Treatment Paralegal (Case Manager) Thompson Law Injury LawyersTreatment Paralegal (Case Manager)Phoenix, AZThe Position:This role will be crucial in managing and coordinating medical treatment for our clients who have suffered personal injuries, ensuring they receive timely and appropriate medical care throughout their cases. Thompson Law’s vision is to be the law firm of choice for every person injured or killed due to preventable tragedy while providing our clients world-class service and record-setting results.
Care Coordination Case Manager (CRECOOCM-04) New Freedom OPS LLCCare Coordination Case Manager (CRECOOCM-04)Phoenix, AZPart timeThis role helps coordinate care, manage member health-related needs, support medical and behavioral health appointments, and ensure members receive the resources and services necessary to support their recovery, wellness, and long-term success. We are a mission-driven, high-performance organization committed to strengthening communities and empowering justice-involved and formerly incarcerated individuals to successfully rebuild their lives.
Partner Custodian Case Manager Asset MarkPartner Custodian Case ManagerPhoenix, AZ$55,000–$60,000 / yearA PCCM is expected to execute according to key performance measures - including Platinum, Gold and New Advisor NPS loyalty scores, accuracy, productivity, service level adherence, contact quality and call containment, and on-time delivery of improvement initiatives prioritized from Customer Experience and business impact. A PCCM is responsible for reviewing all new account paperwork, working closely with Advisors and their staff to resolve any outstanding items, opening and funding the account, and providing clear and complete status updates and next steps all throughout the process.
RN Care Manager - Phoenix Market (Peoria/North Mnt) ArchWell HealthRN Care Manager - Phoenix Market (Peoria/North Mnt)Phoenix, AZJob Summary:The Nurse Care Manager is responsible for helping coordinate and evaluate the management of patients with acute and chronic conditions, across the care continuum, to achieve high quality care measured by positive patient outcomes. In our medical clinics, we provide comprehensive primary care for senior adults with traditional Medicare and Medicare Advantage plans, focused on delivering improved quality, better patient experience and lower total cost of care.
Partner Custodian Case Manager AssetMark, Inc.Partner Custodian Case ManagerPhoenix, AZ$55,000–$60,000 / yearA PCCM is expected to execute according to key performance measures - including Platinum, Gold and New Advisor NPS loyalty scores, accuracy, productivity, service level adherence, contact quality and call containment, and on-time delivery of improvement initiatives prioritized from Customer Experience and business impact. A PCCM is responsible for reviewing all new account paperwork, working closely with Advisors and their staff to resolve any outstanding items, opening and funding the account, and providing clear and complete status updates and next steps all throughout the process.
Manager, Applied AI Strategy and Operations Cloudera IncManager, Applied AI Strategy and OperationsPhoenix, AZ$144,000–$180,000 / yearAccount Prioritization & Use Case Frameworks: Structure analytical frameworks grounded in real customer signal-joining technical discovery sessions, reviewing triage outcomes, and working directly with field engineering teams to filter and isolate high-ROI Private AI workloads. Proven ability to communicate and build trust with stakeholders at all levels-including C-suite executives, technical engineering leaders, and regional sales VPs-by turning granular data and research into actionable insight and a well-structured executive storyline.
Retail Construction Project Manager Jones Lang LaSalle IncRetail Construction Project ManagerPhoenix, AZDemonstrated ability to manage project financials, forecast costs, evaluate change order impacts, review contractor payment applications, and maintain multiple concurrent project budgets while identifying variances and cost-saving opportunities. Exceptional Communication & Stakeholder Management: Excellent interpersonal skills with demonstrated ability to interact effectively with C-level clients, senior management, and external partners including architects, contractors, consultants, and regulatory officials.
Behavioral Health Consultant (60198) National Health Care For The Homeless Council IncBehavioral Health Consultant (60198)Phoenix, AZProvides evidence-based interventions as needed such as motivational interviewing, problem solving training, coping skills training, relaxation/mindfulness techniques, cognitive restructuring, teaching impulse control skills, psychoeducation and communication skills training. The Behavioral Health Consultant works in the Primary Care Behavioral Health model as part of the patient care team, which can include primary care providers, psychiatric consultants, case managers, patient navigators, nurses, and medical assistants.
Behavioral Health Consultant (60114) National Health Care For The Homeless Council IncBehavioral Health Consultant (60114)Phoenix, AZProvides evidence-based interventions as needed such as motivational interviewing, problem solving training, coping skills training, relaxation/mindfulness techniques, cognitive restructuring, teaching impulse control skills, psychoeducation and communication skills training. The Behavioral Health Consultant works in the Primary Care Behavioral Health model as part of the patient care team, which can include primary care providers, psychiatric consultants, case managers, patient navigators, nurses, and medical assistants.
Behavioral Health Consultant (60041) National Health Care For The Homeless Council IncBehavioral Health Consultant (60041)Phoenix, AZProvides evidence-based interventions as needed such as motivational interviewing, problem solving training, coping skills training, relaxation/mindfulness techniques, cognitive restructuring, teaching impulse control skills, psychoeducation and communication skills training. The Behavioral Health Consultant works in the Primary Care Behavioral Health model as part of the patient care team, which can include primary care providers, psychiatric consultants, case managers, patient navigators, nurses, and medical assistants.
Behavioral Health Consultant (59530) National Health Care For The Homeless Council IncBehavioral Health Consultant (59530)Phoenix, AZProvides evidence-based interventions as needed such as motivational interviewing, problem solving training, coping skills training, relaxation/mindfulness techniques, cognitive restructuring, teaching impulse control skills, psychoeducation and communication skills training. The Behavioral Health Consultant works in the Primary Care Behavioral Health model as part of the patient care team, which can include primary care providers, psychiatric consultants, case managers, patient navigators, nurses, and medical assistants.
PRN Case Manager National Emergency Management and ResponsePRN Case ManagerPhoenix, TexasExperience Req: A minimum of two (2) years of progressive employment experience in Behavioral Science, Human Services, or Social Services fields to include child welfare, emergency disaster response, recovery environments and direct client contact is required. Prior experience in child welfare, emergency disaster response and/or recovery environments to include working within multi-disciplinary teams to develop case plans with specified goals and outcomes is strongly preferred.
Registered Nurse (RN) - Hospice Case Manager Pennant ServicesRegistered Nurse (RN) - Hospice Case ManagerPhoenix, ArizonaThe Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. As a Hospice RN, you'll act as a trusted Case Manager, delivering care that supports patients in their homes and communities.
NewCase Manager Team Select Home CareCase ManagerPhoenix, Arizona$70,000–$85,000 / yearEnsures that the following information/instruction is given in writing to the patient/caregiver/representative: visit schedule with frequency of visits, complete medication profile, any treatments to be administered by agency staff (POC), any other pertinent instruction related to the patient’s care needs, name and contact information of the agency’s Clinical Manager. Acts as an advocate for patient welfare and coordinates care between patients, their families/caregivers and/or their authorized representative, the agency and other healthcare providers/facilities/ outside agencies.
Hospice RN Case Manager - Fountain Hills Pennant ServicesHospice RN Case Manager - Fountain HillsPhoenix, ArizonaThe Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. As a Hospice RN, you'll act as a trusted Case Manager, delivering care that supports patients in their homes and communities.
Hospice RN Case Manager - Prescott Assisteo North Hospice LlcHospice RN Case Manager - PrescottPhoenix, AZFull timeThe Registered nurse plans, organizes, and directs hospice care and is experienced in nursing, with emphasis on community health education/experience. Provides medication, diet and other instructions as ordered by the physician and recognizes and utilizes opportunities for health counseling with patients and families/caregivers.
Psychiatric Nurse Practitioner TTF, LLCPsychiatric Nurse PractitionerMesa, AZWe place candidates into Behavioral and Mental Health positions with the following specialties and titles: Clinical Directors, Case Managers, Psych NP’s, Psych PA’s, Behavioral Health Techs, Licensed Counselors, Group Home Staff, Licensed Social Workers, Licensed Counselors, Licensed Therapists, Marriage and Family Counselors, Behavioral Health Counselors, Psychologists, and those in Revenue Cycle. Qualified candidates will have: * Minimum 2 years' experience working in an acute psychiatric setting; preferably with crisis intervention, or inpatient detox.
Psychiatric Nurse Practitioner TTF Search and StaffingPsychiatric Nurse PractitionerMesa, AZWe place candidates into Behavioral and Mental Health positions with the following specialties and titles: Clinical Directors, Case Managers, Psych NP’s, Psych PA’s, Behavioral Health Techs, Licensed Counselors, Group Home Staff, Licensed Social Workers, Licensed Counselors, Licensed Therapists, Marriage and Family Counselors, Behavioral Health Counselors, Psychologists, and those in Revenue Cycle. Qualified candidates will have: * Minimum 2 years' experience working in an acute psychiatric setting; preferably with crisis intervention, or inpatient detox.
NewAssociate Director, Case Management LifelancerAssociate Director, Case ManagementTempe, ArizonaThe AD, Case Management will serve as the subject matter expert (SME) for the Case Manager role and key responsibilities will include monitoring the team’s activity, achievement of Service Level Agreements (SLAs), Key Performance Indicators (KPIs), productivity/quality, brand specific program’s operational health and serves as the single point of contact for program needs with key stakeholders. Join Novartis as an AD, Case Management, working under the Director of Case Management, and be responsible for managing all aspects of Patient Support Center program operations and leading a team of Case Manager Supervisors, while holding high level responsibility for management of the Case Manager work responsibilities, ensuring all activities are compliant with Novartis policies and procedures.
NewHospice RN Case Manager - Scottsdale / Paradise Valley Cornerstone Home Health and HospiceHospice RN Case Manager - Scottsdale / Paradise ValleyPhoenix, ArizonaThe Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. As a Hospice RN , you’ll act as a trusted Case Manager, delivering care that supports patients in their homes and communities.
NewHospice RN Case Manager - Scottsdale / Paradise Valley Pennant Group IncHospice RN Case Manager - Scottsdale / Paradise ValleyScottsdale, AZ$85,000–$95,000 / yearThe Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. As a Hospice RN, you'll act as a trusted Case Manager, delivering care that supports patients in their homes and communities.
Partner Custodian Case Manager AssetMark Financial HoldingsPartner Custodian Case ManagerPhoenix, Arizona$55,000–$60,000 / yearA PCCM is expected to execute according to key performance measures – including Platinum, Gold and New Advisor NPS loyalty scores, accuracy, productivity, service level adherence, contact quality and call containment, and on-time delivery of improvement initiatives prioritized from Customer Experience and business impact. A PCCM is responsible for reviewing all new account paperwork, working closely with Advisors and their staff to resolve any outstanding items, opening and funding the account, and providing clear and complete status updates and next steps all throughout the process.
Crisis Peer Aftercare Specialist - Phoenix (7759) Terros HealthCrisis Peer Aftercare Specialist - Phoenix (7759)Phoenix, AZThe applicant must have self-identified, first-hand experience with self or family members with serious mental illness and/or a chronic disease, utilize a recovery approach and philosophy, be able to liaison between multiple parties, and exemplify great customer service and motivational skills. Overview: Terros Health is pleased to share an exciting and rewarding opportunity for a Crisis Case Manager - Peer Aftercare Specialist working at our Central Road location.
NewMental Health Therapist/Counselor - General Mental Health Valle del Sol IncMental Health Therapist/Counselor - General Mental HealthPhoenix, AZProgram assignments and responsibilities may change based on organizational needs and may include General Mental Health (GMH), Serious Mental Illness (SMI), Birth to Five/Early Childhood Services, Substance Use Disorder (SUD) Program, Dialectical Behavior Therapy (DBT), and other specialty programs. Using a strengths-based, trauma-informed, culturally responsive, recovery-oriented, and patient-centered approach, the Mental Health Therapist/Couonselor promotes patient engagement, symptom reduction, improved functioning, and positive health outcomes through integrated behavioral health services.
RN Case Manager (Employer Health Self Insured Plans) Redirect HealthRN Case Manager (Employer Health Self Insured Plans)Phoenix, ArizonaThis role serves as a critical bridge between patients, employers, and care teams—ensuring employees enrolled in self-insured health plans receive the right care at the right time while improving outcomes and reducing unnecessary costs. RN, Case Manager exists to build trusted relationships with employer groups and their employees—serving as the primary clinical point of contact to help them navigate healthcare with clarity, confidence, and support.
Retail Construction Project Manager JLLRetail Construction Project ManagerPhoenix, AZDemonstrated ability to manage project financials, forecast costs, evaluate change order impacts, review contractor payment applications, and maintain multiple concurrent project budgets while identifying variances and cost-saving opportunities. Exceptional Communication & Stakeholder Management: Excellent interpersonal skills with demonstrated ability to interact effectively with C-level clients, senior management, and external partners including architects, contractors, consultants, and regulatory officials.
Care Coordination Case Manager (CRECOOCM-04) New Freedom's CareerCare Coordination Case Manager (CRECOOCM-04)Phoenix, ArizonaThis role helps coordinate care, manage member health-related needs, support medical and behavioral health appointments, and ensure members receive the resources and services necessary to support their recovery, wellness, and long-term success. We are a mission-driven, high-performance organization committed to strengthening communities and empowering justice-involved and formerly incarcerated individuals to successfully rebuild their lives.
Case Manager - SMI Southwest Behavioral & Health Services CareersCase Manager - SMIPhoenix, ArizonaSouthwest Behavioral & Health Services is a large and growing, non-profit community-based provider of behavioral health services with locations throughout the Phoenix metropolitan area, rural Maricopa County, Gila, Pinal, Mohave, Coconino, and Yavapai Counties. We’re committed to creating a workplace where unique perspectives are valued, personal journeys are respected, and every individual is empowered to bring their whole self to a shared mission of delivering compassionate, life-changing services to the communities we serve.
Case Manager Southwest Behavioral & Health Services CareersCase ManagerPhoenix, ArizonaCase management assists consumers to address needs identified in service planning and assist the consumer in obtaining formal/informal services to address their needs and to assist: consumers in identifying and resolving barriers to the implementation of their treatment plan, such as access to community resources, employment, and daily living skills. Southwest Behavioral & Health Services is a large and growing, non-profit community-based provider of behavioral health services with locations throughout the Phoenix metropolitan area, rural Maricopa County, Gila, Pinal, Mohave, Coconino, and Yavapai Counties.
PRN Case Manager ClearSky HealthPRN Case ManagerAvondale, ArizonaAbility to establish and maintain pro-active relationships with internal interdisciplinary team members, insurance companies, physicians, referral sources, community service organizations and health care facilities. Demonstrates critical thinking skills: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
NewSMI Housing and Benefits Specialist Valle del Sol IncSMI Housing and Benefits SpecialistPhoenix, AZUsing a strengths-based, trauma-informed, culturally responsive, recovery-oriented, and person-centered approach, the SMI Housing and Benefits Specialist collaborates with interdisciplinary team members to reduce barriers to housing, financial stability, healthcare access, and community integration through advocacy, education, resource coordination, and ongoing support. The SMI Housing and Benefits Specialist assists individuals enrolled in Valle del Sol''s Serious Mental Illness (SMI) program in obtaining, maintaining, and maximizing access to safe, stable housing and public benefit programs that support recovery, health, and independence.
Case Manager - Children's Services Southwest Network Company BrandCase Manager - Children's ServicesPhoenix, ArizonaThis process supports youths with complex behavioral or emotional needs in achieving their optimum level of wellness through the development of individualized service plans, linkage to community resources, partnership with family members and others involved in their lives, and the coordination of behavioral and physical health care. In the treatment of children and adolescents, we are known for getting youth in quickly, treating even the most challenging cases, offering helpful parent and family support, and providing quality, compassionate care.
Case Manager Southwest Network Company BrandCase ManagerChandler, ArizonaYou will also provide supportive services including, but not limited to assistance in maintaining, monitoring and modifying covered behavioral health services, interacting with the member, their family or other involved parties to maintain or enhance member functionality, and identifying necessary resources to meet members’ needs. You will partner with members to develop a role for themselves outside of their mental illness, while focusing on expected outcomes of increased employment, meaningful community activity, independent living status, and social network.
Behavioral Health Case Manager I Adelante Health CareBehavioral Health Case Manager IPeoria, AZThe Behavioral Health Case Manager is responsible for managing an assigned caseload of clients and assessing client needs by developing, implementing, and reviewing service plans, and working with other internal and external resources in meeting/achieving client service needs. Leaders will set clear performance expectations, provide on-going feedback and coaching to improve results and outcomes and provide regular performance evaluations.
NewHospice RN Case Manager - Scottsdale / Paradise Valley Emblem Home Health and HospiceHospice RN Case Manager - Scottsdale / Paradise ValleyPhoenix, ArizonaThe Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. As a Hospice RN , you’ll act as a trusted Case Manager, delivering care that supports patients in their homes and communities.
NewCase Manager - Desert Cove (8611) Terros, Inc.Case Manager - Desert Cove (8611)Phoenix, AZWorks collaboratively with the clinical team to engage, educate, communicate and coordinate care with member, their family, behavioral health, medical and dental providers, community resources and others in ensuring that all services prescribed in the individualized service plan are implemented. Seeking a Case Manager to join our interdisciplinary clinical team working with individuals diagnosed with a Serious Mental Illness (SMI) or General Mental Health diagnosis under Court Ordered Treatment at our Desert Cove Recovery Health Center.
NewCase Manager - Oak (8608) Terros, Inc.Case Manager - Oak (8608)Phoenix, AZWorks collaboratively with the clinical team to engage, educate, communicate and coordinate care with member, their family, behavioral health, medical and dental providers, community resources and others in ensuring that all services prescribed in the individualized service plan are implemented. Seeking a Case Manager to join our interdisciplinary clinical team working with individuals diagnosed with a Serious Mental Illness (SMI) or General Mental Health diagnosis under Court Ordered Treatment at our Oak Recovery Health Center.
NewCase Manager - South Mountain (8610) Terros, Inc.Case Manager - South Mountain (8610)Phoenix, AZWorks collaboratively with the clinical team to engage, educate, communicate and coordinate care with member, their family, behavioral health, medical and dental providers, community resources and others in ensuring that all services prescribed in the individualized service plan are implemented. Seeking a Case Manager to join our interdisciplinary clinical team working with individuals diagnosed with a Serious Mental Illness (SMI) or General Mental Health diagnosis under Court Ordered Treatment at our South Mountain Recovery Health Center.
SMI Case Manager PSA Behavioral Health AgencySMI Case ManagerGilbert, AZThe Case Manager is responsible for the delivery of quality patient care to members via the coordination of a member's adult recovery team in securing and managing general medical and behavioral health services that aid in the member's recovery from mental illness and/or addiction.
SMI Case Manager (BHT) PSA Behavioral Health AgencySMI Case Manager (BHT)Phoenix, AZThe Case Manager is responsible for the delivery of quality patient care to members via the coordination of a member's adult recovery team in securing and managing general medical and behavioral health services that aid in the member's recovery from mental illness and/or addiction.
Law Degree Preferred Hybrid Legal Case Manager Lee Hecht HarrisonLaw Degree Preferred Hybrid Legal Case ManagerPhoenix, AZRemote$30–$32 / hourWorking with potential claimants over the phone and also logging necessary paperwork into internal databases to ensure proper record keeping. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
NewCase Manager - Mitchell (8624) Terros, Inc.Case Manager - Mitchell (8624)Phoenix, AZWorks collaboratively with the clinical team to engage, educate, communicate and coordinate care with member, their family, behavioral health, medical and dental providers, community resources and others in ensuring that all services prescribed in the individualized service plan are implemented. Seeking a Case Manager to join our interdisciplinary clinical team working with individuals diagnosed with a Serious Mental Illness (SMI) or General Mental Health diagnosis under Court Ordered Treatment at our Mitchell Recovery Health Center.
Principal Program Manager HDR, Inc.Principal Program ManagerPhoenix, AZThis may involve overseeing a broad range of disciplines including, but not limited to: capital planning, change management, commissioning/asset onboarding, communications, construction management, cost control/estimating, document management, environmental planning/compliance, engineering, equity, financial support, organizational strengthening, permitting, planning/design management, program governance, procurement, project management, quality management, real estate, regulatory support, risk management, scheduling, strategic planning, sustainability and resiliency. Contribute to the growth of HDR's program management services by (1) building a long-term trusted advisory relationship with clients; (2) looking for opportunities to expand our services to address the needs of existing clients; (3) supporting the pursuit of new program contract opportunities; (4) mentoring and training staff working on programs; and (5) supporting practice-wide initiatives.
Correctional Substance Abuse Counselor Senior Arizona Department of AdministrationCorrectional Substance Abuse Counselor SeniorGoodyear, ArizonaMust be licensed in the State of Arizona as a Licensed Independent Addiction Counselor (LIAC), Licensed Associate Addiction Counselor (LAAC), Licensed Professional Counselor (LPC), Licensed Associate Counselor (LAC), Licensed Clinical Social Worker (LCSW), Licensed Master Social Worker (LMSW), or as a Psychologist. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks.
RN Hospice PRN Hospice of the WestRN Hospice PRNPhoenix, Arizona$39–$45 / hourAt Hospice of the West, we look for dedicated professionals who share our belief that true hospice care extends beyond medical needs—it’s about bringing dignity, peace, and human connection to every life we touch. Nurturing Direct Care: As an RN Case Manager, you're not just coordinating care – you're a source of comfort and support for patients, ensuring their comfort and quality of life remain paramount.
NewRN Case Manager - HealthPlus Brookdale Senior Living IncRN Case Manager - HealthPlusPhoenix, AZThis involves effective communication and collaboration with providers and other healthcare entities, such as managed care coordinators, insurance providers, and external healthcare partners responsible for coordinating resources and supplies pertinent to resident needs. Works closely with primary and specialty care providers to formulate resident-specific care plans, ensuring that the delivery of medically necessary services aligns with established care plans.
RN Care Manager - Phoenix Market ArchWell Health LLCRN Care Manager - Phoenix MarketPhoenix, AZJob Summary: The Nurse Care Manager is responsible for helping coordinate and evaluate the management of patients with acute and chronic conditions, across the care continuum, to achieve high quality care measured by positive patient outcomes. In our medical clinics, we provide comprehensive primary care for senior adults with traditional Medicare and Medicare Advantage plans, focused on delivering improved quality, better patient experience and lower total cost of care.
NewSMI Housing and Benefits Specialist Valle del SolSMI Housing and Benefits SpecialistPhoenix, ArizonaUsing a strengths-based, trauma-informed, culturally responsive, recovery-oriented, and person-centered approach, the SMI Housing and Benefits Specialist collaborates with interdisciplinary team members to reduce barriers to housing, financial stability, healthcare access, and community integration through advocacy, education, resource coordination, and ongoing support. The SMI Housing and Benefits Specialist assists individuals enrolled in Valle del Sol's Serious Mental Illness (SMI) program in obtaining, maintaining, and maximizing access to safe, stable housing and public benefit programs that support recovery, health, and independence.
Caregiver SevitaCaregiverGlendale, AZVehicles: May transport individuals into the community; drives safely and according to local laws; ensures proper use of safety equipment including seat belts, lifts and wheelchair ties; reports accidents to appropriate authorities immediately; reports accidents and safety concerns immediately to supervisor or maintenance personnel. Direct Support: Provides direct support or assistance in accordance with individual service or program plans; assists with socialization and behavioral development, personal care, housekeeping, recreational activities, transportation, community orientation, shopping, financial management, citizenship, and other activities of daily living.
Caregiver - Phoenix SevitaCaregiver - PhoenixPhoenix, AZVehicles: May transport individuals into the community; drives safely and according to local laws; ensures proper use of safety equipment including seat belts, lifts and wheelchair ties; reports accidents to appropriate authorities immediately; reports accidents and safety concerns immediately to supervisor or maintenance personnel. 2. Employee Scheduling: Works scheduled hours; arrives for work on time; stays on shift until replacement arrives; notifies supervisor in advance when unable to work as scheduled or as soon as possible after the designated start time; may fill in for other shifts where required without causing unapproved overtime, or in the event of emergency.