Service Manager West Side Tractor SalesService ManagerBloomington, INFull timeBenefits Overview Link: (will need to copy and paste in a new browser) https://acrobat.adobe.com/id/urn:aaid:sc:va6c2:c42856ca-4383-4780-80de-5f65079d9291. Stay Ahead of the Curve: We're committed to your development, offering hands-on experience to stay current with the latest John Deere technology and industry trends.
NewFleet Maintenance Manager Dollar GeneralFleet Maintenance ManagerWestville, INManages equipment maintenance and repair on trucks, trailers, liftgates, yard trucks and refrigeration units, while simultaneously assuring efficient and safe fleet operation. See Advantage AI Privacy Policy at https://www.advantage.ai/legal/privacy-policy and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.
NewRestaurant Manager Chili'sRestaurant ManagerMichigan City, IN$60,000–$68,000 / yearFrom leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas!
NewRestaurant Manager - Team Lead Chili'sRestaurant Manager - Team LeadMichigan City, IN$60,000–$68,000 / yearFrom leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas!
NewRestaurant Manager - Chili's, Mishawaka Chili'sRestaurant Manager - Chili's, MishawakaSouth Bend, IN$62,000–$70,000 / yearFrom leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas!
NewRestaurant Manager - Quarterly Bonus Available Chili'sRestaurant Manager - Quarterly Bonus AvailableMichigan City, IN$60,000–$68,000 / yearFrom leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas!
NewRestaurant Manager - Immediate Opening Chili'sRestaurant Manager - Immediate OpeningGoshen, IN$60,000–$68,000 / yearFrom leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas!
NewRestaurant Manager - Chili's Goshen IN & Surrounding Area Chili'sRestaurant Manager - Chili's Goshen IN & Surrounding AreaGoshen, IN$60,000–$68,000 / yearFrom leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas!
NewRestaurant Manager - Now Hiring Chili'sRestaurant Manager - Now HiringMichigan City, IN$60,000–$68,000 / yearFrom leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas!
NewRestaurant Manager - Chili's Michigan City, IN & Surrounding Area Chili'sRestaurant Manager - Chili's Michigan City, IN & Surrounding AreaMichigan City, IN$60,000–$68,000 / yearFrom leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas!
NewRestaurant Manager - Mishawaka & Surrounding Area Chili'sRestaurant Manager - Mishawaka & Surrounding AreaGranger, IN$60,000–$65,000 / yearFrom leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas!
NewRestaurant Manager - Chili's Merillville, IN Chili'sRestaurant Manager - Chili's Merillville, INMerrillville, IN$65,000–$73,000 / yearFrom leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas!
NewTravel Nurse RN - Case Manager - $2,546 per week in Jeffersonville, IN TravelNurseSourceTravel Nurse RN - Case Manager - $2,546 per week in Jeffersonville, INJeffersonville, IN$2,546Sitting along the banks of the Ohio River, Jeffersonville, IN, offers a charming small-town atmosphere with easy access to the metropolitan amenities of nearby Louisville, KY. Seven Healthcare is a trusted staffing agency with 5-star ratings on Google and Vivian and recognition as a Best Travel Nurse Company 2024 by BluePipes.
NewSenior Solar Project Manager Vaco LLCSenior Solar Project ManagerIndianapolis, IN$100,000–$150,000 / yearDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. They are scaling into larger, higher-complexity commercial and industrial solar projects in the $1M–$6M range and need a Senior Project Manager who can lead those projects with full ownership from handoff through closeout.
Travel Nurse RN - Case Management - $2,056 per week VyTalent SolutionsTravel Nurse RN - Case Management - $2,056 per weekJeffersonville, IN$2,175.60–$2,284.38Built on more than three decades of experience, VyTalent Solutions partners with hospitals, surgical centers, behavioral health facilities, schools, correctional healthcare environments, and community-based organizations nationwide. Whether you're looking for travel, local, PRN, or permanent opportunities, we're here to connect you with meaningful work where you can make an impact in patient and student care.
NewCDL SHUTTLE DRIVER ABM IndustriesCDL SHUTTLE DRIVERNew Albany, IN$23–$24.50Ensure the safe loading and unloading of passengers, including the safe operation and handling of specialized equipment for unloading passengers with special needs (i.e• wheelchair lifts and tie-downs) . Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations.
NewQuality/Risk Director Baptist Health Rehabilitation HospitalQuality/Risk DirectorSellersburg, INUse a variety of applications (including, but not limited to, PatCom, UDS, ORYX, and Press Ganey) to identify improvement opportunities, generate reports, research issues, identify resources, and access external databases. Join a team that values collaboration, support, and inclusivity, and embark on a rewarding career close to home and close to your heart, complete with access to cutting-edge equipment and technology and a comprehensive benefits package from day one.
Contract and Claims Manager Evonik Industries AGContract and Claims ManagerLafayette, INCollect and analyze the key cost drivers, market dynamics and issues, areas of innovation, and alternative suppliers for high-risk area(s) with few alternatives/high costs of changing, in consultation with relevant functions to provide solid market information for decision making. Manage a category plan/program in line with the organizations' purchasing/procurement and/or sales strategy ensuring realization of synergies, like cost savings and risk-reduction, and/or optimization of the category profit, while reporting to senior colleagues.
Contract And Claims Manager Evonik IndustriesContract And Claims ManagerLafayette, INCollect and analyze the key cost drivers, market dynamics and issues, areas of innovation, and alternative suppliers for high-risk area(s) with few alternatives/high costs of changing, in consultation with relevant functions to provide solid market information for decision making. Components of the role can include managing stock inventories, creating extensive and detailed requirements specifications for the required products/services, tendering with potential suppliers, evaluating competing bids and negotiating prices.
Claims Manager Miller PipelineClaims ManagerClermont, IndianaOur Claims Manager will independently manage a high-volume portfolio of general liability, auto, and workers' compensation claims arising from pipeline construction and utility operations. Miller Pipeline is one of the largest natural gas pipeline installation and service companies in the country, operating across 23+ states.
AVP - General Liability Claims Manager - Remote CRC Insurance Services, LLCAVP - General Liability Claims Manager - RemoteINRemotePlease review the following job description: The AVP - GL Claims Manager, reporting directly to SVP - Claims, is a full-time remote role responsible for managing and overseeing General Liability claims activities across assigned programs. Day-to-day responsibilities include supervising claims handling workflows, reviewing complex and high-severity claims, providing guidance on coverage, liability, and damages evaluation, and ensuring consistent application of claims best practices.
Construction Project Manager- Commercial Michael Page USAConstruction Project Manager- CommercialIndianapolis, IN$100,000–$120,000 / yearFull timeOur client is a Midwest leader in commercial construction, specializing in education, healthcare, industrial, corporate, institutional, and self-performing projects. Assist the Project Manager with change orders, subcontractor scheduling and invoicing, reviewing monthly job costs.
NewSenior Provider Experience Program Manager - Healthcare Claims CVS Health CorpSenior Provider Experience Program Manager - Healthcare ClaimsIN$106,605–$284,280 / yearWhat you will do: Lead enterprise delivery of multiple, highly complex business process and technology initiatives aligned to the Provider Experience / Provider NPS program, supporting all lines of business. Drive Agile delivery of Provider Experience / Provider NPS initiatives, supporting business process and technology improvements across multiple lines of business.
Process Manager, Commercial Casualty Claims - Remote CSAA Insurance GroupProcess Manager, Commercial Casualty Claims - RemoteINRemote$136,890–$152,100 / yearAlabama - Home Teleworkers, Alabama - Home Teleworkers, Arizona - Home Teleworkers, Arkansas - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers {+ 21 more}. Project management experience and skills to accurately complete detailed data assignments and to understand and interpret broad operational concepts and their application to the business unit and CSAA.
Regional Claims Prevention Manager SaiaRegional Claims Prevention ManagerIndianapolis, IndianaWith hundreds of terminals across the country and growing, we’re always looking for more collaborative and motivated individuals to join our team. Serves as subject matter expert on claims prevention matters and provides guidance and support to business partners.
Property & Casualty Insurance Claims Operations Consultant, Manager PricewaterhouseCoopers LLPProperty & Casualty Insurance Claims Operations Consultant, ManagerIndianapolis, IN$99,000–$232,000 / yearPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . You will analyze client needs, implement solutions, and provide training and support to validate seamless integration and utilization of business applications, enabling clients to achieve their strategic objectives.
Claims Analyst - REMOTE Ryder System IncClaims Analyst - REMOTEIndianapolis, INRemoteCompensation Information: The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. Current Employees: If you are a current employee at Ryder, please click here ( https://wd5.myworkday.com/ryder/d/task/2998$46522.htmld ) to log in to Workday to apply using the internal application process.
Senior Claims Representative - REMOTE Ryder System IncSenior Claims Representative - REMOTEIndianapolis, INRemoteCompensation Information: The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. Current Employees: If you are a current employee at Ryder, please click here ( https://wd5.myworkday.com/ryder/d/task/2998$46522.htmld ) to log in to Workday to apply using the internal application process.
Intern - Claims - Data Analytics The Medical Protective CompanyIntern - Claims - Data AnalyticsFort Wayne, INCombining technical work, day-to-day analyses and reporting, the Claims Analytics Intern will gain hands-on experience and in-depth insight in the strategies, process, and tactics of MedPro Claims Adjudication. The Claims Analytics Internship offers a hands-on experience that combines research, problem solving, and execution on initiatives that help advance MedPro''s industry leading claims results.
Claims Representative II - REMOTE Ryder System IncClaims Representative II - REMOTEIndianapolis, INRemoteCompensation Information: The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. Current Employees: If you are a current employee at Ryder, please click here ( http://wd5.myworkday.com/ryder/d/task/1422$3.htmld ) to log in to Workday to apply using the internal application process.
NewProperty Claims Adjuster HCC Life Insurance CompanyProperty Claims AdjusterINThe Company will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, such as the Violent Crime Control and Law Enforcement Act of 1994 (18 USC § 1033(e))(the "VCCLEA"), which restricts financial institutions and insurers such as TMHCC from employing individuals with certain types of criminal convictions. Working under the supervision of the Claims Manager, this role will investigate claims, evaluate coverage and damages, establish appropriate reserves, and negotiate settlements within approved authority.
Warranty Claims Investigator Amrize LtdWarranty Claims InvestigatorIndianapolis, INRemote workforce position with regular travel in the field performing in-depth investigations to complete analysis of roofing systems exhibiting issues, requiring extensive knowledge of all construction practices as they relate to Elevate/GenFlex roofing systems. Quick and thorough completion of all paperwork including photographs related to each claim to properly document Amrize Building Envelope position for presentation and future reference including possible litigation.
NewCatastrophe Property Field Claims Adjuster American Family Insurance GroupCatastrophe Property Field Claims AdjusterIndianapolis, IN$57,000–$94,000 / yearInvestigates origin and cause of claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel, etc. Preferred locations: Wisconsin, Iowa, Ohio, Missouri, Illinois, Indiana, Nebraska, Kansas, Minnesota, Colorado, Oklahoma, Texas, Virginia, North Carolina and South Carolina.
Supervisor, Annuity Adminstration & Claims Group One Thousand One LLCSupervisor, Annuity Adminstration & ClaimsZionsville, INIn this role you report to the Director, Annuity Administration and provide day-to-day strategic leadership, identify operational needs, and partner with the internal and external resources to drive continuous improvement to enhance operational efficiency, effectiveness, and claimant experience. Serve as a liaison with Legal, Compliance, Product, IT, Sales, and Customer Service teams, and participate in multi-department ad-hoc committees regarding product and system developments, new product implementation, administrative changes to contracts, and customer notices.
Property Field Claims Adjuster (Northwest Indiana) American Family Insurance GroupProperty Field Claims Adjuster (Northwest Indiana)Schererville, INRemote$57,000–$94,000 / yearYou will handle moderately complex homeowner property field claims, typically within the Northwest Indiana: Hammond, Highland, Merrillville, Schererville or surrounding area (you must be located in this market). Investigates origin and cause of claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel, etc.
Claims Reimbursement Rep (BHS) Beacon Health SystemClaims Reimbursement Rep (BHS)Granger, INThe position holds the primary responsibility for following up on appealed claims including collection efforts with third-party payors appeal processing and reimbursement issues for Beacon Health System Reviews accounts and applies billing knowledge required for all insurance payors to insure maximum reimbursement is received. Performs a variety of duties related to Denial management efforts in coordination with multi-disciplines as assigned by working collaboratively with all members of the Revenue cycle and clinical team to reduce third-party payer denials.
Senior Construction Defect Technical Claims Specialist Argo Group International Holdings IncSenior Construction Defect Technical Claims SpecialistINRemote$137,496–$164,934 / yearBoston metro area, California outside of Los Angeles & San Francisco metro area, Connecticut, Chicago metro area, Denver metro area, New Jersey (outside of New York City metro area), New York State (outside of New York City metro area, including but limited to Albany county), Washington, D. C. Essential Responsibilities: Working under limited oversight under broad management direction, adjudicate construction defect claims at the highest authority limits on assignments reflecting the highest degree of technical complexity, potentially with major impact on departmental results.
Director , Product Management - AI Claims Platform CVS Health CorpDirector , Product Management - AI Claims PlatformIN$144,200–$288,400 / yearThis is a rare opportunity to own a flagship AI product in healthcare from strategy through delivery - partnering closely with Business executives, Operations teams, Enterprise technology, Data science and Engineering, with strong visibility to senior leadership. A&BC leverages advanced analytics, machine learning, modeling, and a hypothesis-driven approach to transform data into actionable, customer-centric insights to drive growth, improve health outcomes and access to health care across all our businesses in CVS Health.
Claims Adjuster- Bilingual American International Group Inc (AIG)Claims Adjuster- BilingualJeffersonville, INAIG Warranty delivers a full range of service solutions including warranty management administration, extended service programs, customer service support, service network management, claims processing services, and service contract underwriting. Your Contribution: The Claims Examiner - Bilingual are the ones our clients turn to in times of need and will act with speed, composure, compassion and knowledge to solve problems and the work they do every day is the heart of AIG's business.
Senior Property Claims Adjuster (Complex, Large Loss Claims) HCC Life Insurance CompanySenior Property Claims Adjuster (Complex, Large Loss Claims)INRemoteThe Company will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, such as the Violent Crime Control and Law Enforcement Act of 1994 (18 USC § 1033(e))(the "VCCLEA"), which restricts financial institutions and insurers such as TMHCC from employing individuals with certain types of criminal convictions. In this role, you will handle claims from initial investigation through resolution, applying advanced coverage knowledge and strong analytical judgment to deliver fair, timely outcomes while providing exceptional service to our insureds and partners.
NewSCA Claims Processor I Elevance Health IncSCA Claims Processor IIndianapolis, INPreferred Skills, Capabilities, and Experiences: Good oral and written communication skills; previous experience using PC, database system, and related software (i.e., MSWord, Excel, etc.) strongly preferred. This position is part of our Wellpoint Federal division which, per CMS TDL 190275, requires foreign national applicants to meet the residency requirement of living in the United States for at least three of the past five years.
Sr Claims Clerk Crawford & CoSr Claims ClerkMuncie, INTo determine the actual offer, Crawford considers a wide range of factors including the candidate's previous experience and education, market rates, minimum pay requirements for the applicable jurisdiction, business segment, supply/demand, and scheduled hours. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford.
TEMP-Workers' Compensation Claims Adjuster Argo Group International Holdings IncTEMP-Workers' Compensation Claims AdjusterIN$37.66–$44.33 / hourBoston metro area, California outside of Los Angeles & San Francisco metro area, Connecticut, Chicago metro area, Denver metro area, New Jersey (outside of New York City metro area), New York State (outside of New York City metro area), Washington, D. C. Essential Responsibilities: Working under technical direction and within significant limits and authority, adjudicate workers' compensation claims of higher technical complexity, with a direct impact on departmental results.
TEMP- Claims Adjuster Argo Group International Holdings IncTEMP- Claims AdjusterIN$37.66–$44.33 / hourCalifornia outside of Los Angeles, San Francisco metro area, Connecticut, Chicago metro area, Denver metro area, Washington State, and New York State (including Westchester County) Pay Ranges: $41.44 - $48.79 per hour. Essential Responsibilities: Working under technical direction and within significant limits and authority, adjudicate workers' compensation claims of higher technical complexity, with a direct impact on departmental results.
TEMP-Workers'''' Compensation Claims Adjuster Argo Group International Holdings IncTEMP-Workers'''' Compensation Claims AdjusterIN$37.66–$44.33 / hourBoston metro area, California outside of Los Angeles & San Francisco metro area, Connecticut, Chicago metro area, Denver metro area, New Jersey (outside of New York City metro area), New York State (outside of New York City metro area), Washington, D. C. Essential Responsibilities: Working under technical direction and within significant limits and authority, adjudicate workers' compensation claims of higher technical complexity, with a direct impact on departmental results.
TEMP- Workers' Compensation Claims Adjuster Argo Group International Holdings IncTEMP- Workers' Compensation Claims AdjusterIN$37.66–$44.33 / hourBoston metro area, California outside of Los Angeles & San Francisco metro area, Connecticut, Chicago metro area, Denver metro area, New Jersey (outside of New York City metro area), New York State (outside of New York City metro area), Washington, D. C. Essential Responsibilities: Working under technical direction and within significant limits and authority, adjudicate workers' compensation claims of higher technical complexity, with a direct impact on departmental results.
Commercial Asset Associate Small Business Administration Claims Specialist The PNC Financial Services Group IncCommercial Asset Associate Small Business Administration Claims SpecialistIndianapolis, INIn addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Claims Adjuster, Warranty American International Group Inc (AIG)Claims Adjuster, WarrantyJeffersonville, INAIG Warranty delivers a full range of service solutions including warranty management administration, extended service programs, customer service support, service network management, claims processing services, and service contract underwriting. Position Overview: Reporting to a Claims Team Manager, the Adjuster, Complex Claims works directly with the insured, service contractors, clients, and other internal and external stakeholders to support the Warranty claims team.
Claims Adjuster II - Workers' Compensation Brotherhood Mutual CareersClaims Adjuster II - Workers' CompensationFort Wayne, IndianaResolve all assigned claims (including the occasional serious/complex claim, which could include but not be limited to unusual damage or coverage issues, or that need the involvement of expert analysis or require early recognition of policyholder concerns) within established settlement authority in a prompt, fair and equitable manner. Communicate with policyholders, agents, claimants, attorneys, medical providers and other persons as needed and direct independent adjusters, appraisers and other support service providers to ensure effective, efficient, and equitable claims resolution.
Claims Adjuster II - Casualty Brotherhood Mutual CareersClaims Adjuster II - CasualtyFort Wayne, IndianaBecause the company’s niche is the church and related ministries market, and because effective service requires a thorough understanding of this market, persons in this position must be familiar with church operations and must conduct themselves in a manner that will neither alienate nor offend persons within this target niche. Investigate, evaluate, and resolve auto claims by reviewing coverage, liability, damages, and reserves and by obtaining and documenting relevant facts, statements, reports, estimates, photos, and other supporting information.