Retail Customer Service Associate FedExRetail Customer Service AssociateSanta Rosa, California$19.70–$23.17 / hourFull timeThe Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.
NewManufacturing Associate JouléManufacturing AssociateNovato, CA$28–$32.20 / hourRequirements Bachelor’s degree in science or engineering, or an Associate’s degree in science with 2+ years of biotech manufacturing experience or relevant regulated industry experience. Ideal candidates should have a Bachelor’s degree in science or engineering or an associate degree in science/Biotech certificate with 2+ years of relevant experience.
Tax Director - (PCS) Private Client Services BPM LLPTax Director - (PCS) Private Client ServicesSanta Rosa, CA$180,000–$220,000 / yearWell-being resources: interactive wellness platform and incentives, an employee assistance program and mental health resources, and Colleague Resource Groups (CRGs) that provide safe spaces for colleagues to share, be heard, feel valued and deepen connections. Champion sustainable workplace practices by supporting remote-first operations, promoting paperless workflows through digital collaboration tools, participating in recycling initiatives to minimize paper use, and consistently demonstrate alignment with BPM's values.
Tax Manager - (PCS) Private Client Services / Relocation Assistance Available BPM LLPTax Manager - (PCS) Private Client Services / Relocation Assistance AvailableSanta Rosa, CA$125,000–$175,000 / yearWho is successful at BPM: · Caring people who put others first · Self-starters who embody the BPM entrepreneurial spirit · Authentic individuals with a diverse point of view · Lifelong learners with a drive to excel · Resilient people who rise to the occasion We Have: A unique people-centered culture that attracts the brightest and most forward-thinking accounting professionals. Well-being resources: interactive wellness platform and incentives, an employee assistance program and mental health resources, and Colleague Resource Groups (CRGs) that provide safe spaces for colleagues to share, be heard, feel valued and deepen connections.
Tax Manager - (Pcs) Private Client Services / Relocation Assistance Available BPMTax Manager - (Pcs) Private Client Services / Relocation Assistance AvailableSanta Rosa, CA$125,000–$175,000 / yearWell-being resources: interactive wellness platform and incentives, an employee assistance program and mental health resources, and Colleague Resource Groups (CRGs) that provide safe spaces for colleagues to share, be heard, feel valued and deepen connections. Champion sustainable workplace practices by supporting remote-first operations, promoting paperless workflows through digital collaboration tools, participating in recycling initiatives to minimize paper use, and consistently demonstrate alignment with BPM's values.
Tax Director - Private Client Services BPMTax Director - Private Client ServicesSanta Rosa, CA$180,000–$220,000 / yearWell-being resources: interactive wellness platform and incentives, an employee assistance program and mental health resources, and Colleague Resource Groups (CRGs) that provide safe spaces for colleagues to share, be heard, feel valued and deepen connections. Champion sustainable workplace practices by supporting remote-first operations, promoting paperless workflows through digital collaboration tools, participating in recycling initiatives to minimize paper use, and consistently demonstrate alignment with BPM's values.
Client Service Manager VCA IncClient Service ManagerRohnert Park, CA$68,000–$75,000 / yearYou'll be the steady hand behind a busy hospital, building real relationships with clients and the team, keeping daily operations sharp, and creating a team culture people actually want to be part of. Education: Continuing Education (CE) allowance for veterinarians and credentialed veterinary technicians, along with access to WOOF University, which includes RACE-approved courses.
Client Service Representative for Days and Nights VCA IncClient Service Representative for Days and NightsSanta Rosa, CAAnswering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control). The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
ITS Client Services Student Assistants (Solano Campus) 2021. All Rights Reserved. A California State University CampusITS Client Services Student Assistants (Solano Campus)Vallejo, CaliforniaEffective July 1, 2025, the California State University Maritime Academy integrated with California Polytechnic State University, San Luis Obispo, forming one academic institution operated as California Polytechnic State University, San Luis Obispo . This position supports a variety of technology services including account access, Office 365, Wi-Fi connectivity, classroom technology, device deployment, printing services, PolyCard distribution, and general technical troubleshooting.
Client Service Coordinator AccentCare IncClient Service CoordinatorPetaluma, CA$24–$25 / hourOverview Client Service Coordinator / Personal Care Services Coverage Territory: Walnut Creek, Petaluma, Sacramento, San Jose, Modesto, Fresno. Were proud to be named one of Americas Greatest Workplaces 2025 by Newsweek - a reflection of our shared commitment to excellence, integrity and compassion as we shape the future of aging in place.
Client Service Specialist Amwins Global Risks UK LtdClient Service SpecialistSanta Rosa, CA$25–$32 / hourEssential Duties & Responsibilities: Use the Agency Management System (Nexsure) to initiate and manage service actions for CA State Fund requests and retail agent inquiries involving new, renewal, in-force, and cancelled workers' compensation policies. Position Summary: The Client Service Specialist manages service requests from California State Fund associates and responds to inquiries and endorsement requests from assigned retail agents.
ITS Client Services Student Assistants (Solano Campus) California State University Maritime AcademyITS Client Services Student Assistants (Solano Campus)Vallejo, CAIntegration: Effective July 1, 2025, the California State University Maritime Academy integrated with California Polytechnic State University, San Luis Obispo, forming one academic institution operated as California Polytechnic State University, San Luis Obispo. About the Cal Poly Maritime Academy: Cal Poly Maritime Academy, located in Vallejo, California, is the only degree-granting maritime academy on the West Coast and a nationally recognized public maritime university on the Solano Campus of California Polytechnic State University.
Client Strategy Associate EndsightClient Strategy AssociateNapa, CARemote$65,000–$80,000 / yearWorking at Endsight feels a bit like being part of a great university—you’ll learn fast, build strong relationships, and grow alongside people who care deeply about doing great work. As a Client Strategy Associate (CSA) , you’ll support our Pods’ Client Strategy teams by helping ensure client strategy processes are executed consistently and effectively.
ITS Client Services Student Assistants (Solano Campus) Cal PolyITS Client Services Student Assistants (Solano Campus)Vallejo, CaliforniaEffective July 1, 2025, the California State University Maritime Academy integrated with California Polytechnic State University, San Luis Obispo, forming one academic institution operated as California Polytechnic State University, San Luis Obispo . This position supports a variety of technology services including account access, Office 365, Wi-Fi connectivity, classroom technology, device deployment, printing services, PolyCard distribution, and general technical troubleshooting.
ITS Client Services Student Assistants (Solano Campus) California State UniversityITS Client Services Student Assistants (Solano Campus)Vallejo, CAIntegration: Effective July 1, 2025, the California State University Maritime Academy integrated with California Polytechnic State University, San Luis Obispo, forming one academic institution operated as California Polytechnic State University, San Luis Obispo. About the Cal Poly Maritime Academy: Cal Poly Maritime Academy, located in Vallejo, California, is the only degree-granting maritime academy on the West Coast and a nationally recognized public maritime university on the Solano Campus of California Polytechnic State University.
Client Service Manager Vicar Operating dba VCAClient Service ManagerRohnert Park, CaliforniaSchedule: Full-time; weekend availability required Compensation: $68,000–$75,000 base, negotiable based on experience, education, and credentials Benefits: VCA offers a comprehensive benefits package to support the health, well-being, and professional development of its associates. You'll be the steady hand behind a busy hospital, building real relationships with clients and the team, keeping daily operations sharp, and creating a team culture people actually want to be part of.
Client Service Representative for Days and Nights Vicar Operating dba VCAClient Service Representative for Days and NightsSanta Rosa, CaliforniaAnswering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control). The CSR is the pivot around which the hospital operates and is responsible for: • Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
ITS Client Services Student Assistants (Solano Campus) California Polytechnic State UniversityITS Client Services Student Assistants (Solano Campus)Vallejo, CAIntegration: Effective July 1, 2025, the California State University Maritime Academy integrated with California Polytechnic State University, San Luis Obispo, forming one academic institution operated as California Polytechnic State University, San Luis Obispo. About the Cal Poly Maritime Academy: Cal Poly Maritime Academy, located in Vallejo, California, is the only degree-granting maritime academy on the West Coast and a nationally recognized public maritime university on the Solano Campus of California Polytechnic State University.
NewClient Service Coordinator - FT Santa Rosa Banfield Pet HospitalClient Service Coordinator - FT Santa RosaSanta Rosa, CA$19.24–$24.59 / hourThe Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families. A career at Banfield means you'll find yourself working in the pet healthcare field alongside industry experts with a chance to make a difference in the lives of pets and the clients we serve through client education and effective communication.
Client Service Coordinator Banfield Pet HospitalClient Service CoordinatorSanta Rosa, CA$19.24–$24.59 / hourThe Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families. Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.
Associate Scientist I/Ii/Iii, Analytical Services Pacific BioLabsAssociate Scientist I/Ii/Iii, Analytical ServicesHercules, CA$63,000–$90,000 / yearDemonstrated practical ability to develop methods for isolation, characterization, and quantification of both drug substances and drug products of small molecules or/and large molecules using conventional techniques and analytical instruments including HPLC, LC/MS, ICP-MS, GC, GC/MS, ELISA, and/or MSD. The Associate Scientist I/II/III will develop and validate HPLC, LC/MS, GC, GC/MS, ICP-MS, ELISA, and/or MSD methods, provide hands-on technical assistance to maintain analytical equipment in good working order, and analyze samples supporting various projects.
Client & Family Support Specialist Pacific Health GroupClient & Family Support SpecialistSanta Rosa, CA$25–$27 / hourAs a Client and Family Support Specialist, you will act as an expert navigator and compassionate advocate, using your personal knowledge and lived experience to help families build community resources, access services, and model resilience. Our Client and Family Support (CFS) Program focuses on empowering families and caregivers of Full Service Partnership (FSP) clients to support loved ones with behavioral health challenges.
Client Support Assistant Johnson Investment CounselClient Support AssistantKenwood, IllinoisPOSITION DESCRIPTION Job Title: Client Support Assistant Date: April 2026 Department Portfolio Management Reports To: Portfolio Manager (PM) FLSA Classification: Non-exempt Summary / objective of position: The Client Support Assistant (CSA) plays a critical role in delivering high-quality, digitally enabled client experience. Open, maintain, and close client accounts using primarily digital workflows (e.g., electronic forms, e-signature platforms such as DocuSign), with limited paper processing as required.
Retail Sales Associate, Bel Aire - Flex Bluemercury, IncRetail Sales Associate, Bel Aire - FlexNapa, CAThe leading luxury beauty destination and Macy's, Inc. nameplate offers a highly curated and premium product assortment across a range of categories, Bluemercury helps people discover their unique self by shining a light on what makes them wonderfully distinctive. As a key member of our team, you will play a vital role in enhancing our customers'' beauty experiences through exceptional service, in-depth product knowledge, and expert beauty advice.
Mental Health Associate (MHA) The Stepping Stones Group LLCMental Health Associate (MHA)Santa Rosa, CACenter-Based ABA Therapy. Summer Intensive Program.
Retail Commission Sales Associate - Fine Jewelry, Coddingtown - Part Time Macy's IncRetail Commission Sales Associate - Fine Jewelry, Coddingtown - Part TimeSanta Rosa, CAWhether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. With a passion for fine craftsmanship and a deep understanding of precious metals, gemstones, and luxury brands, you continually demonstrate superior product knowledge to educate and assist customers in selecting items that suit their tastes, preferences, and budgets.
Retail Cosmetics Sales Associate - MAC, Coddingtown - Part Time Macy's IncRetail Cosmetics Sales Associate - MAC, Coddingtown - Part TimeSanta Rosa, CAWhether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Drive sales and client loyalty by maintaining an organized and shoppable space, leveraging clienteling tools to promote offers and product launches, participating in sales events, and staying up to date through ongoing training and vendor education.
Retail Cosmetics Sales Associate, Santa Rosa Plaza - Flex Macy's IncRetail Cosmetics Sales Associate, Santa Rosa Plaza - FlexSanta Rosa, CAWhether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Drive sales and client loyalty by maintaining an organized and shoppable space, leveraging clienteling tools to promote offers and product launches, participating in sales events, and staying up to date through ongoing training and vendor education.
Sales Associate City Wide Facility SolutionsSales AssociateNovato, CAYou have exceptional listening and questioning skills, love to find new business, sell value instead of price, and develop long-lasting customer relationships. City Wide is seeking outgoing dynamic individuals interested in developing a sales career to join our B2B sales team.
Sales Associate Five Below, Inc.Sales AssociatePetaluma, CAAt Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Key qualities include excellent people and sales skills, attention to detail in keeping merchandise organized, ensuring the floor is always well-stocked, and providing seamless checkout experiences at the register.
Assurance Associate I (Start Date: January 2027) BPM LLPAssurance Associate I (Start Date: January 2027)Santa Rosa, CA$72,500–$80,000 / yearAssist in evaluating and testing the effectiveness of internal control systems implemented by clients, working hand in hand with team members to deliver a quality product within the client's timeframe. Work-life Balance: Enjoy 14 firm holidays (including 2 floating holidays), unlimited "Flex PTO" program, paid family leave, generous Holiday Break, summer hours, and the option for remote work.
Assurance Associate I (Start Date: January 2027) BPMAssurance Associate I (Start Date: January 2027)Santa Rosa, CA$72,500–$80,000 / yearAssist in evaluating and testing the effectiveness of internal control systems implemented by clients, working hand in hand with team members to deliver a quality product within the client's timeframe. Work-life Balance: Enjoy 14 firm holidays (including 2 floating holidays), unlimited "Flex PTO" program, paid family leave, generous Holiday Break, summer hours, and the option for remote work.
Sales Associate Massage EnvySales AssociateSanta Rosa, CA$17,742–$375,641As a Sales Associate, you will play a crucial role in helping our guests understand the benefits of our services and connect them with products that enhance their experience. The brand is built upon the belief that regular massage, stretch, and facials are integral components of whole-body wellness and keep your body working.
Tax Senior Associate - Corporate Tax - NorCal Baker Tilly Virchow KrauseLLPTax Senior Associate - Corporate Tax - NorCalSanta Rosa, CA$98,000–$128,690 / yearWhat you will do: Be a trusted member of the engagement team providing various tax compliance and consulting services, primarily to middle market corporate clients: Provide tax compliance and advisory services to c-corporations, s-corporations, and partnerships ranging from middle market to multinational companies; this includes using your ASC 740 expertise. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion.
Senior Audit Associate - North Bay Baker Tilly Virchow KrauseLLPSenior Audit Associate - North BaySanta Rosa, CA$85,500–$108,420 / yearBaker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston.
Merchandise Associate - NHRA Sonoma Nationals - Sonoma CA Legends Hospitality, LLCMerchandise Associate - NHRA Sonoma Nationals - Sonoma CASonoma, CAFounded in 2008, Legends' operating divisions worldwide include - Global Partnerships, Global Sales, Hospitality, Global Partnerships, Global Merchandise, Global Technology Solutions, Attractions, Growth Enterprises - offering clients and partners a 360-degree data and analytics fueled service solution platform to elevate their brand and execute their vision. If you would like to see the merchandise you would be selling at the event, please use the following link to visit our online Nitro Mall site: http://www.nitromall.com/featured.php .
Merchandise Associate - Nhra Sonoma Nationals - Sonoma CA LegendsMerchandise Associate - Nhra Sonoma Nationals - Sonoma CASonoma, CAFounded in 2008, Legends' operating divisions worldwide include - Global Partnerships, Global Sales, Hospitality, Global Partnerships, Global Merchandise, Global Technology Solutions, Attractions, Growth Enterprises - offering clients and partners a 360-degree data and analytics fueled service solution platform to elevate their brand and execute their vision. If you would like to see the merchandise you would be selling at the event, please use the following link to visit our online Nitro Mall site: http://www.nitromall.com/featured.php .
Trust Associate Johnson Investment CounselTrust AssociateKenwood, IllinoisAssist Trust Officers in identifying, analyzing and resolving issues arising in the course of account administration and recommend solutions to Trust Officers, as appropriate. Assist Trust Officers with compiling and organizing tax information to provide to CPAs and ensure the timely filing of tax returns and tax payments.
Tax Associate H&R Block IncTax AssociatePetaluma, CA$16.65–$20.55 / hourWith training and support from day one, you'll work directly with clients to gather information, prepare tax returns, and answer questions while building valuable skills and strong client relationships. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan.
Seasonal Stockroom Operations Associate Kohl's CorpSeasonal Stockroom Operations AssociateSanta Rosa, CA$18.25–$26.35 / hourSupporting point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience. All associate roles at Kohl's are responsible for: Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture.
Sales Associate III Tapestry, Inc.Sales Associate IIIPetaluma, CA$15–$24.25 / hourDeveloping Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Sales Associate I Tapestry, Inc.Sales Associate IPetaluma, CA$15–$24.25 / hourDeveloping Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Sales Associate II Tapestry, Inc.Sales Associate IIPetaluma, CA$15–$24.25 / hourDeveloping Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Associate Veterinarian VCA IncAssociate VeterinarianSanta Rosa, CA$150,000–$180,000 / yearWith a network of 1,000 animal hospitals, we impact pets, people and our communities by delivering world-class medicine with hometown care to over 4.5 million pets annually. With access to endless resources, we continuously learn and share knowledge to build fulfilling careers, push our profession forward and make a lasting impact on our shared future.
Gallery Housekeeping Support Associate RHGallery Housekeeping Support AssociateYountville, CAWe are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services and spaces that elevates and establishes the RH brand as a global thought leader, taste and place maker. The RH brand attracts the best designers, artisans, manufacturers and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world.
Senior Associate Broker Amwins Global Risks UK LtdSenior Associate BrokerSanta Rosa, CA$70,304–$75,000 / yearPhysical Demands: Must be able to remain in a stationary position for long periods of time, occasionally lift or move items up to 10 pounds, constantly operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. Position Summary: Access State Fund Senior Associate Broker will work with the retail agent to analyze new business submissions, evaluate coverage needs/terms, and submit to the carrier.
Associate Veterinarian MBC Talent ConnectionsAssociate VeterinarianVallejo, CaliforniaSeeking a full-time Associate Veterinarian committed to high-quality patient care, strong client relationships, and collaborative teamwork. This role involves providing comprehensive medical and surgical services, fostering a positive clinical environment, and pursuing professional growth.
Associate Banker Bank of MontrealAssociate BankerSonoma, CA$43,100–$58,300 / yearProbes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice. Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Sales Associate II TapestrySales Associate IIPetaluma, CaliforniaDeveloping Direct Reports and Others : Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. Building Effective Teams : Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Sales Associate III TapestrySales Associate IIIPetaluma, CaliforniaDeveloping Direct Reports and Others : Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. Building Effective Teams : Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.