NewDetailing Manager JobotDetailing ManagerEscalon, CA$77,000–$90,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We provides stand-alone structural steel fabrication for new design-specific multi-story buildings, seismic upgrades and retrofits to existing structures, and miscellaneous metals applications.
NewHeavy Civil/Industrial Project Manager - Water/Wastewater JobotHeavy Civil/Industrial Project Manager - Water/WastewaterLivermore, CA$120,000–$150,000 / year2. Proven experience in managing water and wastewater construction projects, including experience with underground utilities, pump stations, site work, structural concrete, - knowledge of process piping, mechanical piping, and yard piping a plus! Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewSr. Project Manager JobotSr. Project ManagerModesto, CA$175,000–$195,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. This is your opportunity to lead from the front, mentoring Project Managers, influencing strategy, and strengthening relationships with owners and engineers, while contributing directly to the success of projects that make a lasting impact.
Project Manager Healthcare Construction JobotProject Manager Healthcare ConstructionStockton, CA$120,000–$185,000 / yearJob Details: We are seeking a dynamic and experienced Permanent Project Manager for Healthcare Construction- This position plays a crucial role in our organization, overseeing the ground-up construction, expansion, addition, and renovations of healthcare facilities, including Medical Office Buildings (MOB), hospitals, and seismic retrofits. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
QC Manager JobotQC ManagerEscalon, CA$80,000–$125,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We provides stand-alone structural steel fabrication for new design-specific multi-story buildings, seismic upgrades and retrofits to existing structures, and miscellaneous metals applications.
Federal Construction Project Manager JobotFederal Construction Project ManagerStockton, CA$110,000–$160,000 / yearWith a reputation for delivering complex, high-security renovations and infrastructure upgrades for agencies like the VA, DOD, and NASA, we combine the sophisticated project management of a large firm with the agile, relationship-driven culture of a boutique builder. Qualifications: 5+ years of experience as a commercial or public works GC Project Manager; strong familiarity with public agency protocols; background in design-build construction a plus; degree in Construction Management or Civil Engineering is a plus.
NewProgram Quality Manager JobotProgram Quality ManagerStockton, CA$115,000–$140,000 / yearFounded more than 60 years ago and based in Stockton, California, we are a mid-tier aerospace and defense manufacturer building flight-critical structures, assemblies, and precision hardware for launch vehicles, satellites, and defense platforms. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewManager, HIM (Onsite) Adventist HealthManager, HIM (Onsite)Lodi, CAOur compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope. Whether virtual or on campus, Adventist Health Roseville and shared service teams have access to enjoy a welcoming space designed to promote well-being and inspire your best work.
Operations Supervisor - Warehouse (Supply Chain/Logistics) Penske Truck RentalOperations Supervisor - Warehouse (Supply Chain/Logistics)MANTECA, CAProvide operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities including, loading/unloading of trailers, cross-docking, and customer service operations in a manner consistent with company services and cost objectives. • Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required.
NewCategory Manager - Deli Coastal Pacific Food Distributors IncCategory Manager - DeliStockton, CAA successful Category Manager combines commercial acumen with operational knowledge to drive category growth, optimize product performance, and maintain strong supplier relationships Must be self-directed and possess strong decision-making skills. Reviews category and department financials (i.e. profit & loss statements) monthly and takes actions to ensure budgets are achieved; meets sales and margin budget expectations.
Business Manager, Own Brands Daymon Worldwide IncBusiness Manager, Own BrandsTracy, CAEnsure execution of the Large Account Management Process framework to identify the most critical initiatives and relationships and work with the team to lay out short and long-term plans to achieve relationships at the appropriate level for the account or assigned category business unit. Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time).
Associate Business Manager, Own Brands Advantage SolutionsAssociate Business Manager, Own BrandsModesto, CaliforniaFull timeRegardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time). Supports specific private label products &/or categories through analysis & development of marketing plans; product promotions; advertising; in-store displays; merchandising strategies; inventory forecasting; inventory forecasting; category support for small categories/suppliers.
NewEvent Manager Designate Advantage SolutionsEvent Manager DesignateLivermore, CAThe position typically requires the ability to spend 66%+ hours each workday performing the following activities: Engage in considerable physical activity, ability to lift, push and pull up to 50 pounds, stand on feet for long periods of time, use consumer goods products, prepare, and serve food and beverages safely as appropriate for the product demonstration. The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods.
Associate Business Manager, Own Brands Daymon Worldwide IncAssociate Business Manager, Own BrandsModesto, CARegardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time). Responsibilities: Supports specific private label products &/or categories through analysis & development of marketing plans; product promotions; advertising; in-store displays; merchandising strategies; inventory forecasting; inventory forecasting; category support for small categories/suppliers.
Associate Business Manager, Own Brands DaymonAssociate Business Manager, Own BrandsModesto, CaliforniaFull timeRegardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time). Supports specific private label products &/or categories through analysis & development of marketing plans; product promotions; advertising; in-store displays; merchandising strategies; inventory forecasting; inventory forecasting; category support for small categories/suppliers.
NewAssistant General Manager Buffalo Wild Wings IncAssistant General ManagerBrentwood, CA$30–$33 / hourOur managers create an environment where team members feel valued, guests receive exceptional service, and everyone works together to achieve success. The Assistant General Manager (AGM) partners with the General Manager to oversee the daily operations of the restaurant while delivering an exceptional guest.
Service Manager Buffalo Wild Wings IncService ManagerBrentwood, CA$26.50–$29 / hourOur leaders create an environment where team members feel supported, guests feel welcome, and everyone is committed to delivering an outstanding dining experience. With more than 1,300 locations worldwide, were passionate about delivering outstanding Guest experiences through teamwork, energy, and exceptional service.
Senior Channel Marketing Manager Generac Power Systems IncSenior Channel Marketing ManagerStockton, CA$140,000–$180,000 / yearAnalytical Rigor: Experience building funnel and conversion models for channel or partner programs, including the ability to define lead volume requirements, model conversion rates across the partner lifecycle, and tie activity back to revenue targets. While our primary focus is direct engagement with dealers, you will also strategically partner with our distribution network as a key path to market, leveraging those channels to broaden our reach and ensure seamless product availability.
Territory Business Manager - Mucinex - Bay Area, CA (San Francisco, Sacramento, Modesto) Reckitt Benckiser Group PlcTerritory Business Manager - Mucinex - Bay Area, CA (San Francisco, Sacramento, Modesto)Modesto, CA$73,000–$109,000 / yearMedical marketing, Global Medical Affairs, Stakeholder relationship management; Customer relationship management, Key account management; strategic partnership, Customer value maximisation, Influencing, Storytelling, Negotiation skills, operational excellence, Compliance monitoring, Digital activation to HCPs, Digital strategy; Channel strategy, Medical Sales; Clinical sales knowledge, Medical Marketing, Capability building. This is accomplished by providing company approved information and services to all classes of accounts such as physicians, nurse practitioners, physician assistants, office staff and other customers.
NewService Operations Manager HitachiService Operations ManagerLivermore, California$120,000–$130,000 / yearThe Service Operations Manager’s core responsibility is to the HAC service administration team, including service quoting, service technician scheduling, parts staging, service work order invoicing, rental commissioning, warranty processing, PM agreement quoting and administration. In performing the job, the incumbent shall take all steps necessary to comply with our safety rules and requirements and must actively support the organization's efforts to meet and exceed its goals of creating and maintaining a safe workplace.
Service Center Manager Valvoline IncService Center ManagerRiverbank, CAFrequently ascends/descends stairs/catwalks/stepstools to retrieve vehicle parts (filters, wipers, etc.) or perform services top side or underneath the vehicle (drain oil, replace filter, differential services, lubrication). Includes a variety of conditions including but not limited to proximity to moving mechanical parts, moving vehicles, electrical current, exposure to high heat, and exposure to chemicals.
NewBranch Manager PNC BankBranch ManagerLivermore, CaliforniaPNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
Associate Business Manager Own Brands Advantage Solutions IncAssociate Business Manager Own BrandsModesto, CAResponsibilities: Supports specific private label products &/or categories through analysis & development of marketing plans; product promotions; advertising; in-store displays; merchandising strategies; inventory forecasting; inventory forecasting; category support for small categories/suppliers. Take this opportunity to join North America's leading business solutions provider and build your career working with amazing people in a growing industry!
Retail Store Manager Goodwill of the San Francisco BayRetail Store ManagerBrentwood, CA$77,250–$100,000 / yearGoodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc/Goodwill of the San Francisco Bay ("GCNA/GIMV/GSFB") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. Upon completion of the MIT program, the Retail Store Manager drives retail business operations at a Retail Store location for Goodwill of the San Francisco Bay, to help fund the Goodwill mission of ending unemployment.
NewPart Sales Manager - Full Time AutoZone IncPart Sales Manager - Full TimeStockton, CAAs permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Parts Sales & Inventory Management - Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.
Operations Manager Ulta Beauty IncOperations ManagerModesto, CAThe OM leads a team of Task Associates and the Merchandise Manager (MM), and is responsible for supporting the management of the operations of a retail store, including realignments, planograms and inventory life cycle-related processes (e.g., cycle counts, damages, testers, Return To Vendors (RTV), Destroy in Field (DIF) and inventory adjustments). Leverage store forecast and payroll budgets to support with store scheduling needs and communicate the needs to the GM to maximize productivity, achieve sales and payroll goals, and complete workload (e.g., realignments, planograms, and ad set processes) on time, and within the payroll budget.
General Manager Transdev North America IncGeneral ManagerModesto, CA$140,000–$155,000 / yearAbility to effectively and appropriately communicate and/or collaborate with agencies, directors, elected officials, operators, and all levels of hourly and salaried employees, including senior management. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions.
Sr. Manager, FERC investigations - Location Flexible PG&E CorpSr. Manager, FERC investigations - Location FlexibleLodi, CAThe main functions of this department are identifying areas of compliance risk and opportunities to mitigate those risks, including through incident reporting and investigations, overseeing Electric Operations and Power Generation CAP, and validating the controls on the organization. Manage team to prepare Apparent Cause Evaluations (ACEs), Workgroup Evaluations (WGEs), or similar, including identifying corrective actions and gaining consensus with senior leadership to mitigate risk.
Associate General Manager CarvanaAssociate General ManagerTracy, CA$150,000–$170,000 / yearRequires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance. Aid in the execution of Continuous Improvement projects at home site and, if applicable, throughout the region/network, while implementing and training process changes.
Senior Operations Manager CarvanaSenior Operations ManagerTracy, CA$150,000–$170,000 / yearRequires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance. Aid in the execution of Continuous Improvement projects at home site and, if applicable, throughout the region/network, while implementing and training process changes.
Assistant Store Manager I Tapestry IncAssistant Store Manager ILivermore, CA$18.50–$38.25 / hourDeveloping Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
NewAssistant Store Manager BootBarn.comAssistant Store ManagerStockton, CAEnsure appropriate merchandise stock levels, merchandise adjacencies and presentations, signing and assortments to meet the needs of your customer along with adhering to all Company visual presentation guidelines. The Assistant Store Manager is an essential part of the store leadership team and is responsible for collaborating with the Store Manager to cultivate and maintain an environment that supports the Boot Barn Mission, Vision, and Values.
READY MIX OPERATIONS MANAGER Knife River CorpREADY MIX OPERATIONS MANAGERSTOCKTON, CAThis role provides leadership to plant managers, dispatchers, drivers, and production teams while ensuring safe, efficient, and profitable operations. Success in this position requires strong industry knowledge, sound decision-making skills, and the ability to build productive relationships across operations, sales, maintenance, and executive leadership.
Senior Associate Brand Manager -La Marca E. & J. Gallo WinerySenior Associate Brand Manager -La MarcaModesto, CA$103,100–$154,700 / yearMasters degree plus 2 years of marketing, agency, brand ambassador, tasting room, bartender/mixology, restaurant management, or sales experience reflecting increasing levels of responsibility; OR Bachelors degree plus 4 years of marketing, agency, brand ambassador, tasting room, bartender/mixology, restaurant management, or sales experience reflecting increasing levels of responsibility; OR Bachelors plus 3 years of Gallo sales, marketing, engineering or operations experience reflecting increasing levels of responsibility; OR High School diploma or State-issued equivalency certificate plus 8 years of marketing, agency, brand ambassador, tasting room, bartender/mixology, restaurant management or sales experience reflecting increasing levels of responsibility. Masters degree plus 4 years of brand marketing experience; OR Bachelors degree plus 7 years of marketing, agency, brand ambassador, tasting room, bartender/mixology, restaurant management, or sales experience reflecting increasing levels of responsibility; OR Bachelors plus 6 years of Gallo sales, marketing, hospitality, engineering or operations experience reflecting increasing levels of responsibility.
5877 - Assistant Store Manager PT Hat World Inc.5877 - Assistant Store Manager PTStockton, CAAssistant Store Managers are accountable for every aspect of the retail store performance inclusive of achieving key results, creating a fun and inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids' products and services. Execute optimal layout and visual merchandising (VM) or product presentation strategy, including managing window activations, hardware flips, mannequin flips, and seasonal or weekly merchandise changes.
8505 - Assistant Store Manager PT Hat World Inc.8505 - Assistant Store Manager PTLivermore, CAAssistant Store Managers are accountable for every aspect of the retail store performance inclusive of achieving key results, creating a fun and inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids' products and services. Execute optimal layout and visual merchandising (VM) or product presentation strategy, including managing window activations, hardware flips, mannequin flips, and seasonal or weekly merchandise changes.
6386 - Assistant Store Manager PT Hat World Inc.6386 - Assistant Store Manager PTLivermore, CAAssistant Store Managers are accountable for every aspect of the retail store performance inclusive of achieving key results, creating a fun and inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids' products and services. Execute optimal layout and visual merchandising (VM) or product presentation strategy, including managing window activations, hardware flips, mannequin flips, and seasonal or weekly merchandise changes.
Cultural Resources Project Manager - Northern California Helix Environmental Planning IncCultural Resources Project Manager - Northern CaliforniaCARemote$80,000–$110,000 / yearThe Cultural Resources Project Manager role offers flexibility with a hybrid or fully remote work environment, paired with meaningful fieldwork and site engagement across Northern California. As a Cultural Resources Project Manager, your day may begin with coordinating field survey logistics, followed by reviewing archaeological findings or preparing technical reports.
Service Manager BridgestoneService ManagerLivermore, CaliforniaWhatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to “Serve Society with Superior Quality”, for that, we offer you more than just a competitive compensation; we will provide you: A supportive and engaging onboarding experience to ensure a smooth transition into our team. Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers.
Facility Environmental Manager - Gypsum Koch IncFacility Environmental Manager - GypsumAntioch, CA$120,000–$135,000 / yearFacility Environmental Manager - Gypsum - Antioch, California, United States - 188926 - Koch. Koch Disruptive Technologies.
Customer Development Manager Ryder System IncCustomer Development ManagerStockton, CAThe Customer Development Manager FMS position is responsible for the management of assigned accounts in the Business Unit (BU); the education/development of customer interest in additional Ryder services (including: Full Service Lease, Programmed Maintenance, Lease Financing, Fleet Management Services and Dedicated Contract Carriage) by utilizing the Ryder Sales Process. Compensation Information: The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.
Assistant Project Manager - Plant Garney ConstructionAssistant Project Manager - PlantTracy, CA$100,000–$130,000 / yearIf you have questions or would like more information, please email recruiter@garney.com and include the job location and requisition ID (listed below the job title at the top of the page) to ensure a prompt response. Any unsolicited resumes sent to Garney or submitted to employees outside of the Recruiting Team will be deemed the property of Garney.
Sleep Center Manager Living Spaces Furniture LLCSleep Center ManagerManteca, CA$73,000–$97,450 / yearCollaboration: Build productive working relationships with the Director of Revive, mattress sales team, department store leadership, other Sleep Center Managers within the market, operations, logistics, and visual supervisors. Pay will be determined by several factors, including, but not limited to: applicant's education, relevant work experience, knowledge, applicable and relevant skills and abilities, market demand, Company budget, as well as internal equity and alignment with geographic market data.
Project Manager - Water/Wastewater Garney ConstructionProject Manager - Water/WastewaterTracy, CA$130,000–$170,000 / yearIf you have questions or would like more information, please email recruiter@garney.com and include the job location and requisition ID (listed below the job title at the top of the page) to ensure a prompt response. Any unsolicited resumes sent to Garney or submitted to employees outside of the Recruiting Team will be deemed the property of Garney.
Business Development Manager - Water/Wastewater Garney ConstructionBusiness Development Manager - Water/WastewaterTracy, CALeadership in development and execution of regional / industry-specific marketing and branding plans, in collaboration with corporate marketing staff, including plans for local/regional conferences, events, and industry networking. Leads the proposal process for services in response to invitations to bid and provides leadership and direction to the proposal team from inception (capture planning stage) to completion (proposal submission/interview stage).
Senior Project Manager - Water/Wastewater Plant Garney ConstructionSenior Project Manager - Water/Wastewater PlantTracy, CA$175,000–$195,000 / yearIf you have questions or would like more information, please email recruiter@garney.com and include the job location and requisition ID (listed below the job title at the top of the page) to ensure a prompt response. Any unsolicited resumes sent to Garney or submitted to employees outside of the Recruiting Team will be deemed the property of Garney.
Zoo & Interpretive Services Manager Association of Zoos and AquariumsZoo & Interpretive Services ManagerLodi, CAEditor toolbarsDocument Maximize Show BlocksEditing Cut Copy Paste Paste as plain text Paste from Word Clipboard Tools Undo Redo Find Spell Check As You Typeabout HelpStylesFormatFormatBasic Styles Bold Italic Underline Remove FormatParagraph Align Left Center Align Right Justify Justify Tools Insert/Remove Numbered List Insert/Remove Bulleted List Decrease Indent Increase Indent Block QuoteInsert Image Table Insert Horizontal Line Insert Special Character Insert Insert HTMLLinks Link Unlink Anchor. Develops and implements fund-raising, promotions, marketing, public relations, and community support activities; speaks before clubs, organizations, businesses and individuals to promote support for the zoo; serves as liaison to community organizations, businesses, agencies, and the public to promote involvement and support, and to resolve problems and complaints; promotes development of and assists the Zoological Society, and provides advice and support.
Business Development Manager Ryder System IncBusiness Development ManagerStockton, CACompensation Information: The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. Current Employees: If you are a current employee at Ryder, please click here ( https://wd5.myworkday.com/ryder/d/task/2998$46522.htmld ) to log in to Workday to apply using the internal application process.
Taco Bell Assistant Manager Taco Bell CorpTaco Bell Assistant ManagerTracy, CAThe Assistant General Manager (AGM) plays a pivotal role in daily restaurant operations, supporting the General Manager (GM) by providing the leadership necessary to ensure smooth operations, optimal efficiency, and exceptional results. Training & Development: Play an active role in training and developing individuals interested in leadership roles, assisting in the creation of development plans, and providing constructive feedback.
Taco Bell Shift Manager Taco Bell CorpTaco Bell Shift ManagerAntioch, CALEADERSHIP BEHAVIORS: Composure: Remains calm under pressure, is not defensive or irritated when times are tough; demonstrates maturity and reliability; can handle stress and remain balanced during unexpected situations; acts as a calming influence in a crisis. Customer Focus: Dedicated to meeting the expectations and requirements of both internal and external customers; gathers first-hand customer feedback and uses it to improve products and services; builds and maintains trust and respect with customers.