1,594 Results for

Client Manager Jobs in Frederick, MD

Jobs

Hanover, PA

Remote

$115,000–$160,000 / year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Proven experience with 1031 Exchanges, tax planning, federal and state tax, income tax preparation, gift tax, S Corp, tax returns, and corporate tax returns.

5 days ago

York, PA

$100,000–$135,000 / year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Our top 100 firm is seeking Job Details: We are a Top 100 CPA firm in the Finance industry seeking an experienced and enthusiastic Tax Manager (or Tax Senior with their CPA ready to take the next step) to join our dynamic team.

5 days ago

York, PA

$120,000–$180,000 / year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We tap into a wide range of services — tax, accounting, data analytics, operations, human capital management, technology, wealth management and more — to deliver solutions that take you and your organization to the next level, however you define it.

2 days ago

Columbia, MD

$90,000–$125,000 / year

Manage project setup logistics—submittals, RFIs, change orders, materials, labor, budgets, punch lists.

5 days ago

Hanover, PA

$130,000–$150,000 / year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. With a strong presence in the Mid-Atlantic region, they specialize in structural steel design, engineering, detailing, fabrication, erection, and retrofitting of existing structural members.

5 days ago

York, PA

$110,000–$140,000 / year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Responsibilities: Design mechanical systems for large central cooling and heating plants, including boilers, chillers, cooling towers, pumps, large bore piping, and control systems.

5 days ago

Columbia, MD

$180,000–$220,000 / year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.

5 days ago

Rockville, MD

$180,000–$225,000 / year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We are a regional full service accounting and consulting firm with offices located Rockville, MD serving businesses in real estate, construction, financial services, high net worth individuals, etc.

1 day ago

Ashburn, VA

$105,000–$140,000 / year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Our client is a well-established commercial general contractor delivering high-quality construction services across a diverse portfolio of projects, including mission critical, multifamily, institutional, and large-scale commercial developments.

5 days ago

Gettysburg, PA

$120,000–$200,000 / year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.

5 days ago

Great Falls, VA

$130,000–$190,000 / year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.

2 days ago

Sterling, VA

Remote

$135,000–$165,000 / year

The successful candidate must be self-motivated and well versed in Data Center projects touching on large building MEP systems design, commissioning, retro-commissioning, energy modeling/analysis and construction for complex buildings. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.

5 days ago

Bethesda, MD

$130,000–$150,000 / year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Project Manager Opportunity with Leading National Commercial General Contractor in the DC/Maryland Area, ESOP, Profit Sharing and Extensive Opportunities for Growth!

5 days ago

Gaithersburg, MD

$110,000–$150,000 / year

5 days ago

Rockville, MD

$110,000–$175,000 / year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We are a trusted MD-based tax and wealth management firm with a team of dedicated professionals committed to helping individuals, families, and businesses achieve financial clarity and success.

2 days ago

Silver Spring, MD

Full time

With a rich history, Swisher serves adult consumers through a diverse range of businesses, including Swisher Sweets Cigar Company, Helme Tobacco Co., Hempire, Rogue Holdings, and Drew Estate: The Rebirth of Cigars. This role uses facts, analytics, and market intelligence to influence customer decisions, drive distribution, and deliver measurable top and bottom-line growth and grow market share.

30+ days ago

Ashburn, VA

p>Download the Sparks Group mobile app from Apple App Store or Google Play.. Our client is seeking a dedicated Account Management professional to partner with high-profile candidates, top-targeted races, and premier conservative organizations to drive mission-critical success.

10 days ago

Bethesda, MD

$125–$150

p> Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

the individual’s skill sets, experience and training;
licensure and certification requirements;
office location and other geographic considerations;
other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.

3 days ago

Rockville, MD

$65,000–$120,000 / year

p>System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America.

Collaborate closely with recruiting and delivery teams to ensure strong execution and client satisfaction.

7 days ago

Walkersville, MD

$39.22–$65.35 / hour

Manage the complete life cycle and value chain of the assigned product portfolio within (market, competition, customer, and application intelligence) in close cooperation with the marketing manager and strategy teams to deliver on customer commitments as well as on sales and profit targets. Drive the forecasting process to provide a vital link between sales forecasts and production quantities to address demand exceptions, forecast new products, inventory management, and assist with prioritization in the event of supply challenges.

2 days ago

North Bethesda, MD

$66,582–$106,358 / year

Aldridge Pite is a full-service provider of legal services to depository and non-depository financial institutions including banks, credit unions, mortgage servicing concerns, institutional investors, private firms, and other commercial clients. Aldridge Pite, LLP is a multi-state law firm that focuses heavily on the utilization of technology to create work flow synergies with its clients and business partners.

7 days ago

Bethesda, MD

$135,000–$175,000 / year
Full time

CPA seeking a State and Local Tax Manager for its staff. The SALT Manager will assist clients with compliance and advisory services,

8 days ago

Bethesda, MD

$110,000–$160,000 / year
Full time

The Tax Manager will be responsible for the efficient, accurate, complete and timely preparation and review of tax returns for our diverse client base. Regional CPA firm seeking to add a Tax Manager to its staff.

8 days ago

Gaithersburg, MD

$100,000–$125,000 / year
Full time

This established mid-sized general contractor specializes in high-end interior projects and has built a strong reputation through repeat clients and consistent execution. Oversee budgets, schedules, change orders, and OAC meetings while delivering high-quality projects on tight timelines.

5 days ago

Hood College, MD

$100,000–$110,000 / year

This role leads skilled trades staff, manages preventive maintenance programs, coordinates work with vendors and contractors, and partners closely with campus stakeholders to deliver high?quality service in a student?centered environment. Job Description The Maintenance Manager is responsible for overseeing all day?to?day maintenance operations for a higher education campus, ensuring safe, reliable, and well?maintained facilities that support academic, residential, and administrative functions.

Today

Hagerstown, MD

$3,105–$3,105

Pending State License accepted: No RTO Restrictions: 1 Request Guaranteed Hours: 40 Special Requirements: Strong IR Experience w/CCL experience Modified 12:00:00 AM Account Manager: Chrissy Rodriguez Account Manager Email: COVID-19 Vaccine: Required - No Exemptions Flu Vaccine: Required - No Exemptions Job Requirements & Qualifications Previous Charge Experience : - Years of Experience : 2 Patient Ratio Experience : Charting System Experience : Required Charting System Name : Community Hospital Experience : Preferred LTAC Experience : - Trauma Level I Experience : - Trauma Level II Experience : - Travel Experience Required : Yes Certifications : ACLS, ARRT R, BLSSkills : Accurate monitoring*, Angioplasty, Angioplasty, Baseline Measurements*, Cardiac Ablation*, Cardiac Mapping*, Cardiac Stent Placement, Cardioversion, Carotid Stenting, Conduction Studies*, Dialysis Graft Creation/Revision, Dialysis Graft interventions (fistulograms/declots), Electrophysiology Evaluation*, Endovascular Interventions, Hemodynamic monitoring, Inferior Vena Cava (IVC) filter placement, Insertion/Programming of AICDs, Left heart catheterization, Pacemaker Insertion, Percutaneous Coronary Interventions (PCI), Percutaneous Transluminal Coronary Angioplasty (PTCA), Perform EKG lead placement*, Renal Artery Stent Placement, Right heart catheterization, Room circulator*, Stent placement, Temporary Pacemaker, Thrombolysis/Thrombectomy, TIPS (Transjugular Intrahepatic Portosystemic Shunt), Upper and Lower Extremity Angiography, Ureteral Stent Placement, Start Iv's / Rotablader / ablations*, peripherals / venous access Unit Details Staffing & Scheduling Scheduling Type : Other Patient Ratios Days : 2-3 teams of four Patient Ratios Nights : team of 4 on call Patient Ratios Weekends : team of 4 on call Float Required : - Call Required : 7-10 call shifts per month Weekend Coverage : - Number of Weekend Shifts Per Contract : - Pre-Approved Time Off : none Orientation Hours : - Facility & Patient Care Details Patient Age Groups : Adults, Geriatrics Daily Census : Procedural area Number of Visits Per Day : 8 Number of Rooms : 4 Number of Beds : - Additional Unit Information Interdisciplinary Support : Physical Therapy, Respiratory Services, Interpretation Services, Phlebotomy, Radiology, Social Services, Rapid Response Teams, Pharmacy, Transportation, Unit Secretary Patient Diagnoses : Cath Lab Procedural area treating vascular, cardiac, and pain management patients Special Procedures/Unit Details : Cardiac Cath - with and without intervention STEMI Vascular procedures - port placement, thrombectomy, peripheral vascular Cardiac Rhythm - Temp/Perm device implantation, cardioversion/TEE, EP studies Pain mgmt - RF ablation of nerve routes, injection of steroid into joints and spine We have 4 procedure rooms for Caths, Devices (ICDs, Pacemakers, Linqs), Pain procedures, EP studies with ablations, and peripheral vascular angiography. Exceptions can be made with approval for Respiratory and Radiology positions at a lower BR Extensions: after 1 year, travelers must separate for a minimum of 90 days before being eligible to return as a traveler Former Perm Employees: must be gone for a minimum of 1 year before being eligible to return as a traveler Modules: Modules are non-billable, average 4-8 hours and factored in NBO Modules are completed during orientation and annually, and vary by specialty Modules are recorded through Relias/Net Learning portal Submittal Details: #Tier1 Travel ComplianceRTO: must be presented at the time of submission, must be approved prior to assignment and noted in confirmation.

10 days ago

Bethesda, MD

Full time

This role is non-exempt and has an anticipated pay range from $26.44 for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations. This position requires the ability to read and write English fluently, the ability to accurately perform intermediate mathematical functions and the ability to understand and perform all on-site resident management software functions.

30+ days ago

Silver Spring, MD

$56,000–$68,000 / year
Full time

This role is exempt and has an anticipated annualized base salary range of $56,000-$68,000 for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations.

The Community Manager’s primary responsibility and role is to serve as the point of contact for the managing property and stakeholders, provide leadership and direct supervision of the staff, superb customer service, and manage all aspects of the apartment community operations under their portfolio.

16 days ago

Rockville, MD

$80,000–$85,000 / year
Full time

This role is exempt and has an anticipated annualized base salary range of $80,000-$85,000 for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations. The Community Manager’s primary responsibility and role is to serve as the point of contact for the managing property and stakeholders, provide leadership and direct supervision of the staff, superb customer service, and manage all aspects of the apartment community operations under their portfolio.

30+ days ago

Gaithersburg, MD

$55,000–$75,000 / year
Full time

This role is exempt and has an anticipated annual pay range of $55k-75k for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations. Strong operational, compliance and regulatory understanding, including deep HUD Project Based Section 8 programs and Low-Income Housing Tax Credit (LIHTC) familiarity and knowledge.

30+ days ago

Gaithersburg, MD

$100,000–$120,000 / year
Full time

While performing the duties of this job which coincide with visits to property sites, the employee may occasionally be exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; extreme cold; extreme heat; risk of electrical shock; and vibration. This role is exempt and has an anticipated annual pay range of $100k-$120k for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations.

30+ days ago

Gaithersburg, MD

$70,000–$80,000 / year
Full time

This role is exempt and has an anticipated annual pay range of $70k-80k for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations. This includes monitoring tenant eligibility, verifying income documentation, managing HAP vouchering and reconciliation, processing TRACS transmissions, and conducting audits to maintain compliance with LIHTC, HUD, Section 8, and County Affordable Housing Programs.

2 days ago

Bethesda, MD

Full time

Maintain a commitment to ongoing personal development and career growth though career path activities provided through the corporate office and external sources as needed.

This role is non-exempt and has an anticipated pay range from $26.44 for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations. This position requires the ability to read and write English fluently, the ability to accurately perform intermediate mathematical functions and the ability to understand and perform all on-site resident management software functions.

2 days ago

Bethesda, MD

Full time

24 days ago

Gaithersburg, MD

$75,000–$90,000 / year
Full time

li style="margin-left:8px;margin-bottom:11px">Familiarity with industry-relevant marketing and technology platforms is required, including Yardi PMS, EliseAI CRM, Google Ads and Ad Words, AI-supported marketing tools, Microsoft Office Suite, Adobe Creative Suite, Canva, Flipbook platforms, SurveyMonkey, reputation management monitoring software, website design software tools, Mailchimp, Loomly, and social media optimization tools.

Portfolio Marketing Strategy & Execution
- Develop and execute Pratum’s portfolio-wide marketing strategy to support occupancy targets, leasing velocity, and revenue optimization.

24 days ago

Rockville, Maryland

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To learn more about a career at MMA, check us out our website or flip through recruiting brochure.

Instagram.

30+ days ago

Bethesda, Maryland

Client Manager, Commercial Risk assists in the coordination of carrier relationships on behalf of CRMG by leading the service team on large accounts as assigned, including coordinating key services and developing the initial placement/renewal strategy.

PRIMARY RESPONSIBILITIES:
Performs all Client Manager, Commercial Risk responsibilities as well as:
Assists in establishing and maintaining appropriate commercial carrier relationships.
The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk Management, Employee Benefits and Benefit Administration, Asset and Income Protection, and Risk Mitigation strategies to clients wherever their passions and businesses take them throughout the U.S. and abroad.

9 days ago

Leesburg, Virginia

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Click here for some insight into our culture! The Client Manager, Employee Benefits prepares all client presentations, including claim reports and renewal details, as well as preparing client data for marketing efforts to seek alternative coverages and plans.

9 days ago

Bethesda, Maryland

div>The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk Management, Employee Benefits and Benefit Administration, Asset and Income Protection, and Risk Mitigation strategies to clients wherever their passions and businesses take them throughout the U.S. and abroad. The Sr Client Manager, Employee Benefits serves as a technical resource to clients, advisors, insurance company partners and prospects while providing prompt, efficient and high-quality service.

Principal Responsibilities:

Manages all policy activity and stewardship aspects in book of business.

9 days ago

Leesburg, VA

The Client Manager, Employee Benefits prepares all client presentations, including claim reports and renewal details, as well as preparing client data for marketing efforts to seek alternative coverages and plans. Any unsolicited resumes sent to The Baldwin Group, including unsolicited resumes sent via any source from an Agency, will not be considered and are not subject to any fees for any placement resulting from the receipt of an unsolicited resume.

15 days ago

Rockville, MD

$64,700–$120,400 / year

With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh (NYSE: MRSH). We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law.

30+ days ago

Leesburg, VA

em> Demonstrates the organization's core values, exuding behavior that is aligned with the firm's culture TECHNICAL, COMPUTER, AND SYSTEM-SPECIFIC SKILLS REQUIRED: Intermediate to advanced knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Ability to learn any other appropriate program or software system used by the firm as necessary SPECIAL WORKING CONDITIONS: Fast paced multi-tasking environment Some travel may be required This role follows a hybrid work model, with an expectation of being in the office three (3) days per week, and the remaining days worked remotely. EDUCATION AND EXPERIENCE REQUIREMENTS: Education: None required; Bachelor's degree and working towards a professional insurance designation preferred Experience (years and type of experience): 10 years' experience and demonstrated proficiency in Commercial Account Management required; 10+ years' experience and demonstrated proficiency in Commercial Account Management preferred License(s): Current Property and Casualty license KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Possesses strong technical knowledge of general insurance market conditions and specific insurance carrier underwriting appetites.

30+ days ago

Bethesda, MD

$80,640–$107,660 / year

Middle Market Client Manager serves as the primary strategic advisor for assigned middle market clients, delivering expert guidance on benefit plans, contracts, and service issues. The successful candidate's starting base pay will be based on several factors including work location, job-related skills, experience, qualifications, and market conditions.

30+ days ago

The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk Management, Employee Benefits and Benefit Administration, Asset and Income Protection, and Risk Mitigation strategies to clients wherever their passions and businesses take them throughout the U.S. and abroad. Education, Experience, Skills and Abilities Requirements: Obtain and maintain state insurance license or other state insurance license(s), as required by the State Department of Insurance to provide risk management consulting or risk transfer solutions as necessary in states where the firm functions (or be willing and able to obtain all required licenses within the first 90 days of employment).

22 days ago

Rockville, Maryland

If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.

Overview:

As the Client Manager you will ensure delivery of exceptional service to Gallagher’s clients by actively managing client accounts. How you'll make an impact:

You will manage increasingly complex accounts with a strong focus on self-funded business while collaborating with senior teammates.

16 days ago

$75,000–$139,000 / year

p>The Global Client Manager (GCM) is responsible for generating new revenue from the sale of high bandwidth IP transit services together with associated value-added services, to ISPs and Internet-centric companies, both domestically and internationally. As a top wholesale IP provider globally, our network has received many international recognitions, including Best Global Wholesale Carrier, Best North American Wholesale Carrier and Wholesale Operator of the Year, among others.

14 days ago

Gaithersburg, MD

$124,548–$186,588 / year

As employee-owners, our professionals are empowered to drive not only their personal growth, but the companys long-term achievements - and they share in the financial rewards of the success through stock ownership. Please note: As this position supports the global nuclear program at Black & Veatch, any potential offer will be conditional on the individual being able to satisfy all requirements, including citizenship requirements, outlined in the Code of Federal Regulations 10 CFR 810.

30+ days ago

Rockville, MD

$60,000–$72,000 / year

Covering over 50,000 meetings annually, ISS Governance leverages its extensive global footprint, deep experience, high quality data and analysis, unified client support, and technology infrastructure to continuously evolve and extend its innovative suite of solutions to meet clients' evolving portfolio, fiduciary, and stewardship requirements. This includes serving as the clients' primary contact within ISS STOXX, offering support and expertise on corporate governance and proxy voting solutions, addressing clients' operational needs, and participating in the client renewal process.

30+ days ago

Derwood, MD

Duties and Responsibilities: Program and Service Delivery Management + Direct all aspects of contract performance across the Service Desk, Desktop Support, and IT Asset Management teams, ensuring staffing levels, workflows, and technology platforms consistently meet contractual requirements. Description ***AWARD PENDING*** Titan Technologies is seeking a Project Manager to lead the day-to-day performance across a multi-year statewide managed IT services engagement under which Titan will implement, operate, and maintain specific lines of Client Services and work orders.

1 day ago

Rockville, MD

Description ***AWARD PENDING*** Titan Technologies is seeking a Contact Center Manager (CCM) to lead the day-to-day management, performance, and continuous improvement of Service Desk and Contact Center operations across a multi-year statewide managed IT services engagement under which Titan will implement, operate, and maintain a 24x7x365 ITIL-based Service Desk environment. The ideal candidate possesses experience leading large-scale Service Desk or Contact Center operations, managing cloud-based Contact Center as a Service (CCaaS) platforms, driving continuous service improvement initiatives, and building high-performing customer support teams.

1 day ago

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