Configuring and programming accurate and valid measurements for end-user activities and backend application transactionsPresenting and articulating advanced product features, benefits, and overall product solutionsWork directly with customers, colleagues and other stakeholders to achieve project goals either on site or remotelyTroubleshooting performance issues for Windows and UNIX based platformsProducing solutions to fulfill customer needs within budget and schedule constraintsServing as an expert in cloud migration, application performance, and/or application delivery, utilizing Aternity's complete Digital Performance platformDesired Technical Skills:MUST HAVE ATERNITY product experience or competing product experience (Lakeside Systrack, Nexthink, Dynatrace, AppDynamics, etc.)Network and infrastructure performance monitoring and analysis experience is preferableSolid understanding of common application architecture frameworks, distributed mechanisms and messaging componentsUnderstanding of IT methodologies for deploying and changing software in EnterprisesProgramming skills in either PowerShell, Python, C++, Golang, Rust or familiarity with othersExperience with Business Intelligence tools such as PowerBI, Tableau, Qlik or othersUnderstanding of the internal workings of J2EE and / or .NETProven technical skills, including SQL and XML, along with an understanding of network/HTML/HTTP trafficKnowledge of:Cloud-based technology such as AWS, Azure, and DockerWeb technologies (server side and client side) such as Java Servlets, HTML, CSS, JavaScript, Ajax, HTTP protocol and the RESTful architectural style. Analyze and understand customers IT organization, requirements and processes, and use this knowledge to assist in achieving full adoption and utilization of Aternity's solutions to maximize ROI and business valueProviding specialized planning and design expertise in digital experience monitoring, application performance troubleshooting and/or optimization and end user performance analysisCollecting end user and application performance information for troubleshootingDeveloping scripts for use with Aternitys EUEM and APM products for metric collection and remediation tasks.