Commercial Banking Regional Manager Tompkins Financial CorpCommercial Banking Regional ManagerIthaca, NY$185,000–$205,000 / yearEffectively manage client relationships in the region by selling and promoting a broad array of appropriate financial products and services, providing thoughtful financial advice to clients, and making introductions to banking, insurance and wealth management partners at Tompkins. Hold the assigned team accountable to soliciting new business from present and prospective customers; maintain ongoing business relationships with present customers in order to take advantage of additional cross-selling opportunities.
Program Manager- Outage Coordinator LaBella Associates DPCProgram Manager- Outage CoordinatorBinghamton, NY$100,000–$144,000 / yearThe Proram Manager will manage the Outages required during the various construction sequences and oversees and provides constructability reviews during the engineering phase of various projects and programs on behalf of the Affiliates of the client, with objectives of safety, quality, timeliness, and cost-effective completion. Additionally, the responsibilities include scheduling drone or helicopter flights for post-storm assessments or pre-energization of new assets and collaborating with the Emergency Communications Center (ECC) and Construction Managers (CMs) to reschedule canceled storm-related activities.
Bank Secrecy Act (BSA) Assistant Manager- NY, NJ, or PA Visions Federal Credit UnionBank Secrecy Act (BSA) Assistant Manager- NY, NJ, or PAEndwell, New YorkPosition Overview: As BSA Assistant Manager, you will help lead Visions’ BSA/AML/OFAC program by supporting compliance operations, guiding team performance, and strengthening risk mitigation across the organization. You will partner closely with the Director of Risk Mitigation, serve as a back-up to the Assistant BSA/AML/OFAC Compliance Officer, and play an important role in maintaining a strong culture of compliance through sound processes, training, and collaboration.
Assistant Manager- Burger King Nichols Burger KingAssistant Manager- Burger KingNichols, New YorkFollows daily Safety Inspection/Emergency Response Protocols to quickly recognize and remove potential safety hazards to customers, employees and vendors while operating in a manner that does not put company property and assets at risk. The AM should inspire and encourage teamwork towards successfully achieving sales goals, upholding daily operations and most importantly, create a fun and energized environment.
Assistant Manager- Burger King OnvoAssistant Manager- Burger KingNew Milford, PennsylvaniaFollows daily Safety Inspection/Emergency Response Protocols to quickly recognize and remove potential safety hazards to customers, employees and vendors while operating in a manner that does not put company property and assets at risk. The AM should inspire and encourage teamwork towards successfully achieving sales goals, upholding daily operations and most importantly, create a fun and energized environment.
Assistant Manager- Burger King Gibson Burger KingAssistant Manager- Burger KingNew Milford, Pennsylvania$17–$19 / hourFollows daily Safety Inspection/Emergency Response Protocols to quickly recognize and remove potential safety hazards to customers, employees and vendors while operating in a manner that does not put company property and assets at risk. The AM should inspire and encourage teamwork towards successfully achieving sales goals, upholding daily operations and most importantly, create a fun and energized environment.
Senior-Assistant-Store-Manager Spencer Gifts LLCSenior-Assistant-Store-ManagerJohnson City, NY$20–$20.25 / hourThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
Assistant-Store-Manager-Spencer-s Spencer Gifts LLCAssistant-Store-Manager-Spencer-sJohnson City, NY$18–$18.25 / hourThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
Store-Manager-Spencer-s Spencer Gifts LLCStore-Manager-Spencer-sJohnson City, NY$23–$23.25 / hourThe Store Manager oversees and is accountable for the operation of a store, ensuring maximum sales and profitability through controlling expenses, shrinkage, human resources management as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
Branch Manager- Montrose, PA Visions Federal Credit UnionBranch Manager- Montrose, PAMontrose, PennsylvaniaWhether it’s helping a member make a transaction, buy their first home, or improve their financial wellness one step at a time – you have an impact on their lives just by working here, no matter what your position may be. You will create a strong member experience by setting clear expectations, supporting daily operations, and building a culture grounded in the organization’s values.
NewSenior Manager-Applications (Analog Power) Microchip Technology IncSenior Manager-Applications (Analog Power)NY$91,000–$247,000 / yearOur company is built by dedicated team players who love to challenge the status quo; we did not achieve record revenue and over 30 years of quarterly profitability without a great team dedicated to empowering innovation. Job Description: The Analog Power and Interface Division (APID) is looking for a Senior Manager to oversee the global applications teams supporting our Analog Power product lines.
Director, Supply Chain Operations and Logistics Cayuga Health SystemDirector, Supply Chain Operations and LogisticsIthaca, NYFull timeCollects, interprets, and analyzes distinct types of logistics data including availability of products, reliability of transport and delivery, and other data related to product supply chain management, sourcing, and distribution. Bachelor's degree in Supply Chain Operations, Business, Industrial Engineering, Healthcare Management, or other related field required plus 4 years of relevant experience; Previous experience in logistics field required.
Sr Director, Logistics & Dist - Supply & Distribution - Full Time Guthrie ClinicSr Director, Logistics & Dist - Supply & Distribution - Full TimeNYSummary: Reporting to the Senior Vice President, Procurement-Supply Chain, the Senior Director, Logistics & Distribution serves as the enterprise leader responsible for the design, integration, and execution of efficient, cost-effective inventory management and logistics strategies across Guthrie. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs.
Supplier Quality Engineer - Subcontracts & Special Processess BAE Systems PlcSupplier Quality Engineer - Subcontracts & Special ProcessessEndicott, NY$88,189–$149,922 / yearAbout BAE Systems Electronic Systems BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. This person will report to the Supplier Quality Manager and will be responsible for implementing quality management tools and processes to ensure suppliers delivery high-quality products on-time to BAE Systems.
Sr Dir, Pharm Perf & Outcomes - Pharmacy - Full Time Guthrie ClinicSr Dir, Pharm Perf & Outcomes - Pharmacy - Full TimeSayre, PAThe Senior Director leads a multi-site team of clinical leaders and specialists, partners closely with medical, nursing, quality, and finance leadership, and drives systemwide initiatives in antimicrobial stewardship, opioid stewardship, transitions of care, medication safety, formulary optimization, and population health. PGY-1 residency plus 7+ years of progressive clinical leadership or PGY-2 (e.g., pharmacotherapy, ID, critical care, oncology, administration) plus 5+ years of leadership Active pharmacist license in New York or Pennsylvania (or eligible to obtain within 90 days).
Principal Engineer - Trans & Sub Asset Plg Iberdrola SAPrincipal Engineer - Trans & Sub Asset PlgBinghamton, NY$128,000–$160,000 / yearSome specific responsibilities include oversight of the following T&S capital plan activities: Responsible for the development of the majority of new T&S capital projects to a Conceptual design level (IP2) ready for financial approval and eventual handoff for project Execution (i.e. detailed design, procurement, and construction). Predict needs, direct the development of solutions: Initiate studies/activities required to identify issues and system needs, evaluate threats/opportunities, define and prioritize system-wide solutions based on risk, value and implementation complexity.
Operations (Ops) Team Lead TSMGOperations (Ops) Team LeadBoston, MAWork with internal teams and external vendor/partner teams to provide resource planning support (work plan allocation/management/logistics/etc.) for applicable projects and programs. The Operations (Ops) Team Lead role assists in overseeing day-to-day operations, providing guidance and management where needed to the Drivers.
Operations Lead - BOS ACTS BrandOperations Lead - BOSEast Boston, MassachusettsHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. ACTS-Aviation Security, Inc. is a wholly owned subsidiary of the international security company ICTS Europe and specializes in the provision of security solutions and services; primarily focused on catering, aircraft and cargo screening.
Director, Human Resources Operations (Human Resources) Martignetti Companies LLCDirector, Human Resources Operations (Human Resources)Taunton, MA$130,000–$145,000 / yearThe Director, Human Resources Operations, will lead a team of HR Managers, Generalists, and Coordinators and serve as a key partner to business leaders. Create and sustain an inclusive environment where all employees feel valued, respected, and empowered to contribute, through intentional programs, policies, and leadership partnership.
Head Of Operations - Luxury Home & Garden Keller Executive SearchHead Of Operations - Luxury Home & GardenBoston, MA$170,000–$190,000 / yearWith manufacturing based internationally and a fast-growing US operation shipping, warehousing, and installing nationwide, the company is entering its next phase of growth and is looking for a senior operations leader to build the infrastructure to match. Our client is a premium, manufacturer of bespoke, made-to-order structures for high-end residential and specialty commercial markets, known for precision engineering and a considered, white-glove customer experience.
Director, Sales Operations Ametros FinancialDirector, Sales OperationsMassachusettsRemoteDirects the day-to-day activities of the assigned Sales Operations employees by planning work schedules to cover business hours, including weekends to meet business needs and quality metrics with phones calls, emails, work queues et. Provide strategic and operational leadership for assigned regions, driving achievement of organizational goals through effective leadership, operational excellence, and consistent execution of Sales Operations priorities.
IT Operations Manager Shawmut Design and ConstructionIT Operations ManagerBoston, MA$158,000–$197,000 / yearThis role leads a team of seven service technicians and a desktop engineer (SCCM and Intune) distributed across four offices, and is accountable for end user support, end user device management, IT change control, support of corporate events, and the operation of our enterprise conference room environment. Provide IT leadership for corporate events - town halls, leadership meetings, training sessions, client events, and off-sites - including pre-event planning, on-site staffing, run-of-show coordination, and post-event review.
Quality Director, Single Use Division - Flexible Operations Sites Thermo Fisher Scientific IncQuality Director, Single Use Division - Flexible Operations SitesWaltham, MA$160,000–$218,250 / yearThe Quality Director for the Single Use Division (SUD) Flexible Operations Sites is responsible for leading and advancing the quality strategy, culture, compliance, and operational excellence across multiple manufacturing and operations sites supporting flexible single-use technologies and products. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
Operations Product Leader III Thermo Fisher Scientific IncOperations Product Leader IIIPlainville, MA$83,300–$125,000 / yearA day in the Life: Lead operational production readiness for late clinical stage and commercial manufacturing of new products ensuring robust implementation of new production capabilities that reliably and sustainably meet and/or exceed operational, quality, and cost targets. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
Director, Retail Operations - Miami North Panera Bread CompanyDirector, Retail Operations - Miami NorthNewton, MA$119,634–$136,383 / yearThis means acting like an owner as well as leading and developing leaders to deliver great experiences to associates and guests in a way that builds trust that creates loyalty with our team members and guests and creating value in the market through growing sales and delivering profit growth. A proactive partner, working cross-functionally with market and region-level support (Operations, HR, business development, etc.) creating discipline around channel execution by providing resources and supporting cafes that ultimately drive business results.
Sr Director, Cyber Security Operations / Deputy CISO (Hybrid - Acton, MA) Insulet CorpSr Director, Cyber Security Operations / Deputy CISO (Hybrid - Acton, MA)Acton, MA$204,400–$306,550 / yearInsulet's flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Reporting to the CISO, you'll guide enterprise‑wide security strategy-from team leadership and budgeting to protocols and incident response-while advancing a modern, comprehensive information security and privacy framework.
VP/Director of Operations Blue Castle AgencyVP/Director of OperationsBoston, MassachusettsOur client is currently seeking a VP/Director of Operations to oversee and lead property teams to achieve top-tier financial, operational, and resident satisfaction outcomes. This role involves shaping strategies for sales, marketing, financial performance, and service across multifamily residential properties within the region.
Manager, Production Operations (12 Hour Weekend Night Shift - Onsite) Insulet CorpManager, Production Operations (12 Hour Weekend Night Shift - Onsite)Acton, MA$100,500–$150,750 / yearIdeal for hands-on leaders with strong technical and troubleshooting skills, this position combines people leadership, process improvement, and equipment expertise, providing excellent growth opportunities in a fast-paced industry dedicated to improving lives through innovative healthcare technology. Insulet's flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller.
Operations Program Manager (Supply Chain) 10BeautyOperations Program Manager (Supply Chain)Burlington, MassachusettsYou will begin learning the business and our operation by supporting existing projects and will quickly evolve into direct ownership of specific programs. As Operations Program Manager you’ll join a small but mighty team that works cross functionally at 10Beauty.
Marketing Transformation Consultant, AI Enablement & Operations MassMutualMarketing Transformation Consultant, AI Enablement & OperationsBoston, MassachusettsIn this role, you will partner closely with senior marketing leaders across the org, Technology, Compliance, and external vendors to ensure successful adoption of AI capabilities, design, operationalize, and continuously improve marketing processes, and marketing operations performance management frameworks. As a Marketing Transformation Consultant, AI Enablement & Operations , you will lead operational excellence across the marketing organization by driving process improvements, scaling AI-enabled tools and workflows, advancing change management efforts, and shaping the operations tool strategy and roadmap.
Customer Operations Specialist Tomorrow Companies IncCustomer Operations SpecialistBoston, MA$130,000–$150,000 / yearBy combining proprietary satellite technology, advanced AI forecasting models, and actionable analytics, Tomorrow.io delivers hyper‑local weather insights that protect lives, strengthen operations, and build climate resilience globally. Account Provisioning & Lifecycle: Act as the gatekeeper for platform access; you will manage account provisions for new business and ensure all existing accounts are updated and perfectly aligned with contractual terms upon renewal.
Senior Revenue Operations Manager, Sales Tulip InterfacesSenior Revenue Operations Manager, SalesSomerville, MA$120,000–$165,000 / yearTulip , the leader in AI-native frontline operations, is helping companies around the world equip their workforce with composable, connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Tulip has been recognized as a World Economic Forum Global Innovator, a 2024 Deloitte Technology Fast award winner, one of Energage's Top Workplaces USA, and one of Built In Boston's "Best Places to Work" and "Best Midsize Places to Work.".
Sr. Manager, Quality Operations (Onsite) Insulet CorpSr. Manager, Quality Operations (Onsite)Acton, MA$140,100–$210,150 / yearInsulet's flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. In this highly visible position, you will lead QC operations, oversee laboratory testing, validation, environmental monitoring, and compliance programs, while developing and mentoring a talented team in a fast-paced, highly automated manufacturing environment.
Senior Director, AI Delivery & Operations Thermo Fisher Scientific IncSenior Director, AI Delivery & OperationsMARemote$167,500–$278,000 / yearAbout the Position: Reporting to the VP, Head of Analytics and AI, the Senior Director, AI Delivery & Operations is a senior leadership role responsible for building, operating and scaling CRG Digital's end-to-end AI engineering and platform capability, anchored in reusable architecture and scalable execution systems. Redefine engineering productivity by driving adoption of AI-assisted and agent-based development, including AI coding assistants (e.g., Codex-style tools), agent-enabled code generation, testing, and refactoring and automated documentation and code review workflows.
Assistant Store Leader-Operations (Dedham, MA) stand out for goodAssistant Store Leader-Operations (Dedham, MA)Dedham, MassachusettsThe Assistant Store Leader of Operations leads and supports the Store Leader by directing activities required to achieve all store goals, including best of class guest service, sales objectives, operating expenses, loss prevention, and merchandising presentation, while driving both associate and guest engagement. Partners with the Visual District Leader and Visual Assistant Store Leader to oversee and manage the roll-out of floorsets, window sets, fixture placement and overall visual environment.
Operations Manager Raising Cane'sOperations ManagerFramingham, MA$25–$26 / hourFull timeOccasionally drive on behalf of the Company for work-related purposes (e.g., picking up product for the Restaurant) when required by business needs (e.g., when a salaried leader is on a leave of absence or there is a role vacancy). Perkspot Employee Discount Programs*Raising Cane's pays weekly, except in some states (e.g., California) where the company pays bi-weekly.
Senior Manager, Legal Operations Cerence IncSenior Manager, Legal OperationsMA$113,100–$180,900 / yearSpun out from Nuance in October 2019, Cerence is a new, independent company that has quickly gained traction as a leader in the automotive voice assistant space, working with all of the world's leading automakers - from Ford and Fiat Chrysler to Daimler, Audi and BMW to Geely and SAIC - to transform how a car feels, responds and learns. This role ensures efficient delivery of legal services across the organization while supporting key areas including intellectual property (patents and trademarks), contract management, governance, compliance, legal risk management and public company obligations.
Project Manager Sustainability & Operations Willimantic Waste Paper Co., Inc.Project Manager Sustainability & OperationsPeabody, MA$65,000–$75,000 / yearOutgoing, customer-focused individual who has the ability to see the larger picture while focusing on detailed information and is adept at building and maintaining relationships, developing trust, and achieving business and sales results. Participates in training, certifications and other learning opportunities to expand knowledge of the company, products, sales and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values.
Operations Associate - Parametric Morgan StanleyOperations Associate - ParametricBoston, MA$70,000–$140,000 / yearOur values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. A leader in custom solutions for more than 30 years, we help investors access efficient market exposures, solve implementation challenges, and design multi-asset portfolios that respond to their evolving needs.
Scientist - Automation Lab Operations Thermo Fisher Scientific IncScientist - Automation Lab OperationsBoston, MA$35–$43 / hourWith clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Our Laboratories Functional Service Partnership (FSP) team plays a direct role in advancing drug development by creating sustained groups of talent within our customers' organizations to provide long-term support.
Advertising Operations Analyst Appcast IncAdvertising Operations AnalystNewton, MAWith input from Account Managers, Tech Services and Partnerships teams, identify opportunities to reduce the amount of time it takes to setup new customers, increase the financial performance of the Employer advertising business and increase the amount of campaigns that an Account Manager and AdOps Analyst can effectively support. Join meetings with the Business Development team with partners to learn how their jobs marketplaces work, share best practices across the industry with an eye towards supporting partner growth in terms of spend, apply delivery and number of hires delivered to customers.
Senior HR Operations Generalist / Manager Human Resources Monte Rosa Therapeutics IncSenior HR Operations Generalist / Manager Human ResourcesBoston, MA5+ years for a senior generalist or 8+ years of progressive HR experience for manager level, including significant experience in HR operations, HRIS administration, and employee lifecycle management. This role will be responsible for managing core HR processes, systems, compliance activities, and employee lifecycle programs while helping to scale a high-performing and employee-focused global organization.
Senior Lab Operations Associate Form Energy IncSenior Lab Operations AssociateSomerville, MAWhat youll bring: 6+ years of experience working in a lab environment, including training and/or certifications in chemical hygiene, lab safety best practices, basic PPE guidelines, and general lab equipment operations and troubleshooting. In recent years, Form Energy has earned a number of accolades, including being named by TIME as a "Best Invention", MIT Technology Review as a "Top Climate Tech Company To Watch", and Fast Company as "One of the Next Big Things In Tech".
Scientist – Automation Lab Operations Thermo Fisher ScientificScientist – Automation Lab OperationsBoston, MassachusettsWith clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Our Laboratories Functional Service Partnership (FSP) team plays a direct role in advancing drug development by creating sustained groups of talent within our customers’ organizations to provide long-term support.
Senior Revenue Operations Manager, Post Sales Tulip InterfacesSenior Revenue Operations Manager, Post SalesSomerville, MA$120,000–$165,000 / yearTulip , the leader in AI-native frontline operations, is helping companies around the world equip their workforce with composable, connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Tulip has been recognized as a World Economic Forum Global Innovator, a 2024 Deloitte Technology Fast award winner, one of Energage's Top Workplaces USA, and one of Built In Boston's "Best Places to Work" and "Best Midsize Places to Work.".
NewPlant Operations Manager 5 Star RecruitmentPlant Operations ManagerMassachusettsFull range of physical mobility including walking, sitting, standing, stooping, carrying, reaching, driving, manual dexterity and some lifting (up to 50 pounds) required. Candidates should come from industries such as recycling, aggregate, quarries, oil and gas, paper and pulp , or other industrial and highly physical environments .
Product Marketing Manager / Senior Manager - Clinical Operations Veeva SystemsProduct Marketing Manager / Senior Manager - Clinical OperationsBoston, MA$75,000–$150,000 / yearUnlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation's conduct-including customers, employees, and the community-in addition to shareholders' interests. We're not just any public company - we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
Group Health Operations Manager Dane Street, LLCGroup Health Operations ManagerBoston, MARemote$75,000–$93,750 / yearWe process over 200,000 insurance claims annually for leading national and regional Workers’ Compensation, Disability, Auto, and Group Health Carriers, Third-Party Administrators, Managed Care Organizations, Employers, and Pharmacy Benefit Managers. Specifically ensuring that the team selects the most appropriate physician based on the claimant’s location, the required specialty, and the most appropriately priced physician based on the client’s fee schedule.
Operations Supervisor ACTS BrandOperations SupervisorEast Boston, Massachusetts$60,000–$70,000 / yearACTS-Aviation Security, Inc. is a wholly owned subsidiary of the international security company ICTS Europe and specializes in the provision of security solutions and services; primarily focused on catering, aircraft and cargo screening. With corporate offices in Chicago, and operational centers at more than 30 airports across the United States, ACTS provides nationwide coverage.
Engineering Operations Manager QuEra Computing Inc.Engineering Operations ManagerBoston, MA$180,000–$250,000 / yearEngineering, Product, Science, Hardware, Software, and Test & Engineering Infrastructure leaders retain ownership of strategy and priorities, architecture and design, people management, staffing and resource allocation, technical estimates and acceptance criteria, underlying build/release/deployment systems, incident command and root-cause conclusions, and final technical go/no-go decisions. Coordinate post-incident follow-up, ensuring significant failures produce clear corrective actions, owners, due dates, and updates to engineering plans; the responsible engineering or infrastructure owner leads incident response, diagnosis, and root-cause approval.