p>DUTIES and RESPONSIBILITIES: CLIENT SUPPORT ā¢ Cultivate and enhance new and existing client relationships through active communication with clients, processing client requests, resolving inquiries, providing guidance and making sure key information and documentation remains current ā¢ Identify and assist with Firm services and solutions that support clients' needs including banking products and services and secure, digital offerings like Morgan Stanley Online and Morgan Stanley Mobile ā¢ Confirm authorization and authenticate client when processing requests ā¢ Onboard and maintain client accounts, including collecting client information and require documentation, processing money movement transactions as an example ā¢ Review and take appropriate action on client account alerts.
Knowledge/Skills ā¢ Strong computer skills and knowledge of Microsoft Office products ā¢ Exceptional writing, interpersonal and client service skills ā¢ Detail orientated with superior organizational skills and ability to prioritize tasks ā¢ Team player with the ability to collaborate with others ā¢ Ability to work in a fast-paced, evolving environment ā¢ Goal oriented, self-motivated and results driven.