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Umbrella Corporation is hiring a Customer Success Manager to build strong relationships with clients and ensure they achieve maximum value from our products and services. 4+ years of experience in customer success, account management, or client services.

Esquire

Customer Success Manager

ADAPTED_NOW

With a powerful suite of features and integrations with 150+ industry partners — including Airbnb, Vrbo, Booking.com , Expedia, Google Travel, and many more — Guesty empowers property managers to deliver top-tier guest experiences while running more efficient, data-driven operations. We’re proud to have over 900+ team members across 16 countries worldwide, all working together to build the future of hospitality technology.

Guesty

Comeet

Lead team members as they assess current state process, architect potential solutions, and deliver optimized process transformations using the customer's data to show the art of the possible adopting the full platform and to help customers unlock accelerated value from BlackLine solutions. The Manager, Customer Success will employ effective and repeatable world-class processes and prescriptive touchpoints, including campaigns, coaching, demonstrations, success plans and reviews to nurture extraordinary customer engagement and excitement throughout their BlackLine journey.

BlackLine Systems

Manager, Customer Success, ACE

As a Senior Customer Success Manager (CSM), you will own the complete post-sale lifecycle for a portfolio of Mid-Market and Enterprise commercial roofing clients, from onboarding and implementation through customer support, ongoing account management, Quarterly Business Reviews, and renewals. 4-8+ years of combined experience across Customer Success, Account Management, and Implementation in a B2B SaaS environment, with direct experience onboarding and managing Mid-Market and Enterprise accounts; early-stage startup experience preferred.

Terial

Senior Customer Success Manager

Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's or Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing. Manager, Product Management - Customer Identity & Core Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.

Capital One

Manager, Product Management - Customer Identity & Core

The CSM leverages their BlackLine expertise; their process optimization expertise; their accounting and internal controls, financial analysis, invoice to cash, and/or intercompany operations experience; as well as their professional judgment, to provide leading practice optimization strategies, insights, and deliverables. The CSM challenges the customer's processes and designs innovative solutions to advance the customers' digital transformation journey, increasing adoption and expansion of BlackLine, preventing attrition and churn, and continually enriching the customer experience.

These deliverables include coaching, Business Reviews, Customer Success Reviews, Success Planning that aligns to the customer corporate goals and objectives and are required to ensure the customer is receiving the value expected from their BlackLine subscription and moving through their customer journey. Work as a team with sales executives and other departments on account planning focused on account expansion, reduction of license and product adoption whitespace, increased customer sentiment, and reduced churn risk.

With 30 offices across the globe and with an eye on servicing forward-thinking advertising customers, Verve’s solutions are trusted by more than 90 of the United States’ top 100 advertisers, 4,000 publishers globally, and the world’s top demand-side platforms. Verve is an ecosystem of demand and supply technologies fusing data, media, and technology together to deliver results and growth to both advertisers and publishers–no matter the screen or location, no matter who, what, or where a customer is.

Verve

We found product-market fit as an analytics platform, then dove headfirst into AI over the past couple of years, and that bet is paying off: our valuation has nearly tripled in two years, and we now help some of the worlds top ecommerce and DTC brands and agencies, like Vuori, AG1, and HexClad, turn insights into results. Our customers are top DTC brands and agencies like Vuori, AG1, and HexClad, and they come to us because their creative process is broken: insights trapped in spreadsheets, testing decisions made on gut feel, no shared language between media buyers and creative teams.

Motion Creative Cloud Inc

Our commitment to excellence has earned high-profile honors, including being named one of TIME1 00’s 2024 Most Influential Companies, Fast Company’s 2024 World's Most Innovative Companies, and WWD Beauty Inc’s Power Brands of 2024, underscoring its leadership in the beauty industry and outstanding workplace. Sol de Janeiro is seeking a Manager, Customer Supply Chain Collaboration – Amazon to own and scale day-to-day Amazon operational excellence while partnering on broader, enterprise-level initiatives across our Global Operations & Logistics (GOAL) organization.

Sol de Janeiro

Manager, Customer Supply Chain Collaboration – Amazon

What Success Looks Like Retention and renewal rates exceeding market benchmarks Increased ARR from upsells and expansions within existing accounts Strong client satisfaction and engagement metrics High adoption and utilization of Circadia technology at the facility level Consistent collaboration and alignment across Market and Support teams Who You Are 7+ years of experience in account management, client success, or enterprise relationship roles in healthcare, medtech, tech, or SaaS Proven track record managing multi-site healthcare clients or long-cycle B2B renewals Confident and professional communicator who builds trust quickly at the executive and clinical levels Strategic thinker with a consultative sales approach and strong analytical instincts Comfortable traveling across the country (approximately 50%) Excited by Circadia’s mission to transform patient care through intelligent monitoring and automation At Circadia, you’ll be part of a mission-driven team that’s reshaping healthcare delivery. Our Circadia Intelligence Platform combines: Contactless sensing that monitors respiration and motion with medical‑grade accuracy Predictive analytics & agentic AI workflows that detect 85 % of preventable rehospitalizations ~11 days in advance Enterprise integrations that embed insights directly into EHR, care‑coordination, billing, and compliance systems Today our technology touches 40 000+ post‑acute patients daily across skilled‑nursing, home‑health, and home‑care networks.

YEAR

Circadia Health

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OTHER

Partner Oversight & SLA Accountability: Serve as Flexport's primary POC for assigned 3PL/4PL partners, inspecting sites and holding them accountable for SLAs on receiving, shipping, inventory accuracy, and packing quality. Escalation Management: Own high-pressure escalations involving inventory loss, delayed shipments, or compliance fines, resolving quickly and communicating transparently with clients.

Flexport

3PL Customer Success Manager

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The Customer Care Manager leads and represents the Brunello Cucinelli Omnichannel experience, delivering a personalized, seamless journey across E-Commerce and retail, guided by the House's values of human connection, craftsmanship, and styling excellence. Maintain strong partnerships with CRM, E-Commerce, Retail, Merchandising, and Operations across North America, and with E-Commerce/CRM counterparts in Italy, ensuring alignment on processes and initiatives.

Brunello Cucinelli

Customer Care Manager

You'll embed yourself in the operations of our most complex healthcare partners, diagnose workflow challenges, design adoption strategies, and drive measurable outcomes—all while building trusted relationships with executive leadership that make Circadia indispensable. We combine advanced technology with clinical insight to prevent avoidable harm, improve staffing efficiency, and help clinicians focus on what matters most, caring for patients.

About Wunderkind: Wunderkind is a performance marketing solution that uses AI and data to help brands acquire and retain customers through one-to-one, personalized messages across websites, email, text, and ads, guaranteeing a lift in revenue. Ideal candidates bring a unique combination of technical proficiency, creativity, and meticulous attention to detail, enabling them to execute data-driven strategies that optimize customer engagement across digital channels.

Wunderkind

This role supports management of the end-to-end partner relationship for a portfolio of 50+ alternative investment partners — collecting recruiting needs, communicating to program teams, and ensuring they are met to partners' satisfaction — while also supporting the execution of the SEO Alternative Investments Conference (AICON) and Limited Partner (LP) programming. Project Management: An affinity for strategic planning with the ability to break down issues into component pieces, build work plans, assume accountability for timelines, lead cross-functional working teams, evaluate data for continuous improvement, and navigate ambiguity.

Sponsors for Educational Opportunity

Client Services Manager

The manager coordinates with sales, project management, and field operations to ensure estimates accurately reflect real-world execution conditions and scope requirements. The Services Estimating Manager oversees the team responsible for developing accurate labor, material, and subcontractor cost estimates for service-based projects.

EnerSys

Services Estimating Manager

FULL_TIME

PEP BOYS / Mavis Tire - Automotive Assistant & Service ManagersCompetitive Weekly Pay + Weekly Incentive Compensation | Full-Time | Career Growth OpportunitiesPep Boys is now part of the Mavis Tire family -- and we're growing our team! We're looking for experienced, full-time Automotive Assistant Managers and Service Managers to join Team Mavis at our automotive service, repair, and tire sales centers in the Bronx, NY area.

Mavis Tire Supply

PEP BOYS – Automotive Assistant & Service Managers

Talent Acquisition

You're typically responsible for maintaining customer loyalty, upselling existing customers to new features within the product, fostering long-term relationships with your customers, facilitating overall customer service, and ensuring that your customers are achieving the goals they were looking to achieve when purchasing your product. We are seeking a dynamic and experienced Customer Success Manager for our client focused on driving digital transformation in the global beauty industry through unparalleled AI-powered SaaS products.

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Senior Customer Success Manager Verve

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3PL Customer Success Manager Flexport

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Customer Success Manager Wunderkind

Client Services Manager Sponsors for Educational Opportunity

Services Estimating Manager EnerSys

PEP BOYS – Automotive Assistant & Service Managers Mavis Tire Supply

Bilingual Customer Success Manager in the USA (SaaS Product Vertical) Shanghai BSF Human Resources Co.

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