UNKNOWN

FEED

This role involves leading a team of support analysts, optimizing IT support processes, and implementing best practices to enhance user experience and IT efficiency. The Service Desk Consultant/Lead is responsible for overseeing IT service desk operations, ensuring efficient resolution of technical issues, and improving service delivery.

Pipe Recruit

Service Desk Consultant/Lead

Working knowledge of endpoint security and EDR solutions (Microsoft Defender for Endpoint, SentinelOne, CrowdStrike, or similar), including alert triage, basic investigation, and remediation. Microsoft 365 tenant support: user provisioning, licensing, password resets, MFA support, and basic administration of Exchange Online, Teams, OneDrive, and SharePoint.

Katalyst Network Group, LLC

Managed Services Help Desk Technician

FULL_TIME

Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services.

HOUR

Zones simplifies information technology by providing end-to-end capabilities and acting as a singular point of contact for hardware solutions and software licensing. Our expertise carries over to Zones lifecycle management services such as technology assessments, data center engineering, virtualization and cloud computing planning, and software asset management.
 
 <ul>
 <li>
 Multinational technology procurement and fulfillment </li><li>
 Solutions across mixed categories - servers, networking, storage, security and software</li><li>
 Zones configuration and integration centers for custom fulfillment and delivery</li><li>
 Specialized solution architects provide IT assessments and facilitate strategic planning</li><li>
 Lifecycle management services from initial project planning to IT asset disposition</li><li>
 Established partnerships with major hardware manufacturers and software publishers</li><li>
 Culture of five star service excellence that earns industry recognition</li>
</ul>

Zones dedicated teams serve organizations of every size and in specialized markets including:

<ul>
<li>
 Small and Medium-Sized Businesses</li><li>
 Enterprise</li><li>
 SLED (State, Local, Education)</li><li>
 Healthcare</li><li>
 Retail &amp; Hospitality</li>
</ul>

Zones Mission
 
At Zones, our mission is to be a single source for our clients to gain the knowledge, expertise and IT infrastructure to achieve their goals.
 
 
 

Zone perks include:
<ul>
<li>Fitness Program</li>
<li>Catered Lunches</li>


<li>Onsite Massage Therapy</li>

<li>Ongoing classroom, online and one-to-one training that positions you for success with your clients</li>
<li>Compensation-boosting incentives, contents and prizes</li>
<li>Commuter assistance programs</li>
<li>Referral bonus program</li>
<li>Sports league team sponsorships</li>
</ul>

Zones

Service Desk Analyst

Jobvite Talemetry Organic Easy Apply

Zones, LLC

Award-winning best-in-KLAS managed services assists with routine IT needs such as service desk, patient portal support, EHR application support, desktop/server/network management and IT security. HCTec provides award-winning services and solutions to hospitals in 45+ states, including academic medical centers, health systems, critical access hospitals, and ambulatory physician practices.

HCTec

Service Desk Analyst I

ea_via_bold

Provide technical support via phone, chat, web, email, and in-person for accounts, networking, operating systems, enterprise apps, and supported software. Duke's Office of Information Technology (OIT) provides critical IT services supporting teaching, research, and operations across the university.

Duke University

Service Desk Analyst II

This person will have various roles in IT Operations at RS&H, such as providing first-call resolution and customer service to our Associates, developing and improving processes and procedures, taking part in IT projects and tasks, contributing to the achievement of key results-driven objectives, and offering support to our increasing service delivery demands. Troubleshoot, research, diagnose, document, and resolve technical issues surrounding Windows Operating Systems, Office 365 applications, engineering production applications, collaboration systems, and basic networking technologies.

RS&H Inc

RS&H

[AW]-iCims

Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.

MyEyeDr Inc

Patient Service/Front Desk Coordinator Part Time

Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives.

Patient Service/Front Desk Coordinator

State of the art dental office, located in Burlington, is looking for an experienced, dedicated, compassionate, patient focused, and detail oriented Dental Front Desk / Patient Services Coordinator . We provide a wide range of dental services including preventative, perio., pediatric, cosmetic, restorative, endo., ortho., implants, and reconstructive dentistry.

Fuller Dental Practice

Dental Front Desk / Patient Services Coordinator

In this role, you will serve as a key resource for end users by delivering responsive technical support, maintaining computing equipment, and helping ensure a seamless technology experience across the school. Duke University considers factors such as (but not limited to) scope and responsibilities of the position; candidate's work experience, education/training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer.

YEAR

Service Desk Technician

PART_TIME

MyEyeDr.

Meet Service level agreements like response and resolution time, ASA (Average Speed of Answering), (Average Handling Time for a Ticket/Request) AHT and (Customer Satisfaction) CSAT. Basic understanding of DHCP, DNS, IP addressing and sub netting & Basic understanding of fixing Wireless LAN, Ethernet desktop configuration issues.

Tekvana Inc

Service Desk Analyst -Spanish and English

Reporting to the Associate Director of Service Desk, this role oversees frontline service delivery operations and supports the College's enterprise service model by ensuring consistent, customer-focused support across operational service areas. Coordinate staffing schedules, workload balancing, and queue management to ensure effective service coverage across campuses and operational areas.

Central Piedmont Community College

Service Desk Supervisor

As an active member of our in-office team, this position will occasionally assist with general office and operational needs, such as receiving packages, maintaining an organized work environment, and other light tasks that help keep the office running smoothly. You should be comfortable learning and understanding the basics of the services we provide, including concepts such as Microsoft 365, Windows computers, email, user accounts, networking, Wi-Fi, cybersecurity, and remote support.

Network Essentials, Inc.

Service Desk Dispatcher / Coordinator - Information Technology - MSP

HiringThing

Assist clients with the design and implementation, installation, configuration and ongoing usability of desktop computers, mobile devices, peripheral equipment, telephony systems, servers, storage, networking and software. Understanding of Windows 2016/2012/2008 servers, Active Directory, SQL, Sharepoint, Exchange Servers, Backup Technologies, Internet/DNS/E-mail/Communication issues.

Abacus Group, LLC

Sr. Analyst, Enterprise Service Desk

Success in this position requires strong troubleshooting skills, clear communication, and a team-oriented mindset to ensure reliable service delivery and a positive user experience. The Service Desk Analyst is a key member of a collaborative team that provides high-quality technical support to attorneys and staff firmwide.

Womble Bond Dickinson

Analyst I Service Desk

Core Skills and Attributes: • Windows desktop and server support• Basic networking (DNS, DHCP, VLANs, VPNs, Routing)• Endpoint management and security tools• Backup and disaster recovery solutions• Email troubleshooting (Exchange Online, Outlook)• Remote support and RMM platforms• Understanding of cybersecurity best practices• Documentation and knowledge base management Required Qualifications: • Associate degree in Information Technology, Computer Science, or related field, or equivalent experience.• 2-3 years of experience in a service desk, help desk, or technical support role.• By handling day-to-day support requests and serving as the frontline resource for client issues, the Service DeskTechnician helps prevent delays, reduces the risk of customer dissatisfaction, and strengthens long-term client relationships.

Client Associate Jobs in Midland, MI

Service Desk Consultant/Lead Pipe Recruit

Managed Services Help Desk Technician Katalyst Network Group, LLC

Service Desk Analyst Zones

Service Desk Analyst Zones, LLC

Service Desk Analyst I HCTec

Service Desk Analyst II Duke University

Service Desk Analyst II RS&H Inc

Service Desk Analyst II RS&H

Patient Service/Front Desk Coordinator Part Time MyEyeDr Inc

Patient Service/Front Desk Coordinator MyEyeDr Inc

Dental Front Desk / Patient Services Coordinator Fuller Dental Practice

Service Desk Technician Duke University

Patient Service/Front Desk Coordinator Part Time MyEyeDr.

Patient Service/Front Desk Coordinator MyEyeDr.

Service Desk Analyst -Spanish and English Tekvana Inc

Service Desk Supervisor Central Piedmont Community College

Service Desk Dispatcher / Coordinator - Information Technology - MSP Network Essentials, Inc.

Sr. Analyst, Enterprise Service Desk Abacus Group, LLC

Analyst I Service Desk Womble Bond Dickinson

Service Desk Technician Celito Communications

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