Product Manager, Card Shopping Experimentation JPMorgan Chase & CoProduct Manager, Card Shopping ExperimentationWilmington, DEAs a Product Manager in Card Shopping Experimentation, you will lead Public Marketplace page redesign initiatives and strengthen the Experimentation & Testing program to improve customer and business outcomes. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Product Manager, Core Card Customer Experience JPMorgan Chase & CoProduct Manager, Core Card Customer ExperienceWilmington, DEAs a Service Communications Product Manager in Core Card Customer Experience Product, you will lead strategy and delivery for a cross-card communications roadmap that helps customers understand and resolve servicing issues digitally. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Client Success Analyst (Contractor) Stride, Inc.Client Success Analyst (Contractor)Dover, DelawareThis includes but is not limited to; planning, implementation, provides administrative support to all operations tasks within the school by supporting project plans managed by other team members, data entry into school systems and assisting with all functions of the operation team. In support of this, we are committed to creating and maintaining a culture of inclusion and diversity where our employees are passionate about serving students and families, treat one another and customers with respect, challenge each other to innovate and always strive to do better.
Sr. Project Manager, Research Solutions Prodege, LLCSr. Project Manager, Research SolutionsDE$80,000–$100,000 / yearProdege: A cutting-edge marketing and consumer insights platform, Prodege has charted a course of innovation in the evolving technology landscape by helping leading brands, marketers, and agencies uncover the answers to their business questions, acquire new customers, increase revenue, and drive brand loyalty & product adoption. Manage all aspects of project/study execution, helping guide the client, team members, and any external partners through all critical project lifecycle including: Leading kick-off meetings with clients, partners, and internal stakeholders.
NewFinance Project Team - Project Manager - Vice President JPMorgan Chase & CoFinance Project Team - Project Manager - Vice PresidentNewark, DEOur history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. Implement and maintain appropriate project management tools and processes, according to our team's minimum controls and process library, such as Statements of Work, Roles and Responsibilities, Governance Framework and Communications Plan.
Data Product Manager - Associate JPMorgan Chase & CoData Product Manager - AssociateWilmington, DEAs an Associate Data Product Manager in the Talent Data Product team, you will contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. You will partner across Business Intelligence, AI/ML, Product, Information Architecture, and Data Engineering to deliver curated, high‑quality, well‑governed datasets that enable a cohesive, frictionless, and personalized candidate and employee experience.
Analytics Solutions Manager JPMorgan Chase & CoAnalytics Solutions ManagerWilmington, DEDesign and implement comprehensive and efficient data product / data mart / Analytical solution that consolidate key data categories from various source systems, tailored to the needs of the Marketing Finance & Business Management functions. This includes ownership for tech assets needed for product development (full view expectation to help drive end-to-end ownership and the assumption of the tech debt that builds up over time based on decision making).
WLS - Data & Reporting Business Manager - Vice President JPMorgan Chase & CoWLS - Data & Reporting Business Manager - Vice PresidentNewark, DEJPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
HR Compliance Manager DLA PiperHR Compliance ManagerWilmington, DE$112,879–$165,525 / yearWhile the specific job requirements of a DLA Piper position may vary depending upon scope of the job and area of specialty, there are certain universal requirements that are expected of all DLA Piper employees, which include but are not limited to: Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties. This position can sit in our Chicago, Atlanta, Austin, Baltimore, Boston, Dallas, Houston, Los Angeles, Miami, Minneapolis, Philadelphia, Phoenix, Raleigh, Reston, San Diego, Seattle, Short Hills, Washington DC, or Wilmington office and offers a hybrid work schedule.
NewTechnical Project Manager II - Data JPMorgan Chase & CoTechnical Project Manager II - DataNewark, DEApplied experience in data governance, data management, or data controls within financial services; Applies enterprise-authorized AI capabilities within the work environment to accelerate architecture analysis and design (e.g., option evaluation, trade-offs, and documentation), validating outputs and handling data according to sensitivity and security requirements; Working knowledge of data risk management, data lineage, and data quality controls. As a Technical Project Manager II - Data in Commercial & Investment Bank, you will play a pivotal role in leading complex technology projects and programs that drive business goals and enhance the firm''s technological capabilities.
Sales, Key Account Manager - Hospital Patient Monitoring (Delaware) PhilipsSales, Key Account Manager - Hospital Patient Monitoring (Delaware)Wilmington, DE$186,800–$224,600 / yearCandidates will be working with C-Suite clients and leverage HPM's innovation to tackle healthcare's biggest challenges - from staffing pressures to quality outcomes, to new care models. Collaborate with cross-functional teams including Sales Specialists, marketing, product development, and customer support to ensure alignment and successful implementation of solutions.
Senior Associate Product Manager - Card Shopping Experiences JPMorgan Chase & CoSenior Associate Product Manager - Card Shopping ExperiencesWilmington, DEIf you are energized by solving customer problems, bringing structure to complex work, and driving high-quality digital experiences at scale, this role offers the opportunity to own meaningful outcomes within one of Chase''s most important acquisition channels. As a Senior Associate Product Manager within Card Acquisition Product, you will own defined product workstreams that advance the modernization and ongoing delivery of Chase''s Card Shopping experiences.
System Design & Application Engineering Manager TE Connectivity plcSystem Design & Application Engineering ManagerMiddletown, DE$131,500–$165,000 / yearAs a trusted innovation partner, our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers enabling artificial intelligence, and more. TE Connectivity's Aerospace, Defense & Marine business is seeking a System Design & Application Engineering Manager to drive customer engagement and technical solution development for the Power Distribution portfolio of products including Relays, Contactors and PDUs.
NewFood Service Manager - Univ. of Delaware - Trabant University Center AramarkFood Service Manager - Univ. of Delaware - Trabant University CenterNewark, DEAdopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins. The Food Service Manager is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes.
NewSenior Manager, Commercial Product Execution CVS Health CorpSenior Manager, Commercial Product ExecutionDover, DE$67,900–$199,144 / year7+ years of experience in field sales leadership, product strategy, commercial product roles, sales enablement, business development, account growth, or related market-facing roles. This role serves as the bridge between product strategy and field execution, ensuring offerings are effectively positioned, understood, and adopted across markets, segments, and distribution channels.
Design and UX Senior Manager Stride, Inc.Design and UX Senior ManagerDover, DelawareUnderstanding the product backlog and user story prioritization in order to conduct and incorporate user research and deliver designs before implementation; Collaborating with cross-functional teams comprised of product management, UX Designers, Visual Designers, Developers, Testers, and other subject matter experts to understand information needs and functionality requirements, dependencies and impacts, and facilitate user story development and design. The Senior Manager, UX Design will work with Principal and Senior UX Designers, Product Owners, and Developers on the UX design of complex applications and should be creative and technically adept, an effective people leader, highly collaborative yet also able to work independently, detail-oriented, self-motivated, and passionate about improving educational experiences for users.
["Client Manager - DE Small Group","Client Manager - DE Small Group"] Highmark Health["Client Manager - DE Small Group","Client Manager - DE Small Group"]WilmingtonReview new products, services, capabilities, and technologies with the client in order to sell assigned product lines, renewals and add-on sales to ensure retention, profitability and growth of existing business. Manage relationships at senior levels with clients, consultants and brokers/producers by creating valued business partnerships, demonstrating business acumen and cultivating an active network.
Manager, Accounting Services SercoManager, Accounting ServicesDover, DELead and manage the Accounts Payable team, fostering a culture of excellence, collaboration, and continuous improvement while overseeing day-to-day operations to ensure efficient workflows, accuracy and timeliness in invoice posting and payment processing, correct reporting, and compliant data management. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations.
Junior Account Manager CSC GroupJunior Account ManagerWilmington, DEIssue Resolution: Troubleshoot and resolve customer order requests and enquiries related to domain names, DNS, digital certificates, digital brand management, billing inquiries, and technical problems. If this sounds like the right fit for you, read on to learn more about how we support our employees as they transition into Digital Brand Services: Professional, engaging, and comprehensive training to introduce our business and the industry, supplemented with on-the-job training.
Team Leader of Client Relationship Management CSC GroupTeam Leader of Client Relationship ManagementWilmington, DECollaborate with Product, Sales & Service Team leaders to build account strategies to retain and grow Top Tier accounts within market; Identify, expand and build strategic, trusted relationships with senior-level decision makers within accounts in market; Help define, plan and drive strategic initiatives as part of Global SAM Leadership Team. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.
Account Manager - State Farm Agent Team Member Tony Milam - State Farm AgentAccount Manager - State Farm Agent Team MemberDagsboro, DE$70,000–$100,000 / yearFull timeROLE DESCRIPTION: As Account Manager - State Farm Agent Team Member for Tony Milam - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments.
Account Manager Cornerstone OnDemand, Inc.Account ManagerDEAttain or exceed sales quota by identifying customers' business challenges and aligning Cornerstone products and services to create elite solutions that deliver significant value. This position requires a rare and talented individual that excels in multiple business disciplines including business development, solution selling, consulting, project management and customer service.
Tax Manager, Alternative Investments bdo consultingTax Manager, Alternative InvestmentsWilmington, DE$112,000–$150,000 / yearThe annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm’s success, with no employee contributions. The Tax Manager, Alternative Investments assists in providing tax compliance & consulting services to our Venture Capital, Private Equity, Hedge Fund, and Real Estate clients.
Account Manager The Hiller CompaniesAccount ManagerNew Castle, DEThe Account Manager should have experience in owner direct sales as well basic understanding the plan and spec market, preferably in a large organization where they have gained experience and appreciation for a disciplined approach to account management and the competitive bid process. Collaborate with and cost review opportunities with internal teams, such as operations project managers and technicians, to ensure smooth execution of services and projects.
Institutional Services Account Review - Client Administrator II M&T Bank CorpInstitutional Services Account Review - Client Administrator IIWilmington, DE$24.87–$41.45 / hourProcesses all related transactions, including collecting critical documents, processing cash disbursements, trades and account balances, establishing new accounts and facilitating client requests for discretionary distributions and trust terminations. Manage relationships with internal and external service partners; assess issues requiring immediate attention in a timely manner and work to resolve all other issues through the normal course of business utilizing available resources.
Client Solutions Architect-Healthcare Payments-Vice President JPMorgan Chase & CoClient Solutions Architect-Healthcare Payments-Vice PresidentWilmington, DERequired qualifications, capabilities, and skills: Success requires a superior ability to understand and navigate clients through change - aligning objectives, environments, resources and timelines to document and deliver an effective solution addressing the problems faced in today's healthcare payments industry. As a Client Solutions Architect Manager in Healthcare Payments, you lead the solutioning process for complex client opportunities, shaping comprehensive product solutions that drive technical adoption and measurable client value.
NewCustomer Productivity Consultant MSCCustomer Productivity ConsultantNew Castle, DE$109,991–$133,565 / yearThe CPC's will spend the majority of their time on large $500K+ per site opportunities, while developing additional approaches to secure smaller opportunities including training materials, on-line self-help / assessment tools and other “plays” to assist and develop sales in winning new business. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions.
Senior Account Executive Rocket SoftwareSenior Account ExecutiveDover, DERemote$131,625–$165,750 / yearOur Enterprise Suite division is looking for dynamic Services Sales Executive to engage with Micro Focus clients in the Americas to provide expert, advisory and technical integration services that maximize customer ROI with Rocket products - with Services revenue approximately $500k--2M or transition/ transformation for a more complex $2M- 10M deal. + Uses specialty expertise to seek out new opportunities for customer value by expanding and enhancing existing opportunities to build the pipeline in and drive pursuit in specialty area.
Psychiatry Account Manager - Wilmington, DE H. Lundbeck ASPsychiatry Account Manager - Wilmington, DEWilmington, DE$120,000–$140,000 / yearOur Account Managers are adept at executing against the toughest commercialization challenges in today's rapidly changing environment and must demonstrate strong capability in the following areas: ESSENTIAL FUNCTIONS: Business Planning & Account Leadership - Ability to use digital tools and apply data-based insights to create opportunities, develop strategy & tactics, allocate resources to enhance sales execution, monitor progress and adjust direction to maximize sales performance. TRAVEL: Willingness/Ability to travel up to 30% - 40% domestically to (a) regularly meet/interact with customer base and internal personnel within assigned territory; and (b) typically attend 4-8 internal/external conferences and meetings spanning locations within the United States.
Account Manager TE Connectivity plcAccount ManagerMiddletown, DECooperate with sales team, PM, PJM, engineer, operation, and related function team What your background should look like Bachelor degree or above in Business analysis, Mechanical Engineering, or Electrical Engineering 2+ years working experience on related sales role, associated with Automotive OEM/Tier1/Tier2, harness maker, automotive electronics, electro-mechanics product as a plus Fluent at English in both oral and writing as a plus Passionate learning in terms of product and application knowledge Ability to handle multiple tasks and work under pressure Competencies Values: Integrity, Accountability, Inclusion, Innovation, Teamwork Job Locations: Posting City: Taipei Job Country: Taiwan Travel Required: 10% to 25% Requisition ID: 149502 Workplace Type: External Careers Page: Sales & Marketing Apply now Apply Now * Start apply with LinkedIn Start Please wait. Job Requirements Identify customer need via application / product mapping and deliver TE solution with value proposition to customer Maintain and develop customer on key application and product Build strong relationship with key executives to have positive influence to TE business.
Electrical Project Manager/Estimator GpacElectrical Project Manager/EstimatorWilmington, DE95000–140000GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.
Retail Merchant Services - Relationship Manager - Payments - Senior Associate JPMorgan Chase & CoRetail Merchant Services - Relationship Manager - Payments - Senior AssociateWilmington, DEAchieve firm-wide business objectives, including the annual revenue plan at target margins; by maintaining and growing existing relationships, identifying incremental business and maintaining high levels of client satisfaction. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
Systems Support Consultant III, IT Governance & Client Success University of DelawareSystems Support Consultant III, IT Governance & Client SuccessNewark, DEPosition Location Closes Systems Support Consultant III, IT Governance & Client Success Newark, DE/Hybrid Join the University of Delaware''s STAR/South Campus IT team as a Systems Support Consultant III and play a key role in supporting the technology that powers teaching, research, and student success. The Systems Support Consultant III in the STAR/South Campus IT group within IT-GCS is part of the team providing systems administration for specialized computing solutions, AD management, oversight and management of endpoint management tools, and security services to the covered units.
NewAccount Manager - State Farm Agent Team Member Matt Basile - State Farm AgentAccount Manager - State Farm Agent Team MemberDover, DEFull timeAs Account Manager - State Farm Agent Team Member for Matt Basile - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments.
Communications Account Manager CVS Health CorpCommunications Account ManagerDE$54,300–$159,120 / yearThis includes working closely with the Account Executives and client to develop an annual promotional strategy that aligns with the client's specific population, needs and desires, as well as integrate with their overall communications strategy. They meet with client vendor contacts and other medical leads to learn more about programs and services available to the client's population and ensures there is a robust communications strategy around the mental well-being communications.
Regional Account Manager - Outside Sales Noraxon USA IncRegional Account Manager - Outside SalesNewark, DE$80,000–$150,000 / yearThe Regional Account Manager will play a key role in increasing revenue by managing new and existing accounts, participating in business development, negotiating with clients, generating new leads, qualifying prospects, and managing sales of products and services. This Regional Account Manager role is an ideal mid-career opportunity for someone who enjoys building strong, long-term customer relationships, is naturally curious, embraces continuous learning, and thrives in a collaborative team environment.
Account Manager - State Farm Agent Team Member Catie Walther - State Farm AgentAccount Manager - State Farm Agent Team MemberLewes, DERemoteFull timeAs Account Manager - State Farm Agent Team Member for Catie Walther - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments.
NewWork From Home - Client Support Manager AO Garcia AgencyWork From Home - Client Support ManagerNew Castle, DelawareAll interviews will be conducted via Zoom video conferencing (Global Elite Empire Consultants is a third-party recruiter, not an insurance agency) We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. Take advantage of this opportunity to work from home, enjoy a schedule that suits your lifestyle, and receive mentorship as you advance your career in client service leadership.
PRODUCT MANAGER IV TE Connectivity plcPRODUCT MANAGER IVMiddletown, DEThis role must closely collaborate cross-functionally with Engineering, Procurement, Operations, Quality, and Supply Chain to develop product leadership and operational excellence, with a strong focus on ensuring sufficient capacity, continuous supply, cost optimization, customer responsiveness, and design-win execution to enable healthy content and volume growth of TE ICC in the market. In addition to the core ICC PM responsibilities, this role will have a strong focus on early engagement with Taiwan-based ODMs to identify opportunities at the concept, architecture, and pre-kickoff stages of customer projects, and to coordinate internally and externally to achieve design wins.
Client Manager - DE Small Group Highmark IncClient Manager - DE Small GroupWilmington, DEReview new products, services, capabilities, and technologies with the client in order to sell assigned product lines, renewals and add-on sales to ensure retention, profitability and growth of existing business. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy.
Senior Client Relations Manager Collaborative SolutionsSenior Client Relations ManagerNew Castle, DelawareRemote$138,824–$163,322 / yearJust as importantly, you'll build our VIP program largely from the ground up — designing how we identify, serve, and grow our highest-value relationships, and making sure that program works seamlessly alongside the workflows our core Customer Care team already runs day to day. Experience managing high-value, high-touch client relationships — in collectibles, luxury goods, financial services, or a comparable field where trust and discretion matter as much as responsiveness.
Clinical Project Manager - Oncology (Client Dedicated/Remote) Syneos Health IncClinical Project Manager - Oncology (Client Dedicated/Remote)DERemoteTogether we share insights, use the latest technologies and apply advanced business practices to speed our customers' delivery of important therapies to patients. Selecting us as an employer secures a career in which you're guaranteed to: Collaborate with passionate problem solvers Partner with the most diverse team of experts in the industry.
Premier Client Regional Sales Manager - PNC Wealth Management The PNC Financial Services Group IncPremier Client Regional Sales Manager - PNC Wealth ManagementWilmington, DE$100,000–$239,200 / yearThis position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
Client Experience Manager, Pharmacy Benefits Management CVS Health CorpClient Experience Manager, Pharmacy Benefits ManagementDE$46,988–$122,400 / yearAt CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Institutional Client Services Relationship Manager II - Wilmington Center Wilmington TrustInstitutional Client Services Relationship Manager II - Wilmington CenterWilmington, DelawareBachelor's degree and a minimum of 2 years’ relevant experience, OR in lieu of a degree, A combined minimum of 6 years’ higher education and/or work experience, including a minimum of 2 years’ relevant experience. Execute disbursement‑related activities in strict adherence to ICS controls, including validation of payment instructions and escalation of discrepancies.
NewAccount Manager - EMS Sales - PA (Eastern), DE, MD, Washington DC (Remote) Life-Assist, Inc.Account Manager - EMS Sales - PA (Eastern), DE, MD, Washington DC (Remote)Newark, DERemote$70,000–$75,000The Account Manager is responsible for executing Life-Assist's sales strategy by building strong customer relationships and delivering solutions that help first responders provide exceptional patient care. If this position sounds like a good fit and you are interested in working for a company where employees love coming to work and helping heroes save lives every day, please submit your resume along with answers to our posted questions.
NewAccount Manager - Commercial Insurance (Construction/Contractors) Insurance Office of AmericaAccount Manager - Commercial Insurance (Construction/Contractors)Newark, DERemote$60,000–$115,000 / yearFull timeThe Commercial Lines Account Management team is responsible for managing and retaining client relationships, supporting new business opportunities, delivering exceptional service, and ensuring operational excellence across an assigned book of business. Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs.
NewAccount Manager - Commercial Insurance (Construction / Contractors) Insurance Office of AmericaAccount Manager - Commercial Insurance (Construction / Contractors)Newark, DERemote$65,000–$80,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
Commercial Insurance Account Manager - Trucking Insurance Office of AmericaCommercial Insurance Account Manager - TruckingMiddletown, DERemote$70,000–$90,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.
Senior Account Manager - Commercial Lines Insurance Office of AmericaSenior Account Manager - Commercial LinesWilmington, DERemote$80,000–$95,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.