NewSales Operations & Customer Experience Manager Quest Safety Products, Inc.Sales Operations & Customer Experience ManagerIndianapolis, INWe are seeking an experienced Sales Operations & Customer Experience Manager who can strengthen sales execution, improve cross-functional coordination, and protect the time our sales team spends with customers and prospects. As both a full-line safety distributor and manufacturer of disposable protective apparel, we help customers protect their people, products, and operations through quality products, technical expertise, and reliable support.
Operations Service Manager - Indianapolis Market Burlington Stores IncOperations Service Manager - Indianapolis MarketIndianapolis, IN$21.05–$28.05 / hourYou'll coach, train and develop a team of Cashiers and Customer Service Supervisors, Receiving team members and Receiving Supervisors while also overseeing business operations to ensure our associates are delivering excellent customer service and the highest degree of professionalism. You will serve as a role model for store associates, demonstrating and reinforcing the company's Core Values, developing trust and respect among peers and staff, building strong teams and partnerships, and driving business results.
Sr. Customer Success Manager, Strategic Accounts Genesys Cloud Services IncSr. Customer Success Manager, Strategic AccountsIN$104,000–$183,000 / yearOur platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships. Help build, support and operate technology used by more than 8,000 organizations in over 100 countries - moving AI from possibility to production in real-world enterprise environments every day.
Senior Customer Success Manager Genesys Cloud Services IncSenior Customer Success ManagerIN$104,000–$183,000 / yearThrough Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. Role Overview: Shape and scale how Customer Success delivers impact by leading high-visibility programs that drive adoption, retention, and growth across the organization.
Customer Service, Supervisor - Diploma Herff Jones IncCustomer Service, Supervisor - DiplomaIndianapolis, INThe Supervisor of the Diploma Customer Service Team will play an integral role in maintaining outstanding employee service levels with customers and sales partners, improve quality of service, maintain professional and technical knowledge while upholding Herff Jones corporate values. A positive attitude with a focus on learning the complete product cycle to better service the customer (schools and administrators) and Herff Jones' network of independent sales representatives.
Customer Service Coordinator Humane Society for Hamilton CountyCustomer Service CoordinatorFishers, IN$18–$19 / hourYou will work alongside the Customer Service Manager to support, coach, train, and guide our Customer Service Intake & Adoption Counselors while helping ensure every visitor, adopter, donor, supporter, and community member receives exceptional service. This team helps families adopt, reunites lost pets with their people, supports animal intakes, answers tough questions, and keeps the front of the shelter moving with compassion and professionalism.
Operations/Service Manager Burlington StoresOperations/Service ManagerNoblesville, IndianaYou’ll coach, train and develop a team of Cashiers and Customer Service Supervisors, Receiving team members and Receiving Supervisors while also overseeing business operations to ensure our associates are delivering excellent customer service and the highest degree of professionalism. You will serve as a role model for store associates, demonstrating and reinforcing the company’s Core Values, developing trust and respect among peers and staff, building strong teams and partnerships, and driving business results.
Customer Success Manager - Tableau Salesforce IncCustomer Success Manager - TableauIndianapolis, IN$123,100–$186,300 / yearTechnology Media Telecommunication (TMT) - Works with technology companies, telecommunications providers, media organizations, and high-tech firms to accelerate innovation, improve customer success outcomes, and drive platform adoption at scale (Direct experience with Media Cloud strongly preferred). Health & Life Sciences (HLS) - Collaborates with healthcare providers, payers, life sciences, pharmaceutical, and medical device companies to support digital health initiatives, regulatory compliance, and improved patient/member outcomes through the Salesforce platform (Direct experience with Health Cloud and/or Life Sciences Cloud strongly preferred).
Customer Success Manager - Tableau Salesforce.com, Inc.Customer Success Manager - TableauIndianapolis, IN$123,100–$186,300 / yearWe are looking for candidates who have experience supporting customers in one or more of the following industries: Health & Life Sciences (HLS) - Collaborates with healthcare providers, payers, life sciences, pharmaceutical, and medical device companies to support digital health initiatives, regulatory compliance, and improved patient/member outcomes through the Salesforce platform (Direct experience with Health Cloud and/or Life Sciences Cloud strongly preferred). Technology Media Telecommunication (TMT) - Works with technology companies, telecommunications providers, media organizations, and high-tech firms to accelerate innovation, improve customer success outcomes, and drive platform adoption at scale (Direct experience with Media Cloud strongly preferred).
Manager, Customer Relationship Management Everwise Credit UnionManager, Customer Relationship ManagementCarmel, IndianaThe Manager, Customer Relationship Management oversees the day-to-day operation of the CRM solution, leads the CRM solutions team, works closely with Everwise stakeholders and business units to develop and implement a CRM product roadmap, integrate CRM solutions into Everwise processes, and ensure the success of the CRM solution. As the advocate for the CRM solution, the organization, and the end users, the Manager, Customer Relationship Management is responsible for understanding market and customer needs, making key product decisions, and uniting different teams around a common vision and goal for the solution.
Enterprise Customer Account Manager UKGEnterprise Customer Account ManagerIndianapolis, INA successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives. Our Services and Distribution Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers’ goals with our broad set of products.
Event Services Client Account Manager Allied UniversalEvent Services Client Account ManagerIndianapolis, IndianaAccount managers also build, improve, and maintain relationships with clients and employees, develop and retain staff, and coordinate needed support services and solve problems to effectively run the account and event operations. Capably utilize ABI and WinTeam for scheduling and billing, and to produce reports (such as Scheduling Activity, invoice Aging by tiers, Training Summary and Training Detail reports) that require interpretation and action for effective business management.
Customer Success Manager PaxafeCustomer Success ManagerIndianapolis, IndianaLead end-to-end customer implementations across PAXAFE’s platform (Command Center, Lane Qualification, Auto Product Release, Risk Intelligence), with a strong focus on timeline, scope, and delivery quality. You don’t need to be an engineer, but you should be technically fluent — comfortable working with APIs, integration workflows, and data structures — and able to bridge the gap between business, operations, and engineering.
Customer Success Manager, SLED Okta IncCustomer Success Manager, SLEDIndianapolis, INClassification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. The annual OTE range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between:$116,000-$159,500 USDThe Okta Experience Supporting Your Well-Being Driving Social Impact Developing Talent and Fostering Connection + Community We are intentional about connection.
Customer Success Account Manager - Signature - Lawrence, IN UPSCustomer Success Account Manager - Signature - Lawrence, ININDIANAPOLIS, INThe Signature Customer Success Supervisor will drive customer loyalty and growth by identifying patterns, addressing common challenges, and enabling customers to maximize their success with our solutions and products. The Signature Customer Success Supervisor will excel in managing multiple customers efficiently, providing value-driven guidance, and ensuring consistent engagement.
Sr. Customer Success Manager, Strategic Accounts GenesysSr. Customer Success Manager, Strategic AccountsIndianaIf you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com?subject=Request%20for%20Reasonable%20Accommodation&body=Hello%2C%20%0A%0AI%20would%20like%20to%20request%20a%20reasonable%20accommodation.%20Please%20see%20the%20information%20below%3A%20%0A%20%0AFirst%20Name%20%28Required%29%3A%0A%20%0ALast%20Name%20%28Required%29%3A%0A%20%0AEmail%20Address%20%28Required%29%3A%0A%20%0APhone%2FTTY%20Number%3A%0A%20%0APreferred%20Method%20of%20Contact%3A%20%28Required%29%3A%0A%20%0ACountry%20of%20Residence%3A%20%28Required%29%3A%0A%20%0AIs%20the%20request%20related%20to%20COVID-19%3F%20%28Required%29%3A%0A%20%0AIs%20the%20request%20related%20to%20a%20firmly%20held%20religious%20belief%3F%20%28Required%29%3A%0A%20%0AIs%20your%20reasonable%20accommodation%20request%20time%20sensitive%3F%20%28Required%29%3A%0A%20%0AWhat%20specific%20reasonable%20accommodation%28s%29%20or%20modification%28s%29%20are%20you%20requesting%3F%20%28Required%29%3A%20%20%0A%0AWhat%2C%20if%20any%2C%20job%20functions%20are%20you%20having%20difficulty%20performing%3F%20%E2%80%8B%20%28Required%29%3A%0A%20%0AIf%20you%20are%20requesting%20a%20specific%20reasonable%20accommodation%2C%20how%20will%20that%20accommodation%20assist%20you%3F%20%28Required%29%3A. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.
Manager of Customer Success Lilt IncManager of Customer SuccessIndianapolis, INSkills and Experience: Proven track record: 5+ years of experience leading, managing, and building high-performing Customer Success/Account Management teams, ideally in a fast-paced, technology-driven environment. Quantify the impact of your work: Drive data-driven decisions by measuring key metrics like quality scores, Customer Success scores, NRR (Net Retention Rate), and CSAT (Customer Satisfaction Score).
NewCustomer Account Manager 2 UKGCustomer Account Manager 2Indianapolis, INRelationship Building:?Build strong relationships with business decision-makers across accounts by leveraging sales management teams, executive sponsors, and in-person meetings. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched.
Customer Marketing Manager Wolters KluwerCustomer Marketing ManagerIndianapolis, IN$107,500–$188,400 / yearProven ability to design and execute targeted, account-specific retention and renewal strategies and campaigns that align with Customer Success and Sales teams, driving contract renewals, expansion opportunities, and long-term customer value through personalized engagement, lifecycle insights, and data-driven campaign optimization. Deep experience and strong planning acumen in managing events and conferences as strategic demand-generation channels, driving qualified leads, supporting pipeline growth, and enabling sales teams in customer acquisition and renewal conversations.
Manager, Customer Success Verint Systems, Inc.Manager, Customer SuccessIndianapolis, INThe Manager of Customer Success leads a team of Customer Success Managers responsible for driving adoption, value realization, retention, and expansion across a defined portfolio of Verint customers. The Manager is accountable for team-level revenue outcomes (revenue retention, renewal rates, and expansion pipeline) and for developing CSMs into high-performing customer advocates.
Unit Customer Experience Manager I Inter IKEA Systems BVUnit Customer Experience Manager IFishers, IN$84,503–$125,698 / yearLeads the Loyalty and Customer Service team and working in collaboration with the Commercial Team, Logistics team to secure a seamless and high quality multichannel shopping experience'. We're a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right!
General Manager - Food Services Aramark Corp.General Manager - Food ServicesIndianapolis, IN$80,000–$85,000 / yearTHE OPPORTUNITY: As a General Manager, you will plan, manage, and lead multiple contracted services with multi-million dollar revenue to meet operating and financial goals, client objectives, and guest needs. Aramark Sports & Entertainment is looking to hire a General Manager to support our food and beverage operations at a large multi-sport complex in Cincinnati, Ohio.
Diesel Service Manager - Relo to Iowa GpacDiesel Service Manager - Relo to IowaPlainfield, IN80000–110000GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. Gpac is working with a well-respected multi-location equipment company that is looking for a highly motivated individual to fill the role of Service Manager .
Incog Biopharma Services Careers - Manager Of Packaging INCOG BioPharmaIncog Biopharma Services Careers - Manager Of PackagingFishers, INThe Manager of Device Assembly & Packaging holds strategic and operational accountability for INCOG's device assembly and packaging (DAP) program, overseeing 24/7 DAP operations across all production shifts at the Fishers, Indiana facility. This position is a critical quality and operational steward, interfacing across Quality, Manufacturing, and Regulatory Affairs to ensure the DAP program meets current GMP requirements and supports INCOG's growth as a world-class sterile injectable CDMO.
HVAC Service/Sales Manager GpacHVAC Service/Sales ManagerIndianapolis, IN80000–120000GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.
Operations Manager - Repair Services (Central Indiana) ComSonicsOperations Manager - Repair Services (Central Indiana)Greenwood, INFull timeThe role also ensures compliance with the ISO 9001 quality management system and partners closely with customer service and sales to support expedite requests, equipment status updates, and shipment timelines. The position is onsite in Greenwood and involves a mix of office and repair‑shop activity, including moving throughout the repair operation, communicating with team members, and occasional physical activity.
Metal Building Components Service Center Manager Trainee McElroy MetalMetal Building Components Service Center Manager TraineeIndianapolis, IndianaAbout McElroy Metal McElroy Metal is a leading manufacturer of metal roofing, metal siding and sub-structural components with 14 manufacturing facilities, 29 Service Centers and 44 Metal Mart locations across the US. After making a conditional offer and running a background check, if McElroy Metal is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
Construction Steel Erection Services Project Manager Span Construction & Engineering, Inc.Construction Steel Erection Services Project ManagerLebanon, INExperience: Minimum 5 years of experience as a Project Manager (specifically with structural steel projects) or 2 years of Construction Management experience in combination with 5+ years of experience in the field managing Pre-Engineered Metal Building construction projects. Requisitions all labor, equipment and materials necessary to complete the project: work with engineering personnel as deemed necessary to finalize the material orders and to establishes guidelines for the execution of the engineering work required for the project.
Customer Service Representative I Oldcastle BuildingEnvelopeCustomer Service Representative IIndianapolis, IndianaFrom apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. This is assured by documenting customer interactions and transactions, accurately processing quotes and orders through data entry, providing a timely response to customer calls and reports to the Customer Service Manager.
Manager, RCM Services RethinkFirstManager, RCM ServicesIndianapolis, INRemoteFull timeOver time, we expanded our offerings to support the entire behavioral health community by adding solutions in the employer (RethinkCare), provider (RethinkBH), and payor (RethinkFutures) industries, and to drive whole child wellness and success in education (RethinkEd). The Manager, RCM Services will play a key role in the continued development and growth of the Billing department and will work closely with the Enrollment & Credentialing Team to ensure the best customer experience.
Service Manager HondaService ManagerWhitestown, IndianaAchievement of service department revenue and profitability goals• High customer satisfaction (CSI) scores and retention• Increased technician productivity and efficiency• Strong team engagement, retention, and development• Effective execution of service processes and operational consistency. This role is responsible for managing service advisors, technicians, and support staff while driving performance metrics and fostering a culture of accountability, continuous improvement, and teamwork.
Patient Services Manager Aramark Corp.Patient Services ManagerIndianapolis, INThe Patient Service Manager will support the Patient Services Operation in the Food & Nutrition Department and will be responsible for developing and executing dining solutions to meet patient and customer needs and tastes. Adopt all Aramark processes and systems, understand performance metrics, data, order, and inventory trends; educate teams on key levers to improve margins.
Food Service Manager Aramark Corp.Food Service ManagerIndianapolis, INAdopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins. The Food Service Manager is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes.
Area Manager - HVAC Commercial Services - Midwest Carrier CorporationArea Manager - HVAC Commercial Services - MidwestIndianapolis, IN$117,500–$234,500 / yearThrough cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation.
Field Service Manager Paul Davis RestorationField Service ManagerIndianapolis, Indiana$18–$25 / hourRole on the Team (Job Responsibilities): High level performance of water mitigation, tarping, board up, mold remediation, asbestos/lead abatement and carpet cleaning/reinstallation services according to Paul Davis and industry specifications under the supervision of the Mitigation Manager. Our team puts emphasis into living our Vision, Mission and Values to be more than just a service provider – our Field Service Manager are on the front lines of restoring their communities by being first on site after disasters strike (i.e. floods, fires) and will be leading the mitigation effort to restore the property.
Oracle Cx Field Service Manager, Functional Transformation Deloitte Touche Tohmatsu LtdOracle Cx Field Service Manager, Functional TransformationIndianapolis, IN$130,800–$241,000 / yearYou will demonstrate Oracle Field Service expertise and serve as a primary client contact to facilitate requirement gathering/clarifications, build personas and process flows, guide backlog grooming, solution designs, and articulate business during sprint demo/feature demos. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service.
Residential Service Manager CertaPro Painters Indianapolis & DaytonResidential Service ManagerIndianapolis, IndianaThe Associate's primary responsibility is to ensure all painting work is completed in a timely manner, delivering certainty through this process to the client while maintaining safe job sites and meeting gross margin goals. We are currently looking for a self-motivated and outgoing individual who is looking for a challenging opportunity to join our team as a Residential Service Manager.
Service Manager Bridgestone Americas IncService ManagerWestfield, IN$20.60–$30.90 / hourWhatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to "Serve Society with Superior Quality", for that, we offer you more than just a competitive compensation; we will provide you: A supportive and engaging onboarding experience to ensure a smooth transition into our team. Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers.
Branch Manager - Environmental Services GFL Environmental, IncBranch Manager - Environmental ServicesIndianapolis, IndianaManage all aspects of the day-to-day operations within assigned region, ensuring employees are utilized, managed, and coordinated appropriately and effectively. Responsibilities will include the growth and development of the Commercial & Oil lines of business, all operational aspects of team management, budgeting, forecasting, business planning, and P&L reporting.
General Manager - Environmental Services GFL Environmental, IncGeneral Manager - Environmental ServicesIndianapolis, IndianaManage all aspects of the day-to-day operations within assigned region, ensuring employees are utilized, managed, and coordinated appropriately and effectively. Responsibilities will include the growth and development of the Commercial & Oil lines of business, all operational aspects of team management, budgeting, forecasting, business planning, and P&L reporting.
Environmental Services EVS Manager Aramark Corp.Environmental Services EVS ManagerIndianapolis, INModel key leadership behaviors and ensure the highest levels of safety, quality and service excellence for employees, clients and consumers. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential.
Environmental Services Department Manager Healthcare Services Group IncEnvironmental Services Department ManagerIndianapolis, INJoin Healthcare Services Group (HCSG) as an Account Manager, leading housekeeping, laundry, and floor care teams in a long-term care facility. If you''re looking for a role where you can lead with passion, drive positive change, and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!
Account Manager - Engineered Services White Cap Supply Holdings IncAccount Manager - Engineered ServicesIndianapolis, INKey responsibilities will include creating positive relationships with our clients, development of new business using our Sales Process and resolving of all customer issues with project service and project management. Weekly target goals of revenue driving activities: new opportunities found, 1st appointments, customer visits / jobsite visits and close meetings with decision makers.
Account Manager - Engineered Services White Cap ManagementAccount Manager - Engineered ServicesIndianapolis, IndianaKey responsibilities will include creating positive relationships with our clients, development of new business using our Sales Process and resolving of all customer issues with project service and project management. Weekly target goals of revenue driving activities: new opportunities found, 1st appointments, customer visits / jobsite visits and close meetings with decision makers.
Manager, Field Service Rivian Automotive IncManager, Field ServiceFishers, IN$97,400–$129,120 / yearFrequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners Strong understanding of written and spoken English Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics Pay Disclosure The salary range for this role is USD 97,400 - 129,120 for Indiana based applicants. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.
District Service Manager Securitas Technology CorpDistrict Service ManagerFishers, INAs the Electronic Security District Service Manager for Securitas Electronic Security, Inc, you will work as a member of the service business team and provide leadership to a technician workforce of 35 + associates. Participate with Sales, Systems, and Service and Support associates at various levels to develop account strategies and action plans that contribute to the overall success of the Business Team.