NewClinic Manager - Physical Therapist - Oakleaf CORA Physical TherapyClinic Manager - Physical Therapist - OakleafSaint Augustine, FLAs a Clinic Manager at CORA, you’ll lead with purpose—making a meaningful difference in your community while guiding your team and delivering exceptional patient care. At CORA Physical Therapy, we empower our clinicians with tools, support, and flexibility-so you can focus on what really matters: patient care.
NewClinic Manager - Physical Therapist CORA Physical TherapyClinic Manager - Physical TherapistSaint Augustine, FLAs a Clinic Manager at CORA, you’ll lead with purpose—making a meaningful difference in your community while guiding your team and delivering exceptional patient care. At CORA Physical Therapy, we empower our clinicians with tools, support, and flexibility-so you can focus on what really matters: patient care.
Assistant Community Manager Hawthorne Residential PartnersAssistant Community ManagerPalm Coast, FLAssistant Community Manager| Education, Experience, and License Qualifications Education: High School or GED equivalent Experience: Two years of property management experience is preferred Six months previous assistant community manager experience is preferred Licenses & Certifications: Valid Driver's License A Certified Apartment Leasing Professional Accreditation (CALP) is a plus Assistant Community Manager | Job Functions Leasing & Occupancy Support leasing efforts by conducting tours, responding to leads, and guiding prospects through the leasing process Identify prospect needs, showcase available homes, and invite them to join the community Ensure lease applications, renewals, and related documents are completed accurately and on time Meet occupancy goals through strong leasing performance and resident retention • Create and manage content for the community's social media platforms, highlighting resident events and promoting engagement Maintain a clean, welcoming environment by ensuring the office, amenities, and common areas are immaculately presented Financial & Administrative Oversee rent collection, check scanning, and payment posting to ensure timely and accurate processing Monitor delinquencies, make weekly follow-up calls, and coordinate eviction procedures as needed Conduct regular ledger reviews to verify billing, payment applications, and account accuracy Assist with financial reporting and documentation for Community Manager and regional leadership Leadership & Team Support Step into a leadership role in the absence of the Community Manager, maintaining continuity and team momentum Support a positive and productive work environment through clear communication and goal-setting Help prioritize daily tasks to ensure smooth operations and exceptional resident service Respond to resident concerns and deescalate issues with professionalism, empathy, and follow-through What Makes Someone SOAR in This Role? Hawthorne's Total Rewards Package | Compensation and Benefits Assistant Community Manager-Specific Benefits: All Assistant Community Managers are eligible for monthly leasing and renewal commissions and quarterly performance bonuses, in addition to their hourly compensation.
Community Manager Equity Lifestyle Properties IncCommunity ManagerFLPartner with the marketing teams to attract new residents and provide excellent customer service that contributes to the positive living experience of our residents. The Community Manager maintains property operations, attracts and serves residents and ensure we meet our financial goals.
NewAssistant Community Association Manager FirstService CorpAssistant Community Association ManagerDaytona Beach, FL$55,000–$57,000 / yearRequesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. Two (2) years of experience as an on-site manager managing the property or building operations, such as staff and service contracts, resident retention and resident improvements is preferred.
Community Manager - Daytona Beach, FL JPMorgan Chase & CoCommunity Manager - Daytona Beach, FLDaytona Beach, FLli>Collaborate across One Chase and One JPMorganChase (Branch Banking Leadership and teams, Home Lending, Business and Commercial Banking, and JPMorgan) to align goals, coordinate resources, and maximize local impact, including customer engagement and referrals. As a Vice President, Community Manager (Consumer Bank), you will lead the community strategy for a specific area, delivering measurable business and financial health outcomes, creating a great client experience, and making a real impact locally.
Leasing Manager for Lease-Up Community Dream Live Prosper CommunitiesLeasing Manager for Lease-Up CommunitySt. Augustine, FLp>Our Big, Hairy, Audacious Goal (BHAG): To positively impact 10 million lives by funding 5,000 Thriving Communities and becoming one of America's 100 largest private companies. We're seeking an experienced Leasing Manager who excels at the craft of leasing, connecting with prospective residents, and building a welcoming, community-first atmosphere.
NewLicensed Community Association Manager (Master-Planned, Temporary) FirstService ResidentialLicensed Community Association Manager (Master-Planned, Temporary)Daytona Beach, FL$90,000–$100,000 / yearFull timeTechnical competencies:Education/Training:Bachelor’s Degree in Business or related field from an accredited college or university preferred, and five years of experience in Community Association, Property Operations, Hospitality or Construction; or equivalent combination of education and experience. The Community Association Manager ensures the property is maintained and operated in accordance with company objectives and facilitates solutions to problems between the community and internal support staff, guided by precedent and working within the limits of established policies.
Licensed Community Association Manager (Master-Planned) FirstService CorpLicensed Community Association Manager (Master-Planned)Daytona Beach, FL$90,000–$95,000 / yearRequesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. Purpose: The Latitude Margaritaville at Daytona Beach Community Association Manager oversees all Homeowner Association operations in collaboration with the Community General Manager and the Food & Beverage and Lifestyle Department managers.
Licensed Community Association Manager FirstService ResidentialLicensed Community Association ManagerSaint Augustine, FLFull timeRequesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.
Licensed Community Association Manager FirstService CorpLicensed Community Association ManagerFL$80,000–$82,500 / yearp>Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. Our Community Association Managers partner with Regional Directors and their respective Board of Directors to implement projects, overcome challenges, and provide quality service to our customers.
Community Sales Manager (onsite sales agent) Ashton WoodsCommunity Sales Manager (onsite sales agent)St Augustine, FloridaThe company’s commitment to innovation and continually evolving to meet the needs of the market is a key reason we are one of the most celebrated homebuilders in the nation, winning hundreds of national and local industry awards in product and community design, architecture, merchandising, sales, marketing, and customer service. The Starlight Homes brand builds homes specifically for the first-time homebuyer, offering affordable homes with well-executed designs and quality finishes for buyers looking to make the dream of home ownership a reality.
Assistant Property Manager ZRSAssistant Property ManagerSt Augustine, FloridaThe Assistant Property Manager primary focus shall include but not limited to: Collect rent in a timely manner, and ensure that all revenue data is posted correctly in the accounting system. Knowledge of property management software, such as, Onesite, Yardi, RealPage, Knock, RentCafe, Resman, etc.
Regional Director (Master-Planned Communities) FirstService CorpRegional Director (Master-Planned Communities)FLThis regional Director plays a critical role in aligning business outcomes with corporate goals, driving operational excellence, and fostering strong stakeholder relationships with boards of directors, residents, vendors, internal partners and associates. Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies.
Regional Director (Master-Planned Communities) FirstService ResidentialRegional Director (Master-Planned Communities)Saint Augustine, FLFull timeThis regional Director plays a critical role in aligning business outcomes with corporate goals, driving operational excellence, and fostering strong stakeholder relationships with boards of directors, residents, vendors, internal partners and associates. Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies.
Property Manager - Lease Up ZRSProperty Manager - Lease UpSt Augustine, FloridaThe Property Manager’s primary focus shall include but not limited to: Manage all aspects of property operations, including leasing, rent collection, maintenance, and resident relations. As a Property Manager, you will be responsible for overseeing the day-to-day operations of the apartment communities, ensuring they operate efficiently and profitably.
Property Manager ZRSProperty ManagerDaytona Beach, FloridaThe Property Manager’s primary focus shall include but not limited to: Manage all aspects of property operations, including leasing, rent collection, maintenance, and resident relations. As a Property Manager, you will be responsible for overseeing the day-to-day operations of the apartment communities, ensuring they operate efficiently and profitably.
NewProperty Manager - Daytona Beach ZRSProperty Manager - Daytona BeachDaytona Beach, FloridaThe Property Manager’s primary focus shall include but not limited to: Manage all aspects of property operations, including leasing, rent collection, maintenance, and resident relations. As a Property Manager, you will be responsible for overseeing the day-to-day operations of the apartment communities, ensuring they operate efficiently and profitably.
Part-Time Community Associate International Workplace Group PlcPart-Time Community AssociatePalm Coast, FLTo your excitement, the Community Manager is coming around the corner with a prospect (someone interested in joining the IWG community), you share a few details about what makes this space so amazing for your customers and encourage them to join the network soon so they can participate in next week's networking event - then you head back to finish putting up your posters. As a Community Associate, you'll work closely with new and existing customers across a myriad of industries, working to create and maintain your own community within your center, where you will help take care of all the administrative and support needs for your customers…so that your customers can focus on running their business.
Community Associate International Workplace Group PlcCommunity AssociateFLTo your excitement, the Community Manager is coming around the corner with a prospect (someone interested in joining the IWG community), you share a few details about what makes this space so amazing for your customers and encourage them to join the network soon so they can participate in next week's networking event - then you head back to finish putting up your posters. As a Community Associate, you'll work closely with new and existing customers across a myriad of industries, working to create and maintain your own community within your center, where you will help take care of all the administrative and support needs for your customers…so that your customers can focus on running their business.
Community Associate RegusCommunity AssociateSaint Augustine, FLFull timeTo your excitement, the Community Manager is coming around the corner with a prospect (someone interested in joining the IWG community), you share a few details about what makes this space so amazing for your customers and encourage them to join the network soon so they can participate in next week’s networking event – then you head back to finish putting up your posters. As a Community Associate, you’ll work closely with new and existing customers across a myriad of industries, working to create and maintain your own community within your center, where you will help take care of all the administrative and support needs for your customers…so that your customers can focus on running their business.
Part-Time Community Associate RegusPart-Time Community AssociatePalm Coast, FLPart timeTo your excitement, the Community Manager is coming around the corner with a prospect (someone interested in joining the IWG community), you share a few details about what makes this space so amazing for your customers and encourage them to join the network soon so they can participate in next week’s networking event – then you head back to finish putting up your posters. As a Community Associate, you’ll work closely with new and existing customers across a myriad of industries, working to create and maintain your own community within your center, where you will help take care of all the administrative and support needs for your customers…so that your customers can focus on running their business.
NewHVAC Technician for an Apartment Community InterSolutionsHVAC Technician for an Apartment CommunityPalm Coast, FL$20–$22 / hourPrimary Responsibilities Include: Accurately complete service tickets and log all assigned work orders in a timely manner. The apartment maintenance team is responsible for completing service requests under the direction of the maintenance supervisor or property manager.
Maintenance Technician for an Apartment Community InterSolutionsMaintenance Technician for an Apartment CommunityDaytona Beach, FL$18–$22 / hourAs an Apartment Maintenance Technician, you ll be responsible for handling service requests and maintaining the overall functionality of the community under the supervision of the maintenance supervisor or property manager. Perform electrical, plumbing, appliance, and carpentry repairs, including: Repairing electrical circuits, switches, and breakers.
Maintenance Manager Roscoe Property ManagementMaintenance ManagerDaytona Beach, FL$30–$33 / hourActively mentor and train maintenance team members to enhance their skills and knowledge, fostering a highly skilled team capable of delivering efficient and effective maintenance services. The Maintenance Manager will contribute to resident retention by making repairs promptly, safely, and efficiently.
NewProperty Care Manager VTripsProperty Care ManagerPalm Coast, FL$45,000 / yearPart timeThe Property Care Manager will be responsible for ensuring that quality assurance inspections, inventory management, billing and vendor management, and administrative functions are carried out efficiently and effectively. Collaborate with the Client Success Manager to determine the preferred method of communication for owners in assigned portfolios.
Community Assistant Cardinal Group Management&Advisory LLCCommunity AssistantDaytona Beach, FLPart timep>SUMMARY: Through a strategic partnership between Capstone Management Partners (CMP) and Cardinal Group Management, we are providing for-purpose on-campus student housing management across the United States. CMP is focused on providing customized management services specific to university partners who prefer to outsource operations and facilities management while maintaining control over residential life services.
NewProperty Manager Equity Lifestyle Properties IncProperty ManagerOrmond Beach, FLWhat you'll do: The Resort Manager provides exceptional customer service to attract and serve our guests and ensure that we meet our financial goals. We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.
NewProperty Care Manager VTrips CareersProperty Care ManagerPalm Coast, FloridaThe Property Care Manager will be responsible for ensuring that quality assurance inspections, inventory management, billing and vendor management, and administrative functions are carried out efficiently and effectively. Collaborate with the Client Success Manager to determine the preferred method of communication for owners in assigned portfolios.
Assistant Property Manager - Daytona Pegasus ResidentialAssistant Property Manager - DaytonaDaytona Beach, FL$1,000–$1,500Using high-level communication skills along with strategic consultative selling skills, your dynamic, supportive, and considerate personality, combined with community knowledge, provide the positive and genuine experience people crave and seldom discover when looking for their home. YOUR ROLE AS A Client Services Manager: You will be the front liner when it comes to Resident experience and support.
Employment Opportunity/Self Storage Part Time Manager SELF STORAGE MANAGEMENT OF MID-FLORIDA, LLC.Employment Opportunity/Self Storage Part Time ManagerSt. Augustine, FL$18–$19 / hourOutgoing, engaging personality takes a proactive role when handling customer requests/issues and daily tasks such as calling new leads to reserve units, managing daily unit inventory, and replying to existing customers in a timely manner. Prior Storage Experience: If you have experience working in the self-storage industry at firms like Extra Space, Public Storage, iStorage, CubeSmart, Life Storage, and U-Haul, you will want to explore our opportunities.
Community Service & Parking Enforcement Officer Embry-Riddle Aeronautical UniversityCommunity Service & Parking Enforcement OfficerDaytona Beach, FLPrimary responsibilities include: • Performing parking and traffic enforcement, including use of automated license plate reader (ALPR) technology • Conducting regular patrols to identify safety hazards and security concerns • Securing buildings, providing access requests, and safeguarding property • Completing incident reports and required department documentation • Responding to private property accident reports, motorist assists, animal complaints, and lost article reports • Providing escorts and non-emergency transports • Assisting with special events and community outreach. With vibrant campuses in Daytona Beach, FL, and Prescott, AZ-along with a Worldwide network spanning roughly 120 global locations-Embry-Riddle proudly stands as the world's largest aviation and aerospace university.
NewCommercial Real Estate Banking Manager Visium Resources, Inc.Commercial Real Estate Banking ManagerDaytona Beach, FLSummary: Our client is seeking a highly motivated and experienced Commercial Real Estate Manager to join their dynamic and diverse banking team and be a part of top performers in banking who are passionate about providing exceptional service and banking solutions to our communities to help them thrive. The Commercial Real Estate Manager is responsible for overseeing the commercial real estate portfolio, managing client relationships, and driving business growth through effective loan origination, underwriting, and portfolio management.
Community Paramedicine Officer Daytona Beach CouncilCommunity Paramedicine OfficerDaytona Beach, FLTasks risk exposure to adverse environmental conditions such as dirt, dust, pollen, odors, wetness, humidity, rain, fumes, temperature, and noise extremes, machinery vibrations, electric currents, traffic hazards, toxic agents, violence, disease, and/or pathogenic substances. Physical Ability Tasks involve the ability to exert extremely heavy physical effort in very heavy work, typically involving some combination of climbing and balancing, stooping, kneeling, crouching, and crawling, and the lifting, carrying, pushing, and/or pulling of objects and materials in excess of 100 pounds.
Assistant Manager Equity Lifestyle Properties IncAssistant ManagerFLWhat you'll do: This position supports the Property Manager in all aspects of property management and serves as a liaison between our office and guests and residents with respect to maintenance and other issues as needed. Manage the petty cash account, accounts payable and receivable, credit card reconciliations, cash reconciliations and bank deposits.
NewEquipment Manager Troon Golf LLCEquipment ManagerPalm Coast, FLJob Description: Performs troubleshooting, repair, and maintenance of equipment including mowing equipment, tractors, power tools, hand tools, golf carts and related golf equipment. Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world's largest professional club management company, that specializes in services in golf, hospitality, and residential communities.
Community Management Intern Walgreen CoCommunity Management InternSaint Augustine, FL$17–$19.50 / hourModels and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Learns to analyze inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock.
Home Health Registered Nurse Case Manager CenterWellHome Health Registered Nurse Case ManagerDaytona Beach, FloridaOur care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers – all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients.
Housing Navigator | Community Health Improvement | Full-time | Days University of Florida Health Science CenterHousing Navigator | Community Health Improvement | Full-time | DaysSt. Augustine, FLThrough collaboration with case managers and service providers, the Housing Navigator will address barriers to housing and income stability, ultimately helping clients achieve permanent housing and financial independence. Coordinate meetings, events, and activities that promote collaboration between case managers, service providers, and landlords to ensure effective housing placements and increased housing opportunities.
Service Manager Dream Live Prosper CommunitiesService ManagerSt. Augustine, FLp>Our Big, Hairy, Audacious Goal (BHAG): To positively impact 10 million lives by funding 5,000 Thriving Communities and becoming one of America's 100 largest private companies. As the Service Manager, you'll lead a skilled maintenance team through the unique demands of launching a new property—making sure every home, common area, and amenity is in top shape from day one.
Assistant Building Maintenance Manager Troon Golf LLCAssistant Building Maintenance ManagerFLPhysical Demands: Frequently stands, walks and sits; regularly uses hands, reaches with arms and hands, talks and hears; occasionally climbs, balances, stoops, kneels, crawls, crouches, pushes, and pulls; regularly lifts up to 50 pounds and occasionally lifts up to 100 pounds. Environment/Noise: Regularly works in outdoor weather conditions; occasionally works in wet or humid (non-weather) conditions; occasionally works near moving mechanical parts, fumes, airborne particles; toxic, or caustic chemicals.
NewHome Health Registered Nurse Case Manager Humana IncHome Health Registered Nurse Case ManagerDaytona Beach, FL$77,200–$106,200 / yearOur care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients.
Equipment Manager TroonEquipment ManagerPalm Coast, FloridaFounded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities.â¯With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality.â¯Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous,â¯Troon offers professionals the opportunity to grow and succeed within a globally respected organization.â¯Learn more atâ¯www.troon.com.⯠. Job Description:Performs troubleshooting, repair, and maintenance of equipment including mowing equipment, tractors, power tools, hand tools, golf carts and related golf equipment.
Community Disaster Program Specialist American Red Cross Blood ServicesCommunity Disaster Program SpecialistSt. Augustine, FLWHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): Empower Volunteers: Facilitate and support a diverse volunteer team responsible for the implementation of volunteer-led disaster cycle services programming as well as ensure disaster cycle services are delivered in a rapid, accessible, and equitable manner, both culturally and linguistically, to meet the urgent, disaster-caused needs of our clients, with a focus on frontline communities. Regional positions: Regional leadership and functional employees are expected to work daily within their region's geographic area to provide leadership and functional support, engage and mobilize communities, and support volunteers.
Website Content & Analytics Sr Manager Freeman Decorating Services, Inc.Website Content & Analytics Sr ManagerPalm Coast, FLli>Serve as the primary intake point for web publishing requests across all TFC brand teams, including new landing pages - managing prioritization and expectation-setting - and present performance updates, SEO roadmaps, and visibility findings to marketing leadership on a regular cadence. Lead SEO strategy across owned TFC brand properties in partnership with manager - keyword prioritization, on-page optimization, and technical SEO health - directing IT on implementation of schema markup, crawlability fixes, and Core Web Vitals improvements.
Account Manager - Commercial Insurance (Eastern / Central Time Zones) Insurance Office of AmericaAccount Manager - Commercial Insurance (Eastern / Central Time Zones)St. Augustine, FLRemote$70,000–$90,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Supporting: Shared Services – provides temporary service support to IOA account teams and producers, focusing on account management and service during transition and growth periods.
Account Manager - Commercial Insurance (Construction / Contractors) Insurance Office of AmericaAccount Manager - Commercial Insurance (Construction / Contractors)Ormond Beach, FLRemote$65,000–$80,000 / yearFull timei>Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.
Account Manager - Commercial Insurance (Eastern or Central Time Zones) Insurance Office of AmericaAccount Manager - Commercial Insurance (Eastern or Central Time Zones)Daytona Beach, FLRemote$70,000–$90,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Supporting: Shared Services – provides temporary service support to IOA account teams and producers, focusing on account management and service during transition and growth periods.
Senior Account Manager - Commercial Lines Insurance Office of AmericaSenior Account Manager - Commercial LinesSt. Johns, FLRemote$80,000–$95,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
NewSenior Account Manager (Fully Remote) Insurance Office of AmericaSenior Account Manager (Fully Remote)St. Johns, FLRemote$80,000–$100,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.