88 Results for

Call Center Supervisor Jobs in Raleigh, NC

Jobs

RALEIGH, NC30+ days ago

$90,000–$100,000 Per Year

The Contact Call Center Manager will oversee daily contact center operations, lead and develop frontline supervisors and associates, and ensure exceptional customer experience while meeting performance, quality, and efficiency goals. An ideal candidate for the Contact Call Center Manager role is a hands-on leader with strong operational expertise and a passion for team development and service excellence.

Durham, NC15 days ago

$85,000–$110,000 Per Year

Responsibilities of the Call Center Manager : Lead daily operations by overseeing contact center performance and ensuring consistently high‑quality customer experience. Demonstrated leadership ability with strong communication skills and the capacity to manage multiple priorities in a fast‑paced environment.

NC30+ days ago

p>The right candidate leads with presence, coaches with intention, and takes real satisfaction in building a team that executes at a high level, shift after shift and season after season.

Keep a close eye on contact drivers across fraud, payments, and order management, and surface emerging trends to leadership.

Durham, NC30+ days ago

$90,000–$110,000 Per Year

The Manager, Customer Service (Call Center) will oversee daily call center operations, drive performance excellence, and lead teams focused on delivering a high‑quality customer experience. An ideal candidate for the Manager, Customer Service (Call Center) role is an experienced people leader with strong operational discipline and a passion for customer satisfaction.

Durham, NC7 days ago

$80,000–$100,000 Per Year

The Operations Manager role is ideal for a people‑focused leader with strong call center operations experience, a passion for customer experience, and the ability to drive performance.

Piper Companies is seeking an Operations Manager to lead and scale a customer support/call center team within a fast‑growing services-focused industry organization.

New!

Raleigh, NC3 days ago

$20–$25 Per Hour

We have built a multi-disciplinary organization of scientists, engineers, and physicians and we are using the power of next-generation sequencing (NGS), population-scale clinical studies, and state-of-the-art computer science and data science to overcome one of medicine’s greatest challenges. This range reflects a good-faith estimate of the range that the Company reasonably expects to pay for the position upon hire; the actual compensation offered may vary depending on factors such as the candidate’s qualifications.

Durham, NC11 days ago

$39–$47 Per Hour

The Customer Service Coordinator V (Inbound) provides expert-level administrative and operational support within the customer service function, coordinating complex service requests and acting as a senior resource for the team.

Raleigh, NC11 days ago

$20–$25 Per Hour

We have built a multi-disciplinary organization of scientists, engineers, and physicians and we are using the power of next-generation sequencing (NGS), population-scale clinical studies, and state-of-the-art computer science and data science to overcome one of medicine's greatest challenges. This range reflects a good-faith estimate of the range that the Company reasonably expects to pay for the position upon hire; the actual compensation offered may vary depending on factors such as the candidate's qualifications.

New!

Durham, NC2 days ago

p>Analyze the patient's problem or issue that is presented by collecting information and data and conducting thorough research of the EPIC patient accounting systems, Hyland Onbase for documents that may have been imaged (EOB's, statements, admitting documentation, patient correspondence, etc.), RTE or BlueE for eligibility, researching payor websites and/or contacting the payor as needed.

Answer and resolve all inbound inquiries and issues regarding patient account statements, bad debt write offs, explanation of benefits, balance due, and other patient and insurance billing related scenarios.

New!

Durham, NC3 days ago

$39–$47 Per Hour

We have built a multi-disciplinary organization of scientists, engineers, and physicians and we are using the power of next-generation sequencing (NGS), population-scale clinical studies, and state-of-the-art computer science and data science to overcome one of medicine’s greatest challenges. The Customer Service Team Lead (Inbound) provides expert-level administrative and operational support within the customer service function, coordinating complex service requests and acting as a senior resource for the team.

NC8 days ago

From recruiting and interviewing to scheduling, training and leading performance reviews, the Contact Center Supervisor ensures that we deliver the People-Powered, Customer-Driven Safelite experience to their employees, customers and clients.

Assist in answering incoming calls during periods of peak volume and act proactively with client issues and personally work to resolve escalated customer/client concerns as needed.

Raleigh, NC8 days ago

Our comprehensive roster of services efficiently and economically manages the operation of sophisticated real estate investment portfolios, residential apartment and condominium complexes, government buildings, educational facilities, corporate campuses, high-profile venues and family entertainment parks in both the public and private sector.

Owens Realty Services portfolio includes over 25 million square feet of first class, high profile facilities in Connecticut, Florida, Georgia, Rhode Island, North Carolina, and New York with a value of more than $8 billion in real estate net worth and $30 million in gross annual revenue.

Raleigh, NC30+ days ago

Together we share insights, use the latest technologies and apply advanced business practices to speed our customers' delivery of important therapies to patients.

Syneos Health (Nasdaq:SYNH) is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success.

Morrisville, NC9 days ago

The Engagement Center Manager is responsible for managing and leading daily operations of a patient-focused pharmaceutical support center, driving service excellence, team performance, and compassionate engagement throughout the patient journey. Create all applicable work instructions for new projects and update existing work instructions as needed when changes occur during a project life cycle.

Raleigh, NC8 days ago

li>Provide a professional trained on the night shift to direct the cleaning activities of the custodial staff including MSDS of all products and all known hazardous substances present in the Janitors closets or storage in the building.

Make sufficient daily routine inspections as deemed, necessary and appropriate to assure that the work is performed as specified and take immediate corrective action as may be required to fully comply.

Raleigh, NC10 days ago

Reporting to the Outbound Operations Manager, this role is responsible for designing efficient and consistent methods for the outbound team(s) to follow, ensuring freight is properly pulled, sorted, packed and loaded in a safe, high quality and timely manner.

Environment: Position operates in a warehouse setting with continuous exposure to industrial noise (e.g., forklifts, conveyors, machinery, and loading activities), bright overhead lighting, and varying temperatures due to limited climate control.

Raleigh, NC30+ days ago

p>WHAT WE DO:

Perform general and higher level maintenance service such as: plumbing, electrical, carpentry, appliance repairs, HVAC, etc.
Participate in preventative maintenance to include pool, exterior lighting, filter changes and apartment inspections.

Chapel Hill, NC10 days ago

We are currently seeking an experienced: REGISTERED NURSE SUPERVISOR (RN) Job Description: Assures the best patient care possible by supervising the Facility and by directing the nursing staff during the shift. Supervises Nursing services for Facility during shift in accordance with the Nursing Practice Act, Facility policies and procedures, and the local, state, and federal regulations.

NC30+ days ago

Raleigh, NC24 days ago

Part-time

This is a PRN professional position that provides after-hours and/or daytime nursing coverage for pediatric patients in the Transitions Kids Program on assigned weekdays, weekends, holidays, and/or weeknights. Provide and document appropriate and relevant end-of-life information and education to families in compliance with current Centers for Medicare and Medicaid Services CMS Conditions of Participation (CoPs).

Durham, North Carolina30+ days ago

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Purpose: Works closely with the Member Support Center director to lead assigned site operations and supervise all representatives to assure high-quality, efficient, and timely processing of inquiries from external and internal Planet Fitness customers. PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees.

Durham, NC30+ days ago

p>Works closely with the Member Support Center Director to lead assigned site operations and supervise all representatives to ensure high-quality, efficient, and timely processing of inquiries from external and internal Planet Fitness customers. PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees.

NC30+ days ago

$95,400–$192,000 Per Year

p>As a Healthcare Consulting Supervisor, you will need to:

Perform hands-on Epic clinical delivery work across implementations, optimizations, upgrades, and stabilization engagements while serving as an Epic subject matter expert or workstream lead on client engagements as needed.
The successful candidate will have demonstrated experience supporting Epic clinical projects or major workstreams, solving client challenges, organizing complex initiatives, and contributing to successful delivery outcomes.

New!

Raleigh, NC3 days ago

$20–$25 Per Hour

Raleigh, NC30+ days ago

Building Effective Teams- Creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; lets subordinates present to senior management; acts as if real success is the success of the team.

To perform the job successfully, an individual should demonstrate the following competencies:

• Action Oriented- Enjoys hard work; is action oriented and full of energy for the things that he/she sees as challenging; not fearful of acting with a minimum of planning; seizes opportunities when they arise.

Durham, NC30+ days ago

Coastal Horizons Center, Inc. is seeking a qualified TASC Case Manager Supervisor to supervise our TASC Care Managers in the following counties: Durham, Orange, Alamance, Chatham, Person, Caswell, Granville, Franklin, Vance, and Warren Counties. At Master’s level – minimum of 1 year providing director counseling and/or supervisory services in the area of criminal justice/substance abuse services.

Cary, NC30+ days ago

Aqua, an Essential Utilities company, employs people in a variety of roles within our eight-state footprint, ranging from field workers and customer service representatives who are on the front lines working with customers, to scientists and engineers who help ensure we're delivering reliable water and wastewater services to our communities. The role involves handling inbound customer calls in a fast‑paced, high-call-volume environment and resolving inquiries related to billing, collections, move‑in/move‑out requests, service outages, emergency situations, and water and wastewater quality concerns.

New!

NC4 days ago

$125,000–$145,000 Per Year

p>Preferred Area of Experience: Electrical & Mechanical technical background with having worked in a Data Center environment and experience leading people of all technical aptitudes,

Preferred Area of Study: Electrical, HVAC & Mechanical technical college certifications, project management. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.

Raleigh, NC30+ days ago

p>Job Summary: As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences.

Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.

Chapel Hill, NC30+ days ago

$34.22–$48.38 Per Hour

p>Description \n \nBecome part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.\n \nAre you looking for a fast paced, collaborative environment where dedicated professionals make a difference every day?\n \nIf yes, opportunities are available to join our team who are making a difference in a person's life.\n \nWhat we offer for eligible candidates:\n\n Commitment incentive \n Relocation Assistance\n \nWhy join our team?\n\n Safe work environment with security officers present in the facility who work collaboratively with the staff and patients\n Work alongside an interdisciplinary team committed to providing holistic care to our patients where your experience is valued\n Opportunities for ongoing professional developmental growth working in a Level 1 Trauma Center for both adults and pediatrics\n \nWho are we looking for?\n\n

Chapel Hill, NC30+ days ago

$34.22–$48.38 Per Hour

Consults with appropriate resources in a timely fashion regarding patients with complex care issues, unusual teaching needs and/or those at high risk for discharge planning. Our surgery center supports the following services: Orthopedics (Sports), ENT/OHN, plastics, general laparoscopic, general oncology, pediatric urology, urology and dental.

Chapel Hill, NC14 days ago

Full-time

p>Brighton Health Plan Solutions partners with self-insured employers, Taft-Hartley Trusts, health systems, providers as well as other TPAs, and enables them to solve the problems facing today’s healthcare with our flexible and cutting-edge third-party administration services. JOB ALERT FRAUD: We have become aware of scams from individuals, organizations, and internet sites claiming to represent Brighton Health Plan Solutions in recruitment activities in return for disclosing financial information.

NC30+ days ago

li>Manage day to day call center activities to include: monitoring key performance sale indicator reports, agent adherence, sales floor assistance.

The Sales Supervisor is responsible for supervising and coordinating the daily activities of a team of licensed health agents engaged in promoting and selling plans by phone.

Raleigh, NC30+ days ago

In partnership with the Security Center of Excellence (CoE), the Director defines the SOC strategy and co-develops objectives, a multi‑year roadmap, and business continuity goals aligned with enterprise security priorities and global regulatory obligations-while building high‑performing teams, operationalizing intelligence, and ensuring resilient monitoring and response across access control, alarms, video surveillance, and mass notification platforms.

Work with Executive Protection, Regional Security Directors, and the Security Center of Excellence (CoE) to establish and continuously monitor risk profiles for facilities, routes, events, and executives, and to set thresholds for proactive posture changes (e.g., guard posture, access control changes, camera presets).

NC15 days ago

$87,000–$113,000 Per Year

p>Regular employees are eligible to receive both short term and long-term incentives, including cash bonus and equity incentive opportunities, designed to reward recent achievements and recognize your future potential based on individual, business unit and company performance.

The Senior Supervisor, Customer Support, acts as a liaison between internal teams, cross functional partners and external field representatives with an effort to drive business results and employee engagement.

Chapel Hill, North Carolina15 days ago

Any fraudulent activity should be reported to: [email protected].

Brighton Health Plan Solutions partners with self-insured employers, Taft-Hartley Trusts, health systems, providers as well as other TPAs, and enables them to solve the problems facing today’s healthcare with our flexible and cutting-edge third-party administration services.

New!

Zebulon, NC4 days ago

Work Environment: Exposure to weather, extreme heat or cold, high noise intensity level, atmospheric conditions, exposure to electrical shock, exposure to toxic or caustic chemicals, wet and/or humid, vibration, proximity to moving mechanical parts, working high exposure places. Work closely with the HVAC Service Manager and Dispatch team to organize and schedule resources to meet service work requirements surrounding both PM visits and service call/repair needs.

Holly Springs, NC30+ days ago

p>The Maintenance Supervisor will assist the Community Manager by managing and performing maintenance and repairs of assigned property to include grounds, pool, HVAC and appliances, interior and exteriors of buildings and outbuildings, and apartment turns. Manage the work of the maintenance staff, coordinating work and work assignments with the Community Manager and assist with scheduling, managing and monitoring the work of contractors.

Raleigh, North Carolina30+ days ago

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Job Summary:As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences.

Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.

Raleigh, NC30+ days ago

Remote

All Job Posting Locations: Charlotte, North Carolina, United States, Dallas, Texas, United States, Horsham, Pennsylvania, United States of America, Orlando, Florida, United States of America, Phoenix, Arizona, United States, Pittsburgh, Pennsylvania, United States of America, Raleigh, North Carolina, United States. Track operational metrics, deliver regular reports and updates to management and stakeholders, Recommend workflow, system, and process improvements to enhance efficiency, productivity, and overall program performance.

Durham, NC30+ days ago

$38,285–$80,000 Per Year

The supervisor diagnoses, troubleshoots, and repairs HVAC systems and components such as thermostats, electrical systems, motors, chillers, air handling units, pumps, cooling towers, piping, and water heaters, and oversees the installation and replacement of equipment. Additionally, the role ensures accurate completion of work orders, testing reports, and required documentation, participates in on-call rotations to address emergency needs, and provides oversight of contractors to verify work is completed according to plans and specifications.

NC30+ days ago

Remote

Job Function: Customer Management Job Sub Function: Internal Customer Service Training Job Category: People Leader All Job Posting Locations: Charlotte, North Carolina, United States, Dallas, Texas, United States, Horsham, Pennsylvania, United States of America, Orlando, Florida, United States of America, Phoenix, Arizona, United States, Pittsburgh, Pennsylvania, United States of America, Raleigh, North Carolina, United States Job Description: Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Required Skills: Preferred Skills: Adult Learning Theory, Communication, Continuous Improvement, Curriculum Development, Customer Support Operations, Customer Support Trends, Data Reporting, Developing Others, Give Feedback, Inclusive Leadership, Leadership, Performance Measurement, Presentation Design, Reporting and Analysis, Technical Credibility, Training Delivery Methods, Training Needs Analysis (TNA), Training People.

Morrisville, NC17 days ago

When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

Morrisville, NC17 days ago

Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach.

Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand.

Butner, NC30+ days ago

$38.55–$55.43 Per Hour

Summary: The Clinical Supervisor provides day-to-day operational and clinical oversight for the Behavioral Health Therapy team, ensuring the delivery of high-quality, patient-centered care. This position is ideal for a clinically experienced leader who is passionate about developing people, advancing quality mental health care, and supporting a high-performing therapy team.

Cary, North Carolina30+ days ago

$33–$36 Per Hour

Responsibilities:

We’re creating places people are proud to call home and supporting teams who take pride in delivering hospitality-focused experiences every day all while building lasting, meaningful careers along the way.

While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward.

Raleigh, NC30+ days ago

$90–$95 Per Hour

We're searching for aMerchandising Supervisor to lead our team of buyers (we call them merchandisers because, well, they doa lot more than just purchase).This on-site leadership role is ideal for someone who brings procurement expertise, a focus on cost savings, and a passion for developing people and processes. We offer:Competitive compensation and performance-based bonus opportunitiesComprehensive benefits packageA supportive, people-first workplace cultureOpportunities to contribute meaningfully and grow your careerApply now and help lead a team that buys smart, negotiates boldly, and moves business forward.

Chapel Hill, NC30+ days ago

$17–$19 Per Hour

Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikema's Ace, Outer Banks Ace, Dennis Company, and Breed & Company. Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork.

Wake Forest, North Carolina30+ days ago

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Call Center Supervisor Jobs in Raleigh, NC

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Call Center Supervisor Jobs in Raleigh, NC

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Customer Service Coordinator (Inbound- call center environment) #4849 Mom's Meals

Customer Service Coordinator V (Inbound- call center environment) #4845 Grail Inc

Customer Service Coordinator (Inbound- call center environment) #4849 Grail Inc

Customer Service Associate Incoming Call Center & My chart Duke University

Customer Service Team Lead (Inbound- call center environment) #4845 Mom's Meals

Contact Center Shop Care Supervisor Safelite Group, Inc.

Custodial Supervisor - Wake County Detention Center Owens Realty Services

Pharmaceutical Call Center Manager - Hyrbrid Syneos Health Inc

Pharmaceutical Call Center Manager - Hyrbrid Syneos - Commercial - Prod

Custodial Supervisor - Wake County Detention Center Owens Realty Capital

Distribution Center Outbound Operations Supervisor Genuine Parts Co

Maintenance Supervisor - North Hills at Town Center Pegasus Residential

REGISTERED NURSE SUPERVISOR (RN) - PARKVIEW HEALTH AND REHABILITATION CENTER Liberty Home Care and Hospice LLC

REGISTERED NURSE SUPERVISOR (RN) - LOUISBURG HEALTH & REHAB CENTER Liberty Home Care and Hospice LLC

Pediatric Palliative Care Specialist - On-Call RN HOSPICE OF WAKE COUNTY INC

Member Support Center Manager Excel Fitness

Member Support Center Manager Planet Fitness Inc

Supervisor - Epic Clinical Project Manager RSM US LLP

Customer Service Coordinator (Inbound- contact center environment) #4535 Mom's Meals

ERS-NETA Service Center Manager - Charlotte Vertiv Group Corp.

TASC Case Manager Supervisor—North-Central NC Coastal Horizons Center

Contact Center Representative (Temp to Hire) Essential Utilities Inc

Critical Facilities Supervisor StratAcuity Staffing Partners Inc

Store Management - Triangle Town Center, Raleigh, NC JD Sports Fashion Plc

RN Clinical Nurse II UNC Medical Center Emergency Department UNC Health

RN Clinical Nurse II - Ambulatory Surgery Center (PACU) UNC Health

Supervisor, Customer Service Brighton Health Plan Solutions, LLC

Medicare Sales Supervisor HealthPlanOne LLC

Director, Security Operations Center First Citizens BancShares Inc

Sr. Supervisor, Customer Support- Specialty Biogen Inc

Supervisor, Customer Service Brighton Health Plan Solutions

Field Ops Supervisor - HVAC MSS Solutions, LLC

Maintenance Supervisor - Holly Springs, NC Carlisle Residential Properties

Store Management - Triangle Town Center, Raleigh, NC The Finish Line

Operations Supervisor, PSC Johnson & Johnson

Facility Maintenance Supervisor - HVAC North Carolina Central University

Supervisor, Learning Operations Johnson & Johnson

Supervisor, Community Solutions, Central Operations SPECTRUM

Supervisor, Community Solutions, Central Operations Charter Communications Inc

Clinical Supervisor - Behavioral Health UNC Health

Service Supervisor - The Allison at Fenton Hines

Merchandising Supervisor Ernest Paper Products, Inc.

Floor Supervisor - Store 165 Chapel Hill, NC Ace Hardware Corp

Supervisor Food Services - Production Advocate Health and Hospitals Corporation

Quality Assurance Supervisor Cencora Inc

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