NewCustomer Service Representative UlineCustomer Service RepresentativeKenosha, WI$27ā$32 / hourUline, a family-owned company, is North Americaās leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations. Learn: In-depth training helps you sharpen communication and problem-solving skills.
NewCustomer Service Representative - Overnights UlineCustomer Service Representative - OvernightsKenosha, WI$29ā$34 / hourUline, a family-owned company, is North Americaās leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations. Learn: In-depth training helps you sharpen communication and problem-solving skills.
NewCustomer Service Representative - Bilingual UlineCustomer Service Representative - BilingualKenosha, WI$26ā$30 / hourUline, a family-owned company, is North Americaās leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations. Learn: In-depth training helps you sharpen communication and problem-solving skills.
NewSales Account Representative UlineSales Account RepresentativeKenosha, WIUline, a family-owned company, is North Americaās leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations and 17 sales offices. As a privately owned company, Uline continues to grow, creating new career opportunities and job stability you can count on!
NewCustom Orders Representative UlineCustom Orders RepresentativeKenosha, WIAs a Uline Custom Orders Representative, youāll support custom and drop ship orders, serving as liaison between our vendors and customers to deliver an exceptional experience our customers love! Act as liaison between customers and vendors via phone and email, monitoring orders to ensure timely production and delivery to our customers.
NewSales Representative - Alarm Systems Securitas TechnologySales Representative - Alarm SystemsWaukesha, WI$40,000ā$65,000As a trusted leader in systems integration and alarm monitoring, we bring the Securitas Technology Difference to lifeā delivering a comprehensive suite of video surveillance, access control, intrusion detection, fire safety, and integrated security solutions. Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes.
Sales Representative Company ConfidentialSales RepresentativeMilwaukee, WIFull timeAs a testament to our commitment to service, Globe Life companies have more than 17 million policies in force ā more than any other life insurance company in the country (excluding reinsurance companies; as reported by S&P Global Market Intelligence 2023). Our mission is to provide products and services that empower our customers to help secure their financial future and protect their families in times of need.
Sales Representative Company ConfidentialSales RepresentativeMilwaukee, WI$77,000ā$125,500 / yearFull timeAbility to advance and grow at your pace Continuous recognition for achievement Positive corporate culture fostered by the sense of ownership and empowerment World-class customer service. We are looking for a growth mindset, driven, passionate, and long-term career minded individuals who want to get paid what they are worth.
Career Services Advisor Bryant & Stratton CollegeCareer Services AdvisorWauwatosa, WIBryant & Stratton Career Services Representatives will be responsible for assisting the Director in developing strategies, developing long range strategic plans, implementing tactics and assisting with managing the internal operations of the Career Services department to ultimately achieve Career Services goals and objectives consistent with the mission, vision and values of the College. Essential Job Functions and Duties: Develop and maintain employer relationships through a strong professional business development approach that result in internship sites, employment and competitive salaries for students; identify, promote and manage opportunities for employer interaction with Bryant & Stratton College.
Registration Services Representative - Clinical Practice Services The Medical College of WisconsinRegistration Services Representative - Clinical Practice ServicesMilwaukee, WisconsinThe Registration Services Representative (RSR) is responsible for complete registration & eligibility on non-central scheduled patients, scheduled inpatients, and research patients. Employees, students, applicants or other members of the MCW community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic.
Patient Services Representative - Psychology Marquette UniversityPatient Services Representative - PsychologyWIProficiency in clinic management duties such as but not limited to familiarity with health care service provision and setting, experience with client phone calls and interviews, familiarity with private client and/or insurance billing, ease of managing insurance contracts, understanding of mental health diagnostic codes, familiarity with electronic medical record systems and other clinic technology such as video recording and progress monitoring. Posting Number 201104656 Position Title Patient Services Representative - Psychology State WI Employment Status Part Time Position Status Limited Term If Limited Term (End Date of Assignment, Project, or Grant) 05/31/2027 Position Type Staff Job Family Operations and Administrative Services # Hours Per Week 20 Position Overview.
Sales Representative - Facility Services CintasSales Representative - Facility ServicesMilwaukee, WIWith offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the WorkdayĀ®. Cintas Corporation helps more than one million businesses of all types and sizes get Ready⢠to open their doors with confidence every day by providing products and services that help keep their customersā facilities and employees clean, safe, and looking their best.
Sales Representative - Facility Services (Milwaukee, WI, US, 53223) Cintas CorpSales Representative - Facility Services (Milwaukee, WI, US, 53223)Milwaukee, WIWith offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday. Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best.
Ticket Services Representative Milwaukee BrewersTicket Services RepresentativeMilwaukee, WisconsinJob Description: The Ticket Services Representative is responsible for maximizing individual ticket sales using the Tickets.com ticketing system, in addition to providing exceptional customer service at the American Family Field ticket office. Interactions will include single-event ticket purchases, ticket exchanges, will-call transactions, troubleshooting digital tickets and Ballpark app issues, as well as future event-related ticket sales.
Work From Home - Client Services Representative AO Garcia AgencyWork From Home - Client Services RepresentativeKenosha, WisconsinAll interviews will be conducted via Zoom video conferencing(Global Elite Empire Consultants is a third-party recruiter, not an insurance agency)We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. Incentives include but not limited to:⢠No cold calling⢠Qualified lead program⢠Advancement based on performance⢠Weekly pay⢠Mentorship and complete training⢠Industry leading tools and technology access⢠Work from home (web conference-based presentations).
Credit Union Member Service Representative Northwestern MutualCredit Union Member Service RepresentativeFranklin, WisconsinContribute to the general operations of the credit union by assuming primary or backup responsibility for various back office tasks, which may include, but is not limited to payroll deduction maintenance, Individual Retirement Accounts, member email correspondence, filing, Automated Clearinghouse transaction processing, debit card report monitoring, ATM balancing and maintenance, debit disputes, assistance with marketing mailings, report monitoring, computer operations, loan operations support, share draft overdrafts, returned check processing, negative balance monitoring, OFAC review, check orders, restaurant deposits, remittance and reconciliation of ticket sales, document imaging, and assistance with credit union events as needed. ⢠Provide accurate, prompt and professional service to credit union members and employees of Northwestern Mutual by performing financial transactions, including deposits, withdrawals, account transfers, loan payments, loan advances, credit card advances, check cashing, coin cashing, mail processing, wire transfers, gift and travel card sales, ticket sales, stamp sales and money orders and cashier's check sales.
Bilingual Financial Service Representative Attain FinanceBilingual Financial Service RepresentativeOak Creek, Wisconsin$16.75ā$23.25 / hour
Customer Service Representative Apply Today VIRTUAL Globe Life AIL - Lisa RusselCustomer Service Representative Apply Today VIRTUALKenosha, WIRemoteFull timeAs a Remote Services Representative, youāll serve as a trusted point of contact for families seeking financial protection and peace of mind. In this role, youāll help protect families and children by guiding them through important financial decisions with care, professionalism, and integrityāall from the comfort of your home.
Customer Service Representative Apply Today VIRTUAL - Globe Life AIL Lisa RusselCustomer Service Representative Apply Today VIRTUAL - Globe Life AILKenosha, WisconsinRemoteAs a Remote Services Representative, youāll serve as a trusted point of contact for families seeking financial protection and peace of mind. In this role, youāll help protect families and children by guiding them through important financial decisions with care, professionalism, and integrityāall from the comfort of your home.
Inside Service Representative GallagherInside Service RepresentativeBrookfield, WisconsinThe actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. As an Inside Service Representative with National Insurance Services, youāll be the trusted expert clients rely on and the essential partner supporting our Account Representatives, Sales Representatives, and Regional Vice President.
Customer Service Representative - Grafton Auto Club GroupCustomer Service Representative - GraftonGrafton, WisconsinBy continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy lifeās journey through insurance, travel, financial services, and roadside assistance. Ā· Provide cashiering services to members which includes taking and processing payments for insurance policies (installment, lapse or reinstatement), travel and sale of tickets, and travel money products, processing remittance/depository transfers and balancing cash drawer.
Customer Service Representative - Milwaukee Auto Club GroupCustomer Service Representative - MilwaukeeMilwaukee, WisconsinBy continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy lifeās journey through insurance, travel, financial services, and roadside assistance. Ā· Provide cashiering services to members which includes taking and processing payments for insurance policies (installment, lapse or reinstatement), travel and sale of tickets, and travel money products, processing remittance/depository transfers and balancing cash drawer.
Customer Service Representative - Grafton AAA Southern New EnglandCustomer Service Representative - GraftonGrafton, WIBy continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. Provide cashiering services to members which includes taking and processing payments for insurance policies (installment, lapse or reinstatement), travel and sale of tickets, and travel money products, processing remittance/depository transfers and balancing cash drawer.
Customer Service Representative - Milwaukee AAA Southern New EnglandCustomer Service Representative - MilwaukeeMilwaukee, WIBy continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. Provide cashiering services to members which includes taking and processing payments for insurance policies (installment, lapse or reinstatement), travel and sale of tickets, and travel money products, processing remittance/depository transfers and balancing cash drawer.
Customer Service Representative - State Farm Agent Team Member Brian Brecklin - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberBrookfield, WIAs a Customer Service Representative - State Farm Agent Team Member with Brian Brecklin - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Brian, our agency leader, is a long-time resident of Southeastern Wisconsin, and has served the Brookfield, WI area and neighboring communities as a trusted State Farm Agent since 2003.
Bilingual Financial Service Representative Heights Finance CorporationBilingual Financial Service RepresentativeOak Creek, WI$16.75ā$23.25 / hourAs a Bilingual Financial Service Representative, you'll be at the heart of our customer experience-delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program.
NewSales and Customer Service Representative NaturescapeSales and Customer Service RepresentativeMuskego, WIFor the benefit of our employees, customers, and anyone who interacts with Naturescape, we are proud to be a drug-free workplace and provide safe and healthy working conditions at all of our branches. Your mornings will start with checking in on customer emails and voicemails, you'll respond with care, offering solutions that genuinely help.
Client Service Representative VCA IncClient Service RepresentativeWaukesha, WIManagement reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development). Your role is essential in supporting our veterinary team by managing appointments, client communication, and administrative tasks.
Client Service Representative VCA Animal HospitalsClient Service RepresentativeWaukesha, WisconsinManagement reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development). Your role is essential in supporting our veterinary team by managing appointments, client communication, and administrative tasks.
Lead CSR / Teller - Milwaukee - Preferred Bilingual Spanish - Full Time Fifth Third BankLead CSR / Teller - Milwaukee - Preferred Bilingual Spanish - Full TimeMilwaukee, Illinois$43,680ā$67,700 / yearESSENTIAL DUTIES AND RESPONSIBILITIES: Customer Experience: ⢠Deepen relationships and treat customers with genuine care by listening to their specific needs, asking questions to gain deeper understanding, and seamlessly guide them to where their financial needs can be met. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.
Lead CSR / Teller - Milwaukee - Full Time Fifth Third BancorpLead CSR / Teller - Milwaukee - Full TimeMilwaukee, WI$43,680ā$67,700 / yearESSENTIAL DUTIES AND RESPONSIBILITIES: Customer Experience: Deepen relationships and treat customers with genuine care by listening to their specific needs, asking questions to gain deeper understanding, and seamlessly guide them to where their financial needs can be met. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.
Customer Service Representative ITU AbsorbTech, Inc.Customer Service RepresentativeNew Berlin, WIPart timeSince the mid-1990s, we've been the top choice in environmental services by offering launderable absorbents, replacing disposable products. We have 15 facilities across the eastern US, servicing thousands of manufacturers by providing reusable uniforms, mops, towels, and mats.
Customer Service Representative U-HaulCustomer Service RepresentativeMilwaukee, WIThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.
Customer Service Representative PetSuitesCustomer Service RepresentativeBrookfield, WI$13ā$15PetSuites is the leader of the pack in pet resorts offering exceptional services for both dogs and cats, ranging from boarding and daycare to grooming and training. NVA Pet Resorts is part of National Veterinary Associates (NVA) ā the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations.
Storage Cleaner/Customer Service Representative U-HaulStorage Cleaner/Customer Service RepresentativeWaukesha, WIThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.
Bilingual Financial Service Representative CURO Group Holdings CorpBilingual Financial Service RepresentativeOak Creek, WI$16.75ā$23.25 / hourAs a Bilingual Financial Service Representative, you'll be at the heart of our customer experience-delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program.
Inside Sales Representative, Service Danaher CorpInside Sales Representative, ServiceMilwaukee, WI$84,320ā$103,040 / yearThe amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. The Inside Sales Representative, Service is responsible for supporting the delivery of annual service contract orders, revenue, and renewal targets within an assigned territory (geography and/or product line).
Senior Inside Sales Representative, Service Danaher CorpSenior Inside Sales Representative, ServiceMilwaukee, WI$109,280ā$128,000 / yearThe amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. The Senior Inside Sales Representative, Service is accountable for delivering annual service contract orders, revenue, and renewal targets within an assigned territory (geography and/or product line).
Roofing Service Sales Representative Centimark CorporationRoofing Service Sales RepresentativeMilwaukee, WIWe provide commercial roofing services, including roof replacement, repairs, maintenance, emergency service, inspections, snow removal, and roof safety accessories. Our experienced project managers and crews work with all major roof systems and provide state-of-the-art digital tools to help you manage your roofs condition.
Patient Service Representative (PSR) I, Cardiology Clinic Call Center Advocate Aurora Health IncPatient Service Representative (PSR) I, Cardiology Clinic Call CenterMilwaukee, WI$19.80ā$29.70 / hourAs a key member of the ambulatory care team, you will: Patient Services: Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges, referrals, and other matters. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise.
Territory Sales Representative - Food Service The Schwan Food CompanyTerritory Sales Representative - Food ServiceMilwaukee, WIResponsibilities: Maximize Commercial and Non-Commercial sales (Healthcare, College & University, Recreation, Business & Industry, and K-12 Schools foodservice operators/Bids) for approximately 55+ accounts in assigned territory by effectively penetrating accounts, driving contract compliance, and increasing sales. Manage ~4 broadline distributors in market by developing strategic marketing plans to engage DSR's, corporate chefs and business development managers to expand reach/grow sales with end user operators.
Customer Service Representative (Multi Branch Support) Security Finance CorpCustomer Service Representative (Multi Branch Support)Waukesha, WIWe are a leader in the financial services industry since 1955, and proudly provide easy and safe installment loans and income tax preparation to the communities where we operate. Thanks to our conveniently located branches, we are honored to provide personal service from people our customers know they can trust.
Technical Service Representative Douglas DynamicsTechnical Service RepresentativeMilwaukee, WIMust have Valid State driver's license, Ability to meet DOT requirements to operate a DOT registered vehicle, ability to obtain a passport for business travel outside the U.S., ability to be licensed to operate a fork truck. Developing ability to apply complex product and industry-specific topics and leverage the material to successfully service internal and external customers as part of the Essential Duties and Responsibilities as outlined in this Job Description.
Field Service Representative - Dispatchable - Water Technologies Veolia Environnement SAField Service Representative - Dispatchable - Water TechnologiesMilwaukee, WI$30ā$37 / hourThis mission critical role involves working on a variety of technologies including, media filtration, softening, reverse osmosis (RO), ion exchange (IX), de-oxygenation, electro deionization, and ultrafiltration (UF). Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation.
Patient Registration - Customer Service Representative R1 RCM IncPatient Registration - Customer Service RepresentativeMilwaukee, WI$16.61ā$22.95 / hourWe are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law.
Customer Service Representative - Patient Registration R1 RCM IncCustomer Service Representative - Patient RegistrationMequon, WI$16ā$22.95 / hourWe are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law.
Part Time Patient Customer Service Representative R1 RCM IncPart Time Patient Customer Service RepresentativeMilwaukee, WI$15ā$21.10 / hourWe are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law.
Customer Service Representative - Patient Registration II R1 RCM IncCustomer Service Representative - Patient Registration IIMilwaukee, WI$16.61ā$22.95 / hourThe Companys employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any persons age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industrys most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.
Customer Service Representative - Part Time Patient Registration R1 RCM IncCustomer Service Representative - Part Time Patient RegistrationMequon, WI$16ā$21.10 / hourWe are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law.
Customer Service - Patient Registration Representative R1 RCM IncCustomer Service - Patient Registration RepresentativeMilwaukee, WI$16.61ā$22.95 / hourWe are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law.