FULL_TIME

FEED

UNKNOWN

With $6.7 billion in assets under management, Prime Group is among the largest private owners and operators of self-storage properties globally, with a portfolio of 320+ self-storage assets across 28 U.S. states, three Canadian provinces, and the U.S. Virgin Islands, totaling 24+ million rentable square feet. The firm’s 21-person senior leadership team is supported by specialized teams across sourcing and acquisitions, asset and portfolio management, compliance and legal, property management, information technology, transactions and financing, marketing, accounting, training, and other core functions.

Prime Group Holdings

Sales Supervisor (Call Center)

[AW]-iCims

Customer Service Supervisor (Call Center)

OTHER

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. The Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to customer service representatives (CSRs) with the goal of meeting program objectives and customer service level agreements.

MAXIMUS provides business services to help governments operate health and human services programs, mostly at the state and national levels. The company's health services segment offers outsourced program management and administrative services,

Maximus

Supervisor - Call Center

equestftpin

Duties Description Duties include but are not limited to: Assist the Change Management Unit to manage system change requests and enhancements and contribute to higher level analysis for implementing changes; Create and maintain Knowledge Base; Continuous interaction with Contact Center Representatives: provide feedback on calls handled using a Quality Assurance Scorecard, identify needs, provide direct coaching based on the team's findings and review upcoming expectations; Provide ongoing production support by assisting to resolve operational systems problems; Manage, monitor and adjust skill assignments in real-time to match the workforce availability and call volumes; Assist in development of requirements for Quality Assurance unit; meet with Contact Center Operations staff to review and analyze trends and skill deficiencies; Coordinate analysis of production issues with technical staff and escalate to supervisor as needed; and. 3) For Division of Juvenile Justice and Opportunities for Youth (DJJOY) prospective appointees will be checked against the Staff Exclusion List (SEL) maintained by the Justice Center for the Protection of People with Special Needs.

YEAR

New York State Thruway Authority

Call Center Quality Assurance Specialist 1 (NY HELPS)

linkup_via_bold

Mastery-level understanding and performance of core functions of the Logistics Center including but not limited to capacity command, bed management, transfer, consult, and tele-consult facilitation, direct admission coordination, and decedent management. This role may require access to information considered sensitive to Albany Med Health System, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes.

Albany Medical Health System

Logistics Center Operations Supervisor

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CDTA is seeking a strategic and service-driven Call Center Manager to lead daily operations of its Customer Service Center and ensure a high-quality, customer-focused experience on behalf of the Authority. This role oversees staff, systems, and performance across a multi-channel environment supporting fixed-route services, FLEX On Demand, STAR paratransit, DRIVE, and other customer-facing programs.

Capital District Transportation Authority-CDTA

Call Center Manager

The Applicant Manager

This positions is responsible for analyzing and planning their center's daily package dispatch and handles operational service issues (e.g., on-call Air pickups, heavy pick-up accounts, unforeseen events, etc.) He/She analyzes previous dispatch results to maximize service performance, to streamline routes and can coordinate the needs and efforts of the operation to ensure internal and external customer satisfaction is met. Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, and education/training and a candidate's work experience.

HOUR

<h1>Working for UPS</h1>
	Where are you headed? If you’re ready to get what you want out of your job — out of your life — the smart route is at UPS. As a growing, dynamic Fortune 50 organization, we have the kind of opportunities that will help you go as far as your ambition will take you. So if you’re looking to start on a rewarding future, we’ll get you moving in the right direction. 
	Here at UPS, we have many positions available, from Hourly Part-Time Package Handlers and Seasonal positions, to Drivers, Mechanics, and full time Professional opportunities. We have professional roles available in Marketing, Information Technology, Sales, Engineering, Finance & Accounting, Customer Solutions, and Global Business Services. 
	Every day, we choreograph the infinite movements of goods, funds, and information in more than 200 countries and territories. 
	From our early roots as a Seattle, Washington bike-messenger company to our present day, multi-billion-dollar global corporation, our team has held a singular focus – empowering commerce around the world. We have become the world's largest package delivery company and a leading global provider of specialized transportation and logistics services. 
	From global giants to local mom and pop businesses, we improve distribution networks and manage supply chains to help our customers to do what they do best. That’s how we make the world work better. And that’s how we build better careers and reward people like you for doing what they love to do most. Join us! 
	
	 <img src="https://ad.doubleclick.net/ddm/ad/N4789.343.0788391736321/B10798633.146817616;sz=1x1;ord=1234567890;dc_lat=;dc_rdid=;tag_for_child_directed_treatment=?" border="0" width="1" height="1" alt="Advertisement">
		<h1>Our Mission</h1>
		Empowering careers & commerce around the globe takes more than the concerted efforts of innovative thinkers, collaborative teammates & incredible technology. It calls on the values, purpose & mission that have driven us right from the start. We build on our legacy as a caring & responsible corporate citizen through the conduct of our people and company in the communities we serve. Inspire our people & business partners to do their best, offering opportunities for personal development & success.

United Parcel Service Inc

PT Package Center Supervisor

Revenue Cycle Management to include direct experience with denial prevention including but not limited to third party payer contractual agreements and Practice and Hospital Billing Regulations; review billing edits for long term approach for resolution at time of scheduling. The position is responsible for the daily operations of the Pre-Service functions of the Patient Engagement Center - related to the appointment scheduling, eligibility verification, pre-registration, authorization and financial clearance needs for Practice and Hospital Services.

Manager, Access Services- Patient Engagement Center

Albany Medical Center

PART_TIME

Mount Carmel Care Center is looking for a motivated and caring Nurse Supervisor - RN - Registered Nurse or LPN - Licensed Practical Nurse. Twice voted "Best of the Berkshires," we are sponsored by the Carmelite Sisters for the Aged and Infirm since 2013 and maintain a mission-based environment for our staff and residents.

Mount Carmel Care Center Inc

LPN or RN Nurse Supervisor - Weekends Warrior Pay

This role may be required to assist with other duties as assigned as well as in other functions of the operation including but not limited to: call center, inventory, delivery acceptance, outreach, security, delivery, and visual merchandising. While performing the duties of this job, the employee is frequently required to stand or sit for long periods, walk constantly, use hands or feet, reach with hands and arms, and may be required to lift up to 50 pounds.

PharmaCann Inc

Front of House Supervisor

Oversight of daily operation in the Emergency Department assuring coverage to support efficient patient throughput; and assurance of key performance indicators as indicated by Emergency Department and Access Leadership includes but not limited to door to triage; door to full registration; Chest pain - door to EKG; pharmacy capture. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes.

Access Services Supervisor

Since 1883, we have provided compassionate, specialized long-term care for medically fragile infants, children, and young adults in a nurturing, home-like environment. Our residents don't just receive care-they experience childhood, education, friendships, family connections, community outings, and meaningful daily life.

St. Margaret's Center

Weekend RN Supervisor

Talent Acquisition

PharmaCann

GreenHouseAPI

Front Of House Supervisor

Job Summary: As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences. Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.

The Finish Line, Inc. is a premium retailer of athletic shoes, apparel and accessories. Based in Indianapolis, Finish Line operates more than 640 stores in malls across the United States, employing more than 11,000 associates who help customers every day connect with their sport, their life and their style. Online shopping is available at <a target="_blank" href="http://www.finishline.com/">www.finishline.com</a> and mobile shopping is available at m.finishline.com. 
 Follow Finish Line on Twitter at <a mns_rt="NonJob" target="_blank" href="https://twitter.com/FinishLine">Twitter.com/FinishLine</a> and "like" Finish Line on Facebook at <a mns_rt="NonJob" target="_blank" href="http://www.facebook.com/finishlineusa">Facebook.com/FinishLineUSA</a> The company also operates, through a venture with Gart Capital Partners, the Running Specialty Group, which has 19 specialty running shops in seven states and the District of Columbia operating under The Running Company banner. More information is available at <a target="_blank" href="http://www.therunningcompany.net/"> www.therunningcompany.net.</a>

The Finish Line

Finish Line Macy's Store Management - Colonie Center, Albany, NY

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JD Store Management - Colonie Center, Albany, NY

The Self-Direction Quality Assurance Supervisor is responsible for supervising quality assurance staff, conducting and overseeing internal reviews, identifying opportunities for quality improvement, and ensuring regulatory compliance. This position works collaboratively with agency leadership to promote independence, enhance self-directed services, and ensure a person-centered approach throughout all quality and compliance activities.

AIM Services, Inc. is dedicated to supporting the "power of potential" in people with disabilities, including those with traumatic brain injuries. Through community and residential programs, advocacy and education, trained dedicated professionals focus on assisting individuals achieve their personal goals while promoting a sense of self-confidence and well-being.

Aim Services, Incorporated

Self-Direction Quality Assurance Coordinator Supervisor

Minimum Qualifications This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS)* and applicants must meet the following minimum qualifications to be considered for this position: Required experience: Customer service experience in a position with primary responsibility providing customer service in the form of explaining programs, policies, and/or procedures, resolving problems, or reconciling accounts - 2 years required. Duties typical of this position include, but are not limited to: Act as liaison with new and existing employees for onboarding and offboarding activities including but not limited to, corresponding with new staff prior to their start date, ordering badges, parking tags, and completing equipment and access request forms.

Call Center Supervisor Jobs in Albany, NY

Sales Supervisor (Call Center) Prime Group Holdings

Customer Service Supervisor (Call Center) Prime Group Holdings

Supervisor - Call Center Maximus

Call Center Quality Assurance Specialist 1 (NY HELPS) New York State Thruway Authority

Logistics Center Operations Supervisor Albany Medical Health System

Call Center Manager Capital District Transportation Authority-CDTA

PT Package Center Supervisor United Parcel Service Inc

Manager, Access Services- Patient Engagement Center Albany Medical Health System

Manager, Access Services- Patient Engagement Center Albany Medical Center

LPN or RN Nurse Supervisor - Weekends Warrior Pay Mount Carmel Care Center Inc

Front of House Supervisor PharmaCann Inc

Access Services Supervisor Albany Medical Health System

Access Services Supervisor Albany Medical Center

Weekend RN Supervisor St. Margaret's Center

Front of House Supervisor PharmaCann

Front Of House Supervisor PharmaCann

Finish Line Macy's Store Management - Colonie Center, Albany, NY The Finish Line

JD Store Management - Colonie Center, Albany, NY The Finish Line

Self-Direction Quality Assurance Coordinator Supervisor Aim Services, Incorporated

Business Services Center Representative 1 - VID 228551 New York State Thruway Authority

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