Strategic Account GenesysSr. Customer Success Manager, Strategic AccountWashington, MA$104,000–$183,000 / yearOur platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships. Help build, support and operate technology used by more than 8,000 organizations in over 100 countries - moving AI from possibility to production in real-world enterprise environments every day.
Customer Service - Self Storage Manager Public StorageCustomer Service - Self Storage ManagerManchester, CTPerforming cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris. Transportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business.
Manager, Operational Commercial Engines (OCE) Customer Programs (Onsite) RTXManager, Operational Commercial Engines (OCE) Customer Programs (Onsite)East Hartford, ConnecticutNot Required At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
Customer Contact Center Manager Voya Financial IncCustomer Contact Center ManagerHartford, CT$78,990–$98,740 / yearIn addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. How This Role Aligns to Our Core Four: Instill Customer Obsession: Ensures high-quality service delivery by monitoring call responsiveness and improving contact center performance to meet customer expectations.
Traveling Sales Manager Milan Laser Hair RemovalTraveling Sales ManagerHartford, CTYou will lead client consultations, drive revenue through personalized treatment plans, and support clinic teams to maintain strong performance and a seamless client experience. As a Traveling Clinic Manager, you will support operations across Milan’s 400+ clinic locations, stepping in as the acting Clinic Manager during critical coverage needs.
Territory Sales Manager PARTS AUTHORITY, INC.Territory Sales ManagerHartford, CTOperating from our headquarters on Long Island, New York, we''ve experienced significant expansion and currently maintain over 300 locations across 24 states, including Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Maine, Maryland, Massachusetts, Missouri, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Texas, Utah, Virginia, Washington, Washington DC, and Wisconsin. We stock premium brands for both domestic and foreign vehicles, partnering with over 400 global suppliers including industry leaders such as AC Delco, Motorcraft, Denso, Bosch, KYB, Monroe, Gates, Dorman, and Exide.
Regional Sales Manager, Enterprise Solutions Cvent, Inc.Regional Sales Manager, Enterprise SolutionsCTFounded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Additional responsibilities include effective management of your Sales Development Representative to ensure prospects turn into actual customers, as well as collaboration with Account Managers to expand existing accounts.
Territory Sales Manager (South Boston, MA) GN Hearing ASTerritory Sales Manager (South Boston, MA)West Springfield, MA$75,000–$85,000 / yearBuilding and maintaining customer relationships as a means of growing current customer's business i.e., monthly net dollar sales, as well as identifying customer service issues, such as, remake and repair issues, turnaround times; lowering return for credit rates and gathering new competitive information. Developing effective communication/platform presentation skills in order to convincingly present/sell GN Resound's technology story to both to individual customers and large groups of customers.
Territory Sales Manager (West), Golf Technology RevelystTerritory Sales Manager (West), Golf TechnologyHartford, CT$90,000–$100,000 / yearPortfolio brands include Foresight Sports, Bushnell Golf, Fox, Bell, Giro, CamelBak, Bushnell, Simms Fishing and more (https://www.revelyst.com/brands.html) . . While the Territory Sales Manager does not have direct reports, they act as a key influencer and collaborator, working closely with internal teams, channel partners, and customers to achieve business goals.
Territory Sales Manager (South Boston, MA) GN Store Nord ASTerritory Sales Manager (South Boston, MA)West Springfield, MA$75,000–$85,000 / yearBuilding and maintaining customer relationships as a means of growing current customer's business i.e., monthly net dollar sales, as well as identifying customer service issues, such as, remake and repair issues, turnaround times; lowering return for credit rates and gathering new competitive information. Developing effective communication/platform presentation skills in order to convincingly present/sell GN Resound's technology story to both to individual customers and large groups of customers.
Assistant Sales Manager Milan Laser Hair RemovalAssistant Sales ManagerSouth Windsor, CTAs the Assistant Sales Manager, you will engage with clients one-on-one to deliver outstanding consultation excellence by understanding their unique needs and crafting personalized dream packages. Work alongside clinic leadership to achieve sales Key Performance Indicators (KPIs) and streamline administrative processes, enhancing the overall client experience.
National Sales Manager Waterford Hotel GroupNational Sales ManagerHartford, CTIndividuals in this position are seasoned sales professionals working on top producing accounts as well as uncovering new accounts in the following fashion: Determine and recommend prospective customers by analyzing historical and other statistical information (market segment), participating in conducting customer interviews and preparing customer call analysis reports. You will play a key role in the development of new and existing business as you provide high-level leadership for your sales team, creating and implementing strategies that will enable them to maximize guest bookings.
Sr Account Manager Sales CIRCOR International IncSr Account Manager SalesMAThe Defense Account Manager develops and manages sales activities with prospective and existing direct customer accounts within the naval defense market. Primary Point of Contact for customer representatives such as buyers, engineers, and other professional and technical personnel at shipyards, OEM's, and other businesses, to influence prospective clients of the value and performance of products or services offered.
Regional Sales Manager Northeast SawstopRegional Sales Manager NortheastHartford, CTRemoteFull timeThis role serves to manage the relationship with SawStop dealers in the Northeastern US (New England, NY, NJ, PA, MD, DE) Acts as a representative of SawStop to implement and coordinate sales and marketing activities that are mutually beneficial to SawStop and its dealers. All SawStop power tools feature our patented safety technology that has saved tens of thousands of users from devastating, life-changing table saw injuries.
Sales Manager Siftex Equipment CompanySales ManagerSouth Windsor, CTFull timeThe Sales Manager owns Siftex’s external relationships and is responsible for growing our customer base, protecting our margins, and representing everything we stand for. Here’s what you’ll get: A culture worth showing up for: driven, collaborative, and refreshingly human — a team that checks its ego at the door, celebrates wins, and gets things done without the noise.
Regional Sales Manager, Northeast Hubbard-Hall IncRegional Sales Manager, NortheastWaterbury, CTThe Regional Sales Manager is responsible for developing the capability, effectiveness, and performance of the Technical Account Management (TAM) and Key Account Management (KAM) teams through coaching, technical sales leadership, strategic account support, and field-based development. The position acts as a bridge between field sales, technical resources, distributors, and senior sales leadership to ensure sales professionals have the knowledge, support, and coaching needed to succeed, while reinforcing sales processes, organizational priorities, and performance expectations.
Sales Manager, East Coast Nordson CorporationSales Manager, East Coasthampden, MA$70,000–$100,000 / yearGather relevant market information, including latest technology and industry trends, competitor developments, changes in existing markets and emergence of new markets for feedback to management. Nordson Test & Inspection is a global team that works to create machines and systems that improve the manufacturing process for a wide range of industries, including electronics, aerospace, automotive, energy, lighting, and medical.
Assistant Store Manager Ross Dress For LessAssistant Store ManagerWest Springfield, Massachusetts$65,000–$75,000Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution.
Fleet Maintenance Service Manager Ryder System IncFleet Maintenance Service ManagerHartford, CTTake a look at a few of these: Ryder's most recently been named "Top Company for Women to Work for in Transportation ( https://newsroom.ryder.com/news/news-details/2022/Ryder-Named-One-of-the-Top-Companies-for-Women-to-Work-For-in-Transportation-in-2022/default.aspx ) " by Women in Trucking, one of Fortune Magazine s Worlds Most Admired Companies ( https://newsroom.ryder.com/news/news-details/2022/FORTUNE-Magazine-Names-Ryder-Among-Worlds-Most-Admired-Companies-for-10th-Consecutive-Year/default.aspx ), & one of Reader's Choice Excellence Awards ( https://newsroom.ryder.com/news/news-details/2022/Ryder-Voted-Among-Top-10-3PLs-in-Readers-Choice-Excellence-Awards-by-Inbound-Logistics/default.aspx ) by Inbound Logistics. Labor Management: Provides leadership, training, development and oversight to a self-directed management team assigned to the branch (es) to include the Operations Manager, Operations Supervisors, Technicians in Charge, Customer Service Coordinators and Technicians.
General Manager I - Store 8943 Bloomfield, CT Advance Auto Parts IncGeneral Manager I - Store 8943 Bloomfield, CTCTThe rate offered depends on a number of factors, including geographic location, experience in retail, automotive knowledge, education, leadership roles, and other skillsets ideal for this position and shift differential (if applicable). While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades.
NewGeneral Manager I - Store 1367 Easthampton, MA Advance Auto Parts IncGeneral Manager I - Store 1367 Easthampton, MAEasthampton, MAThe rate offered depends on a number of factors, including geographic location, experience in retail, automotive knowledge, education, leadership roles, and other skillsets ideal for this position and shift differential (if applicable). While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades.
Contracts Manager (Hybrid) RTX CorpContracts Manager (Hybrid)Windsor Locks, CTSpecial projects as may come up from time to time such as due diligence for mergers, acquisitions, or divestitures, creation of policies and procedures, providing assistance to other companies or divisions within Collins Aerospace, joint venture activities and joint venture support. At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems.
Senior Account Manager - Industrial Water Treatment Veolia Environnement SASenior Account Manager - Industrial Water TreatmentHartford, CT$115,000–$127,000 / yearYou''ll be more than a sales professional you''ll be a trusted technical advisor, strategic leader, and mentor who develops deep customer relationships while delivering creative solutions that improve energy and water sustainability, optimize profitability, and enhance asset protection. Technical Innovation: Analyze, build, and optimize chemical treatment programs for Cooling Water, Boiler Water, Wastewater, and Memchem Applications while guiding junior team members in technical excellence.
Part Sales Manager - Part Time AutoZone IncPart Sales Manager - Part TimeWest Hartford, CTAs permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Parts Sales & Inventory Management - Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.
Part Sales Manager - Full Time AutoZone IncPart Sales Manager - Full TimeWest Hartford, CTAs permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Parts Sales & Inventory Management - Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.
Territory Manager, Continence Care - New England, US ConvaTecTerritory Manager, Continence Care - New England, USAvon, CTYour Key Duties and Responsibilities: You will develop positive, collaborative relationships with clinical care providers, key buying influencers, including but not limited to Physicians, Medical Assistants, Physician Nurses and other clinicians within the continuum of care, and targeted customers in the Urology Care healthcare setting. Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in Advanced Wound Care, Ostomy Care, Continence Care, and Infusion Care.
NewGeneral Manager I - Store 1367 Easthampton, MA Advance Stores CompanyGeneral Manager I - Store 1367 Easthampton, MAEasthampton, MassachusettsThe rate offered depends on a number of factors, including geographic location, experience in retail, automotive knowledge, education, leadership roles, and other skillsets ideal for this position and shift differential (if applicable). While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades.
Internet/BDC Manager Hartford Toyota SuperstoreInternet/BDC ManagerHartford, ConnecticutIf you’re a dynamic leader with a passion for driving results, managing a high-performing team, and embracing innovative tools like video, we want to hear from you! Are you an experienced Business Development Manager ready to drive growth and customer engagement for a thriving, high-volume foreign car dealership?
BDC Manager Hartford Toyota SuperstoreBDC ManagerHartford, ConnecticutIf you’re a dynamic leader with a passion for driving results, managing a high-performing team, and embracing innovative tools like video, we want to hear from you! Are you an experienced Business Development Manager ready to drive growth and customer engagement for a thriving, high-volume foreign car dealership?
Emergency Services Manager Paul Davis RestorationEmergency Services ManagerBerlin, Connecticut$18–$30 / hourOur team puts emphasis into living our Vision, Mission and Values to be more than just a service provider – our Emergency Services Managers are leading their teams to be first on site after disasters strike (i.e. floods, fires) and will be directing the mitigation crews to restore the property. Role on the Team (Job Responsibilities): Ensuring the teams performance of tarping, board up, water mitigation, mold remediation, environmental services and carpet cleaning/re-installation services in accordance to our company and industry specifications.
Licensed Insurance Office Manager $70,000$80,000 Base + Bonus + Commission Brian Booth - State Farm AgencyLicensed Insurance Office Manager $70,000$80,000 Base + Bonus + CommissionVernon, CONNECTICUTThis is a leadership position responsible for managing daily insurance agency operations, supporting insurance sales and service teams, and driving production and efficiency. We are hiring a licensed Property & Casualty (P&C) insurance professional for an Insurance Office Manager / Agency Manager role in a high-performing State Farm insurance agency.
NewHelp Desk Coordinator | Onsite @ Alverno College Ellucian Company LPHelp Desk Coordinator | Onsite @ Alverno CollegeMilwaukee, WIEllucian''s AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Ellucian''s innovative solutions, vast ecosystem of partners and user community of more than 45,000 provides best practices leading to greater institutional success and achieving better student outcomes.
Enterprise MES Lead | ETO Manufacturing | Apriso, Siemens Opcenter, Plex, SAP DM/ME, FactoryTalk, iBaseT or Wonderware KORE1 TechnologiesEnterprise MES Lead | ETO Manufacturing | Apriso, Siemens Opcenter, Plex, SAP DM/ME, FactoryTalk, iBaseT or WonderwareMilwaukee, WI$140,000–$170,000 / yearKORE1, a nationwide provider of staffing and recruiting solutions, has an immediate opening for an Enterprise MES Lead | ETO Manufacturing | Apriso, Siemens Opcenter, Plex, SAP DM/ME, FactoryTalk, iBaseT or Wonderware The Enterprise MES (Manufacturing Execution System) IT Lead is responsible for leading the implementation, integration, optimization, and long-term support of the organization's Manufacturing Execution System. Key Job Responsibilities To be successful in this role, the Enterprise MES IT Lead must possess a strong understanding of manufacturing business processes and enterprise application technologies while effectively partnering with business leaders, manufacturing stakeholders, vendors, and executive leadership.
Principal Systems Analyst - Data Design and Architecture Versiti, Inc.Principal Systems Analyst - Data Design and ArchitectureMilwaukee, WisconsinFull timePosition Summary: PRINCIPAL ACCOUNTABILITY Under minimal direction of the Director IT or Manager independently provides significant and high level technical leadership/consultation in the design, development and architecture of application solutions that will meet the information needs of BCW. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers.
IT Project Manager Derse IncIT Project ManagerMilwaukee, WIPrior experience managing ERP projects or enterprise business systems, networking or infrastructure projects, and end-user software development required. Projects will include upgrades to our ERP, software development and launches, enterprise application rollouts, and end-user tech improvements, as well as other assigned work.