198 Results for

Call Center Supervisor Jobs in Chicago, IL

Jobs

Joliet, IL18 days ago

$133,200–$148,000

Directly responsible for the supervision, assignment, and coordination of Maintenance Division activities to ensure a productive workforce that supports all divisional, departmental, Clean Energy Center (CEC), and corporate goals while in accordance with all company policies and local, state, and federal regulations. Effectively supervise craft personnel to ensure that all assigned maintenance activities are performed safely and effectively by qualified workers in accordance with CEC procedures, Nuclear Regulatory Commission (NRC) regulations, and the CEC schedule.

New!

Joliet, IL5 days ago

$126,900–$141,000

Direct and Coordinate the detailed schedule development for the assigned work week to ensure Technical Specification and Maintenance Rule compliance and maintain online risk are coordinated to minimize safety challenges and effectively and efficiently implement the schedule goals. Direct the assigned work week schedule execution ensuring Technical Specifications and Maintenance Rule compliance while maintaining online Risk are coordinated to minimize safety challenges and effectively and efficiently implement the schedule.

Hinsdale, IL30 days ago

$48,495.33–$90,192.84 Per Year

Demonstrated interpersonal, customer relations, and communication skills with the ability to use discretion when discussing confidential personnel or consumer-related issues. Ensures appropriate interactions with team members and other key partners are appropriately documented, addressed, and communicated.

Chicago, Illinois30+ days ago

The Customer Service Representative will provide excellent customer service to inquiring parties, and direct inquires to the appropriate internal resources as they are received. • Ensure that all call center requirements outlined in the PACE contract are met or exceeded, i.e. 95+ Percent of Calls Answered within 2 minutes and talk-time of 90 seconds or less.

Chicago, IL11 days ago

The salary offered will depend on several factors including, but not limited to, relevant experience, skills, education, geographic location, internal equity, business needs, and other factors permitted by law. Agile Decision Sciences (ADS,) a subsidiary of ASRC Federal, is seeking a Call Center/Contact Center professional with one year of supervisory or "lead" experience and an associate or bachelor's degree.

Deerfield, IL30+ days ago

$28–$30 Per Year

SUMMARY: The Customer Injury Care Advocate (CICA) manages all incidents that involve alleged customer injury, customer property damage, or an external pharmacy event at Walgreens stores across the country. CTHAfter 6 months using temp resources, we will re-evaluate the possible extension of these roles or possibly permanent roles.

Hoffman Estates, IL30+ days ago

Report to all scheduled work sites and shifts on time and fully prepared to engage in all job responsibilities; location of work sites and shifts will change at the discretion of the supervisor. This is a great job opportunity for either a bilingual and experienced medical call center representative or someone who is looking to get into the medical field with prior call center experience, customer service, retail, or the food service industry.

Chicago, IL28 days ago

$17–$20 Per Hour

TCA Health, a Federally Qualified Health Center located on Chicago''s far south side has been a provider of innovative, accessible, and quality primary care, dental, behavioral health services and more to Chicagoland''s underserved communities for over 50 years! You'll be the first point of contact for patients, answering calls, scheduling appointments, verifying insurance, and supporting access to care with empathy and efficiency.

Oak Brook, IL30+ days ago

Remote

This position is responsible for partnering closely with accountholders calling our contact center to provide valuable support, education, and direction on products like Flexible Spending Accounts (FSA), Healthcare Savings Accounts (HSA), COBRA, and others. The equipment that will be provided are: • Docking station • Headset • Keyboard • Laptop • Monitor • Mouse • Internet speed requirements: • Upload Speed > 20 Mbps • Download Speed > 100 Mbps • Must be able to hardwire an Ethernet cable to the internet modem/router.

chicago, IL30+ days ago

GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe. Set schedule:Shift and days may vary, must be available all shiftsCompetitive hourly wage of $21.50 / hour (DailyPay is available for GardaWorld employees!).

Naperville, IL11 days ago

$61,030–$92,500 Per Year
Part-time

Builds Effective Teams: Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Developing Direct Reports: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each direct report's career goals; constructs compelling development plans and executes them; pushes direct reports to accept developmental moves; will take direct reports who need work; is a people builder.

Northbrook, IL16 days ago

$49,000–$54,000

Today, we’re the nation’s largest network of outpatient vein, fibroid, vascular, and prostate centers—with 170+ clinics nationwide. Provide daily direction and communication to employees to ensure calls are answered in a timely, efficient, professional, and knowledgeable manner - while achieving desired results.

Rosemont, IL30+ days ago

$21–$24 Per Hour

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Perform other duties as requested by the Food Service Director or Manager whenever his/her skill and/or experience would be vital to initiate, coordinate, or complete any given program.

Rosemont, IL7 days ago

$21–$24 Per Hour

Rosemont, IL9 days ago

$21–$24 Per Hour

Riverwoods, Illinois30 days ago

This role provides support, guidance, training and accountability to the teammates they lead and assists in the identification and execution of Sentry processes and initiatives; this includes quality assurance responsibilities and ongoing reviews of existing processes. Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

Downers Grove, IL15 days ago

$35.50–$53.25 Per Hour

Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise.

Oak Lawn, IL30+ days ago

Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care.

Chicago, IL30+ days ago

The Advanced Practice Provider will: • Elicit a history and physical examination, assisting the attending physician in establishing a diagnosis, implementing interventions, prescribing medications, therapies and diagnostic tests, and evaluating patient responses to therapies under the direction of a physician. Pay and Benefits*: Pay Range: Benefits: Shirley Ryan AbilityLab offers a comprehensive benefits program that is competitive with our industry peers in our geographic locations: https://www.sralab.org/benefits.

IL30+ days ago

$46–$53 Per Hour

Pay range is $46-$53/Hr DOE\n \nGeneral Purpose \n \nThe Staff Occupational Therapist Assistant assists the Staff Occupational Therapist with patient related activities and direct patient care. \n \nQualification \n \nEducation and/or Experience \n \nLicensed as a Staff Occupational Therapy Assistant Board of the State.\n \nProficient in computer skills such as inputting data into programs such as Casamba and Point Click Care.

Norridge, IL30+ days ago

Manage and complete with accuracy administrative paperwork such as tracking processing time for applicants, reconciliation paperwork of biometrics captured, assisting in maintaining a visitor control log for non-applicants entering the facility, signing off on facility checks and other administrative duties as needed. Ensure all who enter the ASC are approved applicants and visitors while providing both interior and exterior crowd control and assisting the staff in enforcing the rules and policies of the ASCs.

Naperville, Illinois30+ days ago

Manage and complete with accuracy administrative paperwork such as tracking processing time for applicants, reconciliation paperwork of biometrics captured, assisting in maintaining a visitor control log for non-applicants entering the facility, signing off on facility checks and other administrative duties as needed.   . Ensure all who enter the ASC are approved applicants and visitors while providing both interior and exterior crowd control and assisting the staff in enforcing the rules and policies of the ASCs.   .

Chicago, IL21 days ago

$130,000–$160,000 Per Year

In the absence of the Deputy Chief of Support Services and the Commander of the Strategic Operations Center, the Captain of the Strategic Operations Center will serve as formal and informal liaison to local, state, and federal law enforcement agencies to exchange information, provides assistance, or request assistance as necessary. The University of Chicago Police Department (UCPD) is a full service, CALEA-accredited police department serving the University of Chicago and surrounding areas from 37th Street to 64th Street, and Cottage Grove Avenue to Lake Shore Drive.

Addison, IL12 days ago

Will be required to file all accounts payable check payables twice monthly, match up receipts to monthly vouchers and filing of all P-cards-once monthly, pull off all invoices and P-cards for audit annually. Registers patrons for recreation programs, senior programs, and special events utilizing the Park District registration software- RECTRAC, takes payment, and provides receipts for all transactions.

Naperville, IL11 days ago

Part-time

Technical Learning - Picks up on technical things quickly; can learn new skills and knowledge; is good at learning new industry, company, product, or technical knowledge; does well in technical courses and seminars successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets firsthand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Chicago, IL30+ days ago

Remote

Full-time

Establishes regular meetings with other Service Desk staff to review aging of assigned service requests, share documentation and resolution of high severity issues, and drive solutions to minimize high severity issues. This role provides technical direction, manages customer relations, and performs related duties as assigned in order to document, assist and resolve tier 1 and 2 issues reported to the Service Desk.

Hammond, IN30+ days ago

Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. COSs direct the daily activities of staff, and assist the Practice Manager in managing operational initiatives to ensure the clinic achieves its performance objectives and delivers safe, high-quality patient care.

Palos Heights, IL30+ days ago

$24.29–$38.67 Per Hour

The SOC is a 24/7 operation which provides the Security Services Department with a comprehensive monitoring approach to provide broad visibility of activity across the hospital(s), leverages intelligence from several systems and technology databases that provide advanced correlation, and analysis capabilities to deliver a prioritized list of actionable security incidents to the Security Operations Team. CategoryCategoryAdministrative and ClericalAdvanced Practice ProvidersBusiness ProfessionalsFacilities/Support ServicesFood ServicesHealthcare Professionals/TechsInformation ServicesManagementNursingPatient Care SupportPhysicians.

Chicago, Illinois14 days ago

$52,000–$75,000 Per Year

Job Summary: We’re looking for a Pharmacy Tech Supervisor (Call Center) to lead and support a team of pharmacy technicians who provide telephonic pharmacy support to patients, pharmacies, and prescribers, and drive special projects that improve medication adherence, clinical outcomes, and healthcare-cost management for our members. •Minimum of 7 years of pharmacy technician experience, including 1–2 years in a supervisory or lead-technician role, preferably in a call center, retail, or managed-care pharmacy environment; or an equivalent combination of education and experience that provides a comparable background.

Oak Lawn, IL30+ days ago

$18.85–$28.30 Per Hour

Education/Experience Required: High School Diploma/GED or equivalent work experience Basic computer skills preferred Knowledge, Skills & Abilities Required: Able to operate small electrical equipment e.g., vacuum cleaners Excellent customer service skills Ability to communicate effectively in English as related to the performance of the essential job activities outlined (including reading and comprehending chemical labels and other safety materials) N/A Physical Requirements and Working Conditions: Job responsibilities involve walking, standing, bending, climbing and lifting throughout the work day. Major Responsibilities: Clean/disinfects assigned area(s) by washing walls, doors, door frames, ceilings, patient televisions, windows, furniture, tile, fixtures, appliances, floors, and equipment with appropriate cleaning solutions using procedures and following schedules specific to each item.

Chicago, IL30+ days ago

$95,400–$192,000 Per Year

As a Healthcare Consulting Supervisor, you will need to: Perform hands-on Epic clinical delivery work across implementations, optimizations, upgrades, and stabilization engagements while serving as an Epic subject matter expert or workstream lead on client engagements as needed. The successful candidate will have demonstrated experience supporting Epic clinical projects or major workstreams, solving client challenges, organizing complex initiatives, and contributing to successful delivery outcomes.

Naperville, IL30+ days ago

$77,120–$115,680 Per Year
Part-time

Integrity and Trust - Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn't misrepresent him/herself for personal gain. We help homeowners protect the essential systems that keep their homes running - from HVAC, appliances, and electrical to water, sewer, gas lines, and more - so they can avoid the stress and financial impact of unexpected repairs.

Vernon Hills, Illinois30+ days ago

Job Summary:As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences. Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.

Oak Brook, Illinois30+ days ago

Calumet City, Illinois30+ days ago

New!

Chicago, Illinois4 days ago

The successful candidate will have demonstrated experience supporting Epic clinical projects or major workstreams, solving client challenges, organizing complex initiatives, and contributing to successful delivery outcomes. The Supervisor will leverage strong Epic clinical expertise, healthcare operational knowledge, and project management discipline to help clients improve care delivery, provider efficiency, patient safety, and operational performance.

Chicago, IL30+ days ago

Job Duties and Responsibilities: • Directly support and complete all scheduled data center MACs (Moves/Adds/Changes) Hardware installation MACs, including device labeling, power connectivity and network cable connectivity • Complete hardware support work orders involving: hardware and cabling MACs, certification, troubleshooting and break-fix • Asset management, auditing and daily work log/ticket tracking • Provide smart-hands assistance as required for multiple customers at various sites within specified SLA response times (on-call duties may apply) • Maintain a safe and secure operating environment within the data center and report any violations to their immediate supervisor • Detailed and thorough documentation and record keeping • Maintain site security protocols, badging requirements and data protection procedures • Ensure all media storage devices (Hard drives, thumb drives, CD/DVD's, etc.) are properly logged, secured and documented to ensure compliance with retention practices. Tools: • screwdriver (regular and Phillips) • drywall saw • torpedo level • tape measure • snips (with belt sheath) • pliers (needle nose and channel locks) • hammer • cable stripper • flashlight • gloves • Punch tool with 110 block and 66 block blade • tone set • 6/8 position combo crimp tool • Krone/3M/BIX.

Oak Brook, IL30+ days ago

$15.50–$16.50 Per Hour

Job Summary: As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences. Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.

Calumet City, IL30+ days ago

Job Summary: As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences. Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.

Vernon Hills, IL30+ days ago

$15.50–$17 Per Hour

Job Summary: As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences. Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.

Arlington Heights, Illinois18 days ago

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. Technician Support - On-call services 24/7 is required to assist the answering service with customer issues and direction with routing Service Technician's, problem solving, after hours phone and field technical support is required to ensure good customer relationships.

Joliet, IL30+ days ago

While performing the duties of this job, the employee is regularly required to sit, stand, walk, talk, hear, operate a computer, hand-held learning device and other office equipment, reach with hands and arms, and must occasionally lift and/or move up to 25 pounds such as unloading trucks, lifting luggage, and supplies. Utilize information systems and handle student data in strict adherence to Job Corps and Strategix policies to protect students personally identifiable information (PII) and reduce network security threats.

Oak Lawn, IL30+ days ago

$18.85–$28.30 Per Hour

Clean/disinfects assigned area(s) by washing walls, doors, door frames, ceilings, patient televisions, windows, furniture, tile, fixtures, appliances, floors, and equipment with appropriate cleaning solutions using procedures and following schedules specific to each item. Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including: • Compensation: Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training.

Oak Lawn, IL30+ days ago

$18.85–$28.30 Per Hour

Chicago, IL30+ days ago

$40–$66 Per Hour

At Lurie Children's, we embrace and celebrate building a team with a variety of backgrounds, skills, and viewpoints - recognizing that different life experiences strengthen our workplace and the care we provide to the Chicago community and beyond. The Transfer Center Nurse in the Center for Transport Medicine is responsible for coordinating and facilitating the safe transfer of patients (neonatal, pediatric, adolescent, and adult) between facilities, ensuring a smooth and efficient process for all involved.

New!

Romeoville, IL2 days ago

This role may be required to assist with other duties as assigned as well as in other functions of the operation including but not limited to: call center, inventory, delivery acceptance, outreach, security, delivery, and visual merchandising. We currently operate in the States of Illinois, New York, Massachusetts, Ohio, Pennsylvania, Maryland, Colorado and Michigan as a medical and/or adult use cannabis provider to patients and customers.

Chicago, Illinois30+ days ago

Assures that clients served are provided continuity of care including referrals to community support services; coordinator of behavioral and primary healthcare; the development of service plans that are comprehensive, clients centered, strength-based, clinically necessary, culturally, sensitive, that maximize client's participation; and adhere to the agency model of service delivery. Basic Function: Under the general supervision of the Manager of Behavioral Health Services provides supervision to one or more service units engaged in the delivery of behavioral health services on an in-home and clinic setting to children, adolescents, families, or adults.

Chicago, IL11 days ago

$42–$51 Per Hour

As a member of the nursing leadership team, the Nurse House Supervisor supports teammates in providing a safe environment for patients and teammates through the coordination and evaluation of the unit under the general direction of the Nurse Director. As one of the nation's leading treatment providers for eating disorders and mood, anxiety, and trauma-related conditions, we bring innovative, evidence-based, and deeply compassionate care to patients across the country.

West Chicago, IL23 days ago

$24–$36 Per Hour

This position is responsible for supporting a wide range of network types (Tower Lighting, Microwave, DAS, and Wired WAN/LAN) and in-building facilities sub-systems (Environmental Controls, Access Systems, UPS and Generators, etc.). Today, as a publicly traded global leader and S&P 500 company, our network of over 46,000 communication sites spans 10+ countries, forming the critical infrastructure that connects millions.

Chicago, IL9 days ago

Key Responsibilities: 50% Action Oriented - Directly organizes and supervises day-to-day operations and activities of a contact center team in order to achieve key performance goals; Including accurate and timely handling of customer transactions, monitoring associate productivity and service levels for quality; ensuring proper associate scheduling; Leads by example the execution of strategies, objectives, and specific goals set forth by management to ensure internal and external customer needs are met. 20% Drives Engagement - Supports the building and developing of an effective and high performance, team through training, coaching and development; Provides hands on daily coaching in order to improve and maintain team performance and is directly responsible for performance management process (evaluations, mentoring, corrective action, hiring) for direct reports; Leads and directs in a manner that inspires.

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Call Center Supervisor Jobs in Chicago, IL

Supervisor Maint Electrical Constellation Energy

Work Week Manager Constellation Energy

Call Center Supervisor AdventHealth

Call Center Agent Beacon Mobility

Contact/Call Center Representative, Records and Library ASRC Federal Holding Company

Call Center / Customer Service Specialist 5 Info Way Solutions LLC

Bilingual Call Center Representative Greater Family Health

Call Center/Patient Service Representative TCA Health Inc

Health & Benefits - Call Center Agent Customer Service Representative Support Specialist Remote General Consideration Millennium Trust Company, LLC

Call Off Coverage Security Supervisor Whelan Security

Supervisor, Contact Center - Sales American Water Resources LLC

Contact Center Supervisor USA Clinics Group

Catering and Premium Supervisor- Rosemont Convention Center Aramark

Catering and Premium Supervisor- Full Time with Benefits - Rosemont Convention Center Aramark

Food Service Supervisor - Rosemont Convention Center Aramark

Principal Associate, Sentry Shift Supervisor Global Security Operations Center Capital One

Supervisor Sleep Disorders Center-Full Time Advocate Aurora Health Inc

Supervisor Environmental Svc-Advocate Christ Hospital & Medical Center Advocate Aurora Health Inc

Inpatient Advance Practice Provider (4x10s, no call or weekends) Shirley Ryan AbilityLab

Certified Occupational Therapist Assistant On Call PACS Group Inc

Biometrics (Fingerprint) Technician - On Call Amentum Services Inc

Biometrics (Fingerprint) Technician - On Call Amentum

Captain, Strategic Operations Center University of Chicago

REGISTRAR I - COMMUNITY CENTER Addison Park District

Advocate - Contact Center Sales and Service American Water Resources LLC

Supervisor, IT Support TriWest Healthcare Alliance

Spvr,Center Operations CVS Health Corp

Security Operations Center Operator-Public Safety Full Time Evenings Northwestern Memorial HealthCare

Pharmacy Outreach Team Supervisor Wellbe Senior Medical

Environmental Svcs Tech I - Advocate Christ Hospital & Medical Center - PT Advocate Aurora Health Inc

Supervisor - Epic Clinical Project Manager RSM US LLP

Senior Supervisor - Vendor Performance American Water Resources LLC

Finish Line Macy's Store Management - Hawthorn Center, Vernon Hills, IL The Finish Line

Finish Line Macy's Store Management - Oakbrook Center, Oak Brook, IL The Finish Line

Finish Line Macy's Store Management - River Oaks Center, Calumet City, IL The Finish Line

Supervisor - Epic Clinical Project Manager RSM

Data Center Technician II IES Holdings Inc

Finish Line Macy''''s Store Management - Oakbrook Center, Oak Brook, IL JD Sports Fashion Plc

Finish Line Macy''''s Store Management - River Oaks Center, Calumet City, IL JD Sports Fashion Plc

Finish Line Macy''''s Store Management - Hawthorn Center, Vernon Hills, IL JD Sports Fashion Plc

Installation Supervisor-Fire Alarm Johnson Controls

Residential Living Supervisor Strategix Management

Environmental Services Technician I - Advocate Christ Hospital & Medical Center PRN Nights Advocate Aurora Health Inc

Environmental Svcs Tech I -Advocate Christ Hospital & Medical Center Schedule Details/Additional Information 2-10:30p Advocate Aurora Health Inc

Registered Nurse, Transport Medicine- Transfer Center Ann & Robert H Lurie Children's Hospital of Chicago

Front of House Supervisor PharmaCann

Licensed Clinical Outpatient Supervisor Ada Brand

Nurse House Supervisor Full-Time NOC Eating Recovery Center

Network Operations Control Center Technician II - Midnights to 8:00 am CST SBA Communications Corp

Inside Sales Representative Supervisor - Illnois The Home Depot Inc

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