Call Center Supervisor Serenity Mental Health CentersCall Center SupervisorFarmers Branch, TexasBackground in hospitality leadership, high-volume retail management, or premium service operations is a strong differentiator — those environments produce exactly the instincts this role requires . Serenity is scaling its member support operation and we're looking for a Call Center Supervisor who knows how to run a call floor that consistently delivers.
Call Center Supervisor (Full Time) - Plano Prosperity BankCall Center Supervisor (Full Time) - PlanoPlano, TXPresents and explains Bank products and services to customers and assists in meeting their financial needs including the following: opening, closing, and maintaining checking, savings, time deposit, and individual retirement accounts as well as working with safe deposit boxes, savings bonds, credit cards and consumer loans. MATHEMATICS ABILITY: Ability to perform very basic math skills including adding, subtracting, multiplying, and dividing two-digit numbers; the four basic arithmetic operations with money; and operations with units such as inch, foot, yard; ounce, and pound (or their metric counterparts).
Experienced Call Center Operations Supervisor MCI CareersExperienced Call Center Operations SupervisorAddison, TexasMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Experienced Call Center Quality Assurance Supervisor MCI CareersExperienced Call Center Quality Assurance SupervisorAddison, TexasMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Experienced Call Center Manager MCI CareersExperienced Call Center ManagerAddison, TexasMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Senior Manager of Customer Service (Call Center) National Carwash Solutions, Inc.Senior Manager of Customer Service (Call Center)Frisco, TXPart timeThe Senior Manager develops and implements customer service strategies, manages a team of 2-3 Customer Service Supervisors overseeing 10-15 Customer Service Representatives, and serves as the primary escalation point for complex customer issues while ensuring alignment with broader distribution goals and company objectives. This position provides executive-level leadership to the customer service organization, driving customer satisfaction, operational excellence, and cross-functional collaboration with RDC operations, logistics, tech support, IT, Finance and dispatch teams.
NewSenior Manager of Customer Service (Call Center) National Carwash SolutionsSenior Manager of Customer Service (Call Center)Frisco, TXThe Senior Manager develops and implements customer service strategies, manages a team of 2-3 Customer Service Supervisors overseeing 10-15 Customer Service Representatives, and serves as the primary escalation point for complex customer issues while ensuring alignment with broader distribution goals and company objectives. This position provides executive-level leadership to the customer service organization, driving customer satisfaction, operational excellence, and cross-functional collaboration with RDC operations, logistics, tech support, IT, Finance and dispatch teams.
NewTemporary Call Center Agent - Spanish Glow NetworksTemporary Call Center Agent - SpanishDallas, TXRemotePosition Summary: The Call Center Agent - Bilingual will take inbound customer service calls and make outbound sales calls to support customers. While this description is intended to accurately reflect the position's activities and requirements, management reserves the right to modify, add or remove duties as necessary.
Call Center Client Account Manager III MCI CareersCall Center Client Account Manager IIIDallas, TexasFull timeMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Call Center Client Account Manager II MCI CareersCall Center Client Account Manager IIDallas, TexasFull timeMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Call Center Client Account Manager I MCI CareersCall Center Client Account Manager IDallas, TexasFull timeMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Experienced Call Center Client Services Manager MCI CareersExperienced Call Center Client Services ManagerAddison, TexasMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Call Center Representative Job Openings (DALLAS, TX, USA) MCI LCCall Center Representative Job Openings (DALLAS, TX, USA)TXMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. POSITION RESPONSIBILITIES Key Responsibilities: • Manage high-volume inbound and outbound calls as a Call Center Representative in Dallas • Provide accurate, timely information on products, services, accounts, and billing • Resolve customer concerns and escalate complex cases when required • Achieve call center performance targets, including QA scores, resolution time, and customer satisfaction • Accurately document all customer interactions in the CRM system • Follow call scripts, compliance requirements, and all call center procedures • Identify cross-sell or upsell opportunities when appropriate • Maintain a professional, empathetic approach with every customer.
Experienced Call Center Recruiter MCI CareersExperienced Call Center RecruiterAddison, TexasMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Experienced Call Center Trainer MCI CareersExperienced Call Center TrainerAddison, TexasMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
NewCall Center Representative (FULL-TIME) MCICall Center Representative (FULL-TIME)Dallas, TXMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Bilingual (Spanish) Digital Cinema Call Center Representative Cinemark Holdings IncBilingual (Spanish) Digital Cinema Call Center RepresentativeFrisco, TXRole Summary: The Bilingual Digital Cinema Call Center Representative acts as first level technical support for digital cinema and theatre systems equipment for all Cinemark locations within the US, and/or Brazil/Latin America. This role supports digital projectors, integrated systems (sound and servers), applying diagnostic techniques and utilizing multiple support tools to identify, troubleshoot, and resolve technical issues.
On-Call Security Officer: P&G Mixing Center South Dallas Area (Ferris/Wilmer) Denali Universal ServicesOn-Call Security Officer: P&G Mixing Center South Dallas Area (Ferris/Wilmer)Dallas, TXThe employee will be required to work in a confined workspace such as a security guard post or patrol vehicle for extended periods of time and exposure to work assignments consisting of twelve-hour days and able to work day or night shifts as required. Problem Solving: Anticipates and identifies problems, distinguishes between symptoms and causes, and determines alternative solutions involving varied levels of complexity, ambiguity and risk.
Trilingual Call Center Representative - Hybrid CinemarkTrilingual Call Center Representative - HybridFrisco, TexasIn collaboration with the overall Theater Technology team, the role will provide industry-leading support via phone, email and tracking software for our end user’s technical problems and service requests. The person in this role must also maintain knowledge of relevant products to provide accurate solutions and will act as representative of the Theater Technology team to our customers and vendors.
Call Center Manager - Legal Intake Operations CornerStone ProfessionalCall Center Manager - Legal Intake OperationsDallas, Texas$80,000–$110,000This role is responsible for managing high-volume inbound and outbound communication, improving intake workflows, and maximizing client conversion. Success in this role requires a hands-on leader who can drive performance, improve processes, and support a high-energy, call-driven team.
Call Center Manager Serenity Mental Health CentersCall Center ManagerFarmers Branch, TXUsing advanced medical devices recently released to market, Serenity Healthcare gives our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we help patients take back their lives with a revolutionary technological approach to healthcare. .
NewFulfillment Center Supervisor/Manager (Future Opportunities) CartFulfillment Center Supervisor/Manager (Future Opportunities)Dallas, TXOur Talent Acquisition team will be reviewing applicants from this posting to determine if your skills and experience align with one of the following Fulfillment Leadership roles; Fulfillment Center Supervisor and Fulfillment Center Manager. Our enterprise-grade software, services and logistics infrastructure, including our own network of omnichannel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth.
Contact Center Operations Supervisor MCI CareersContact Center Operations SupervisorAddison, TexasMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Supervisor - Specialty Loan Contact Center Selene DiligenceSupervisor - Specialty Loan Contact CenterDallas, TexasSelene Holdings is a multiple-lines business financial services firm with a mortgage servicing company, a loan diligence company, a title company, an insurance brokerage, and a real estate owned company. Meeting individual and team goals to reduce loss severity by completing short sales, loan modifications, refinances, deeds in lieu, or alternative dispositions.
NewMANAGER, Annuity New Business Call Center New York Life Insurance CoMANAGER, Annuity New Business Call CenterDallas, TX$73,000–$104,000 / yearWe are seeking a dynamic and forward-thinking leader to join our team as a Call Center Manager in Dallas, leading the Annuity New Business Call Center team responsible for supporting agents with new business processing, onboarding inquiries, application requirements, and related service needs. The ideal candidate brings a balance of strong operational discipline, customer-centric leadership, and people leadership, with the ability to navigate complexity, influence outcomes, and lead through change.
Call Center Manager VitalsearchgroupCall Center ManagerDallas, TexasThe ideal candidate has experience in healthcare admissions, patient intake, or call center leadership, with strong communication skills and the ability to manage sensitive conversations with care and professionalism. A leading healthcare organization is seeking a compassionate and experienced Healthcare Call Center Manager to oversee patient intake, admissions coordination, and call center operations.
Supervisor, Contact Center Caliber Collision CentersSupervisor, Contact CenterLewisville, TXOther duties as assigned including answering phone calls, gathering information, and transfer calls to the appropriate personnel. Supervise call center group of 20+ representatives in all aspects of daily work and development for future opportunities.
Supervisor - Specialty Loan Advisor Group Contact Center Selene DiligenceSupervisor - Specialty Loan Advisor Group Contact CenterDallas, TexasSelene Holdings is a multiple-lines business financial services firm with a mortgage servicing company, a loan diligence company, a title company, an insurance brokerage, and a real estate owned company. Meeting individual and team goals to reduce loss severity by completing short sales, loan modifications, refinances, deeds in lieu, or alternative dispositions.
0000006853.JUVENILE DETENTION SUPERVISOR.JUVENILE DETENTION CENTER Dallas County0000006853.JUVENILE DETENTION SUPERVISOR.JUVENILE DETENTION CENTERDallas, TXFunctions as a shift supervisor in an assigned detention facility, ensures the efficient operation of the facility by assisting in the development and evaluation of all programs and maintains adequate staffing levels in compliance with policies and procedures, federal, state and local regulations and licensing requirements. Special Requirements/Knowledge, Skills & Abilities: Ability to effectively communicate both verbally and in writing, and establish and maintain effective working relationships with employees, departments and the general public.
0000007637.JUVENILE DETENTION SUPERVISOR.JUVENILE DETENTION CENTER Dallas County0000007637.JUVENILE DETENTION SUPERVISOR.JUVENILE DETENTION CENTERDallas, TXFunctions as a shift supervisor in an assigned detention facility, ensures the efficient operation of the facility by assisting in the development and evaluation of all programs and maintains adequate staffing levels in compliance with policies and procedures, federal, state and local regulations and licensing requirements. Special Requirements/Knowledge, Skills & Abilities: Ability to effectively communicate both verbally and in writing, and establish and maintain effective working relationships with employees, departments and the general public.
Customer Sales Support Supervisor Serenity Mental Health CentersCustomer Sales Support SupervisorFarmers Branch, TXBackground in hospitality leadership, high-volume retail management, or premium service operations is a strong differentiator — those environments build exactly the instincts this role requires . Serenity is a technology-driven company operating across 8 states, supporting a network of over 150 providers and the members they serve.
On Call Kitchen Assistant SILOn Call Kitchen AssistantDallas, TexasPerform additional duties assigned by supervisorsPrevious food service or hospitality experience is a plus. Maintain cleanliness and sanitation of dining areas, kitchen spaces, and equipment.
NewResidential Advisor - On-Call Serrato CorpResidential Advisor - On-CallTXEstablishes a close working relationship with students, dealing justly and impartially regardless of their ability, achievement, or background, and works to motivate them toward goals. Associate''s Degree in a human services field such as Social Work, Psychology, Sociology, Counseling, or related fields is preferred.
Contact Center Quality Assurance Manager MCI CareersContact Center Quality Assurance ManagerAddison, TexasMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Contact Center Manager MCI CareersContact Center ManagerAddison, TexasMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Contact Center Client Services Manager MCI CareersContact Center Client Services ManagerAddison, TexasMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Director, Sales Agent Contact Center (Hybrid) Globe Life And Accident Insurance CompanyDirector, Sales Agent Contact Center (Hybrid)McKinney, TexasLeading a multi-tiered team of managers and supervisors, this role partners closely with Workforce Management, TCPA Compliance, Legal, Training, QA, and Sales leadership to drive operational excellence, regulatory compliance, and sustainable sales growth. Deep expertise leading high-volume, sales-focused call center operations with a track record of driving measurable improvements in conversion rates, transfer quality, and agent performance.
ERS-Service Center Manager - Dallas Vertiv Group Corp.ERS-Service Center Manager - DallasDallas, TXBuilding Effective Teams- Creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; lets subordinates present to senior management; acts as if real success is the success of the team. To perform the job successfully, an individual should demonstrate the following competencies: Action Oriented - Enjoys hard work; is action oriented and full of energy for the things that he/she sees as challenging; not fearful of acting with a minimum of planning; seizes opportunities when they arise.
NewSecurity Monitoring Supervisor - 10:00PM - 6:30AM Interface SystemsSecurity Monitoring Supervisor - 10:00PM - 6:30AMPlano, TexasCoordinators and Supervisors are trained to manage multiple security events simultaneously using advanced monitoring tools, customized automation solutions, proprietary software integrations, and ergonomic workstations designed for video monitoring efficiency. Supervisors work in Interface’s state-of-the-art Interactive Security Operations Center (iSOC), equipped with the latest technology in video surveillance, two-way audio communication systems, and intuitive alarm monitoring software.
Nurse Navigator Supervisor Global Medical Response IncNurse Navigator SupervisorLewisville, TXSupervisors collaborate closely with nursing leadership, Team Leads, Training, and Quality Assurance to ensure safe, consistent, high-quality triage of low-acuity 911 calls. This position is responsible for monitoring individual performance, reviewing QA and documentation metrics, supporting staff development, and maintaining workflow efficiency across assigned shifts.
Data Center Construction Project Engineer Macpower Digital Assets Edge Private LimitedData Center Construction Project EngineerDallas, TX$77,300–$116,300 / yearKnowledge/Skills/Abilities: Computer proficiency utilizing Microsoft Office Suite software (Word, Excel, Outlook, Power Point) and other applicable software programs . Excellent tact and diplomacy in dealing with others and the ability to deal with all levels of management from field to corporate levels.
Supervisor - Epic Clinical Project Manager RSM US LLPSupervisor - Epic Clinical Project ManagerTX$95,400–$192,000 / yearAs a Healthcare Consulting Supervisor, you will need to: Perform hands-on Epic clinical delivery work across implementations, optimizations, upgrades, and stabilization engagements while serving as an Epic subject matter expert or workstream lead on client engagements as needed. The successful candidate will have demonstrated experience supporting Epic clinical projects or major workstreams, solving client challenges, organizing complex initiatives, and contributing to successful delivery outcomes.
Director, Sales Agent Contact Center (Hybrid) Globe Life IncDirector, Sales Agent Contact Center (Hybrid)McKinney, TXLeading a multi-tiered team of managers and supervisors, this role partners closely with Workforce Management, TCPA Compliance, Legal, Training, QA, and Sales leadership to drive operational excellence, regulatory compliance, and sustainable sales growth. Deep expertise leading high-volume, sales-focused call center operations with a track record of driving measurable improvements in conversion rates, transfer quality, and agent performance.
NewSpecialist Support Center Advantage SolutionsSpecialist Support CenterDallas, TXJob LocationsUS-TX-DallasPrimary Posting Location : CityDallasPrimary Posting Location : State/ProvinceTXPrimary Posting Location : Postal Code75201Primary Posting Location : CountryUSRequisition ID2026-439134Position TypeFull TimeCategoryClient Services/Account ManagementMinimumUSD $14.57/Hr. Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time).
Customer Solution Center Specialist Hilltop Holdings IncCustomer Solution Center SpecialistDallas, TXPlainsCapital Bank conducts both commercial and consumer banking, providing a full suite of commercial banking products and services to fit any business model and convenient services, personal attention, and account features to help simplify managing personal finances. PlainsCapital Bank ranks sixth among the largest banks headquartered in Texas by deposits and has a statewide presence with approximately 55 locations in markets such as Austin, the Coastal Bend, Dallas, Fort Worth, Houston, Lubbock, the Rio Grande Valley, and San Antonio.
Contact Center Trainer MCI CareersContact Center TrainerAddison, TexasFull timeMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Data Center Commissioning Specialist - Mechanical - Building Engineering Gresham, Smith and PartnersData Center Commissioning Specialist - Mechanical - Building EngineeringDallas, TXAs a Data Center Commissioning Specialist - Mechanical, you will: Perform on-site commissioning of critical infrastructure, including cooling systems (CRAC, CRAH, chiller plants), humidification systems, and fire suppression systems. Our commissioning team specializes in commissioning the mechanical, electrical, and plumbing systems of a diverse range of facilities, including mission-critical, industrial, healthcare, aviation, commercial, and education facilities.
Compliance Analyst, Sales Agent Contact Center (Hybrid) Globe Life And Accident Insurance CompanyCompliance Analyst, Sales Agent Contact Center (Hybrid)McKinney, TexasEmbedded within the Sales Agent Contact Center and working in close partnership with the Compliance and Legal departments, this role serves as the primary compliance resource for call center operations, monitoring consent practices, managing Do-Not-Call (DNC) obligations, overseeing vendor compliance, and partnering with legal, operations, and IT teams to mitigate regulatory risk. Operating within a fast-paced live lead transfer environment, this position plays a critical role in protecting the organization from TCPA litigation exposure while enabling the sales team to operate efficiently and compliantly.
Supervisor, Customer Relations Collectors Holdings, Inc.Supervisor, Customer RelationsPlano, TX$67,535–$79,453 / yearPartner with the Customer Relations Manager to collaborate in designing and delivering a seamless customer relations strategy supported by data, brand insights and technology, to deliver on a customer relations experience that is streamlined, optimized and personalized to the 'collector' experience. Clear and professional oral and written communication skills in both positive or negative situations; Ability to diffuse conflict, maintain confidentiality, listen to others without interrupting, keep emotions under control, remain open to ideas and try new things.
Customer Care Supervisor, PSA Collectors Holdings, Inc.Customer Care Supervisor, PSAPlano, TX$67,535–$79,453 / yearPartner with the Customer Care Manager to collaborate in designing and delivering a seamless customer experience strategy supported by data, brand insights and technology, to deliver on a customer service experience that is streamlined, optimized and personalized to the 'collector' experience. Clear and professional oral and written communication skills in both positive or negative situations; Ability to diffuse conflict, maintain confidentiality, listen to others without interrupting, keep emotions under control, remain open to ideas and try new things.