328 Results for

Call Center Supervisor Jobs in Pennsylvania

Jobs

Reading, PA29 days ago

Full-time

Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs.

Pittsburgh, Pennsylvania13 days ago

$33.17–$27.50
Full-time

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Monitor, maintain, and ensure the availability, performance, and stability of enterprise infrastructure in a 24×7×365 NOC environment by leveraging monitoring and alerting tools to proactively detect, triage, and respond to incidents in real time across networks, servers, storage, cloud, applications, and sites. This position provides real-time situational awareness, Tier 1 infrastructure support, and incident triage/escalation for issues affecting networks, servers, storage, cloud environments, applications, and office connectivity.

Allentown, PA23 days ago

Part-time

li>Manages and works referral work queues when assigned and provides supplemental inbound patient call support during high volume times using (and vice versa), and uses judgment to prioritize and accommodate patients, based on patient needs. Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care..

Allentown, PA9 days ago

Part-time

Allentown, PA19 days ago

Part-time

Allentown, PA17 days ago

Full-time

Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care..

Ensures PEPs and CTSs are properly equipped with necessary technology, resources, and tools required to address patient inquiries and/or triage patients and address clinical patient messages efficiently.

Philadelphia, PA30+ days ago

p>SUMMARY: Under the direct supervision of the Practice Administrator, the Call Center Supervisor is responsible for the daily operations of the Esperanza Call Center and for the supervision of the Call Center Team (Clerical Assistants/Phone Operators) and Remote Phone Operators. The Call Center Supervisor establishes goals for call center response rates, oversees the patient texting service, and provides patient and staff support for web portal registration and use.

PA30+ days ago

This role ensures consistent service delivery, operational efficiency, and a world-class customer experience through effective workflow management, quality monitoring, KPI oversight, real-time floor support ("quarterbacking"), and ongoing coaching and development.

Please advise Firstrust of any accommodation you require to express an interest in a specific opening by emailing or calling: reasonableaccomdations@firstrust.com or 215-728-8265.

BLUE BELL, PA30+ days ago

As a member of the Customer Service Center team, ensure efficient and timely processing of all work assignments into applicable business systems with strict adherence to all established procedures; monitor and delegate capacity resources as appropriate to assist in the attainment of service level goals throughout the CSC. Develop training schedules for the Lead CSR's to implement; monitor to ensure that resource base and knowledge level is sufficient to maintain a current work level on all processes.

Hermitage, Pennsylvania30+ days ago

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Performs various tasks to include refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, submit credit card limit increase inquiries. Resolves customer issues and promotes products and services by identifying the customer’s needs, determining the best solution, and communicating the resolution to the customer while meeting all key performance metrics.

King Of Prussia, PA20 days ago

Part-time

Works collaboratively with all internal and external customers and departments to ensure timely and accurate patient registration and processing related to all aspects of the patient and revenue cycle processes are followed. Provides support to leadership, ensuring department is accurately processing patients through the pre-registration, registration, and scheduling processes.

Hermitage, PA30+ days ago

Resolves customer issues and promotes products and services by identifying the customers needs, determining the best solution, and communicating the resolution to the customer while meeting all key performance metrics.

Performs various tasks to include refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, submit credit card limit increase inquiries.

COATESVILLE, PA30+ days ago

li> The ideal candidate should possess strong communication skills, reliability, and a willingness to learn, with a preference for experience in life sciences, military, or defense industries.

The client is open to hiring candidates with no prior experience, as long as they have recently completed high school and possess strong communication skills..

Philadelphia, Pennsylvania30+ days ago

Remote

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Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture.

Achieve Key Performance Indicators: efficient handle time, productivity in terms of number of calls handled, conversion rates, patient satisfaction scores, accurate info capture, schedule adherence, etc.

Philadelphia, PA30+ days ago

Gap, PA22 days ago

$24.81–$41.35 Per Hour

Drive proactive sales conversations by engaging in outbound calls, handling inbound contact center inquiries, scheduling appointments, and actively engaging customers in the lobby with a goal of identifying sales opportunities and converting them into tangible outcomes. Contribute to teambuilding and performance excellence in the financial center by collaborating closely with the Financial Center Manager, to assist in building and nurturing a high-performing team.

New!

Pittsburgh, PA2 days ago

p>Purpose:

Under the general direction of the Manager, Scheduling Services, the Supervisor, Scheduling Services will ensure a World Class, patient-centric experience of Service Excellence through every interaction with UPMC Scheduling Services. The Supervisor, Scheduling Services will facilitate the team achievement of quality, production, and customer satisfaction goals, effectively monitoring call queues and volumes to ensure the team?s success.

Gap, Pennsylvania23 days ago

$24.81–$41.35 Per Hour

Responsibilities: Drive proactive sales conversations by engaging in outbound calls, handling inbound contact center inquiries, scheduling appointments, and actively engaging customers in the lobby with a goal of identifying sales opportunities and converting them into tangible outcomes. Contribute to teambuilding and performance excellence in the financial center by collaborating closely with the Financial Center Manager, to assist in building and nurturing a high-performing team.

Pittsburgh, PA30+ days ago

Full-time

As the Confirmation Call Center Manager, you will oversee daily call center operations, manage a team of representatives, and ensure appointments are scheduled and confirmed efficiently. Cousins Roofing, Siding & Decks is seeking an experienced Confirmation Call Center Manager to lead our call center operations in Pittsburgh, PA.

Philadelphia, PA30+ days ago

Loading job Back to Search Results Previous Opportunity Next Opportunity Current UPHS employees must apply HERE Supervisor Ambulatory Access Center Job ID: 310658 Category: Customer Service/Patient Access Work Type: FT Location: Philadelphia, PA, United States Share: share to e-mail Apply Now Save Job Saved Description Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Responsible for Insurance Validation, which includes training, resolving issues from staff and departments, and interacting with software support to resolve issues Report deceased, misidentified, and duplicate patients within Epic to the EMPI team Assist in performing the responsibilities of the individual queues as needed Responsible for the staffing needs of Individual practice queues Works with Manager and Practice Leadership to update and maintain physician scheduling protocols.

Norristown, PA13 days ago

Compile and calculate reports from Cognos including sales and spiff goals, clinic territory assignments as well as customer target lists, and territory analysis reports, Review accounts not doing business and assign for cold calling purposes. Job Summary: The primary objective of this position is to provide the tools, directive, and motivation to the Inside Sales team within the assigned Call Center so that they may provide the best customer service possible and enhance sales.

Philadelphia, PA30+ days ago

This includes clinical oversight for the RNs, LPNs, and MA's, conducting periodic audits, monitoring and implementing improvements in clinical operations and quality metrics, managing the corrective action planning process, overseeing regulatory compliance, facilitating policy development, and coordinating outcome reporting and partnerships/communications with internal and external partners to ensure adherence to the overall health center mission. PHMC serves as both a direct service provider to individuals, families, and communities across the region and as an intermediary agent - managing large-scale contracts, government and philanthropic partnerships, and multidisciplinary initiatives that require operational sophistication, strategic leadership, and deep mission alignment.

Reading, PA13 days ago

li>Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

Serve as a Penske staffing process and systems subject matter expert for contact center technologies including hardware, call routing applications (NICE), telephony systems, Salesforce.com, CRM and marketing tools, and recruiting system Oracle Enterprise.

New Kingstown, District of Columbia9 days ago

Reporting to the Outbound Operations Manager, this role is responsible for designing efficient and consistent methods for the outbound team(s) to follow, ensuring freight is properly pulled, sorted, packed and loaded in a safe, high quality and timely manner. Environment: Position operates in a warehouse setting with continuous exposure to industrial noise (e.g., forklifts, conveyors, machinery, and loading activities), bright overhead lighting, and varying temperatures due to limited climate control.

West Chester, PA26 days ago

Perform other duties as requested by the Food Service Director or Manager whenever his/her skill and/or experience would be vital to initiate, coordinate, or complete any given program. So, no matter what youre pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential.

Norristown, PA15 days ago

Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

Perform other duties as requested by the Food Service Director or Manager whenever his/her skill and/or experience would be vital to initiate, coordinate, or complete any given program.

Lancaster, PA30+ days ago

adidas offers robust and progressive medical, including HSA (Health Savings Account) with employer funding or FSA (Flexible Spending Account) options, dental, vision, prescription drug coverage, adoption, with surrogate and fertility support, short and long-term disability, and basic life and AD&D insurance, which can be supplemented with employee-paid coverage. Creators find inspiration in unlikely places, look at the world in their own unique way, are confident and have an uncanny ability to connect dots that others just don't see.

Philadelphia, PA30+ days ago

Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions. Follow and encourage your team to follow all safety policies and procedures, including but not limited to looking for and reporting any unsafe work conditions, and complete company-wide safety training and any additional job-specific safety training.

Arnold, PA30+ days ago

Summary of Responsibilities: This position is accountable for directing and supervising employees engaged in residential, commercial and industrial complex construction, maintenance, repair, testing and operation of meters and meter installations, as well as ensuring compliance with all Company, industry, regulatory and legal requirements. Experience with or have the ability to learn various computer applications including CREWS, BRIO (data querying tool), PowerOn (power outage reporting system), GIS (geographic information system), Fieldnet, SAP , Lotus Notes (software program e-mail system) and Microsoft Office.

Pottstown, PA30+ days ago

Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation that accrues starting at .01961 hours based on a 40 hour week up to 40 hours annually (64 hours in California) after an introductory period, sick time (accrued at 1 hour for every 25 or 30 hours worked, depending on work location), and additional pay if working on one of eight observed holidays. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.

Philadelphia, Pennsylvania30+ days ago

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Follow and encourage your team to follow all safety policies and procedures, including but not limited to looking for and reporting any unsafe work conditions, and complete company-wide safety training and any additional job specific safety training. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions.

Bethlehem, PA29 days ago

You will be supporting the CEC in reaching productivity and service level goals for the department through monitoring of various daily reports and department planning including the monitoring of orders, monitoring cut and reschedules processed by CEC, etc. Interfaces professionally and in a timely manner with inter-company departments and regions, responding to the needs of internal customers.

York, PA30+ days ago

Manage and complete with accuracy administrative paperwork such as tracking processing time for applicants, reconciliation paperwork of biometrics captured, assisting in maintaining a visitor control log for non-applicants entering the facility, signing off on facility checks and other administrative duties as needed. Ensure all who enter the ASC are approved applicants and visitors while providing both interior and exterior crowd control and assisting the staff in enforcing the rules and policies of the ASCs.

Pittsburgh, PA30+ days ago

The Manager, Telecom will lead a team of engineers and analysts, manage vendor relationships, and ensure reliable, secure, and cost‑effective telecom services that support business operations and customer needs.

Our company is one of the most significant publicly traded water, wastewater service and natural gas providers in the U.S.

We are seeking a Manager, Telecom to lead and advance our enterprise telecommunications environment.

Wexford, PA30+ days ago

In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy. GENERAL OVERVIEW: The Registered Nurse assesses human responses and plans, implements and evaluates nursing care for individuals or families for whom the nurse is responsible.

Hazleton, Pennsylvania30+ days ago

Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Allentown, PA22 days ago

Manages and works referral work queues when assigned and provides supplemental inbound patient call support during high volume times using (and vice versa), and uses judgment to prioritize and accommodate patients, based on patient needs. Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

Allentown, PA19 days ago

New!

Allentown, Pennsylvania3 days ago

York, PA30+ days ago

$22–$23 Per Hour

All linehaul driver envelopes are to include: trailer number, Pro number of one shipment on the trailer, road driver’s name, tractor number, seal number, weight, driving (route) instructions and any hazardous placards that may be required (if applicable). Direct calls on O S & D issues from customers and / or P & D drivers to the service center’s O S & D Specialist or assigned back up person using guidelines provided by Customer Service Manager.

Easton, PA30+ days ago

Leola, PA30+ days ago

Leola, PA is now home to Dart's newest Paper Plate Manufacturing Center of Excellence-a state-of-the-art, high-efficiency operation built to meet the growing demand for sustainable, paper-based food and beverage packaging. From to-go containers and dinnerware to tamper-evident food packaging and even the red SOLO cup, Dart products have been keeping people on the go and having fun for 65 years.

PA16 days ago

li>Utilize the Five9 phone system proficiently and become proficient in the use of our software programs including Workday Help (CRM), Workday, Docuware, LeaveSource, Riskonnect, HireRight and Microsoft Teams.

Principal Duties:

Consult with and advise Associates and managers regarding policy, and eligibility and qualification requirements related to recruiting, benefits, Associate Relations, leave of absences, rehire status, retirement plans, wellness programs, payroll and paid time off.

Wexford, PA30+ days ago

Review and take action on accounts on aged trial balance reports or in assigned work queue meeting specified dollar and age criteria to ensure lowest number of days possible on accounts receivable.

Identify and take action to address patient concerns by utilizing effective decision making skills to know when to handle the call, send the call to in house clinical staff or send call to the physician?s office to meet the patient?s needs.

Allentown, PA30+ days ago

Reporting to the Manager, Workforce Management, the Workforce Management Supervisor is responsible for implementing policy, improving performance, and providing leadership to the Workforce Management & Metrics department. A demonstrated ability to lead and manage cross-functional teams/projects, absorb information, develop creative/practical business solutions, and achieve desired results in a highly technical, operational environment is required.

New!

Pittsburgh, PA6 days ago

li>

Reconcile daily cash sale transaction payments and cash funds in the system, prepare the bank deposit, scan and process checks, prepare and submit required deposit paperwork to the Support Center.

Obtain, review, submit, and approve expense vendor invoices in an accurate and timely manner, reconciling within the Accounts Payable (AP) approval system or via credit card statements as needed.

Philipsburg, PA30+ days ago

Proficient reading, writing, grammar, and mathematics skills; proficient interpersonal relations and communicative skills; proficient PC skills, including working knowledge of Microsoft Word and Excel; a thorough knowledge of the features and benefits of all products and services; knowledge of financial policies and procedures; supervisory skills sufficient to manage employees; ability to sit, stand, walk, bend, stoop, reach with hands or arms, use hands to manipulate objects, handle or feel, and lift items weighing 50 lbs. • Actively participates in the community in a manner that reflects favorably on the organization; Participates in civic, professional, business, and community associations to develop new business and promote the company's image in the community.

Harrisburg, PA30+ days ago

Proficient reading, writing, grammar, and mathematics skills; proficient interpersonal relations and communicative skills; proficient PC skills, including working knowledge of Microsoft Word and Excel; a thorough knowledge of the features and benefits of all products and services; knowledge of financial policies and procedures; supervisory skills sufficient to manage employees; ability to sit, stand, walk, bend, stoop, reach with hands or arms, use hands to manipulate objects, handle or feel, and lift items weighing 50 lbs. Actively participates in the community in a manner that reflects favorably on the organization; Participates in civic, professional, business, and community associations to develop new business and promote the company's image in the community.

Scottdale, PA30+ days ago

Proficient reading, writing, grammar, and mathematics skills; proficient interpersonal relations and communicative skills; proficient PC skills, including working knowledge of Microsoft Word and Excel; a thorough knowledge of the features and benefits of all products and services; knowledge of financial policies and procedures; supervisory skills sufficient to manage employees; ability to sit, stand, walk, bend, stoop, reach with hands or arms, use hands to manipulate objects, handle or feel, and lift items weighing 50 lbs. Actively participates in the community in a manner that reflects favorably on the organization; Participates in civic, professional, business, and community associations to develop new business and promote the company's image in the community.

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Call Center Supervisor Jobs in Pennsylvania

TSS - Call Center Supervisor Penske

Network Ops Center Technician Reed Smith US

Weekend Patient Engagement Partner - Connect to Care - Access Center St. Luke's Health Network, Inc.

Part Time Patient Engagement Partner, Evenings and Weekends, Connect to Care - Access Center St. Luke's Health Network, Inc.

Weekend Patient Engagement Partner, Connect to Care -Access Center St. Luke's Health Network, Inc.

Supervisor, Clinical Triage (RN) - Neuroscience St. Luke's Health Network, Inc.

Call Center Supervisor Esperanza Health Center Inc

Customer Care Call Center Supervisor Firstrust Bank

Call Center Supervisor PMA Insurance Group

Primary Contact Center Representative (Call Center) First National Bank Of Pennsylvania

Manager, Call Center Premier Orthopaedic and Sports Medicine

Primary Contact Center Representative (Call Center) FNB Corp

(CUSTOMER SERVICE/CALL CENTER - CUSTOMER SERVICE REPRESENTATIVE II) Mindlance

Healthcare Call Center Representative Ivyrehab

Visitor Center Supervisor – Reading Terminal Market Visitor Center Philadelphia Visitor Center Corporation

Financial Center Supervisor Fulton Financial Corp

Supervisor, Scheduling Services Contact Center University of Pittsburgh Medical Center

Financial Center Supervisor Fulton Bank

Confirmation Call Center Manager Bath Concepts Independent Dealers

Supervisor Ambulatory Access Center Penn Medicine

Call Center Manager Midwest Veterinary Supply Inc

Nursing Supervisor - Health Centers Public Health Management Corp

Recruiting Supervisor-Driver Hiring Center Penske Corporation

Distribution Center Outbound Operations Supervisor Genuine Parts Company

Food Service Supervisor - Penn Medicine Staffing Centers - PA Aramark

Food Service Supervisor - Montgomery Hospital Medical Center - Food Aramark

Retail Supervisor - Lancaster Qlty Center, 6147, Lancaster, PA adidas AG

Alcohol Compliance Supervisor - The Mann Center Legends Hospitality, LLC

Supervisor Regional Operations - PA Meter Services - Arnold Service Center FirstEnergy Corp

shift supervisor - Store# 70748, SUBURBIA SHOPPING CENTER Starbucks Corp

Alcohol Compliance Supervisor - The Mann Center Legends Global

Customer Solutions Supervisor Linde plc

Biometrics (Fingerprint) Technician - On Call Amentum Services Inc

Voice Network and Contact Center Manager Essential Utilities Inc

RN (Full Time)- Pre Admission Call Room, Wexford Hospital Highmark Inc

Supervisor Nursing - Full Time Schuylkill

Weekend Patient Engagement Partner - Connect to Care - Access Center St. Luke's University Health Network

Patient Engagement Partner, Access Center St. Luke's University Health Network

Weekend Patient Engagement Partner, Connect to Care -Access Center St. Luke's University Health Network

Part Time Patient Engagement Partner, Evenings and Weekends, Connect to Care - Access Center St. Luke’s University Health Network

Service Center Clerical Support-FT Ward Trucking, LLC

Service Center Clerical Support-Casl Ward Trucking, LLC

Operational Excellence Manager - Paper Center of Excellence Dart Container Corp

Associate Service Center Representative-1 Wawa Inc

Contact Center Specialist- Wexford University of Pittsburgh Medical Center

Supervisor Workforce Planning PPL Corp

Profit Center Office Administrator Hajoca Corporation

Financial Center Manager - Philipsburg, PA Mid Penn Bank

Financial Center Manager - Front Street (Harrisburg) Mid Penn Bank

Financial Center Manager - Scottdale, PA Mid Penn Bancorp Inc

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