Sales Specialist - Grand Rapids, MI Amphenol Borisch TechnologiesSales Specialist - Grand Rapids, MIGrand Rapids, MIQualified candidates will participate in the Amphenol North American Military Group Sales Rotational and Training Program, a program that blends training, mentorship , & hands-on experience to develop full cycle sales capabilities grounded in our Amphenolian spirit. Amphenol Borisch Technologies (ABT), a division of Amphenol Corporation, is an industry leader in providing high-reliability electronic systems for Aerospace and Defense companies across the globe.
Account Specialist Amphenol Borisch TechnologiesAccount SpecialistGrand Rapids, MIAssist Programs team with critical Pre-Launch meeting series internally and externally to align front end teams in order to help drive our ability to support our customers and launch product successfully . . Amphenol Borisch Technologies (ABT), a division of Amphenol Corporation, is an industry leader in providing high-reliability electronic systems for Aerospace and Defense companies across the globe.
Donor Communications Specialist Hospice of MichiganDonor Communications SpecialistAda, MIJob Summary: The Donor Communications Specialist is responsible for the creation and development of compelling donor centered fundraising messaging across multiple channels including, but not limited to, direct mail appeals, newsletters, stewardship materials, online giving campaigns and email communications. Works with Annual Fund Director to develop communication strategies and produce compelling written content for direct mail fundraising appeals, newsletters, stewardship communications and email communications.
Donor Communications Specialist Arbor Hospice IncDonor Communications SpecialistMIJob Summary: The Donor Communications Specialist is responsible for the creation and development of compelling donor centered fundraising messaging across multiple channels including, but not limited to, direct mail appeals, newsletters, stewardship materials, online giving campaigns and email communications. Essential Functions: Works with Annual Fund Director to develop communication strategies and produce compelling written content for direct mail fundraising appeals, newsletters, stewardship communications and email communications.
Senior Public Engagement and Communications Specialist HNTB CorpSenior Public Engagement and Communications SpecialistGrand Rapids, MIThe Senior Public Engagement and Communications Specialist will lead stakeholder and community engagement efforts, support the planning and facilitation of public meetings and workshops, and coordinate closely with clients and multidisciplinary project teams, including planning, environmental, and engineering staff, to ensure alignment with project goals, schedules, and technical work. What You'll Do: Develops and helps implement effective dissemination of outreach materials, facts and information on project messaging and supports client activities to stakeholders according to the public outreach plan including external agencies, associations, and news organizations using print, periodicals, radio, social and/or visual communication media.
Associate Provider Communications Specialist Corewell HealthAssociate Provider Communications SpecialistGrand Rapids, MichiganThe Associate Provider Communications Specialist is a role that plans communications, writes content, develops web and digital communications, and leads webinar and event communications for Priority Health's physician network. The ideal candidate is a strong writer and editor, has experience communicating across multiple digital channels including emails and webinars, is well organized, and can manage multiple projects at a time.
Communications Specialist HireTalentCommunications SpecialistAda, MISitting for prolonged periods of time, frequently standing, walking distances up to one mile, bending, crouching, kneeling, reaching, occasionally lifting 25 lbs, extensive typing, picking up and holding small objects and otherwise using primarily the fingers rather than the entire hand. Employee is required to have visual acuity sufficient to perform activities such as preparing and analyzing data and figures; transcribing notes; viewing a computer terminal and extensive reading.
Associate Communications Specialist MillerKnoll IncAssociate Communications SpecialistHolland, MIThe Associate Communications Specialist develops and executes internal employee communications for various functions across the business and supports live meetings, events, and other employee facing communications deliverables as needed. Activates and oversees multi-channel messaging strategies and global executive communications designed to advance business needs and keep associates at all levels of the company informed and engaged.
PR and Communications Specialist C&S Wholesale Grocers, Inc.PR and Communications SpecialistByron Center, MIOur braggingly happy team members — ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists — create braggingly happy customers spanning national accounts, independent and chain grocers, e\-commerce retailers, U\.S\. **Project & Campaign Management** + Collaborate with a variety of internal business partners and departments throughout SpartanNash on the development and delivery of content, acting as a project lead to develop strong communications campaigns and effective messaging across an omni\-channel environment\.
Director, Enterprise Network And Communications Meijer IncDirector, Enterprise Network And CommunicationsGrand Rapids, MIThe ideal candidate builds high-performing teams, establishes rigorous ITSM/ITIL practices, leads changes with discipline, and communicates infrastructure health and roadmap clearly to executive leadership. This role spans LAN/WAN, wireless, SD-WAN, data center networking, voice/UCaaS and contact center platforms all aligned to enterprise risk, business continuity, and digital transformation.
Customer Success Specialist BathWorks MichiganCustomer Success SpecialistGrand Rapids, MichiganBathWorks of Michigan is growing fast, and we’re looking for a Customer Communications Specialist to be the friendly, reliable voice for our customers. If you’re a natural communicator who loves connecting with people, apply today and help create the next set of 5-star reviews at BathWorks!
Sr Sponsorships Activation & PR Specialist (Ada, MI, United States, 49355) AmwaySr Sponsorships Activation & PR Specialist (Ada, MI, United States, 49355)Ada, MI$96,182–$118,813 / yearThis role plays a key part in bringing sponsorships to life internally and externally by owning responsibility for the sponsorship function and execution against strategy, coordinating deliverables, timelines, communications and other materials. Manage day‑to‑day activation needs, including bringing sponsorship strategies to life through coordination of events, content, branding, and promotional elements tied to sponsorship agreements.
Sr Sponsorships Activation & PR Specialist Amway CorpSr Sponsorships Activation & PR SpecialistMI$96,182–$118,813 / yearThis role plays a key part in bringing sponsorships to life internally and externally by owning responsibility for the sponsorship function and execution against strategy, coordinating deliverables, timelines, communications and other materials. Manage day‑to‑day activation needs, including bringing sponsorship strategies to life through coordination of events, content, branding, and promotional elements tied to sponsorship agreements.
Applications Specialist - Sheriff's Office Ottawa CountyMIApplications Specialist - Sheriff's OfficeMI$35.94–$48.17 / hourBachelors degree from an accredited institution in computer science, information systems, business administration or closely related field combined with two years of progressively responsible experience in the design, development, and support of information systems; or an equivalent combination of education and experience. Proactively and continually evaluates applications by designing, running, and monitoring software performance tests on new and existing programs to identify and correct errors, identify needed improvements and perform general debugging.
Delivery and Installation Specialist The Aaron's Co IncDelivery and Installation SpecialistMuskegon, MICountry Code+1+1242+1246+1264+1268+1284+1340+1441+1473+1649+1664+1670+1671+1684+1758+1767+1784+1849+1868+1869+1876+1939+20+211+212+213+216+218+220+221+222+223+224+225+226+227+228+229+230+231+232+233+234+235+236+237+238+239+240+241+242+243+244+245+248+249+250+251+252+253+254+255+256+257+258+261+262+264+265+266+267+268+269+27+290+291+297+298+299+30+31+32+33+34+345+350+351+352+353+354+355+356+357+358+359+36+370+371+372+373+374+375+376+377+378+379+380+381+382+385+386+387+389+39+40+41+420+421+423+43+44+45+46+47+48+49+500+501+502+503+504+505+506+507+508+509+51+52+53+54+55+56+57+58+590+591+593+594+595+596+597+598+599+60+61+62+63+64+65+66+670+672+673+674+675+676+677+678+679+680+681+682+683+685+686+687+688+689+690+692+7+77+81+82+84+850+852+853+855+856+86+872+880+886+90+91+92+93+94+95+960+961+962+963+964+965+966+967+968+970+971+972+973+974+975+976+977+98+992+993+994+995+996+998Phone Number. Job Category*Select a Job CategoryAssociate ResourcesAuditBilingualCorporateCustomer Account AdvisorCustomer Account ManagerCustomer ServiceDelivery DriverIT (Information Technology)ManagementOperations SupportPart-timeSalesSales AssociateSales ManagerStore AssociateTransportationWarehouse.
Audio/Visual Specialist Evolution ABAudio/Visual SpecialistGrand Rapids, MIWe thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel. Evolution is a world-leading B2B provider of video-streamed Live Dealer gaming committed to deliver a unique and flawless game play across multiple platforms through revolutionary product innovation.
Retail Sales Specialist SPECTRUMRetail Sales SpecialistHolland, MIBeyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand.
Retail Sales Specialist - Part-Time SPECTRUMRetail Sales Specialist - Part-TimeHolland, MIBeyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand.
Customer Service Specialist Americhem IncCustomer Service SpecialistMIThe CSR works collaboratively with cross-functional teams-including Production, Planning, Logistics, and Sales-to deliver an exceptional customer experience. By maintaining professionalism, accuracy, and responsiveness, the CSR helps strengthen customer relationships and support organizational goals.
Powersports Sales Specialist Fox Powersports NelsonsPowersports Sales SpecialistGreenville, MIFull timeAs a Powersports Sales Specialist at Fox Powersports Nelsons, you will engage with customers daily, providing exceptional service and expert advice tailored to their powersports needs. Your day will include demonstrating product features, conducting product presentations, and answering inquiries to help customers make informed purchasing decisions.
NewMedia Solutions Specialist SpartanNashMedia Solutions SpecialistGrand Rapids, MichiganOur braggingly happy team members — ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists — create braggingly happy customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company’s own brick-and-mortar grocery stores, pharmacies and fuel centers. Prepare, maintain and distribute marketing materials and communication pieces (i.e. emails, news letters, website content, guides, brochures, etc.) across various platforms/channels for assigned marketing program(s); ensure Company marketing message is integrated and consistent across departments.
NewDigital Marketing Specialist Senior Corewell HealthDigital Marketing Specialist SeniorGrand Rapids, MIWe require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. Lead and communicate effectively across functional and agency team members (such as technology teams, departmental, vendors, etc.) to align plans, solve problems, and deliver results.
NA Category Specialist Gordon Food Service IncNA Category SpecialistWyoming, MISupports and executes project management of product lifecycle processes for assigned product lines, ensuring the accuracy, completeness and timeliness of relevant core product data to maximize Gordon Food Service (GFS) sales and net margin of assigned product lines. What you'll bring to the table: More than two years of product / category knowledge or previous marketing experience preferred as typically obtained through a bachelor's prepared education or a combination of applicable on-the-job experience and education, or an internship.
Pharmaceutical Sales Specialist-CNS - Grand Rapids AmplityPharmaceutical Sales Specialist-CNS - Grand RapidsGrand Rapids, MichiganWith a deep grasp on product lifecycles, marketing hurdles, operational nuances + the complex needs of providers and patients, we help our clients launch products + operate smoothly with precision — across all business shapes, sizes + specialties. Effectively and compliantly communicate with customers using effective selling, listening and negotiation skills, proper terminology, and approved messaging, and effectively use approved promotional aids.
NewKorean Bilingual Administrative Specialist//TL// Holland, MI BTI SolutionsKorean Bilingual Administrative Specialist//TL// Holland, MIHolland, MichiganAn Administrative Specialist/Safety Affair Specialist performs assist-level office support duties and provides specialized program support for an administrative department, or program. Gather and analyze safety-related data, including incident reports and daily checklists; create periodic safety reports and perform basic statistical analysis to identify trends.
Powersports Sales Specialist Fox MotorsPowersports Sales SpecialistMIAs a Powersports Sales Specialist at Fox Powersports Nelsons, you will engage with customers daily, providing exceptional service and expert advice tailored to their powersports needs. Your day will include demonstrating product features, conducting product presentations, and answering inquiries to help customers make informed purchasing decisions.
Specialist - Configuration Management GE Aerospace.Specialist - Configuration ManagementGrand Rapids, MIRemote$72,000–$90,000 / yearSupport configuration management and/or artifact related activities (i.e., change task execution and checking functions, number assignments, parts list support, data gathering for reports, maintain delivery logs, documentation preparation/analysis, access/utilize portals and tools as needed.). This position will support product and program teams by reviewing, releasing, and maintaining configuration-controlled technical data and delivering customer-required data deliverables (SDRLs) in accordance with defined procedures.
Military DoD SkillBridge Program - Training Specialist - Integrated Systems and Networking Devices GE Aerospace.Military DoD SkillBridge Program - Training Specialist - Integrated Systems and Networking DevicesGrand Rapids, MIThis role owns and supports training-related activities for assigned products and programs, including systems-based instruction, curriculum development, digital learning content, customer interface, cross-functional coordination, engineering engagement, and new product introduction support. Separating Service members can be granted up to 180 days of permissive duty to focus solely on training full-time with approved industry partners after unit commander (first O-4/Field Grade commander in chain of command) provides written authorization and approval.
Youth Specialist (Full-Time) Ottawa CountyMIYouth Specialist (Full-Time)MI$24.06–$31.28 / hourAssociates degree or successful completion of sixty (60) semester credit hours or equivalent quarter credit hours in psychology, sociology, child development, criminal justice, or a closely related field, with a minimum of one year of experience in a child/youth care facility or institution serving at-risk youth, preferred. Working Conditions: Work is performed in close proximity to residents and may entail exposure to physically aggressive and/or violent residents; residents armed with a variety of homemade weapons; and exposure to resident bodily fluids, with possible exposure to a variety of disease agents and to bloodborne pathogens.
NewVeterans Service Community Outreach Specialist Ottawa CountyMIVeterans Service Community Outreach SpecialistHolland, MI$23.91–$32.04 / hourThe essential functions of this position include, but are not limited to, the following: Participates in coordinating, planning and implementing public outreach initiatives to promote Ottawa County Veterans Services to other service agencies, community organizations, nursing homes, veteran facilities, veterans families and the general public. Attends veteran member organization meetings (e.g., VFW, American Legion) nursing home and senior center events, libraries and other public events and facilities where veterans and their families gather in order to promote department activities and initiatives.
Benefits Specialist Viking Corp.Benefits SpecialistHastings, MIOversee leave of absence programs, ensuring compliance with policies while effectively communicating leave-related information to HR team, leadership, employees, and third party leave administrator. Supports and enhances employee wellbeing program, driving engagement through targeted initiatives, resources, and communications.
People & Culture Operations Specialist, Leadership Development BDO USA PCPeople & Culture Operations Specialist, Leadership DevelopmentGrand Rapids, MI$26.45–$31.25 / hourThe Specialist is responsible for including, but not limited to, supporting Leadership Development projects and programs, as well as interactions with Learning & Development (L&D) team members, National Business Line Program Sponsors, BDO business leaders and vendors contracted to support Leadership Development programs on project status, CPE documentation, platform maintenance, materials, and timelines. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm's success, with no employee contributions.
Military DoD SkillBridge Program - Lead Training Specialist - Integrated Systems and Networking Devices GE Aerospace.Military DoD SkillBridge Program - Lead Training Specialist - Integrated Systems and Networking DevicesGrand Rapids, MIThis role owns training strategy and execution for assigned products and programs, including systems-based instruction, curriculum development, digital learning content, customer engagement, cross-functional coordination, engineering integration, and new product introduction support. Separating Service members can be granted up to 180 days of permissive duty to focus solely on training full-time with approved industry partners after unit commander (first O-4/Field Grade commander in chain of command) provides written authorization and approval.
Senior Therapeutic Area Specialist, Oncology- Grand Rapids, MI Bristol Myers SquibbSenior Therapeutic Area Specialist, Oncology- Grand Rapids, MIGrand Rapids, MIRemote$144,500–$175,100 / yearAs this position requires the operation of a Company-provided vehicle, offers of employment are contingent upon the candidate meeting the requirements of “Qualified Driver,” as determined by the Company in its sole discretion, including but not limited to the following: 1) at least 21 years of age; 2) a driver’s license in good standing issued by your state of residence; and, 3) a driving risk level deemed acceptable by the Company. Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.
Senior Therapeutic Area Specialist, Hematology- Northwest, MI Bristol Myers SquibbSenior Therapeutic Area Specialist, Hematology- Northwest, MIGrand Rapids, MIRemote$144,500–$175,100 / yearAs this position requires the operation of a Company-provided vehicle, offers of employment are contingent upon the candidate meeting the requirements of “Qualified Driver,” as determined by the Company in its sole discretion, including but not limited to the following: 1) at least 21 years of age; 2) a driver’s license in good standing issued by your state of residence; and, 3) a driving risk level deemed acceptable by the Company. Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.
Senior Therapeutic Area Specialist, Cardiovascular Community, Grand Rapids, MI Bristol-Myers Squibb CoSenior Therapeutic Area Specialist, Cardiovascular Community, Grand Rapids, MIGrand Rapids, MIRemote$124,090–$150,370 / yearAs this position requires the operation of a Company-provided vehicle, offers of employment are contingent upon the candidate meeting the requirements of "Qualified Driver," as determined by the Company in its sole discretion, including but not limited to the following: 1) at least 21 years of age; 2) a driver's license in good standing issued by your state of residence; and, 3) a driving risk level deemed acceptable by the Company. Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.
Reading Specialist- Must Have BR Endorsement Grand Rapids Public SchoolsReading Specialist- Must Have BR EndorsementGrand Rapids, MIReading Specialists will participate in Coaching Cycles, Learning Walks, Professional Learning Communities, Data Analysis Meetings, and lead some professional development for the building staff based on the schools' identified areas of need. Other essential functions may include, but are not limited to the following: Serve as a model and coach for all teachers and others (tutors, paraprofessionals, etc.) involved in implementing district curricular programs and tools, fostering a climate of learning and support among teachers.
Retail Sales Specialist Charter Communications IncRetail Sales SpecialistHolland, MIBeyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand.
Retail Sales Specialist - Part-Time Charter Communications IncRetail Sales Specialist - Part-TimeHolland, MIBeyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand.
Global Security Operations Center Specialist (Part-Time/Various Shifts) MillerKnoll IncGlobal Security Operations Center Specialist (Part-Time/Various Shifts)MILeverages Computer Aided Dispatch (CAD), radio, access control, fire alarm, burglar alarm, and video monitoring systems to facilitate security response to general requests, emergencies, and incidents with the potential to impact the company. May be regularly required to stand or sit for extended periods, walk long distances, use hands to handle, hold, or feel objects, tools, or controls, reach with arms, and talk or hear.
Quote Management Specialist SentinelQuote Management SpecialistGrand Rapids, Michigan$62,000–$75,000 / yearSentinel delivers solutions that can efficiently address a range of IT needs – from security, to communications, to systems & networks, to software applications, to cloud and managed services; all of which include our staffing solutions for our clients. This role will work closely with Account Managers, Solution Architects, and sales support teams to convert sales direction, bills of materials, manufacturer/distributor quotes, and scope documents into accurate customer-ready proposals.
Product Specialist Fox HondaProduct SpecialistGrand Rapids, MIFull timeEach day, you will participate in team meetings to stay updated on product features and promotions, and you'll collaborate with sales teams to address customer inquiries. A hunger for knowledge will empower you to continuously learn about product offerings and industry trends, allowing you to provide accurate and valuable insights.
Outside Sales - Filtration Product Specialist - Forberg Smith Kendall Electric, Inc.Outside Sales - Filtration Product Specialist - Forberg SmithGrand Rapids, MISales functions include territory management, customer interactions, prospecting for new customers, contract/pricing negotiations, product demonstration, inventory management, uncovering needs and closing sales. Qualifications we prefer but don't require: Work Experience: Background in sales training and experience with filtration products (Compressed air filtrations, nitrogen generators, compressed air dryers, process fluid filtration).
Automation Specialist - Safety, Sensors & Industrial Control Kendall Electric, Inc.Automation Specialist - Safety, Sensors & Industrial ControlGrand Rapids, MICross-functional skills: Ability to work well cross-functionally; provides excellent internal and external customer service; Enjoys working with others to design controls systems, equipment, and to solve problems; interest or experience working in a sales environment; self-motivated to learn new technologies and accomplish tasks when due. The primary responsibility of this role is to be a technical sales resource for the Automation Portfolio that includes but is not limited to Controllers, I/O, Visualization, Networks, Industrial Control, Sensing, Safety, Motion Control, Variable Speed Drives, Motor Controls, Motors, and Mechanical Products (gearboxes, actuators, and couplings).
Admissions Specialist Sanford CareersAdmissions SpecialistMarne, MIEnsures all intake workflow is followed and that all documents required for treatment and billing are signed by the client at intake (i.e., consent to treat, release of information, etc.) and ensures that client medical records and intake paperwork is uploaded and documented within the client’s Electronic Medical Record (EMR) profile timely. Performs intakes with medical staff which include obtaining breathalyzers, urine screens, and going over information about treatment options, insurance, and general program information.
Remote Support Specialist Trane Technologies PlcRemote Support SpecialistGrand Rapids, MIRemote$23.80–$43.85 / hourRegionalized Access: Accepts case management requests directly from Resource Coordinators for "connected" customers that are authorized to work directly with the RSS On Demand team. Database and Networking: Solid grasp of database management, IP networking, and BAS protocols such as BACnet, Lon Talk, and Modbus.
NewGrowth Operations Specialist Nexben Inc.Growth Operations SpecialistGrand Rapids, MIRemoteReporting directly to the Chief Growth Officer (CGO), this position sits at the intersection of growth strategy and sales enablement-helping drive pipeline development, coordinate key external partnerships, and ensure seamless execution of go-to-market activities. This role is ideal for a fast-paced, highly organized, execution-oriented individual who is eager to support the organization's growth by driving key initiatives forward and enabling the success of the sales team.
Intake Specialist AdaptHealth CorpIntake SpecialistWyoming, MIThe Intake Specialist plays a vital role in supporting patient access to care by coordinating referrals, reviewing clinical documentation, and ensuring services are set up accurately and efficiently. In accordance with Florida law, candidates applying for positions located in Florida are required to undergo background screening through the Florida Care Provider Background Screening Clearinghouse, as applicable.
IT Systems Support Specialist Cornerstone UniversityIT Systems Support SpecialistGrand Rapids, MIThe role is designed for an experienced support professional who is ready to expand into systems administration, infrastructure support, and operational IT work while maintaining a strong focus on customer service, reliability, and continuous improvement. LOCATION: CLASSIFICATION: Core Responsibilities: Advanced Technical Support (Tier 2) Resolve escalated incidents and service requests related to hardware, operating systems, software, network connectivity, and peripherals.
Retail Support Specialist DSIRetail Support SpecialistFruitport, MIIn this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience.