254 Results for

Call Center Manager Jobs in Philadelphia, PA

Jobs

New!

West Chester, PA1 day ago

$150,000–$450,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. What you bring: 5+ years managing national or regional accounts in a technical services environment — data center experience is the target, but we'll talk to strong PMs or engineers from that world who are ready to move into sales.

New!

Philadelphia, PA1 day ago

$120,000–$140,000 Per Year

Summary: We’re looking for a highly experienced PLC Project Manager to lead large-scale automation projects supporting mission-critical and data center environments across the U.S. This is a travel-heavy role (75%+ travel required) and can be based anywhere. This position goes beyond traditional project management — you’ll act as both a technical leader and client partner, overseeing the delivery of complex PLC-driven control systems tied to HVAC, mechanical, and electrical infrastructure.

New!

Malvern, PA1 day ago

$90,000–$110,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.

New!

Wilmington, DE1 day ago

$120,000–$150,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Project Manager Opportunity with Leading National Commercial General Contractor in the Wilmington Area, ESOP, Profit Sharing and Extensive Opportunities for Growth!

New!

Philadelphia, PA1 day ago

$190,000–$230,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.

New!

Norristown, PA2 days ago

$88,374–$190,344

Supervise RN-CMs in assigned markets, including clinical oversight of the following daily operations and metrics: Performance management: Provide guidance and oversight to the RN-CM team, including evaluating team performance in the areas of: clinical assessments, patient needs assessment, development of and progress within care plans, patient engagement and outreach, and appointment support. The RN Care Management program focuses on coordinating care, transitions of care, preventing avoidable admissions, building effective relationships to optimize patients’ health outcomes, and ensuring effective team-based care.

New!

Trenton, NJ5 days ago

Mentor managers to ensure achievement of company and client goals while addressing employee related issues and coordinating training on new or revised information relating to services, products or processes of projects . " data-font="Symbol" data-listid="11" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":".

Philadelphia, PA10 days ago

$70,000–$90,000 Per Year

Mentor managers to ensure achievement of company and client goals while addressing employee related issues and coordinating training on new or revised information relating to services, products or processes of projects. About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology.

New!

Philadelphia, PA2 days ago

$80,000–$90,000 Per Year

Mentor managers to ensure achievement of company and client goals while addressing employee related issues and coordinating training on new or revised information relating to services, products or processes of projects. About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology.

New!

Trainer, PA2 days ago

$124,677–$171,430.60 Per Year

As a Regional Manager-Trench Safety, you will be responsible for ensuring the highest levels of effectiveness and efficiency within assigned territory by developing business and market strategies to drive growth and profitability, engage and motivate employees, ensure employees are in the right positions, provide sales leadership and maintain a high level of customer satisfaction. Lead Store Managers in maximizing profits with best possible fleet mix, pricing strategies, service/preventive maintenance programs, utilization, delivery and sharing of fleet between Profit Centers.

New!

Norristown, PA6 days ago

Responsible for direct patient care of assigned patients in the Inpatient Renal Replacement and Apheresis Services setting and providing the appropriate treatment technique for assigned patients as prescribed in all modality procedures, as appropriately defined – hemodialysis, peritoneal, continuous renal replacement therapies, ultrafiltration, and Apheresis. Under limited supervision, applies considerable knowledge to perform a broad range of tasks which include but are not limited to direct patient care in multiple modalities not limited to hemodialysis, peritoneal dialysis, ultrafiltration, continuous renal replacement therapy, and Apheresis.

Philadelphia, PA11 days ago

$221,141–$315,915

We are an outcomes-focused, value-based organization and for their panel of patients, the following metrics are regularly measured to help PCP’s become successful and reach partnership status: patient admissions/thousand, using between 18-21 appointment slots per day (each new patient count for 2 slots, follow-up patients 1 slot), CGCAHPS (patient experience), clinical gaps closures, and medical cost measures. The Primary Care Physician (PCP) in our organization demonstrates: • Accountability for outcomes: The PCP demonstrates accountability for outcomes, strong clinical care, and cost-effectiveness for each patient in their panel of up to 450 patients.

Philadelphia, PA10 days ago

Review and evaluate operational procedures, including Customer Service interactions from all communication channels, service requests, refund processing, Transponder fulfillment, outgoing correspondence, and future quality review implementations. Assists the Quality/Training Manager and Assistant Manager in auditing Key Performance Indicators (KPIs) for TTEC Operations, like outgoing correspondence and external survey results.

New!

Philadelphia, PA2 days ago

$18–$18.50 Per Hour

Philadelphia, PA11 days ago

$17–$24.26

Ability to effectively collaborate and partner with team members, including physicians and other clinicians, market leaders, center managers, nurses, case managers, front desk staff, center managers, and market leaders. Proficient skills in Microsoft Office Suite products including Word, PowerPoint, Outlook and Excel plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software.

New!

Trenton, NJ4 days ago

$70,000–$80,000 Per Year

Minimum 3 years’ experience with Video Conferencing/AV integration design, engineering, installation and support, Experience with A/V Platforms: QSC / Qsys environment, Crestron, Extron, Shure, Sennheiser, Mackie, Dante, Running Live Sound, ETC Lighting, DMX, Global Cache, Video Wall processors / RGB Spectrum, IP Cameras Platforms. You will be responsible for all aspects surrounding the engineering, configuration, installation, maintenance, training, and upgrade of our Global IP-Video Tandberg/Cisco and Web based (Zoom) infrastructure (Operating in 16 different Countries).

New!

Darby, PA2 days ago

Strong interpersonal and leadership skills; ability to motivate physicians and non-physicians, manage multiple assignments, work successfully with a diversity of people and locations, maintain good working relationships; Supportive team member; Ability to establish effective relationships quickly with both clients and non-clients preferred. Develop relationships with appropriate outpatient resources such as skilled nursing facilities, sobering centers, urgent care centers, primary care physicians, and mental health crisis centers.

New!

Trenton, NJ6 days ago

This may include screening with a candidate as they arrive to the center, completing reference checks, background checks, drug tests, screening resumes and applications scheduling onsite interviews, and completing paperwork for each individual hire. Provide outstanding customer service with talking with candidates about the TTEC experience, review applications, input data into ATS (Taleo), administer testing online, review AI prescreens and sending timely correspondence.

New!

Trenton, NJ4 days ago

$19–$21 Per Hour

In this role, you’ll support and actively engage new hires in a training environment to develop their knowledge of our values, employee workspaces, time keeping apps, and training on client products and procedures. TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology.

New!

Philadelphia, PA4 days ago

$19–$21 Per Hour

New!

Philadelphia, PA6 days ago

$17–$24.26

New!

Darby, PA2 days ago

Philadelphia, PA11 days ago

$214,700–$306,714

New!

Philadelphia, PA4 days ago

In this role, you’ll support and actively engage new hires in a training environment to develop their knowledge of our values, employee workspaces, time keeping apps, and training on client products and procedures. " data-font="Symbol" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":".

New!

Philadelphia, PA5 days ago

$45,000–$49,920 Per Year

IT Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. d) Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.

Newtown, PA27 days ago

Create all applicable work instructions for new projects and update existing work instructions as needed when changes occur during a project life cycle. Maintains contact with client and other departments as a customer service liaison and troubleshooter to resolve complex customer service problems.

Plainsboro, NJ30+ days ago

$116,810–$216,100 Per Year

From healthcare provider interactions and developing and implementing regulatory strategies with the FDA to providing medical education and collecting data to support efficacy and new product development, CMR is involved. This role is crucial in handling customer technical complaints to support a positive patient experience and ensure technical complaints are managed with internal timelines, compliance and regulatory requirements.

Philadelphia, PA26 days ago

As one of the nation’s premier minority-owned companies, we are a high performance provider of business process solutions, facilities management and infrastructure support services to government and commercial markets. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: Excellent communications skills with the ability to speak clearly and accurately respond to citizens.

Trenton, NJ30+ days ago

Confers with management, supervisors and employees to gain knowledge of work situations requiring training and to better understand changes in policies, procedures, regulations, business initiatives and technologies. Formulates teaching outlines and determine instructional methods such as individual training, group instruction, lectures, demonstrations, conferences, meetings and workshops.

Philadelphia, PA30+ days ago

This position is responsible for managing daily tasks/activities, handling member accounts, answering member/employee questions, cross training, and direct supervision of staff, managing escalated interactions and ensuring metrics set forth are adhered to and achieved. Consistently monitor various member service contact points, which includes but is not limited to: Chat, Message Board, Text and Queue(s) to ensure prescribed service levels are achieved.

King of Prussia, PA30+ days ago

Full-time

The Bilingual Call Center Agent responds to any inbound telephone calls and voicemail messages, provides callers with details concerning unpaid claim(s), negotiates payment terms and screens callers for hardship consideration. Maintain an ongoing understanding of, and consistently comply with, the rules and regulations associated with the Fair Debt Collections Practices Act (FDCPA), the Municipal Claims and Tax Liens Act (MCTLA) and PLA processes and procedures.

Wilmington, DE29 days ago

$77,390–$127,139.75 Per Year

Demonstrated ability to leverage contact center technologies and data tools to monitor performance, identify trends, and drive improvement (e.g., ACD platforms, workforce management systems, quality monitoring, customer feedback tools). WSFS Bank will only consider candidates who are presently authorized to work for any employer in the United States and who will not require work visa sponsorship from WSFS Bank now or in the future in order to retain their authorization to work in the United States.

Philadelphia, PA30+ days ago

$20.50–$22.50 Per Hour

Provide education to new Member Advisors I to answer incoming calls, to use all necessary programs to assist the membership, advanced knowledge of Credit Union Products and Services. Answer escalated calls from Member Advisor I satisfy the member needs by offering alternative solutions, contact the appropriate department for assistance and follow up with the member in the agreed upon time frame.

Bordentown, NJ27 days ago

Maintain liaison with various contractors and vendors in order to manage the day to day activities that impact the delivery of company’s critical facilities construction projects. This company provides turnkey data center solutions for High Performance Computing (HPC) to custom-fit to the requirements of their client's ever-changing mission-critical facility’s operational needs.

Philadelphia, PA13 days ago

$111,200–$152,900 Per Year

Model the METUS way by leading from the front, driving a continuous improvement mindset, and championing daily MDI, problem solving, countermeasures, and periodic kaizen improvement; these improvements will come from analyzing process work flow, manpower and space requirements, and equipment layout, and then leading appropriate improvement activities. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the Company, or (c) consistent with the Company’s legal duty to furnish information.

Camden, NJ30+ days ago

Accurately and efficiently performs many non-clinical administrative duties, including but not limited to in-basket and telephone communication, documentation in medical record, obtaining reports and medical records, completion of insurance and/or disability forms, precertification and/or authorizations, referrals and work queues such as patient reg, referrals, etc. Makes appointments, including follow-up appointments for patients in a high customer service environment in an efficient and timely manner across the healthcare continuum including physician office visits, imaging, and lab post-visit and during patient outreach.

Philadelphia, PA30+ days ago

$62,000–$70,958 Per Year

Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Philadelphia, PA30+ days ago

$79,500–$100,000 Per Year

Provides advice and guidance to facilitate the center director’s leadership of highly complex research programs, including primary faculty, an educational program with Penn and visiting PhD students, post-docs and various annual visitors, as well as many nationally and internationally positioned research network projects. + Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility.

Philadelphia, Pennsylvania30+ days ago

$51,600–$86,000 Per Year

Responsibilities: Drive proactive sales conversations by engaging in outbound calls, handling inbound contact center inquiries, scheduling appointments, and actively engaging customers in the lobby with a goal of identifying sales opportunities and converting them into tangible outcomes. Contribute to teambuilding and performance excellence in the financial center by collaborating closely with the Financial Center Manager, to assist in building and nurturing a high-performing team.

New!

Philadelphia, Pennsylvania4 days ago

Ensures the entire front desk team regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. Courteously answers inquiries and accepts reservations by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room rates, increase occupancy and revenue.

Philadelphia, PA14 days ago

$79,000–$83,000 Per Year
Full-time

Education & Experience: Bachelor's degree in a business-related discipline; 1-2 years of experience in a leadership or supervisory role; 4-6 years of experience in comprehensive customer service management in a law office or judicial industry; or an equivalent combination of education and work experience. Manages arbitration and mediation cases; ensures information is entered and maintained in an online case management system (PRISM); utilizes discretion and independent judgment by applying high-level knowledge and understanding of the AAA's rules and procedures on assigned cases.

Glenside, PA30+ days ago

The University's graduate programs in Physical Therapy, Physician Assistant, Education, and Public Health are nationally ranked in their respective categories by U.S. News & World Report, which cites Arcadia for being among the top study abroad programs and a top performer for social mobility. Officers patrol campus buildings and grounds on foot, which includes climbing steps, driving a vehicle, and/or a bicycle and performing security checks as needed, gives directions, provides escorts and provides first aid.

Langhorne, PA30+ days ago

Full-time

If you’re passionate about leadership, operational excellence, and patient-centered care, we invite you to join our talent network and take the first step toward a rewarding career with Smart Arches Dental Implant Centers. Responsible for overseeing administrative tasks, financial management, and staff coordination, the Dental Practice Manager services as a central point of contact for both internal team members and external stakeholders.

Philadelphia, PA30+ days ago

$55,000–$60,000

This role ensures a clean, secure, and compliant environment The ideal candidate demonstrates strong leadership, hands-on problem-solving, vendor management, and a proactive approach to facility improvements. • Manage daily facilities operations across all buildings and sites, ensuring uptime and reliability of utilities, HVAC, electrical, plumbing, and life-safety systems.

Philadelphia, PA13 days ago

Serve as supervisor for Reading Terminal Market Visitor Center VEAs; receiving staff call outs, approving staff time sheets, and reporting disciplinary to receive staff call outs, Develop and maintain operational understanding of all PVCC locations to ensure adequate knowledge and support. The supervisor will work closely with the Visitor Services management team to engage Terminal vendors and local attractions, schedule part time VEAs and volunteers, and implement activations to engage visitors and promote PA and Philadelphia tourism to market goers.

Bensalem, PA30+ days ago

Coordinate and/or delegate the work of local operations in the areas of: Pickup and delivery operations, dock operations, linehaul cut-times, claims prevention, determination of amount of daily manpower hours and staffing, equipment maintenance and safety both on the dock and on the street. Enforce all safety items pertaining to company policy and audit compliance: yellow vests, safety shoes, seatbelts, no hoods/phones/earpieces/headphones on the dock or in the yard, arms, legs, head, and feet in forklift driving area only, etc.

Philadelphia, PA30+ days ago

Responsible for proactively communicating with the Manager regarding status of operations, potential issues that may arise, a plan to resolve issues, and leveraging the scheduling expertise in the CPUP Ambulatory Access Center. Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine.

Princeton, NJ30+ days ago

$140,760–$170,568 Per Year

Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

King of Prussia, Pennsylvania10 days ago

$27–$31 Per Hour

Manages, trains, organizes, evaluates and monitors business office staff, which may include but is not limited to Assistant Business Office Manager, Bookkeeper and Receptionists, as well as delegates administrative authority, responsibility and accountability to other office personnel as necessary and as applicable; 2. Responsible to meet deadlines for approving timecards and requests for time off for direct reports in relation to center’s payroll cycle; 3. Ensures systems and controls are in place and adheres to all policy and procedures outlined in policy manuals and meets established daily, weekly and monthly deadlines; 4. Follows RCM business processes and oversees timely and accurate completion of all business office functions in the areas of census, ancillaries, billing, adjustments, collections, write offs, refunds and deposits; 5. Participates and/or coordinates routine Revenue Cycle Management Reviews and maintains collection notes in the PCC collection module for payers the center is responsible for; keeps Center Executive Director (CED) abreast of collection issues and requests escalation as needed; monitors collection notes on third party accounts; responds timely to CBO requests for assistance or information via the assigned activities in the collection module; 14.

Philadelphia, PA30+ days ago

$91,000–$130,000 Per Year

The Operations Utility Manager is responsible for managing personnel including Operations Control Center team of 5 Supervisors, and MEP Operations and Repair team of 4 Supervisors- steam, plumbing, electrical operators, A/C and 1 chilled water plant supervisor who respond to, execute and complete pro-active maintenance work, customer service requests, and other requests for special work. + Coordinate with in-house engineering and management entities to plan and direct the activities of the in-house trades staff, contractors, and subject matter expert consultants to ensure proactive load analysis, planning, design, construction, funding, maintenance, preventative maintenance, code compliance and operations of the utility infrastructure.

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Call Center Manager Jobs in Philadelphia, PA

Jobs

Account Manager - Data CenterJobot

PLC Project Manager (Traveling Role)Jobot

Assistant Project Manager - Commercial ProjectsJobot

Construction Project Manager - ENR Ranked FirmJobot

Construction Division Manager - Special ProjectsJobot

Associate Manager - Registered Nurse Case Management Program - Hybrid PhiladelphiaOak Street Health

Senior Manager, Service DeliveryTTEC

Senior Manager, Sales Delivery – Insurance (Onsite)TTEC

Senior Sales ManagerTTEC

Regional Manager-Trench Safety-(Northeast)Sunbelt Rentals

Acute Registered Nurse - RN DialysisFresenius Medical Care

Primary Care PhysicianChenMed

Quality Assurance SpecialistTTEC

Seasonal Healthcare Quality SpecialistTTEC

Medical Assistant (Bilingual - Vietnamese)ChenMed

Senior AV EngineerTTEC

Assistant Medical Director - Hospital Medicine - Mercy Fitzgerald HospitalVituity

Talent Acquisition Specialist I Onsite TempeTTEC

Seasonal Healthcare TrainerTTEC

Seasonal Licensed Healthcare TrainerTTEC

Medical AssistantChenMed

Assistant Medical Director - Anesthesiology - Up to $150K Sign On Bonus! - Mercy Fitzgerald HospitalVituity

Primary Care ProviderChenMed

TrainerTTEC

IT Support TechnicianOvation Workplace Services Inc

Pharmaceutical Call Center Manager - HyrbridSyneos - Commercial - Prod

Manager - Technical Complaints Call Center OversightNovo Nordisk

Call Center SupervisorPRWT Services Inc

Call Center TrainerMMC Group

Call Center SupervisorAmerican Heritage Credit Union

Bilingual (Spanish) Call Center Agent - Inbound CallsPortnoff

Contact Center Performance ManagerWSFS Bank

Full-Time Call Center Representative - Member Advisor II - Northeast PhiladelphiaAmerican Heritage Credit Union

Data Center Construction Project ManagerPkaza

Distribution Center Manager - REQ # 1419Mitsubishi Electric US, Inc.

Patient Services Rep (PER DIEM)- Call CenterCooper University Hospital

Clinical Research Project Manager A (OBGYN - Pregnancy & Perinatal Research Center)University of Pennsylvania

Research Manager, Center for Causal Inference (Biostatistics Division)University of Pennsylvania

Financial Center SupervisorFulton Bank

Front Office ManagerSage Hospitality

Manager of ADR ServicesAmerican Arbitration Association Inc.

Patrol/Communications Officer ( part-time On-call)Arcadia University

Dental Practice ManagerSmart Arches Dental Implant Centers

Facilities ManagerWES Health System

Visitor Center Supervisor – Reading Terminal Market Visitor CenterPhiladelphia Visitor Center Corporation

Operations ManagerWard Trucking, LLC

Supervisor Ambulatory Access CenterPenn Medicine

Senior Manager, Procurement, Direct Material & Indirect ServicesBristol Myers Squibb

Business Office ManagerKing of Prussia Nursing&Rehab

Operations Utility ManagerUniversity of Pennsylvania

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