NewInsurance Claims Supervisor (Voluntary Benefits) ManhattanLife Insurance and Annuity CompanyInsurance Claims Supervisor (Voluntary Benefits)De Pere, WIWhile performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, type, and use mouse; reach with hands and arms and talk and/or hear. Your objective will be to ensure this department reviews all claims accurately, promptly, and thoroughly while also determining the action steps that your team needs to take to provide an industry-leading customer experience for our claimants.
Claims Adjuster Kinetic Personnel GroupClaims AdjusterMonrovia, CA$55,000–$75,000 / yearTemporaryThe ideal candidate has a strong understanding of coverage analysis, liability evaluation, and California insurance regulations, and is able to resolve claims efficiently and fairly. This role is responsible for providing high-quality customer service while managing a volume of property damage claims.
Claims Examiner - Workers Compensation (Hourly) IconmaClaims Examiner - Workers Compensation (Hourly)Brea, CA$43–$48 / hourResponsibilities:Analyzes and processes complex or technically difficult workers' compensation claims by investigating and gathering information to determine the exposure on the claim; manages claims through well-developed action plans to an appropriate and timely resolution. Manages claim recoveries, including but not limited to: subrogation, Second Injury Fund excess recoveries and Social Security and Medicare offsets.
NewClaims Examiner Senior \ Direct Placement60 - Contract TalentBurst, Inc.Claims Examiner Senior \ Direct Placement60 - ContractIrving, TX$23–$24 / hourThis role works in conjunction with Business Configuration, Network Management, Provider Data, Complaints, Appeals and Grievances as well as other operational departments to ensure validation and quality assurance of claims processing. Work claim projects resulting from overpayments or underpayments related to manual processing errors, benefit updates, and/or contract, fee schedule changes.
NewClaims Examiner - Workers Compensation IconmaClaims Examiner - Workers CompensationRancho Cucamonga, CA$45–$50 / hourResponsibilities: To analyze complex or technically difficult workers' compensation claims to determine benefits due; to work with high exposure claims involving litigation and rehabilitation; to ensure ongoing adjudication of claims within service expectations, industry best practices and specific client service requirements; and to identify subrogation of claims and negotiate settlements. Analyzes and processes complex or technically difficult workers' compensation claims by investigating and gathering information to determine the exposure on the claim; manages claims through well-developed action plans to an appropriate and timely resolution.
NewCoordinator - Insurance Compliance & Claims Penske Truck RentalCoordinator - Insurance Compliance & ClaimsREADING, PAWillingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required. Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward.
Coordinator - Insurance Compliance & Claims PenskeCoordinator - Insurance Compliance & ClaimsReading, PAFull timeWillingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required. Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward.
NewSenior Lead Veterans Claims Examiner Veterans Health AdministrationSenior Lead Veterans Claims ExaminerMuskogee, OK$89,508–$116,362 / yearCompetencies: Attention to detail Decision making Flexibility Integrity and honesty Interpersonal skills Learning Reading comprehension Reasoning Self-management Stress tolerance Teamwork Technical competence Planning and evaluating Physical Requirements: The work is primarily sedentary. The role includes explaining benefit programs and entitlement criteria, conducting interviews, identifying claim issues, gathering evidence, adjudicating claims, authorizing payments, and supporting award and notification letter generation.
NewClaims Adjuster City of Fort LauderdaleClaims AdjusterFort Lauderdale, FL$62,408.52–$96,779.48 / yearNo experience Less than 1 year 1 year 2 years 3 years 4 years 5 years 6 years 7 or more years 04 Do you possess a valid 620 license (Licensed All-Lines Adjuster) issued by the State of Florida Department of Insurance and did you clearly indicate this in the "Certificates and Licenses" section of your application. Annually Job Number: NB066-03 Location 101 NE 3rd Avenue, Fort Lauderdale, FL 33301, FL Description: POSITION SUMMARY The City of Fort Lauderdale employees possess a passion for public service demonstrated by a high degree of enthusiasm, self-reliance, and job proficiency.
NewEnvironmental, Health & Safety Supervisor JobotEnvironmental, Health & Safety SupervisorVernon, CA$95,000–$125,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We are a well-established and growing food manufacturing organization and a trusted provider of high-quality poultry and meat products across the United States.
NewQuality Control Supervisor JobotQuality Control SupervisorLos Angeles, CA$75,000–$110,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Corrective Actions and Continuous Improvement: Identify non-compliant practices on the production floor, propose corrective actions, and collaborate with production leaders to implement improvements.
NewEnvironmental Health and Safety Supervisor JobotEnvironmental Health and Safety SupervisorCity of Industry, CA$80,000–$100,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. A nationally recognized organization in the foodservice and supply chain industry delivers a broad portfolio of products and support services to a diverse customer base.
Safety & Training Supervisor Summit School ServicesSafety & Training SupervisorAntioch, TNLicense or Certification: SBDI certification required; Commercial Driver’s License with Passenger and School Bus Endorsements required; Strong working knowledge of MS Office Software (Word, Excel, Outlook, PowerPoint, etc.) and transportation related software. Summit School Services companies share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations.
Insurance Unit Manager/Supervisor GEICOInsurance Unit Manager/SupervisorEl Cajon, CA$77,900–$133,250Bachelor's or Associate's degree with 2+ years of supervisory experience or a minimum of 4 years of supervisory experience in lieu of a degree (high school diploma or equivalent required). Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.
NewFRONT OFFICE & BILLING SUPERVISOR--CEDAR PARK OFFICE North Austin Pediatrics, P.A.FRONT OFFICE & BILLING SUPERVISOR--CEDAR PARK OFFICECEDAR PARK, TX$20–$24 / hourOversees front office duties delegation to ensure front office staff team is assigned to and maintains specific front office duties as working up specific provider appointments, front office flow, appointment scheduling policies followed, etc. Since 1997 we pride ourselves on offering a caring, personalized approach while being committed to the highest quality of care that makes the office a welcoming environment for everyone.
NewSenior Accounts Receivable & Credit Supervisor Hollandia DairySenior Accounts Receivable & Credit SupervisorSan Marcos, CA$100,000–$110,000 / yearLead and supervise the Accounts Receivable and Credit team, including workload management, training, performance reviews, and employee development. Review aging reports, approve credit adjustments, evaluate customer credit risk, and recommend credit limits and payment terms.
Shareholder Training & Recruitment Supervisor BERING STRAITS NATIVE CORPORATIONShareholder Training & Recruitment SupervisorAnchorage, AKUnder the direction of the Shareholder Development Manager, collaborate with shareholder development staff to provide information and reports to support the development of short and long-term strategic plans and goals relating to shareholder development and BST programs and monitor and report on progress of strategic plan initiatives relating to shareholder development and BST programs. Under the direction of the Shareholder Development Manager, collaborate with shareholder development staff to represent BST programs and/or BSNC and promote their missions at selected conferences, job or recruiting fairs, forums, meetings, and events.
NewMedical Billing Specialist JobotMedical Billing SpecialistLos Angeles, CA$25–$29 / hourInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. This role is responsible for preparing, reviewing, and submitting claims, resolving denied or unpaid claims, and maintaining compliance with local, state, and federal billing regulations.
NewSafety Administrator NucorSafety AdministratorMooresville, INResponsible for conducting field, shop, and office safety training, performing field and shop safety audits, investigating safety issues at job sites, ensuring compliance with IIPP and other safety initiatives, contractor’s safety programs and all applicable federal and state regulations applicable to safety. Responsible for ensuring compliance with company safety program, contractor’s safety programs, and with all applicable federal and state regulations applicable to safety and reporting any significant safety related issues to Branch Manager and Regional Safety Manager.
Safety Coordinator NucorSafety CoordinatorPhoenix, AZResponsible for conducting field, shop, and office safety training, performing field and shop safety audits, investigating safety issues at job sites, ensuring compliance with IIPP and other safety initiatives, contractor’s safety programs and all applicable federal and state regulations applicable to safety. Assist Superintendents and Branch Managers in conducting accident, incident, and injury reviews and in conducting root cause investigations, including taking photographs and witness statements.
Client Services Associate II Amerant BankClient Services Associate IIMiramar, FLEnsures preventive measures are carried out to fully comply with current rules, regulations and internal policies relating to risks pertaining to BSA, USA Patriot Act, OFAC and other AML related issues. Prepares packages of loan documentation with the respective units and processing of Loans, new Credit Cards and Credit Cards Line increases through loan systems.
NewClient Services Associate I Amerant BankClient Services Associate IMiramar, FLEnsures preventive measures are carried out to fully comply with current rules, regulations and internal policies relating to risks pertaining to BSA, USA Patriot Act, OFAC and other AML related issues. Prepares packages of loan documentation with the respective units and processing of Loans, new Credit Cards and Credit Cards Line increases through loan systems.
Transportation Coordinator Coast Personnel ServicesTransportation CoordinatorKenosha, WI$18–$18.50 / hourFull timeManaging the cargo claims towards our carriers Responsible for accurate reporting and tracking of shipments, as well as exception management follow up, in internal databases and excel spreadsheets. Excellent knowledge in Microsoft Office applications, especially Word and Excel Knowledge of SAP systems preferred (but not required).
Regional Safety Manager - Miami, FL Ceco Concrete Construction, LLCRegional Safety Manager - Miami, FLMiami, FLOversees a Region’s delivery of training programs for managers, supervisors and field employees when required and develops new training programs as needed. Founded in 1912, Ceco has more than 100 years of experience serving the commercial construction industry as a client-centric, single source solution for concrete structures.
NewRisk Manager / Safety Coordinator Terry Peak Ski AreaRisk Manager / Safety CoordinatorLead, SDThis position works closely with department managers and supervisors to foster a culture of safety, identify and mitigate operational risks, ensure compliance with applicable regulations, and support the resort's overall risk management strategy. The Risk Manager is responsible for developing, implementing, and maintaining comprehensive risk management and safety programs that promote a safe and healthy environment for guests and employees at Terry Peak.
NewTravel Nurse RN - Geriatrics / Skilled Nursing Facility - $1,368 to $1,404 per week in Scarborough, ME TravelNurseSourceTravel Nurse RN - Geriatrics / Skilled Nursing Facility - $1,368 to $1,404 per week in Scarborough, MEScarborough, ME$1,368–$1,404Summary: Under the direction of the RN Nursing Supervisor, Unit Manager, ADON or ADON – Unit, or Center Nurse Executive (Nurse Leader), the Registered Nurse (RN) delivers efficient and effective nursing care while achieving positive clinical outcomes and patient/family satisfaction. He/she operates within the scope of practice defined by the State Nurse Practice Act and delegates aspects of patient care to LPNs and CNAs consistent with their scope of practice.
NewTravel Nurse RN - Geriatrics / Skilled Nursing Facility - $1,260 to $1,296 per week in Camden, ME TravelNurseSourceTravel Nurse RN - Geriatrics / Skilled Nursing Facility - $1,260 to $1,296 per week in Camden, MECamden, ME$1,260–$1,296Summary: Under the direction of the RN Nursing Supervisor, Unit Manager, ADON or ADON – Unit, or Center Nurse Executive (Nurse Leader), the Registered Nurse (RN) delivers efficient and effective nursing care while achieving positive clinical outcomes and patient/family satisfaction. He/she operates within the scope of practice defined by the State Nurse Practice Act and delegates aspects of patient care to LPNs and CNAs consistent with their scope of practice.
NewTravel Nurse RN - Geriatrics / Skilled Nursing Facility - $1,600 to $1,614 per week in Gettysburg, PA TravelNurseSourceTravel Nurse RN - Geriatrics / Skilled Nursing Facility - $1,600 to $1,614 per week in Gettysburg, PAGettysburg, PA$1,600–$1,614Summary: Under the direction of the RN Nursing Supervisor, Unit Manager, ADON or ADON – Unit, or Center Nurse Executive (Nurse Leader), the Registered Nurse (RN) delivers efficient and effective nursing care while achieving positive clinical outcomes and patient/family satisfaction. He/she operates within the scope of practice defined by the State Nurse Practice Act and delegates aspects of patient care to LPNs and CNAs consistent with their scope of practice.
NewTravel Nurse RN - Geriatrics / Skilled Nursing Facility - $1,368 to $1,404 per week in Skowhegan, ME TravelNurseSourceTravel Nurse RN - Geriatrics / Skilled Nursing Facility - $1,368 to $1,404 per week in Skowhegan, MESkowhegan, ME$1,368–$1,404Summary: Under the direction of the RN Nursing Supervisor, Unit Manager, ADON or ADON – Unit, or Center Nurse Executive (Nurse Leader), the Registered Nurse (RN) delivers efficient and effective nursing care while achieving positive clinical outcomes and patient/family satisfaction. He/she operates within the scope of practice defined by the State Nurse Practice Act and delegates aspects of patient care to LPNs and CNAs consistent with their scope of practice.
NewTravel Nurse RN - Geriatrics / Skilled Nursing Facility - $1,404 to $1,413 per week in Orono, ME TravelNurseSourceTravel Nurse RN - Geriatrics / Skilled Nursing Facility - $1,404 to $1,413 per week in Orono, MEOrono, ME$1,404–$1,413.36Summary: Under the direction of the RN Nursing Supervisor, Unit Manager, ADON or ADON – Unit, or Center Nurse Executive (Nurse Leader), the Registered Nurse (RN) delivers efficient and effective nursing care while achieving positive clinical outcomes and patient/family satisfaction. He/she operates within the scope of practice defined by the State Nurse Practice Act and delegates aspects of patient care to LPNs and CNAs consistent with their scope of practice.
NewTravel Nurse RN - Geriatrics / Skilled Nursing Facility - $1,858 to $1,861 per week in Clovis, NM TravelNurseSourceTravel Nurse RN - Geriatrics / Skilled Nursing Facility - $1,858 to $1,861 per week in Clovis, NMClovis, NM$1,858–$1,860.88Performs nursing functions and provides care within scope of practice; Coordinates and delegates care as appropriate; Verifies that medical orders are accurately transcribed; Administers medications and performs treatments per physician orders; Communicates and documents interventions and patient response; 4. Managing patient care: Establishes realistic and measurable short and long term goals for the identified health problems and needs; Develops individualized interventions to achieve goals; Determines timelines within the care plan; Conducts a systematic and ongoing evaluation of patient outcomes; Reviews and revises plan of care as indicated; 3. Implementing Care:
NewTravel Nurse RN - Geriatrics / Skilled Nursing Facility - $1,116 to $1,134 per week in Albuquerque, NM TravelNurseSourceTravel Nurse RN - Geriatrics / Skilled Nursing Facility - $1,116 to $1,134 per week in Albuquerque, NMAlbuquerque, NM$1,116–$1,134Summary: Under the direction of the RN Nursing Supervisor, Unit Manager, ADON or ADON – Unit, or Center Nurse Executive (Nurse Leader), the Registered Nurse (RN) delivers efficient and effective nursing care while achieving positive clinical outcomes and patient/family satisfaction. He/she operates within the scope of practice defined by the State Nurse Practice Act and delegates aspects of patient care to LPNs and CNAs consistent with their scope of practice.
NewSafety & Security Manager Department Head Marriott Vacations WorldwideSafety & Security Manager Department HeadScottsdale, AZCommunicates the importance of safety procedures, detailing procedure codes, ensuring associates understanding of safety codes, monitoring processes and procedures related to safety. 2-year degree from an accredited university in Criminal Justice or related major; 2 years' experience in the security/loss prevention or related professional area.
NewSpecialist/Specialist II, Revenue Accounting American AirlinesSpecialist/Specialist II, Revenue AccountingPhoenix, AZOur 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. audit accounting data, refund claims, process/calculate check requests, debit/credit memos, journal vouchers, etc.) for various Revenue Accounting areas (e.g.
CDL Wide Load Arrow Building CenterCDL Wide LoadSt Paul, MN$26–$31For Boom Crane CDL Driver positions - a Certified Drill Rig Operator-NCCCO Boom Certification preferred - maintain active accredited certification for equipment type (e.g. The CDL Wide Load delivers materials to job site, primarily delivering wall panels and/or trusses requiring oversized load permits.
NewAdministrative Assistant Uniland Development CorpAdministrative AssistantSnyder Square, NY$22–$24 / hourJOB SUMMARY The Administrative Assistant plays a key role in supporting the sales and legal departments by handling essential clerical and administrative tasks to ensure smooth operations and a professional environment for both internal and external stakeholders. Responsibilities include managing daily administrative functions, coordinating communications, maintaining accurate records, and supporting sales processes to enhance overall department efficiency.
Regional Safety, Health and Environmental Manager 2 Sunbelt RentalsRegional Safety, Health and Environmental Manager 2Seattle, WA$98,532–$135,481.50 / yearConducts PC safety compliance inspections and audits in accordance with scheduled program utilizing dedicated audit criteria including employee training, facility regulatory compliance, vehicle fleet / DOT compliance, shop and equipment rental fleet compliance. Responsible for tracking and trending PCs in their respected areas to identify which locations are adhering to the Sunbelt Rentals Leading Indicator Program and which areas need attention due an increase in lagging data.
Safety Administrator Misti PettSafety AdministratorParisFull timeResponsible for conducting field, shop, and office safety training, performing field and shop safety audits, investigating safety issues at job sites, ensuring compliance with IIPP and other safety initiatives, contractor’s safety programs and all applicable federal and state regulations applicable to safety. Responsible for ensuring compliance with company safety program, contractor’s safety programs, and with all applicable federal and state regulations applicable to safety and reporting any significant safety related issues to Branch Manager and Regional Safety Manager.
Safety Coordinator Misti PettSafety CoordinatorParisFull timeResponsible for conducting field, shop, and office safety training, performing field and shop safety audits, investigating safety issues at job sites, ensuring compliance with IIPP and other safety initiatives, contractor’s safety programs and all applicable federal and state regulations applicable to safety. Assist Superintendents and Branch Managers in conducting accident, incident, and injury reviews and in conducting root cause investigations, including taking photographs and witness statements.
Safety & Compliance Claims Supervisor Kaiser TransportSafety & Compliance Claims SupervisorMilton, WIFull timeWorking under the direction of the Safety & Compliance Department Manager, this position plays a key role in protecting the company from financial risk, ensuring regulatory compliance, and maintaining strong customer relationships. Kaiser Transport, Inc. is a leading open-deck LTL transportation company specializing in the movement of machinery, equipment, and commodities.
Claims Supervisor CorVel Enterprise Claims, Inc.Claims SupervisorWaukesha, WIRemote$73,345–$113,247 / yearPart timePay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries.
Claims Supervisor - NY CorVel Enterprise Claims, Inc.Claims Supervisor - NYSyracuse, NYRemote$73,345–$113,247 / yearPart timePay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries.
Claims Supervisor Hankey Group ExternalClaims SupervisorLos Angeles, CaliforniaThe exact starting compensation to be offered will be determined at the time of selecting an applicant for hire and will be dependent on a wide range of factors, including but not limited to geographic location, skill set, experience, education, credentials, and licensure when applicable. We are looking for a candidate with a minimum of 8 years of experience in claims who can bring leadership, expertise, and dedication to our team.
Workers Compensation Claims Supervisor (Midwest Region) Cottingham & ButlerWorkers Compensation Claims Supervisor (Midwest Region)Dubuque, IAWe also understand that our growth is fueled by becoming better, not bigger – growth funds investments in new resources to better serve our clients and provide the career opportunities our employees want and deserve. Quality Service Review (QSR) Scores: Achieve monthly QSR scores of 90%+ for the team and address any underperformance with actionable plans.
Auto Casualty Claims Supervisor Warrior Insurance NetworkAuto Casualty Claims SupervisorBedford Park, IL$52,500–$106,250 / yearFull timeReview reports, design and support the implementation of procedures which improve claim settlement and customer service levels, and ensure that desired quality and quantity levels are maintained. Are you currently an experienced Casualty Claims Supervisor looking to join a growing company where you will be rewarded for your hard work, and have future upward career growth opportunities? .
NewCustomer Solutions & Claims Supervisor Nestle Health ScienceCustomer Solutions & Claims SupervisorPalm Beach Gardens, FL$65,000–$72,000 / yearThe Customer Solutions & Claims Supervisor leads the execution of Order-to-Cash (O2C) operations, overseeing demand capture, order management, fulfillment, and customer support to ensure reliable service and revenue protection. Our broad product portfolio includes renowned brands like Garden of Life®, Nature's Bounty®, Vital Proteins®, Orgain®, Nuun®, BOOST®, Carnation Breakfast Essentials®, Peptamen®, Compleat Organic Blends®, and more.
Area Claims Supervisor ProAg ManagementArea Claims SupervisorOhioRemoteWorking closely with Claims Management, Compliance, Marketing, and Underwriting, the Area Claims Supervisor serves as a key escalation point for complex claims and agent concerns and plays an active role in developing talent and supporting business strategies. As an insurance company, we comply with certain federal, state and local laws such as the Violent Crime Control and Law Enforcement Act of 1994 (18 USC § 1033(e)), which restricts our ability to employ individuals with certain types of criminal convictions.
Claims Supervisor Project Resources GroupClaims SupervisorCharlotte, North CarolinaThe Claims Supervisor is an in-office position, leading a team of recovery specialists in a fast-paced, performance-driven environment, providing day-to-day coaching, accountability, and operational oversight to maximize recovery results. The ideal candidate is a strong people leader with experience in recovery, collections, insurance, construction, or finance who thrives in a hands-on supervisory role and is passionate about building high-performing teams.
NewWorkers’ Compensation Claims Supervisor TEEMA GroupWorkers’ Compensation Claims SupervisorIrving, TX$85,000–$90,000The Workers’ Compensation Claims Supervisor is a key leadership role responsible for guiding and overseeing a high-performing claims team in a fast-paced, compliance-focused environment. The Supervisor ensures accurate claims handling, regulatory compliance, exceptional service delivery, and continuous professional development of staff, while serving as a trusted resource for clients and internal partners.
Customer Solutions & Claims Supervisor Nestle SACustomer Solutions & Claims SupervisorPalm Beach Gardens, FL$65,000–$72,000 / yearREQUIREMENTS: Bachelor's degree preferred or equivalent experience 3+ years in customer service, order management, or supply chain (O2C environment preferred) Experience in a high-volume, customer-facing environment Experience in business-to-business and/or wholesale consumer goods preferred Prior supervisory or team lead experience preferred Proficiency in Microsoft Office Suite (strong Excel skills) and experience with Oracle, Service Cloud, Five9, or similar ERP/contact center systems. Lead team to deliver high-quality service to customers and stakeholders Act as escalation point for complex customer, order, and system issues Set priorities and guide issue resolution and exception handling Drive accountability to KPIs, service metrics, and performance targets Promote continuous improvement and a customer-first mindset.