p>• Partners with Financial Advisors, Client Relationship Managers, and Market Supervision Managers on all aspects of client servicing, risk investments, and banking products while receiving appropriate guidance and escalating issues as needed • Provides excellent Client Service to the banks clients through educating them on all of the banks service and banking offerings • Ensures timeliness, accuracy, and completeness in client materials and follows up on all client and Financial Advisor FA requests • Assists with ensuring practices are in alignment with the banks policies and procedures to support operational excellence, protect the banks clients, and manage risk • Identifies, deepens, and maintains client relationships through emphasizing the banks offerings and promoting incorporation of banking into day-to-day practices while communicating outputs to the FAs • Performs general business growth support functions aligned to the role of the Client Associate or Wealth Management Client Associate, providing business development, investment solutions, and/or business management support to multiple FAs. • Displays confidence working as a self-starter in a sales role • Builds strong client relationships through effective communication and collaboration • Displays a proactive mindset and effective time management • Demonstrates a results-driven growth mindset and prioritizes client interests • Identifies appropriate client solutions through application of learnings and new information • Exceptional interpersonal and relationship building skills • Effective communication skills, written and verbal • Proven ability to quickly build trust and credibility • Proven ability to assess needs of and recommend appropriate solutions • Proven ability to work both collaboratively on a team with key partners and independently • Proven ability to listen and probe for clarity and understanding • Entrepreneurial mindset with a proven ability to source clients through extensive prospecting and networking • Strong follow-through skills • Computer/technical literacy and proficiency in applications such as Microsoft Suite.
