internal templates, new feature announcements Internal resources - FAQs and messaging for partner-facing teams New material TBD To accomplish this work, you will: Manage and own the relationships with your key partners and stakeholders Work with cross-functional partners to align messaging and stakeholder communication Serve as an Open Connect technical and strategic subject matter expert Drive the development of proactive collateral for new and evolving content-driven formats - including Live, Podcasts, and other emerging experiences Own the development and operational management of messaging documents and drive cross-functional alignment to ensure consistent, strategic narratives Leverage AI strategies where possible Requirements 7+ years of relevant experience Exceptional communication skills, in writing and verbally, whether in small group discussions, large-scale presentations, or with executives Exceptional collaboration, partnership, presentation, and influencing skills Strong technical and business judgment; comfortable navigating ambiguity and solving complex problems Strong organizational and project management skills Experience or educational background in internet technology concepts relevant to ISPs, such as routing (IGP/BGP), network and traffic management, network interconnection, server hardware/software, and data center operations Willingness to work across time zones as needed to collaborate with our global teams and support our ISP partners * You are curious, mature, and ego-free. Key Responsibilities: In this role, you will work closely with globally-distributed partners and stakeholders, including partner and vendor-facing teams within Open Connect and key cross-functional teams, including: Open Connect Engineering and NetEng teams Global Affairs Legal Data Science and Engineering / Data Insights Product and Technology Partner Marketing / Business Development Other relevant Netflix Comms teams You will own all aspects of ISP partner communications, including: Open Connect public website: https://openconnect.netflix.com/en