p>Role & Responsibilities (include but not limited to): Reviewing and analyzing complex coverage issues and preparation of coverage position letters Investigating, analyzing and evaluating liability and damages Managing and directing outside counsel Preparing case summary reports related to matters of significant reserve and trial activity Setting timely and appropriate case reserves Developing and executing claim strategies as well as resolution strategies Negotiating and resolving cases Attending trials, mediations and settlement conferences Working with underwriters to support policy construction and drafting, reporting claim trends, data analysis, and risk assessments Extensive communication with insureds, brokers, reinsurers, actuaries, and underwriters Attending client meetings and industry functions to support retention and development of client relationships and business Performing similar work-related duties as assigned. Qualifications: Strong analytical and organizational skills Excellent verbal and written communication skills Strong negotiation and investigation skills Ability to think strategically Ability to influence others and resolve complex, disputed claims In-depth knowledge of the litigation, arbitration, and trial process Currently holds or readily can obtain all required adjuster licenses Ability to identify and use relevant data and metrics to best manage claims Collaborative mind-set and willingness to work with people outside immediate reporting hierarchy to improve processes and generate optimal departmental efficiency Ability and willingness to present to senior management and to others in other group settings Knowledge of the insurance industry, claims process and legal and regulatory environment 5-7 years of claims handling experience or legal experience B.A.