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Jobot

Quality Manager

FEED

From our no obligation in-home consultation, custom tailored designs and the highest quality product construction, our products simply offer the best value in the industry. We are seeking an enthusiastic and proactive Call Center Supervisor to oversee daily office operations and ensure a seamless experience for both customers and our team.

HOUR

Closets By Design Boston

Call Center Supervisor

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Community Health Connections (CHC) is a multi-site, non-profit health care center offering urgent care, primary family medical and pediatric care, preventative and restorative dental care, oral surgery, behavioral health services for children and adults, and substance use disorder treatment, and specialty services including optometry eye care, optical shop, acupuncture, nutrition consultations and podiatry. The responsibilities of the Call Center Specialist include booking appointments, entering patient registration information, directing incoming telephone calls, recording accurate messages, and cross covering other departments as needed at CHC locations.

Community Health Connections

Call Center Specialist- Medical

Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.

Lahey Hospital and Medical Center

Specialty Pharmacy Technician Call Center - Hybrid

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PART_TIME

Community Health Connections, Inc.

The Call Center Representative is a key resource for communication to Call Center Supervisor on any problems, findings, scheduling issues including same day access and scheduling mistakes, to sustain a steady workflow for staff and patients. The Call Center Representative will provide the best call resolution and accuracy ensuring efficient patient flow and positive outcome, consistent high quality service, problem-solving and deescalating issues or concerns.

Family Health Center of Worcester Inc

Call Center Representative

Community Health Connections Inc

Under the general supervision of the Clinical Nutrition Director and Food Service Supervisor, the Room Service Call Representative is responsible for communicating effectively, timely, and courteously with patients, family members, and staff members when entering and processing meal choices into the CBORD computerized Room Service system. Required to perform duties of the Room Service Host as assigned including taking patient selections using a tablet both inpatient and in the Emergency Department, passing out and picking up meal trays, pushing carts of trays, serving hot beverages.

Brown University Health

Room Service Call Center Representative - Per Diem

Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. Handles special and priority calls such as medical emergencies for all Brown University Health affiliates, code alerts and a variety of emergency and time sensitive calls from general public, patients, medical personnel and all other Contact center users.

Call Center Contact Associate

For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link ( https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx ). Performs daily floor management including directing the workflow of technicians and assisting management with suggestions for operational efficiencies to venue management and Workforce.

Encore Group (USA) LLC

Event Operations Supervisor - Renaissance Framingham Hotel & Conference Center

Responsible for coordinating on training and process improvements with relevant support departments and maintain a close working relationship to foster continuous improvement and support credit union lending goals. Assistant Managers are also responsible for inspiring and motivating team members with regular encouragement, keeping the enthusiasm going by providing individualized coaching when needed.

First Tech Federal Credit Union

Contact Center - Assistant Manager

FULL_TIME

Responsible for coordinating on training and process improvements with relevant support departments and maintain a close working relationship to foster continuous improvement and support credit union lending goals. Responsibilities include implementing strategies that team members can use to achieve a goal, delegating tasks based on each member’s strengths and skills and offering the training necessary to complete certain tasks.

First Technology Federal Credit Union

Contact Center – Assistant Manager

Jobvite Talemetry Organic Easy Apply

The CROSSMARK Field Support department collaborates with teams, business stakeholders, and clients to provide best-in-class contact center support by proactively identifying opportunities, listening, resolving, and delivering Service Excellence that drives success. CROSSMARK is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.

Acosta Group

Operations Support Center Manager-CPG

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Reporting to the Manager of Workforce Optimization, the Workforce Management Supervisor is responsible for implementing policy, improving performance, and providing leadership to the Workforce Management & Metrics department. A demonstrated ability to lead and manage cross-functional teams/projects, absorb information, develop creative/practical business solutions, and achieve desired results in a highly technical, operational environment is required.

PPL Corp

Supervisor Workforce Planning

Open Sky is seeking an Outpatient Services Clinical Supervisor who will direct and supervise staff activities, lead team meetings, and provide clinical direction for individual cases within our outpatient services program. This role involves both providing direct outpatient care to clients and offering clinical leadership and supervision to the team, ensuring the implementation of effective treatment plans and fostering the professional development of our outpatient clinical staff.

Open Sky Community Services

Clinical Supervisor

Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Riverside was named a Boston Globe Top Workplace and a best-in-state employer by Forbes. Maintains clinical leadership and direction in providing program services in an appropriate and time effective manner, including the integration of medical health and behavioral health, commensurate with CBHC mission, regulations, and quality measures.

Riverside Community Care

Assistant Program Director - Community Behavioral Health Center (CBHC) - LICSW LMHC LMFT

Riverside Community Care Jobs

The Supervisor oversees the daily performance of Patient Account Representatives, including productivity, quality, patient experience, and compliance activities, to ensure departmental goals are achieved. The Supervisor, Patient Collections is responsible for the ongoing activities in the development, implementation, and maintenance of departmental processes, policies, and procedures related to patient collections operations.

Fresenius Medical Care North America is a wholly owned subsidiary of Fresenius Medical Care AG & Co. KGaA, located in Bad Homburg, Germany. Through our dialysis services entity, Fresenius Medical Services, we operate more than 2,100 outpatient dialysis clinics in the U.S. Our Renal Therapies Group is responsible for the manufacture and distribution of a variety of dialysis products and equipment, including dialysis machines, dialyzers and other dialysis-related supplies. 

Fresenius Medical Care

Supervisor Collections

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Nova Biomedical is proud to be a global leader in osmolality testing and biotechnology and in vitro diagnostic (IVD) instrumentation, dedicated to advancing patient care and scientific discovery with a legacy that continues to shape the future of life sciences. With headquarters in Norwood and Waltham, Massachusetts, and a global team of nearly 2,000 employees, we're building a collaborative, empowered culture grounded in shared values: Customer Centricity, Ingenuity, Ownership & Accountability, Collaboration, and Integrity.

Nova Biomedical develops, manufactures, and sells advanced technology blood testing analyzers. We employ over 1,000 people, with sales and service subsidiaries in eight countries and distributors in more than 90 additional countries. Nova has manufacturing facilities in Waltham and Billerica, Massachusetts, Belo Horizonte, Brazil and in Taipei, Taiwan. Nova is one of the 25 largest in vitro diagnostic companies in the world and the largest privately owned in vitro diagnostic company in the United States.

Nova Biomedical Corp

Supervisor POC

Member Services: Process transactions via phone, mail, email, fax, and online services related to loan payments, account transfers, address changes, and debit card issues. Since 1915, we've helped Rhode Islanders build stronger financial futures-and today with $4 billion in assets, we're the state's largest credit union and one of New England's most trusted.

Navigant Credit Union

Member Service Advisor - (Contact Center)

Member Services:  Process transactions via phone, mail, email, fax, and online services related to loan payments, account transfers, address changes, and debit card issues. Since 1915, we've helped Rhode Islanders build stronger financial futures-and today with $4 billion in assets, we're the state's largest credit union and one of New England's most trusted.

Call Center Supervisor Jobs in Worcester, MA

Quality Manager Jobot

Call Center Supervisor Closets By Design Boston

Call Center Specialist- Medical Community Health Connections

Specialty Pharmacy Technician Call Center - Hybrid Lahey Hospital and Medical Center

Call Center Specialist- Medical Community Health Connections, Inc.

Call Center Representative Family Health Center of Worcester Inc

Call Center Specialist- Medical Community Health Connections Inc

Room Service Call Center Representative - Per Diem Brown University Health

Call Center Contact Associate Brown University Health

Event Operations Supervisor - Renaissance Framingham Hotel & Conference Center Encore Group (USA) LLC

Contact Center - Assistant Manager First Tech Federal Credit Union

Contact Center – Assistant Manager First Technology Federal Credit Union

Operations Support Center Manager-CPG Acosta Group

Supervisor Workforce Planning PPL Corp

Clinical Supervisor Open Sky Community Services

Assistant Program Director - Community Behavioral Health Center (CBHC) - LICSW LMHC LMFT Riverside Community Care

Supervisor Collections Fresenius Medical Care

Supervisor POC Nova Biomedical Corp

Member Service Advisor - (Contact Center) Navigant Credit Union

Member Service Advisor - (Contact Center / PT 25 Hours) Navigant Credit Union

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