Manage Online Reputation: Work with the corporate communications team to proactively monitor and manage our presence across social channels, forums, blogs, and review sites by responding to inquiries, handling passive mentions, and addressing comments/reviews.n * Community Insights & Engagement Strategy: Monitor conversations and engagement across all social media channels to identify trends, sentiment shifts, and emerging opportunities. * User Generated Content Management: Partner with the Content Production Manager and Social Media Specialist to manage our UGC tool, ensuring assets are organized, well managed, and properly transferred to the DAM.n * Cross-Functional Collaboration: Work closely with Marketing, PR, and Corporate Communications teams to align on broader marketing campaigns and school-specific initiatives.nnSupervisory