Store Manager In Training CVS Health CorpStore Manager In TrainingGeneva, IL$18.50–$28.67 / hourOur team of people, that support your growth toward your leadership career include: your District Leader, Human Resources Business Partner, Training Store Manager, and your Store Manager coach. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Wireless Sales Manager W1735/W1681 OSL Retail Services IncWireless Sales Manager W1735/W1681Wheeling, IL$50,000–$65,000 / yearCORE ATTRIBUTES What You Bring to The TeamFollowing are just some of the professional attributes that will contribute to your success: Leadership Skills - Ability to inspire and guide a team towards achieving sales targets and delivering exceptional customer service. REQUIREMENTS What it Takes The most successful Wireless Managers are dynamic leaders who bolster store performance through strategic sales initiatives and exceptional leadership.
Plant Manager Amrize LtdPlant ManagerElburn, ILThe Plant Manager will ensure proper staffing and monitoring of the inventory status at the Plant and in addition will coordinate activities with the following departments: Aggregate Operations Department -Dispatch, Fleet Maintenance Department, and Quality Control Department of the Region in addition Regional. In addition, the Plant Manager will develop mining and production strategies and tactics to ensure an approach to raise productivity levels, maintaining safety as a top propriety, while controlling the costs of the assigned location.
Fiber Systems Engineering Manager Koch IncFiber Systems Engineering ManagerLisle, IL$160,000–$200,000 / yearFiber Systems Engineering Manager - United States - 187665 - Koch. Koch Disruptive Technologies.
Group Manager, Business Development Koch IncGroup Manager, Business DevelopmentLisle, IL$140,000–$175,000 / yearGroup Manager, Business Development - United States - 188921 - Koch. Koch Disruptive Technologies.
Operations Manager (Chicagoland) Amrize LtdOperations Manager (Chicagoland)Elburn, ILReviews financial statements, operations and cost reports, and other key performance indicators to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. Subject to applicable law, employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests.
Associate Product Manager Koch IncAssociate Product ManagerLisle, IL$90,000–$135,000 / yearAssociate Product Manager - Lisle, Illinois, United States - 188649 - Koch. Koch Disruptive Technologies.
Construction Project Manager, Controls Johnson Controls International PlcConstruction Project Manager, ControlsArlington Heights, IL$73,000–$137,000 / yearCoordination with HVAC Sales & Operations Managers, Construction Management Services, HVAC Installation Manager, Systems Team Leader, Service Operations Manager, and/or Branch Mechanical Project Team Leader for resource allocation to meet project objectives is a necessity. Collaboration with Owner and contractor sales managers, branch installation managers, and other teams is essential to provide early sales support activities in the TAS and development process, offering insights on strategy, vendor/partner selection, scope enhancements, value engineering, risk assessment, and more.
Manager Public Investments Northwestern UniversityManager Public InvestmentsEvanston, ILThe Investment Office is looking for a "best athlete" that has the intellectual curiosity and work ethic to make contributions across a number of different dimensions including manager selection, security selection, portfolio construction, and risk management. Work-Life and Wellness: Northwestern offers comprehensive programs and services to help you and your family navigate life's challenges and opportunities, and adopt and maintain healthy lifestyles.
Plant Manager - Aggregate Amrize LtdPlant Manager - AggregateNorth Aurora, ILInitiate and implement production and scheduling related programs, strategies and techniques that result in increased productivity, and maintain safe operations of the assigned Plant, while containing thebudgeted expenses of the assigned plants. In addition, the Plant Manager will develop mining and production strategies and tactics to ensure an approach to raise productivity levels, maintaining safety as a top propriety, while controlling the costs of the assigned location.
Store Manager in Training-3 CVS Health CorpStore Manager in Training-3Chicago, IL$18.50–$28.67 / hourOur team of people, that support your growth toward your leadership career include: your District Leader, Human Resources Business Partner, Training Store Manager, and your Store Manager coach. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Area Sales and Install Manager ADT IncArea Sales and Install ManagerWestmont, IL$115,000–$130,000 / yearRecommend innovative solutions and demonstrate strong commitment for ADT to continue improving the customer experience, while fostering a culture that demonstrates ADT's responsibility to its employees, community, and mission of creating customers for life. Collaborate with other Business Units to deliver the best solutions to our employees and customers to increase acquisition, decrease attrition, reduce Subscriber Acquisition Cost (SAC), Cost to Serve (CTS), and deliver flawless service.
Manufacturing Engineering Manager Koch IncManufacturing Engineering ManagerMonee, IL$115,000–$140,000 / yearManufacturing Engineering Manager - United States - 189943 - Koch. Koch Disruptive Technologies.
Assistant General Manager Cooper's Hawk Winery & Restaurants, Inc.Assistant General ManagerOrland Park, ILthe Cooper''s Hawk Wine Club is perhaps the largest in the world, offering not only top-notch award-winning wines but also exclusive Wine Club membership benefits, including curated dining and travel experiences. Cooper''s Hawk features a Napa-style tasting room with wine-inspired retail for entertaining and a full-service restaurant, bar and private event space, offering a modern-yet-casual dining experience.
Wireless Sales Manager - W1735/W1681 OSL Retail Services IncWireless Sales Manager - W1735/W1681MOUNT PROSPECT, IL$50,000–$65,000 / yearCORE ATTRIBUTES What You Bring to The Team Following are just some of the professional attributes that will contribute to your success: Leadership Skills - Ability to inspire and guide a team towards achieving sales targets and delivering exceptional customer service. REQUIREMENTS What it Takes The most successful Wireless Managers are dynamic leaders who bolster store performance through strategic sales initiatives and exceptional leadership.
Office Manager Global Force USAOffice ManagerHinsdale, IllinoisKey Responsibilities: - Manage and supervise the administrative staff, including receptionists and medical assistants - Develop and implement office policies and procedures to improve efficiency and productivity - Coordinate and schedule appointments for patients, including follow-up visits and treatment plans - Maintain accurate and up-to-date patient records and ensure HIPAA compliance - Manage inventory and ordering of office supplies and equipment - Oversee billing and insurance processes, including claims submission and follow-up - Communicate with insurance companies and resolve any billing or coding issues - Assist with recruiting, hiring, and training new office staff - Handle patient inquiries and complaints in a timely and professional manner - Collaborate with other departments and external partners to ensure seamless operations - Participate in meetings and provide input on office operations and improvements - Stay updated on industry trends and regulations to ensure compliance and best practices Qualifications: - Bachelor's degree in Healthcare Administration or related field - Minimum of 3 years of experience as an Office Manager, preferably in a healthcare setting - Knowledge of medical terminology, billing, and insurance processes - Strong leadership and team management skills - Excellent communication and customer service skills - Proficient in Microsoft Office and electronic medical records systems - Ability to multitask and prioritize in a fast-paced environment - Understanding of HIPAA regulations and compliance Join our team: At Global Force USA, we value diversity and strive to create an inclusive and supportive work environment for all employees. We are committed to making a positive impact on the lives of cancer patients and their families through our cutting-edge research, compassionate care, and strong partnerships with healthcare providers.
General Manager Cooper's Hawk Winery & RestaurantsGeneral ManagerSt. Charles, ILFull timethe Cooper's Hawk Wine Club is perhaps the largest in the world, offering not only top-notch award-winning wines but also exclusive Wine Club membership benefits, including curated dining and travel experiences. Cooper's Hawk features a Napa-style tasting room with wine-inspired retail for entertaining and a full-service restaurant, bar and private event space, offering a modern-yet-casual dining experience.
NewGroup Manager, Product Line Management Koch IncGroup Manager, Product Line ManagementLisle, IL$170,000–$220,000 / yearGroup Manager, Product Line Management - United States - 189632 - Koch. Koch Disruptive Technologies.
Dental Office Manager ProCare Dental GroupDental Office ManagerPark Ridge, ILYour responsibilities will include scheduling staff, doctors and patients, making office supplies arrangements, greeting patients and providing general administrative support to our employees. We expect you to be familiar with a variety of office software (including email tools, spreadsheets and databases) and to be able to accurately handle administrative duties.
Senior Manager, Commercial Training, Commercial Operations and Analytics Agios PharmaceuticalsSenior Manager, Commercial Training, Commercial Operations and AnalyticsChicago, IL$131,035–$196,553 / yearDesign, develop, deliver, and maintain training programs and assets – including learning materials, facilitator guides, eLearning modules, workshops, job aids, onboarding resources, and learner communications – for Market Access and Commercial Sales teams, with a primary focus on Patient Support Managers, Clinical Nurse Educators, Field Reimbursement Managers, and Payer teams. Own end-to-end execution of major training moments – new hire classes, National Sales Meetings, POA meetings, workshops, and training events – including planning, vendor coordination, logistics, materials, attendee communications, and on-site delivery across multiple stakeholders and time zones.
Program Operations Manager Start EarlyProgram Operations ManagerChicago, IL$77,400–$87,720 / yearFacilities & Safety Oversight: In collaboration with the Assistant Director of Workplace and Community Experience, provide direct supervision to the Facilities Supervisor, including regular reflective supervision, performance goal-setting, and annual evaluation aligned with Start Early's performance management framework. As a program that serves low-income families, Educare's research-based program helps children develop the literacy, language, early math, and social-emotional skills they need to succeed in kindergarten and beyond.
Assistant Project Manager - Data Centers, Mission Critical STVAssistant Project Manager - Data Centers, Mission CriticalChicago, Illinois$93,216.59–$106,533.25 / yearIn this role the Assistant Project Manager will work with the team to manage all phases of the project life cycle including but not limited to budgeting, planning, design, bidding, construction, commissioning, move management planning and close out services. We are seeking an Assistant Project Manager with a strong history of experience representing owner’s on capital programs, facility upgrades, renovations and additions.
Manager, Technical Trainer Jones Lang LaSalle IncManager, Technical TrainerChicago, ILWorking across Central, Operations, and Launch stakeholders, the Manager sets training strategy against business-unit-specific capability gaps, deploys the trainer team against prioritized sites, and converts certification into floor-tested capability through a recurring program of site Tech Drills. Lead, coach, and develop a team of seven Technical Trainers (P2) and one Technical Training Center Manager, setting clear performance expectations, conducting regular development conversations, and managing the team's deployment against prioritized sites and business-unit needs.
NewAssistant Store Manager - Naperville Peet's CoffeeAssistant Store Manager - NapervilleNaperville, Illinois$27–$30 / hourSupport the Store Manager in achieving financial and operational goals by driving sales and leading the team to deliver exceptional customer experiences through effective deployment and consistent reinforcement of Peet’s service model. Create and support a positive team culture and productive work environment through active coaching, effective communication, and sound judgment; foster camaraderie and help the team navigate change to support employee retention.
Assistant Store Manager FoxtrotAssistant Store ManagerChicago, ILAbout the Role: We are seeking an energetic and experienced Assistant Store Manager to join our dynamic team in a unique retail environment that blends high-quality merchandise with a vibrant café experience. As an Assistant Store Manager you will be trained in all areas of our business and work closely with the Store Manager to oversee the day to day operations of the team and store.
Sales Training Manager Varian Medical Systems IncSales Training ManagerChicago, IL$143,900–$197,868 / yearIn partnership with the Head of Learning & Development, Sales Leadership, Commercial Enablement, and Marketing, the Sales Training Manager translates business priorities, go-to-market initiatives, and product strategies into scalable learning solutions that drive commercial performance. "It is Siemens Healthineers' policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.".
Senior Transaction Manager Jones Lang LaSalle IncSenior Transaction ManagerChicago, ILCollect client requirements, obtain market data, review market reports, retain real estate broker partners nationally, oversee site selection and site evaluation, create requests for proposals (RFP's), negotiate letters of intent, leases, purchase and sale agreements, and prepare approval packages for client's senior management. Transaction Manager will manage and work with professionals across a wide variety of disciplines and business units and should have the ability to recognize opportunities to bring additional services to existing client(s)/partner with the Account Lead(s) to assemble broader teams to support the client as required.
Manager, Distribution (Weekend) HD Supply Holdings IncManager, Distribution (Weekend)Northlake, IL$84,700–$126,700 / yearResponsible for providing input to DC Manager for departmental strategic and operations planning, financial management, operational reporting and communication, fleet management, departmental process improvement, compliance, and inventory management. Typically located in a comfortable environment but with regular exposure to factors that may cause noticeable discomfort or a moderate risk of accident or illness, such as temperature extremes, moving machinery, loud noises, and fumes.
Sr. Project Manager, Customer Solutions (Hybrid Opportunity) Quest Diagnostics IncSr. Project Manager, Customer Solutions (Hybrid Opportunity)Wood Dale, IL$115,000–$125,000 / yearStrong understanding of order quality issues that results in write offs in lab diagnostics industry - missing information required to bill like diagnosis codes, insurance info, payer denials, payer policies regarding medical necessity, EMR workflows, Self pay Account receivables, HL7 segments Preferred Skills Quest Diagnostics lab and billing experience preferredPMP (Project Management), and Lean Six Sigma Green/Black Belt preferred. Leadership skills - Strong leadership and accountability facilitation within matrix organizations with interpersonal awareness, empathy, and communication skills to influence stakeholders, navigate team dynamics and resolve conflict constructively without direct authorityCustomer Focus - Committed to delivering excellent service and improving the customer onboarding and support experience.
Manager, Payor Analytics & Reimbursement Shirley Ryan Ability LabManager, Payor Analytics & ReimbursementChicago, IL$95,500–$158,600 / yearThe Manager, Reimbursement and Payor Analytics will consistently demonstrate support of the Shirley Ryan AbilityLab statement of Vision, Mission and Core Values by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute. Background in hospital financial operations with 5+ years of healthcare experience, with at least 2 of those years in a reimbursement role being strongly preferred; advanced degrees and/or specific relevant experience can substitute for total years of experience.
Senior Manager, AI Platform & Delivery Aspen GroupSenior Manager, AI Platform & DeliveryChicago, IL$165,000–$195,000 / yearIn this role you'll own two closely related charters: AI Platform: the strategy, roadmap, operation, and governance of our enterprise AI platforms, the surrounding ecosystem of plugins, connectors, and marketplace extensions, and the agents, tooling, and paved paths that turn AI from a novelty into everyday infrastructure. This is a strong fit for an engineering leader who has built and run high-performing platform, DevOps, SRE, or MLOps teams, is energized by AI enablement, and wants to own an emerging AI platform end to end from provisioning and onboarding through operations, governance, and adoption at scale.
Manager, IT Applications - Business Applications Endeavor HealthManager, IT Applications - Business ApplicationsWarrenville, IL$58.50–$90.68 / hourOur more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties.
Senior Manager, Learning Development, Practice Performance Sales Aspen GroupSenior Manager, Learning Development, Practice Performance SalesChicago, ILThe Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members with close to 1,500 health and wellness offices across 50 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and AZPetVet.
Risk Manager, Insurance Ventas IncRisk Manager, InsuranceChicago, IL$125,000–$185,000 / yearThe Ventas portfolio also includes outpatient medical buildings, research centers and healthcare facilities that attract strong institutional demand from the largest health systems, biomedical companies and universities and other research institutions in the world. The Risk Manager, Insurance supports Ventas's enterprise risk management and insurance programs across a growing healthcare-focused real estate portfolio.
Dental Office Manager Aspen Dental Management IncDental Office ManagerOswego, IL$60,000–$65,000 / yearHow You'll Make a Difference: As a Dental Office Manager, you will lead the office in all office operations in support of the doctors to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in an extensive, ten-week training program to gain business and leadership knowledge designed to help you succeed and grow within our organization.
Senior Manager, Learning Development, Practice Performance Sales Aspen Dental Management IncSenior Manager, Learning Development, Practice Performance SalesChicago, ILThe Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members with close to 1,500 health and wellness offices across 50 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and AZPetVet.
Manager II, Sterile Processing Steris PlcManager II, Sterile ProcessingChicago, IL$97,962.50–$126,775 / yearEnsures delivery of Customer Key Performance Indicators (KPI's) and conducts regularly scheduled Customer Pulse Check meetings to review quality metrics and ensure expectations are being met. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.
Join our Talent Community for Regional Managers in IV Spine Ferring Pharmaceuticals IncJoin our Talent Community for Regional Managers in IV SpineChicago, ILRole overview: At Ferring we are on a mission to transform the treatment of radicular leg pain from lumbar disc herniation with a novel, only-in-class intradiscal therapy that offers patients a non-surgical intervention to treat pain not resolved by conservative treatment. Facilitate optimal execution by consistently leveraging data to analyze market trends, regularly utilize field rides to coach and direct team, actively identify new business opportunities, and maintain key customer relationships.
Senior Manager of Planning and Purchasing DiaSorin SpASenior Manager of Planning and PurchasingNorthbrook, IL$92,891–$176,493 / yearOur broad offering of diagnostic tests and Licensed Technology solutions, made available thanks to ongoing investments in research, positions us as the player with the widest range of specialty solutions in the sector and identifies us as the "Diagnostics Specialist.". This role is also responsible for leading and supporting key supply chain projects and process improvement initiatives, and serves as a key participant in setting the strategic direction of the Planning Organization.
General Manager - Oak Brook Next HealthGeneral Manager - Oak BrookChicago, ILJob Description As General Manager, your responsibilities will include: - Lead and oversee luxury operations, ensuring an exceptional customer and patient experience through efficient and high-quality service delivery. - Cultivate and sustain strong relationships with patients, healthcare providers, and community stakeholders to enhance brand reputation and service quality.
Store Manager Pearle VisionStore ManagerBuffalo Grove, IllinoisAccountable for the recruitment, training, development, and retention of high performing associates, as measured by: Selection of brand right associates who demonstrate desired patient care behaviors. Ensure high quality through customer follow-up, accurate measurements, correct pricing, POS entry, and realistic service delivery time quote as measured by: Ready when promised.
Commercial Property Manager Healthpeak Properties, Inc.Commercial Property ManagerArlington Heights, IL$110,000–$120,000 / yearOur impressive portfolio of over 50,000,000sf of Medical Outpatient buildings and Lab and Life Science facilities fuel innovation in patient care and research - accelerating scientific discovery, enhancing healthcare delivery, fostering healthier populations, and driving shareholder value. Responsibilities include, but are not limited to: Develop and maintain strong relationships with healthcare partners, building owners, and key decision-makers, while ensuring team members do the same to deliver best-in-class customer service aligned with Healthpeak's core values (W.E.
Manager, IT Operations Sprout SocialManager, IT OperationsChicago, IL$121,600–$182,400 / yearOwn IT operations execution across our three global offices in Chicago, Krakow, and Dublin, ensuring each location has the support and technology it needs to operate effectively, including help desk, endpoint management, identity and access, onboarding/offboarding, SaaS administration, and office and event support. This is a hands-on leadership role: you'll manage and develop the ITSD team, run day-to-day operations across our four global offices, and stay deep enough in the work to drive automation and AI-enabled improvements yourself.
Manager of Billing and Collections Wolcott, Wood and Taylor Inc.Manager of Billing and CollectionsChicago, ILThe Manager of Billing and Collections is responsible for the strategic leadership, operational oversight, and performance management of all accounts receivable functions, including billing, collections, denial management, transplant global billing, payer relations, payer escalations, and reimbursement optimization initiatives. Associate's or Bachelor's degree in accounting, business administration, healthcare administration or related field preferred or 5-7 years of collection experience with required knowledge of insurance billing, collection methods and procedures of which 2 years were in a AR, denial management and transplant global billing managing capacity.
Manager of Billing and Collections Wolcott, Wood and TaylorManager of Billing and CollectionsChicago, IllinoisThe Manager of Billing and Collections is responsible for the strategic leadership, operational oversight, and performance management of all accounts receivable functions, including billing, collections, denial management, transplant global billing, payer relations, payer escalations, and reimbursement optimization initiatives. Associate’s or Bachelor’s degree in accounting, business administration, healthcare administration or related field preferred or 5-7 years of collection experience with required knowledge of insurance billing, collection methods and procedures of which 2 years were in a AR, denial management and transplant global billing managing capacity.
Manager, Data Analytics Shirley Ryan Ability LabManager, Data AnalyticsChicago, IL$82,300–$136,700 / yearThe Manager, Data Analytics will consistently demonstrate support of the Shirley Ryan AbilityLab statement of Vision, Mission and Core Values by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute. Benefits: Shirley Ryan AbilityLab offers a comprehensive benefits program that is competitive with our industry peers in our geographic locations: https://www.sralab.org/benefits .
Project Manager Quest Diagnostics IncProject ManagerWood Dale, ILRemote$80,000–$100,000 / yearPerform root cause analysis (RCA) using data trends and techniques (like 5 Whys, Fishbone, Pareto, other six sigma lead methodologies) to drive to investigate true cause of operational issues, resolve issues and also proactively prevent recurring operational issues with continuous improving departmental processesDevelop high-impact, visual dashboards using (Excel, smartsheets) to communicate department wide project/client integration health and drive transparent accountability from all teams. Strong PC and QLS system skills including experience with word processing, spreadsheet, and database applications (MS Word, Power Point, Excel, Smartsheet)Learning mindset to quickly learn new systems, tools to accelerate project management & success as needed like Microsoft Lists, Microsoft Forms, etc.
QA Automation Manager PARTSSOURCE, INC.QA Automation ManagerHoffman Estates, ILTrusted by over 5,000 US hospitals and 15,000 clinical sites, PartsSource empowers providers and service organizations to maximize clinical availability for patient care and automates the procurement of parts, services and training through a unique digital experience. This is a senior people-management role that combines deep technical expertise in automation architecture with proven team-building experience and a track record of leading organizations from manual testing to automation-first practices.
Supervisor - Epic Clinical Project Manager RSM US LLPSupervisor - Epic Clinical Project ManagerChicago, IL$95,400–$192,000 / yearAs a Healthcare Consulting Supervisor, you will need to: Perform hands-on Epic clinical delivery work across implementations, optimizations, upgrades, and stabilization engagements while serving as an Epic subject matter expert or workstream lead on client engagements as needed. The successful candidate will have demonstrated experience supporting Epic clinical projects or major workstreams, solving client challenges, organizing complex initiatives, and contributing to successful delivery outcomes.
NewMgr, ServiceNow & Digital Workplace Transformation - IT Rev Cycle - Full Time - Remote SolutionHealthMgr, ServiceNow & Digital Workplace Transformation - IT Rev Cycle - Full Time - RemoteILRemoteAbout the Job: The Manager of ServiceNow & Digital Workplace Transformation provides operational, people, and service leadership for the enterprise digital workplace platform portfolio, with primary accountability for the ServiceNow platform, ITIL practice adoption, and core IT service management and operating processes. This role is responsible for translating strategic direction into consistent, high-quality service delivery by ensuring that ServiceNow capabilities, ITIL-aligned processes, and operational workflows are effectively designed, implemented, governed, and continuously improved.