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Using advanced medical devices recently released to market, Serenity Healthcare gives our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we help patients take back their lives with a revolutionary technological approach to healthcare. .

Serenity Mental Health Centers

Call Center Manager

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As our Call Center Manager, you'll oversee a team of approximately 12 employees, drive appointment-setting performance, optimize sales capacity, and ensure every homeowner interaction reflects Pella's commitment to exceptional service. Pella Windows & Doors of DFW and West Texas is seeking a results-driven Call Center Manager to lead our in-house customer experience and appointment-setting operations in Grapevine, Texas.

Pella DFW & West Texas

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Any unsolicited resumes sent to The Baldwin Group, including unsolicited resumes sent via any source from an Agency, will not be considered and are not subject to any fees for any placement resulting from the receipt of an unsolicited resume. The role owns service levels, quality, staffing, and reporting, and works with leadership and partner teams to improve the customer experience.

The Baldwin Group Insurance Holdings, LLC

Call Center Manager - MSI

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In this role, you will oversee our call center's daily operations and personnel, doing everything possible to maximize efficiency, lower overhead, and achieve company goals. Responsibilities Hire, train, and manage call center employees capable of providing excellent customer service.

HOUR

Elite Vison Group

Call Center Manager Off Brodie Lane-Sunset Valley

MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.

MCI Careers

Experienced Call Center Manager

[AW]-iCims

FULL_TIME

Call Center Customer Service Manager

The Operations Manager works closely with Team Leads and Workflow Leads to ensure operational program success by identifying and tracking contractual SLA and KPI performance, setting objectives and improvement plans to ensure goals are met. Our deep industry, process and engineering expertise enables us to build an organization's unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world.

YEAR

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant, a member of the NASDAQ-100, is ranked 230 on the Fortune 500 and is consistently listed among the most admired companies in the world. We're driven by a passion to help our clients build stronger, more agile and more innovative businesses. Cognizant enables global enterprises to address a dual mandate: to make their current operations as efficient and cost-effective as possible and to invest in innovation to unleash new potential across their organizations. What makes Cognizant unique is our ability to help clients meet both challenges. We help them enhance productivity by ensuring that vital business functions work faster, cheaper and better. And, our ability to conceptualize, architect and implement new and expanded capabilities allows clients to transform legacy models to take their business to the next level.

Cognizant Technology Solutions Corp

Call Center Operations Manager

National, award winning plaintiff litigation firm that represents tens of thousands of clients in personal injury litigation, civil litigation, and mass torts including product liability, dangerous drugs and defective medical products is seeking an experienced, motivated, and highly organized Call Center Manager to lead the daily operations of their client service call center. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), and familiarity with legal software (case management, document management, billing software) is a plus.

Denovo Review

Call Center Manager - Houston (348/o)

Through our Provider Enablement Platform, IKS Health provides a strategic blend of technology and expertise with the aim of restoring joy and viability to the practice of medicine by giving providers the tools and resources they need to focus on what matters most – the patient. IKS Health is seeking an experienced Training Manager to lead the design, delivery, and continuous improvement of training programs for customer service representatives supporting inbound patient billing and invoice inquiries.

IKS Health Career

Training Manager, Call Center

Call Center Client Account Manager I

Call Center Client Account Manager II

Call Center Client Account Manager III

Experienced Call Center Client Services Manager

Through our Provider Enablement Platform, IKS Health provides a strategic blend of technology and expertise with the aim of restoring joy and viability to the practice of medicine by giving providers the tools and resources they need to focus on what matters most - the patient. IKS Health is seeking an experienced Training Manager to lead the design, delivery, and continuous improvement of training programs for customer service representatives supporting inbound patient billing and invoice inquiries.

Inventurus Knowledge Solutions Ltd

Highly developed problem-solving skills and sound decision-making combined with analytical experience is required; ability to analyze data, identify issues, and implement process improvements. This role requires a multi-talented leader with deep customer care to help InteLogix evolve its customer care organization onsite in Copperas Cove, Texas.

InteLogix

Operations Manager - Call Center

Highly developed problem-solving skills and sound decision-making combined with analytical experience is required; ability to analyze data, identify issues, and implement process improvements. Overview: This role requires a multi-talented leader with deep customer care to help InteLogix evolve its customer care organization onsite in Copperas Cove, Texas.

As one of the industry’s leading business process outsourcing providers today, GC Services offers a wide array of accounts receivable solutions and customer care solutions to both public and private sector organizations. Our partnerships include clients from numerous industries including the automotive, banking and financial services, cable and satellite, consumer goods/computer manufacturing and electronics, retail, telecommunications, utility, mortgage, student loans, and various governmental sectors. Such diverse experience allows us to deliver best-in-class solutions to our clients with highly skilled management and staff. 
 
 GC Services' unique and distinguishing factors include our financial strength, industry longevity, and tenured executive leadership. GC Services is a financially stable organization, with earnings growth and no long-term debt. We have maintained continuity of ownership since our inception in 1957, with no ownership changes.

GC Services LP

ADAPTED_NOW

Accurately and efficiently enter large amounts of complex data into data management software and Social Security Administration (SSA) web page interfaces. Responsibilities will include: Manage and coordinate all aspects of a client’s disability claim, including client intake, documentation collection, case preparation and ongoing client communications.

When we talk about us, we’re really talking about our people—the best staffing and recruiting experts on the planet. They connect over 88,000 people to great jobs across the country every single day. That makes us one of America’s biggest employers. Our people are also the go-to workforce management partners for a lot of Fortune 500 companies. And thousands of American workers, in almost every industry and profession, rely on them for career advice. When you’re ready to find out what we can do for you, stop by one of our more than 900 career centers in the U.S., or visit adeccousa.com today.

Adecco

Case Manager, Representante de call Center. Full English

Adecco USA

You should be comfortable discussing conversion percentages, productivity, quality, and schedule adherence with your team, identifying what is driving performance, and helping employees make meaningful improvements over time. You will work closely with your team to monitor performance, improve call quality, manage workflow, resolve escalations, and help Patient Care Coordinators consistently meet expectations.

Call Center Supervisor

The Call Center Representative is responsible for ensuring the proper execution of daily dispatch needs for multiple customer orders, resolving on-the-road customer service issues, assisting customer service agents with escalated issues, supporting special projects, and providing one-stop resolution for customers who raise issues by phone or through internal communication databases. Supply Chain Overview: By managing resources responsibly, caring for our people, and uniting around our values, we lead our industry and are proud to be recognized for our continuous action and progress in the following areas: Barron’s 100 Most Sustainable Companies; Forbes Best Employers for Women and Diversity; Newsweek America’s Most Responsible Companies; and USA Today Customer Service Champions.

Call Center Manager Jobs in Texas

Call Center Manager Serenity Mental Health Centers

Call Center Manager Pella DFW & West Texas

Call Center Manager - MSI The Baldwin Group Insurance Holdings, LLC

Call Center Manager Off Brodie Lane-Sunset Valley Elite Vison Group

Experienced Call Center Manager MCI Careers

Call Center Customer Service Manager MCI Careers

Call Center Operations Manager Cognizant Technology Solutions Corp

Call Center Manager - Houston (348/o) Denovo Review

Training Manager, Call Center IKS Health Career

Call Center Operations Manager MCI Careers

Call Center Client Account Manager I MCI Careers

Call Center Client Account Manager II MCI Careers

Call Center Client Account Manager III MCI Careers

Experienced Call Center Client Services Manager MCI Careers

Training Manager, Call Center Inventurus Knowledge Solutions Ltd

Operations Manager - Call Center InteLogix

Operations Manager - Call Center GC Services LP

Case Manager, Representante de call Center. Full English Adecco

Call Center Supervisor Serenity Mental Health Centers

Call Center Representative Williams-Sonoma Inc.

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