Case Manager (Service Coordinator) Service Coordination CareersCase Manager (Service Coordinator)Columbia, Marylandfollow HIPAA, confidentiality and security procedures and principles; collaborate with peers, leadership, and support areas of the organization; actively participate in and contribute to leadership and other staff meetings and trainings; maintains compliance with federal, state, and local employment laws and regulations; follow self-direction and person-centered planning procedures and philosophy; and to foster a culture that values diversity. SCI Summary: SCI supports people with disabilities, behavioral challenges, medically complex needs, transitioning youth, the elderly, and other populations using Maryland Department of Health’s Targeted Case Management and Supports Planning work models.
Compliance Manager and Title IX Coordinator Maryland Institute College of ArtCompliance Manager and Title IX CoordinatorBaltimore, Maryland$76,100–$98,900 / yearPhysical Demands: While performing the duties of the job, the employee is occasionally required to stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; talk or hear. This role is responsible for institutional policy oversight, case management, investigations, training, response to reports, and institutional risk mitigation, while fostering a campus environment grounded in equity, accountability, and respect.
Compliance Manager And Title IX Coordinator Maryland Institute College of ArtCompliance Manager And Title IX CoordinatorBaltimore, MD$76,100–$98,900 / yearPhysical Demands: While performing the duties of the job, the employee is occasionally required to stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; talk or hear. This role is responsible for institutional policy oversight, case management, investigations, training, response to reports, and institutional risk mitigation, while fostering a campus environment grounded in equity, accountability, and respect.
National Council for Mental Wellbeing Development Coordinator Positively PartnersNational Council for Mental Wellbeing Development CoordinatorWashington, WashingtonThis is a newly built-out function within the organization: the team recently added a Senior Major Gifts Officer to lead frontline fundraising, and the Philanthropy team — currently a team of two — is building out both a donor stewardship program and enablement support for major gifts work. This is the first coordinator-level hire supporting the two-person Philanthropy function, so in the near term the role will be focused primarily on donor data and systems with real opportunity to grow into more individualized, externally-facing stewardship work as the donor database and program mature.
Clinical Research Coordinator (52062) Gap Solutions, Inc.Clinical Research Coordinator (52062)Bethesda, MDWork products and documents related to the scoring and processing of neurocognitive testing of research participants; assist in the planning, administration and coding of the protocol's focus group studies; develop, maintain, and generate reports for an academic level database for tracking recruitment and recruitment outcomes for the protocols - Ad-Hoc. Work products and documents related to compiling and consolidating weekly schedules for patients; ensure appropriate distribution; perform management of travel and reimbursement-related aspects of protocol submission and renewal; perform administration of qualitative interviews to research participants.
Coordinator, VOD and Content Planning, CNN Digital Products & Services Warner Bros. Discovery IncCoordinator, VOD and Content Planning, CNN Digital Products & ServicesWashington, DC$51,106–$94,910 / yearThe role will require close collaboration with newsgathering verticals, editorial leads, and video teams to source the best available assets and maximize their impact through smart curation and data-informed programming decisions. This individual will be responsible for selecting, editing, scheduling, and optimizing video-on-demand (VOD) content, ensuring the most relevant and engaging news segments are accessible to viewers across platforms.
Patient Experience Coordinator (PRN) MedStar Health Research InstitutePatient Experience Coordinator (PRN)Washington, DC$49,192–$87,422 / yearThe Patient Experience Coordinator (PXC) seeks to create a positive relationship with each patient and acts as an ambassador across entity departments by performing a variety of activities to assist leadership and the care team to meet patient needs as well as departmental and organizational goals. Performs daily non-clinical rounding as assigned on patients and families to mitigate issues that can impact the patient experience by taking ownership to ensure a successful positive outcome and closure in real time.
Client Service Coordinator - DC Adams Morgan Medical Management InternationalClient Service Coordinator - DC Adams MorganAdams Morgan, District of ColumbiaEducate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service. Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
Events Planner & Coordinator University of Maryland Eastern ShoreEvents Planner & CoordinatorMarylandThe potential incumbent must have leadership and expertise in planning and coordination of formal affairs, social events, and recreational activities; marketing campus facilities and services, soliciting and creating new event rental business, and sales presentations, and providing consultation for departmental events. Required Application Materials: Qualified applicants should submit a cover letter, resume, and a list of names of three current professional references (current or past supervisor) including e-mail address, and telephone number (current supervisor will not be contacted without the candidate’s prior consent).
Payor Change Coordinator Apria HealthcarePayor Change CoordinatorWashingtonWith deep expertise promoting health outside the hospital and a presence in communities nationwide through our Apria and Byram Healthcare brands, Accendra Health does more than just deliver the essentials. This is a stationary position that requires frequent sitting or standing, repetitive wrist motions, grasping, speaking, listening, close vision, color vision, and the ability to adjust focus.
Assistant or Associate Professor/ Pharmacy Practice Labs Coordinator University of Maryland Eastern ShoreAssistant or Associate Professor/ Pharmacy Practice Labs CoordinatorMarylandThe School of Pharmacy is dedicated to developing exemplary pharmacy professionals and scholars who are committed to patient-centered care, lifelong learning, discovery, and service for diverse communities of the Delmarva Peninsula, the State of Maryland, and around the world. Organization's Summary Statement: The University of Maryland Eastern Shore (UMES) seeks a full-time, twelve-month, non-tenure track faculty member to coordinate all pharmacy practice teaching laboratory/skills activities across the PharmD Program.
Resident Care Coordinator Brookdale Senior Living IncResident Care CoordinatorWoodbridge, VAObserves residents health status, takes actions to address concerns within scope of practice, and reports all significant changes, reactions to medications and treatment or significant incidences to Health and Wellness Director (or designee) in a timely manner. Provides direct supervision of resident care staff, which includes monitoring job performance, collaborating with community leadership on associate performance evaluations, coaching and counseling associates and conducting and documenting corrective action as needed.
Staffing Coordinator - Jiffy Lube Live LegendsStaffing Coordinator - Jiffy Lube LiveBristow, VAOur Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions. Strong interpersonal skills; can effectively communicate and relate to all levels within and outside the organization; creates and builds positive and productive relationships.
Real Estate Agent - Maryland Rocket MortgageReal Estate Agent - MarylandBaltimore, MarylandCommissions vary by deal source with higher splits awarded for repeat Redfin clients: Competitive splits: Redfin Agents earn competitive commissions on the revenue of their closed deals, and there are no limits on the amount you can earn. Join the ranks of Redfin’s top-producing real estate agents by joining an agent team or individually, and get the best of both worlds: highly competitive commissions coupled with Redfin.com customers, benefits and support!
Real Estate Agent - Washington, DC Rocket MortgageReal Estate Agent - Washington, DCBethesda, District of ColumbiaCommissions vary by deal source with higher splits awarded for repeat Redfin clients: Competitive splits: Redfin Agents earn competitive commissions on the revenue of their closed deals, and there are no limits on the amount you can earn. Join the ranks of Redfin’s top-producing real estate agents by joining an agent team or individually, and get the best of both worlds: highly competitive commissions coupled with Redfin.com customers, benefits and support!
Real Estate Consultant Jones Lang LaSalle IncReal Estate ConsultantWashington, DCExamples of support include drafting technical memos, preparing briefing materials, investigating operational issues and conducting financial analysis; Gather and evaluate economic, demographic, and real estate market data; Review and analyze legal documents, financial reports, and operating plans as part of the due diligence process, negotiations, and financial restructures; Participate in on-site assessments of housing property operations; Assist in client training sessions; Maintain financial database and document management website; Create and update real estate financial pro forma models of large-scale housing projects. What your day to day will look like: Advise JLL team leads and DoD clients on all aspects of large-scale P3 projects, including housing property management, construction oversight, real estate finance and legal document compliance; Support a series of recurring client reports to include quarterly asset performance reports, compliance reports, housing property operations reports and account status reports; Provide ad hoc support to JLL team leads and clients as needed.
Real Estate Attorney GpacReal Estate AttorneyFairfax, VARemote160000–185000GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.
Territory Account Executive - Real Estate Services Choice Home WarrantyTerritory Account Executive - Real Estate ServicesBaltimore, MarylandWe're looking for an experienced sales professional with a background in Home Warranty, Real Estate, Mortgage, or Title who has an established book of business and a passion for building lasting relationships. As a Territory Account Executive – Real Estate Services , you'll be responsible for developing new business and strengthening existing relationships with: Real Estate Brokerages.
Global Real Estate Resiliency Associate JPMorgan Chase & CoGlobal Real Estate Resiliency AssociateWashington, DCAs a Global Real Estate Resiliency Associate on the Global Real Estate Resiliency Team, you will be a critical member of a team that aims to reshape the way the firm approaches designing, building, and delivering resilient infrastructure throughout our Global Real Estate portfolio. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Commercial Real Estate Associate Attorney GpacCommercial Real Estate Associate AttorneyBaltimore, MD150000–170000GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.
Lead Financial Analyst (Residential Real Estate) - Arlington, VA CoStar GroupLead Financial Analyst (Residential Real Estate) - Arlington, VAArlington, VirginiaIncluded in the S&P 500 Index, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. . Partner with Sales and Executive Leadership to support their reporting needs to highlight operational performance, present actionable insights, and measure alignment with strategic objectives.
Tax Partner - Real Estate Cherry BekaertTax Partner - Real EstateRockville, MarylandSituated in the heart of the Washington, DC metro corridor, this position provides access to a dynamic and sophisticated real estate market encompassing commercial development, federal contractor-driven demand, mixed-use redevelopment, and high-net-worth private investors. Serve real estate clients across a range of asset classes and ownership structures, delivering sophisticated tax planning and compliance solutions including cost segregation, 1031 exchanges, opportunity zone strategies, and real estate professional status analysis.
Real Estate Associate Agent (1099) - Ocean City Rocket MortgageReal Estate Associate Agent (1099) - Ocean CityMarylandAs a full-service brokerage and #1 nationwide brokerage site in the US, we combine our own technology and real estate agents to make buying or selling a home faster, easier, and more efficient. All screening is conducted consistent with applicable law, and Redfin encourages applications from, and fully considers, qualified applicants with criminal record histories.
Real Estate Associate Agent (1099) - Howard County Rocket MortgageReal Estate Associate Agent (1099) - Howard CountyMarylandAs a full-service brokerage and #1 nationwide brokerage site in the US, we combine our own technology and real estate agents to make buying or selling a home faster, easier, and more efficient. All screening is conducted consistent with applicable law, and Redfin encourages applications from, and fully considers, qualified applicants with criminal record histories.
Real Estate Associate Agent (1099) - Centralia Rocket MortgageReal Estate Associate Agent (1099) - CentraliaWashingtonAs a full-service brokerage and #1 nationwide brokerage site in the US, we combine our own technology and real estate agents to make buying or selling a home faster, easier, and more efficient. All screening is conducted consistent with applicable law, and Redfin encourages applications from, and fully considers, qualified applicants with criminal record histories.
Real Estate Associate Agent (1099) - Olympia Rocket MortgageReal Estate Associate Agent (1099) - OlympiaWashingtonAs a full-service brokerage and #1 nationwide brokerage site in the US, we combine our own technology and real estate agents to make buying or selling a home faster, easier, and more efficient. All screening is conducted consistent with applicable law, and Redfin encourages applications from, and fully considers, qualified applicants with criminal record histories.
Sr. Manager of Corporate Real Estate IDA Systems and Analyses CenterSr. Manager of Corporate Real EstateAlexandria, VA$133,615–$213,784 / yearMaintains database and documentation for all IDA properties' building systems and assets including projecting and directing installations of new systems at the end of useful life; directing modifications of existing systems to extend useful life or meet regulatory requirements; and identifying areas needing improvements or upgrades. Responsible for active vendor management, oversight and performance monitoring of all subcontracted services in support of IDA facilities to include -Engineering & Maintenance, Janitorial, Grounds; Food Services; Production/Reproduction Services; Transportation Services; Facilities Management; Design Planning and Construction.
Commercial Real Estate Paralegal GpacCommercial Real Estate ParalegalBethesda, MD75000–95000GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. Real Estate Paralegals that are interested in joining a boutique firm with a sophisticated commercial real estate practice should reach out today.
Assurance Senior Associate [Commercial Real Estate] CohnReznick LLPAssurance Senior Associate [Commercial Real Estate]Bethesda, MD$80,000–$120,000 / yearAligning yourself to this industry group allows you to work with clients driving community development, addressing inequities, and propelling the industry forward with market-leading technologies and processes designed to better serve the people who live, work, and trust within their spaces. CohnReznick does not accept unsolicited resumes from third-party recruiters unless such recruiters are currently engaged by CohnReznick Talent Acquisition Team by way of a written agreement to provide candidates for a specified opening.
Real Estate Junior Analyst Novogradac and Company LLPReal Estate Junior AnalystBethesda, WashingtonSynthesize all gathered information and draft the market study report for assigned properties – this includes but is not limited to drawing the primary market area, identifying appropriate property comparables to be included, and completing a demand analysis. This includes collecting and coalescing pertinent data, assisting in market analysis, performing market studies as well as other reports, and analyzing economic trends in designated regions.
NewSenior Tax Associate [Commercial Real Estate] CohnReznick LLPSenior Tax Associate [Commercial Real Estate]Bethesda, MD$80,000–$120,000 / yearAligning yourself to this industry group allows you to work with clients driving community development, addressing inequities, and propelling the industry forward with market-leading technologies and processes designed to better serve the people who live, work, and trust within their spaces. CohnReznick does not accept unsolicited resumes from third-party recruiters unless such recruiters are currently engaged by CohnReznick Talent Acquisition Team by way of a written agreement to provide candidates for a specified opening.
Real Estate & Business Associate Attorney GpacReal Estate & Business Associate AttorneyBaltimore, MD140000–165000GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. If you're thinking of making a change and want to learn more, reach out to me at michelle.katen@gogpac.com?iframe=true&iframe=true.
Senior Facilities Manager Jones Lang LaSalle IncSenior Facilities ManagerHerndon, VAYou will play a crucial role in JLL's commitment to operational excellence by bringing people-focused skills including strong stakeholder management and relationship building, continuous engagement and communications, and ability to proactively support the needs of staff, clients and business partners while ensuring the portfolio workplace delivers a great experience for visitors and staff. What this job involves: As a Senior Facilities Manager at JLL, you will manage all high-performing operational aspects of the assigned sites within the account owned and/or occupied portfolio in accordance with the requirements of all local regulations while overseeing the teams supporting your area of responsibility including FM, AFMs, Facilities & Engineering Coordinators.
Investment Real Estate Underwriting Portfolio Manager 2 First National Bank Of PennsylvaniaInvestment Real Estate Underwriting Portfolio Manager 2Baltimore, Maryland$77,818–$129,688 / yearEnsure sustained satisfactory reviews by regulators, internal auditors, external auditors, and loan review for depth of underwriting, identification of Policy Exceptions, and appropriate underwriting stress analysis of credits underwritten. Responsible for managing a designated Commercial Investment Real Estate loan portfolio, including portfolio management, credit underwriting, construction monitoring, and ensuring compliance with bank and regulatory guidelines.
Real Estate Agent / Associate (Capital Markets) Greysteel Company LlcReal Estate Agent / Associate (Capital Markets)Washington, DCThe ability to blend cutting-edge technology, market expertise, and proven proprietary processes uniquely positions Greysteel’s advisors to deliver best-in-class client service. Your efforts will be supported by Greysteel’s Engine; a powerful infrastructure that includes industry-leading training, coaching, research, marketing and analytics supported by a seasoned transaction management team.
Tax Senior Associate - Real Estate RSM US LLPTax Senior Associate - Real EstateBaltimore, MD$67,900–$128,700 / yearWe serve a broad array of real estate owners, developers, and investors including public and private companies, homebuilders, real estate opportunity funds, hotel companies, private equity firms, REITs (Real Estate Investment Trusts), and brokerage companies. At RSM, Tax Senior Associates are responsible for the following job duties which are focused around three core concepts: (Technical & Quality Expertise, People & Talent Management, and Client Service/Business Development): Preparing complex tax returns.
Junior Sales Agent - Real Estate (No License Req'd) The Kiger GroupJunior Sales Agent - Real Estate (No License Req'd)Arlington, VAWe offer ongoing training, coaching, a CRM, an admin staff to manage your transactions, a full-time Marketing Director to manage campaigns and develop sales collateral, and successful buyers agents to turn your leads into deals during training. (If you'd like to stay in the ISA position and not get licensed, your bonus structure will be altered so you are rewarded for closed listings and it will become a Full-Time position.).
Financial Services Tax - Real Estate Senior Manager PwCFinancial Services Tax - Real Estate Senior ManagerWashington, DC$124,000–$335,000 / yearOur team helps our Financial Services clients navigate the frequently changing and complex national and international tax environment related to stringent capital requirements, management of operational tax risks, and tax implications of investing in different jurisdictions. As part of the Real Estate team you are expected to provide exceptional technical knowledge and specialization and industry insights, coupled with the One Firm knowledge that brings everything PwC offers to solve our clients' needs.
Financial Services Tax - Real Estate Director PwCFinancial Services Tax - Real Estate DirectorWashington, DC$150,000–$438,000 / yearOur team helps our Financial Services clients navigate the frequently changing and complex national and international tax environment related to stringent capital requirements, management of operational tax risks, and tax implications of investing in different jurisdictions. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy .
Real Estate Associate (Washington DC) DLA Piper LLP (US)Real Estate Associate (Washington DC)Washington, DC$260,000–$365,000 / yearWhile the specific job requirements of a DLA Piper position may vary depending upon scope of the job and area of specialty, there are certain universal requirements that are expected of all DLA Piper employees, which include but are not limited to: Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties; Produce deliverables, answer phone calls, and reply to correspondence in an efficient and responsive manner; Provide timely, accurate, and quality work product; Successfully meet deadlines, expectations, and perform work duties as required; Foster positive work relationships; Comply with all firm policies and practices; Engage in both physical and sedentary activity, such as (a) working at a computer for extended periods of time, including on-screen reading and typing; (b) participating in digital/virtual conference calls; (c) participating in meetings as needed; Ability to work under pressure and manage competing demands in a fast-paced environment; Perform all other duties, tasks or projects as assigned. Case/Transaction Assistance and Management: Assist/Manage a variety of complex cases/transactions from inception to resolution including preparing for trials, negotiations, settlements, closings, and other legal activities while continuously demonstrating strong judgement.
Account Executive, CoStar Data & Analytics - Arlington, VA CoStar GroupAccount Executive, CoStar Data & Analytics - Arlington, VAArlington, Virginia5 + years of successful outside sales experience in a B2B environment selling data, research, and analytic platforms or tools, commercial real estate, financial services, business intelligence, marketing, information providers, or related experience preferred. Included in the S&P 500 Index, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.
Senior Property Manager Avison Young (Canada) IncSenior Property ManagerTysons, VA$120,000–$140,000 / yearis responsible for all aspects of purchasing, security, life safety systems, employee relations for operating personnel, utilities, capital improvements, day to day repairs and maintenance, tenant construction and any other functions that are necessary to operate and maintain within the guidelines set by the client. is responsible for assisting leasing agents in all aspects of new and renewal tenant leasing and including obtaining cost estimates for the installation of new and renewal tenants and contracting for tenant improvements.
NewAccount Executive (Inside Sales) - CoStar Data & Analytics - Arlington, VA CoStar GroupAccount Executive (Inside Sales) - CoStar Data & Analytics - Arlington, VAArlington, Virginia2+ years of successful sales experience in a B2B environment selling data, research, and analytic platforms or tools, commercial real estate, financial services, business intelligence, marketing, information providers, or related experience preferred. Included in the S&P 500 Index, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.
Brokerage Associate Jones Lang LaSalle IncBrokerage AssociateWashington, DCWhether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves - This position requires a desire for success, strong work ethic, aspirations for career development in commercial real estate, and the aptitude to handle complex transactions.
Property Manager Avison YoungProperty ManagerTysons, VA$100,000–$112,000 / yearSupervises the accounts receivable and accounts payable process, including collection of rent, accruals, payment of expenses, common area maintenance estimates, true-ups, reconciliations, compliance with lease terms, and preparation of all related documentation. Upon becoming duly licensed, you will set forth on Schedule 1 each jurisdiction in which you are licensed and you will maintain your real estate license in good standing in each of the jurisdictions listed on Schedule 1.
Field Researcher -Washington DC CoStar GroupField Researcher -Washington DCDistrict of ColumbiaThis newly formed team is focused on capturing all current tenants, available listings and building characteristics in high priority commercial properties, ensuring that the most accurate and comprehensive market picture is presented to our clients. Included in the S&P 500 Index, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.
Renewable Energy Project Developer- Distributed Generation New Energy EquityRenewable Energy Project Developer- Distributed GenerationAnnapolis, MDRemote$100,000–$130,000 / yearWorking closely with internal and external subject matter experts across engineering, interconnection, legal, real estate, finance, and commercial teams, the Renewable Energy Project Developer is accountable for delivering projects that are technically feasible, economically attractive, fully permitted, and ready for construction. The Renewable Energy Project Developer is responsible for managing all aspects of project advancement, including landowner relations, permitting, interconnection, environmental diligence, community engagement, consultant management, incentive program strategy, and development budgeting.
Real Estate Legal Assistant Ultimate Staffing ServicesReal Estate Legal AssistantWashington, District of Columbia$90,000–$110,000We are seeking a highly organized, detail‑oriented Legal Administrative Assistant to support attorneys across multiple practice groups, including federal regulatory and transactional matters. Support transactional matters: coordinate due diligence, manage document production, prepare closing documents, and assemble closing binders.
Real Estate Representative Clear Channel Outdoor, Inc.Real Estate RepresentativeWashington DC (Laurel), MDThe demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job: Employee must have the ability to sit and/or stand at a desk for a minimum of 8 hours a day and complete tasks requiring repetitive use of hands. Job Summary: Participate in the management of the lease portfolio (by negotiating favorable lease renewals to achieve maximum profitability) and assist in the development of new sites, relocations and other inventory management activities.
Homes.com Field Sales Account Executive - Arlington, VA CoStar GroupHomes.com Field Sales Account Executive - Arlington, VAArlington, Virginia$70,000–$80,000 / yearIncluded in the S&P 500 Index, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. Engage with real estate agents via in-office meetings, trade shows, and local industry events with an outgoing and professional manner to answer questions, provide product information, and demonstrate products.