Manager, Clinic Office, Knox Infectious Disease Covenant HealthManager, Clinic Office, Knox Infectious DiseaseKnoxville, TNMinimum Experience: One to two (1-2) years managing at least a medium sized practice of approximately four (4) providers (physician or APP) or may consider special certifications, licensures, or experience in a comparable environment that can be utilized in other areas of the practice, including but not limited to, X-ray, Lab, Ortho, etc in lieu of practice management experience. Position Summary: The Office Manager III provides advanced operational leadership for a physician practice of high complexity, typically supporting 7-9 providers and/or multiple service lines seeing 9,000 to 20,000 office visits per year with 15-20 staff FTEs.
MGR REGION FINANCE OPS Covenant HealthMGR REGION FINANCE OPSSevierville, TNPosition Summary: Provides operational financial leadership across a portfolio of hospitals, supporting the regional CFO, ensuring effective day-to-day financial management, labor oversight, and performance monitoring across multiple facilities. This role is responsible for execution of financial processes, oversight of Financial Analysts, and direct engagement with departments across the region to monitor performance, address variances, and support financial and operational alignment.
Customer Service Manager Music City ThriftCustomer Service ManagerNashville, TNMinimum of 2–3 years of experience in retail sales or customer service, with at least 1–2 years in a supervisory or team leadership role overseeing a sales floor or customer-facing team. Schedule, supervise, coach, and support Supervisors and Retail Team Members, ensuring they are equipped with the tools, training, and product knowledge needed to deliver outstanding service.
Restaurant Service Manager O'Charley's Inc.Restaurant Service Managerdickson, TNRM, Restaurant Manager, Restaurant Management, Assistant Manager, Server Manager, Service Manager, AM, Assistant Restaurant Manager, Shift Manager, Hourly Manager, Hourly Key, Key Manager, Key Employee, Bar Manager, FOH Manager, Front of House Manager. The Assistant Manager has responsibility for the Bar, Kitchen or Restaurant restaurant operation including driving and building sales and profitability.
NewAssistant Manager - Store 3470 BreadBoxAssistant Manager - Store 3470Knoxville, TennesseeEmployment Offer Contingencies & Requirements Any offer of employment with GPM Investments, LLC is contingent upon the successful completion of a background check, which may include a review of criminal history, consistent with applicable federal, state, and local laws. Physical Readiness: Comfortable with tasks such as cleaning restrooms, taking out trash, and maintaining outside areas like pumps.
NewAssistant Manager - Store 3471 BreadBoxAssistant Manager - Store 3471Oak Ridge, TennesseeEmployment Offer Contingencies & Requirements Any offer of employment with GPM Investments, LLC is contingent upon the successful completion of a background check, which may include a review of criminal history, consistent with applicable federal, state, and local laws. Physical Readiness: Comfortable with tasks such as cleaning restrooms, taking out trash, and maintaining outside areas like pumps.
Assistant General Manager Buffalo Wild Wings IncAssistant General ManagerMorristown, TNYou have a general knowledge of labor laws, health codes, safe food handling and sanitation, responsible alcohol service, safety and security systems and procedures, and computer operations. As an Assistant General Manager, you will manage Shift Managers, Servers, Bartenders, and Service Assistants.
NewStore General Manager Bobby HotelStore General ManagerNashville, TNEssential Functions: Leadership and Team Management: Recruit, hire, train, and develop a high-performing team of assistant managers, shift leaders, and crew members. This role demands a highly motivated and results-oriented leader who can effectively manage all aspects of the business, including team leadership, customer satisfaction, financial performance, and operational efficiency.
Production Assistant, 2nd Shift Sazerac CompanyProduction Assistant, 2nd ShiftLa Vergne, TennesseeOur Louisville office has been named one of the “Best Places to Work in Kentucky” four times, and our Buffalo Trace Distillery has earned the title of “world’s most award-winning distillery” through the dedication of our craftsmen for well over 200 years. Sazerac Company produces and markets the most award-winning bourbons and whiskeys in the world, including Buffalo Trace, Pappy Van Winkle, Eagle Rare, Blanton’s, and Sazerac Rye.
Dishwasher - PM Shift SonestaDishwasher - PM ShiftSonesta Nashville Airport, TNAn epic blend of full-service and focused hotels in major cities, Sonesta's uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Store all clean pots and pans, china, glassware, flatware, kitchen equipment, and other utensils to their proper storage location using care to minimize breakage.
NewB- Shift Supervisor Maintenance (Goodlettsville, TN) TysonB- Shift Supervisor Maintenance (Goodlettsville, TN)Goodlettsville, TennesseeAny resumes or candidate profiles submitted by recruitment vendors or headhunters to any employee or applicant tracking system at Tyson Foods or its subsidiaries, without a valid written request and search agreement approved by HR, will be considered the property of Tyson Foods. Education • Associate degree or college program certificate and/or 5+ years related industrial maintenance experience and training or equivalent combination of education and experience in a food manufacturing environment preferred.
B- Shift Supervisor Maintenance (Goodlettsville, TN) Tyson Fresh MeatsB- Shift Supervisor Maintenance (Goodlettsville, TN)Goodlettsville, TennesseeAssociate degree or college program certificate and/or 5+ years related industrial maintenance experience and training or equivalent combination of education and experience in a food manufacturing environment preferred. B Shift (United States of America) For Professional Management levels, internal applicants should either upload a resume to their application OR complete their application fully showing current and past work experience in the sections provided.
Fulfillment Center Team Member - (1st & 2nd Shift) Qurate Retail Group, Inc.Fulfillment Center Team Member - (1st & 2nd Shift)TNTeam members do multiple warehouse responsibilities to include arrivals or unloading, receiving, stowing, picking, packing, shipping, solving problems, cycle counting bins, or returning her order. Our Total Rewards package includes benefits you'll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts!
Store Manager Walgreen CoStore ManagerNashville, TN$50,000–$120,000 / yearModels and shares customer service best practices with all team members to deliver a distinctive and delightful customer and patient experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Supervises merchandising by planning and implementing sets and resets and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc.
NewWarehouse Manager Coca-Cola Consolidated IncWarehouse ManagerLaVergne, TN$73,000–$85,000 / yearManages, leads, and motivates a team to deliver results by communicating company goals, safety practices, and deadlines; engaging and developing teammates through effective performance management, coaching and training; implementing continuous improvement methods while maintaining customer focus; and embodying company purpose and values to inspire servant leadership. Performs proactive and in-depth evaluation and acts upon the results of key performance indicators such as safety performance, cost per case, inventory shrink percentage, and cases per man hour while continually assessing logistics processes to identify and implement productivity improvements and cost-saving programs and ensuring the delivery of the financial operating plan.
Sky Fly Manager on Duty - 150 - Sky Fly: Soar America (Pigeon Forge, TN) Focus Brands - Auntie Anne'sSky Fly Manager on Duty - 150 - Sky Fly: Soar America (Pigeon Forge, TN)Pigeon Forge, TNDirectly oversees the daily operations of the attraction, including but not limited to: Ticketing, Retail, Pre-Show Experience, Ride Experience, and Facility Operations. Conducts shift meetings with Rides staff and informs staff of daily events, groups, specials, sales goals, and operational opportunities.
Facilities Maintenance Manager - Dollywood Theme Park - Exempt The Dollywood CompanyFacilities Maintenance Manager - Dollywood Theme Park - ExemptPigeon Forge, TNPart timeBalance weekly work hours with both time in the office planning, budgeting, completing bills, payments and other paperwork, 60-70% of time per week and 30-40% engaged with the team, properties, committees, development and projects with the flexibility to work evenings and weekends as needed and respond to emergency park and/or operating needs. Continuous coaching, evaluation, supervision, development, and if necessary, discipline of direct reports Demonstrate servant leadership style through verbal and written communications, through personal actions showing that I am a positive team member who cares for and supports Dollywood hosts.
NewSAP SAP Employee Central Payroll Senior Manager Accenture PlcSAP SAP Employee Central Payroll Senior ManagerOklahoma City, OKWe've got over 70 SAP awards-more than any other partner-and we're the leading business partner for SAP SuccessFactors, SAP Ariba, SAP Hybris, SAP FieldGlass, SAP Concur, and more. Work in a team where you wear lots of hats - interacting with clients, managing workstreams, collaborating with other teams - and where you may need to be in charge.
NewSAP Employee Central Payroll Manager Accenture PlcSAP Employee Central Payroll ManagerOklahoma City, OKWe've got over 70 SAP awards-more than any other partner-and we're the leading business partner for SAP SuccessFactors, SAP Ariba, SAP Hybris, SAP FieldGlass, SAP Concur, and more. Work in a team where you wear lots of hats - interacting with clients, managing workstreams, collaborating with other teams - and where you may need to be in charge.
NewSAP SuccessFactors Compensation Manager Accenture PlcSAP SuccessFactors Compensation ManagerOklahoma City, OKWe've got over 70 SAP awards-more than any other partner-and we're the leading business partner for SAP SuccessFactors, SAP Ariba, SAP Hybris, SAP FieldGlass, SAP Concur, and more. Work in a team where you wear lots of hats - interacting with clients, managing workstreams, collaborating with other teams - and where you may need to be in charge.
Guest Services Ambassador - Part Time Tulsa Zoo Management, Inc.Guest Services Ambassador - Part TimeTulsa, OKFull timeWhat We Expect Required Qualifications, Education and/or Experience Must be able to work weekends, evenings, and holidaysAbility to read and comprehend simple instructions, short correspondence, and memos; to write simple correspondence; to effectively present information in one-on-one and small group situations to customers, clients, and other TZMI employees Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals and perform these operations using units of American moneyAbility to log in and complete daily digital tasks using smart phone or tablet What You can Expect Our Values We are enthusiastically committed to be part of the Tulsa Zoo community. Physical Demands and Work Environment Moving about - frequently Sitting - occasionally Standing - constantly Reaching with hands and arms - frequently Exchange of in-person, phone, radio, or digital communication - frequently Carrying or lifting up to 50 pounds occasionally Pushing and/or pulling up to 50 pounds - occasionally Exposure to outdoor weather conditions - constantly Exposure to high noise levels - frequently Gripping, pinching, writing, and other hand movements frequently Exposure to strong smells occasionally Work near moving mechanical parts frequently
Product Manager/Owner AI Sedgwick Claims Management Services, Inc.Product Manager/Owner AIOKThe Product Manager/Owner works directly with claims leadership, operational managers, and Business Transformation Leads to understand workflow bottlenecks, leakage drivers, customer friction points, regulatory risks, and client performance commitments. They translate these insights into clearly defined AI use cases with measurable operational objectives such as reduced claim cycle time, improved reserving accuracy, enhanced fraud detection rates, or improved document processing speed.
["Account \" Facilities\" Manager","Account \" Facilities\" Manager"] 4M Building Solutions["Account \" Facilities\" Manager","Account \" Facilities\" Manager"]PittsburgAs the single point of contact within a major account, our Account Manager is the face of 4M Building Solutions to our client. Our Account Managers take ownership of their account to ensure we are meeting and exceeding our clients' expectations.
Mgr,Strategic Accounts CVS Health CorpMgr,Strategic AccountsOK$54,300–$145,860 / yearYour skills managing oversight of processes, proven ability to navigate effectively and hold others accountable to delivering on client commitments as well as managing client expectations or changes to committed deliverables will contribute to your success. As a Strategic Account Advisor, you will focus on delivering superior operational, project management, reporting, metric tracking and solutions to Health plan clients.
Business Manager/ Maintenance Edmond & StillwaterBusiness Manager/ MaintenanceEdmond, Oklahoma$30,000–$35,000 / yearFor example, ASP’s proprietary software platform, Pool Ops®, automatically emails our clients a weekly digital report after each visit that includes the time of service, services performed, chemical balance, chemicals added, and a picture of the clean swimming pool. No other specific experience is required as we will teach you the ASP methods designed to give our customers a great looking pool and to maximize your earning potential; however, a college degree and Certified Pool Operator License is preferred.
Project Manager Binswanger Enterprises, LLCProject ManagerOklahoma City, OKOptimal candidates will possess the following Qualifications for this Position: A minimum five (5) years glazing industry experience managing, planning, and coordinating project resources to ensure objectives are achieved within prescribed timeframe and funding parameters. Originally founded in 1872, Binswanger Glass is headquartered in Memphis, TN and is the largest retailer and installer of Architectural Glass and aluminum products within the construction and residential markets in the United States.
Senior Construction Defect Technical Claims Specialist Argo Group International Holdings IncSenior Construction Defect Technical Claims SpecialistOKRemote$137,496–$164,934 / yearBoston metro area, California outside of Los Angeles & San Francisco metro area, Connecticut, Chicago metro area, Denver metro area, New Jersey (outside of New York City metro area), New York State (outside of New York City metro area, including but limited to Albany county), Washington, D. C. Essential Responsibilities: Working under limited oversight under broad management direction, adjudicate construction defect claims at the highest authority limits on assignments reflecting the highest degree of technical complexity, potentially with major impact on departmental results.
Experienced Apartment Make Ready Tech InterSolutionsExperienced Apartment Make Ready TechTulsa, OK$17–$18 / hourWe re looking for motivated, organized, and reliable professionals who are ready to lead teams, oversee maintenance operations, and ensure high-quality service across apartment communities. Primary Responsibilities Include: Assign and assist with apartment service requests, ensuring all work orders are logged accurately and completed promptly.
Experienced Apartment Maintenance Technician InterSolutionsExperienced Apartment Maintenance TechnicianStillwater, OK$17–$19 / hourWe re looking for motivated, organized, and reliable professionals who are ready to lead teams, oversee maintenance operations, and ensure high-quality service across apartment communities. Primary Responsibilities Include: Assign and assist with apartment service requests, ensuring all work orders are logged accurately and completed promptly.
Thrift Store Assistant Manager I (6152) Salvation Army USAThrift Store Assistant Manager I (6152)Tulsa, OKJob Summary: Under the direct supervision of the Thrift Store Manager helps plans, administers, monitors, and evaluates the day-to-day operations of a small Thrift Store with a limited staff ensuring compliance with established policies and procedures; processes, displays, and prices donated items to ensure a reasonable financial return on the sale of store items; assists customers in a polite and friendly manner; prepares store displays that are attractive, neat, and orderly; rotates and re-stocks store merchandise to ensure quick turnover; ensures the accountability and security of all store items and funds. Assists customers purchasing items from The Salvation Army by ringing-up sales utilizing a cash register; collects monies, counts change and prepares receipts; prepares and packages purchased items; prepares and balances the cash drawer and runs routine register print-outs; prepares and deliver bank deposits; ensures the security and accountability of all cash register funds and sales records in accordance with established operating procedures.
Accenture Digital Video Solutions Presales Manager for AVS Accenture PlcAccenture Digital Video Solutions Presales Manager for AVSOklahoma City, OKCombining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting,, Technology, Operations, IndustryX and SONG services, all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. You Are: Accenture Products & Platforms are looking for a driven and analytically minded Presales Manager to join our Digital Video Services business unit, supporting the growth of our Advertising Software product.
Workday Solution Architect Manager Accenture PlcWorkday Solution Architect ManagerOklahoma City, OKRemoteIndividuals in this role will collaborate with other Sales and Solutioning professionals, Subject Matter Experts, Industry Client Account Leads and Account Executives to identify, pursue and close new business opportunities in existing and new accounts, and develop solution and staffing plans accordingly. Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale.
Dietitian AramarkDietitianNorman, OKProvide appropriate follow-up in accordance with resident goals, referring short-term residents for outpatient nutrition counseling or community services as appropriate and per community policy. Conditions of employment may include busy skilled nursing, long-term care, or memory support communities as well as dining rooms and kitchen/serving areas.
NewGoogle Sales Capture Senior Manager Accenture PlcGoogle Sales Capture Senior ManagerOklahoma City, OKOur Cloud First group of more than 150,000 cloud professionals delivers a full stack of integrated cloud capabilities across data, edge, integrated infrastructure and applications, deep ecosystem skills, culture of change along with a deep industry expertise to shape, move, build and operate our clients' businesses in the cloud. Who we are: Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale.
Remote Housing Support Specialist Sedgwick Claims Management Services, Inc.Remote Housing Support SpecialistOKRemote$17–$17.50 / hourThe Housing Support Specialist serves as both a client advocate and operational coordinator blending empathetic customer support, strategic vendor coordination, and detailed lease management to ensure uninterrupted, comfortable housing while delivering an elevated service experience with urgency, accountability, and professionalism. Maintain accurate financial and operational records, including: updating client ledgers for billing accuracy, tracking extension costs within ALE guidelines, manage move-out coordination when applicable, including vendor pickups, lease terminations, and security deposit reconciliation.
EPA Certified Apartment Maintenance Technician InterSolutionsEPA Certified Apartment Maintenance TechnicianTulsa, OK$19–$22 / hourPrimary Responsibilities Include: Accurately complete service tickets and log all assigned work orders in a timely manner. The apartment maintenance team is responsible for completing service requests under the direction of the maintenance supervisor or property manager.
HVAC Technician for an Apartment Community InterSolutionsHVAC Technician for an Apartment CommunityOklahoma City, OK$19–$22 / hourPrimary Responsibilities Include: Accurately complete service tickets and log all assigned work orders in a timely manner. The apartment maintenance team is responsible for completing service requests under the direction of the maintenance supervisor or property manager.
Enterprise AI Value Strategy Senior Manager - Utilities Accenture PlcEnterprise AI Value Strategy Senior Manager - UtilitiesOklahoma City, OKYou Are: Our AI and Data Strategy practitioners work to create and execute an organizations business strategy for AI and Data transformation including: defining a compelling industry vision, creating value models, architecting a client's talent strategy, ecosystem partnership approaches, creating scalable operating, and envisioning best-in-class business/technology architecture & roadmaps. We work with C-suite executives, leaders and boards of the world's leading organizations, helping them reinvent every part of their enterprise to drive greater growth, enhance competitiveness, implement operational improvements, reduce cost, deliver sustainable 360° stakeholder value, and set a new performance frontier for themselves and the industry in which they operate.
Product Sales Manager, Higher Education Clarivate PlcProduct Sales Manager, Higher EducationOklahoma City, OKRemoteThis is a highly collaborative, growth-focused role where youll own product-led sales strategy, build a strong pipeline, increase deal sizes, and drive cross-sell expansion within existing Academic customerswhile also supporting selective new logo acquisition. Youll play a critical role in bringing products like Web of Science, Web of Science Research Intelligence (our newest go-to-market platform), InCites, Pivot-RP, and more to universitieshelping institutions advance research, teaching, and assessment initiatives.
Delivery Lead Associate Manager Accenture PlcDelivery Lead Associate ManagerOklahoma City, OKThis role is central to supporting and advancing an active finance transformation engagement, providing the operational leadership, analytical rigor, and technical expertise needed to deliver high-quality outcomes for our client. Key Responsibilities: Lead day-to-day service delivery operations in support of a large-scale finance transformation initiative, ensuring deliverables are completed accurately and on time.
Underwiter/Broker GallagherUnderwiter/BrokerTulsa, OklahomaFull timeThe actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. The Underwriter/Broker is responsible for fostering revenue growth by delivering Retail Agents an efficient underwriting service and facilitating access to national markets through established relationships with Specialty Carriers.
Member Relationship Manager I - Central Location Weokie Federal Credit UnionMember Relationship Manager I - Central LocationOklahoma City, OKManaging for Results: Sets challenging and productive expectations for team, keeps team accountable for actions, provides leadership and motivation, provides resources and support, uses checkpoints and data to track progress, sets up systems and processes to measure results. Reports are prepared as directed and used to monitor performance to expectations, recognize top performers, identify problem areas, manage service levels and staffing, address errors and quickly correct deficiencies.
Traffic Analysis Engineer GarverTraffic Analysis EngineerTulsa, OklahomaIn the top 100 of Engineering News-Record’s Top 500 Design Firms list, with more than 1,400 employees, Garver provides an exceptional level of client service that reflects our people-first culture, which has achieved Zweig Group Best Firm to Work For Legacy Status. Founded in 1919, Garver is an employee-owned engineering, planning, and environmental services firm focused on aviation, transportation, buildings, federal, water and wastewater services; surveying; advisory services; and construction engineering and inspection.
Temporary Sales Associate Tapestry IncTemporary Sales AssociateTulsa, OK$15–$19.25 / hourDeveloping Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Talent Acquisition Business Partner 1 DP ProfessionalsTalent Acquisition Business Partner 1Oklahoma City, OKThe successful candidates will have exposure to the college recruiting space and display the ability to consult with all levels of internal and external customers, including students and University partners, Hiring Managers, and various levels of leadership. You’ll build and manage strategic relationships with target universities, partner directly with hiring managers to build pipelines and hire high-quality technical talent and play a key role in shaping how we grow our workforce.
Commercial Banker- Ponca City (Downtown) Equity BankCommercial Banker- Ponca City (Downtown)Ponca City, OKEquity Bank offers a full range of financial solutions, including online and mobile banking, commercial loans, consumer banking, and mortgage loans, treasury management service, the best solutions for your business, and absolutely zero ATM fees, anywhere. With a team of best-in-class customer service experts, you''ll help to build and expand on client relationships, deliver the banking products and services that meet the unique and individual needs of clients, and create and uphold an atmosphere of superior experience and service.
Member Relationship Assistant Manager --Yukon Location Weokie Federal Credit UnionMember Relationship Assistant Manager --Yukon LocationYukon, OKMember Focus (internal and external): Builds Member confidence, is committed to increasing Member satisfaction, sets achievable Member expectations, assumes responsibility for solving Member problems, ensures commitments to Members are met, solicits opinions and ideas from Members, responds to Partners. Managing for Results: Sets challenging and productive expectations for team, keeps team accountable for actions, provides leadership and motivation, provides resources and support, uses checkpoints and data to track progress, sets up systems and processes to measure results.
Member Relationship Assistant Manager - Memorial Weokie Federal Credit UnionMember Relationship Assistant Manager - MemorialOklahoma City, OKMember Focus (internal and external): Builds Member confidence, is committed to increasing Member satisfaction, sets achievable Member expectations, assumes responsibility for solving Member problems, ensures commitments to Members are met, solicits opinions and ideas from Members, responds to Partners. Managing for Results: Sets challenging and productive expectations for team, keeps team accountable for actions, provides leadership and motivation, provides resources and support, uses checkpoints and data to track progress, sets up systems and processes to measure results.
Google Ecosystem Business Development Director Accenture PlcGoogle Ecosystem Business Development DirectorOklahoma City, OKYou are a trusted advisor to clients, Google leadership, and Accenture account teams, bringing deep expertise across Google technologies including BigQuery, Vertex AI, Gemini Enterprise, Gemini Code Assist, Customer Engagement Suite (CES), Looker, Apigee, Google Maps Platform, AlloyDB, Security Operations, and Mandiant. As the Google Ecosystem Business Development Director, you are responsible for driving strategic growth across Accenture's Google business by originating, shaping, and advancing opportunities centered on Google's AI, Data, Customer Experience, Security, and Industry platforms.
Member Relationship Manager I - El Reno Weokie Federal Credit UnionMember Relationship Manager I - El RenoEl Reno, OKManaging for Results: Sets challenging and productive expectations for team, keeps team accountable for actions, provides leadership and motivation, provides resources and support, uses checkpoints and data to track progress, sets up systems and processes to measure results. Reports are prepared as directed and used to monitor performance to expectations, recognize top performers, identify problem areas, manage service levels and staffing, address errors and quickly correct deficiencies.