Call Center Manager Jobs in New Jersey

TTEC

$80000 - $90000

Trenton, NJ

Mentor managers to ensure achievement of company and client goals while addressing employee related issues and coordinating training on new or revised information relating to services, products or processes of projects. About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology.

TTEC

$70000 - $90000

Trenton, NJ

Mentor managers to ensure achievement of company and client goals while addressing employee related issues and coordinating training on new or revised information relating to services, products or processes of projects. About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology.

Cooperman Barnabas Medical Center

Livingston, NJ

These benefits and resources include, but are not limited to: Paid Time Off including Vacation, Holidays, and Sick Time Retirement Plans Medical and Prescription Drug Insurance Dental and Vision Insurance Disability and Life Insurance Paid Parental Leave Tuition Reimbursement Student Loan Planning Support Flexible Spending Accounts Wellness Programs Voluntary Benefits (e.g., Pet Insurance) Community and Volunteer Opportunities Discounts Through our Partners such as NJ Devils, NJ PAC, and Verizon ….and more! Job Title: Nurse Manager Location: Cooperman Barnabas Medical Ctr Department Name: Radiology - RN‘s Req #: 0000232531 Status: Salaried Shift: Day Pay Range: $100,000.00 - $125,000.00 per year Pay Transparency: The above reflects the anticipated annual salary range for this position if hired to work in New Jersey.

Cooperman Barnabas Medical Center

Jersey City, NJ

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. Driven by our Total Wellbeing promise, our market-competitive offerings include comprehensive benefits and resources to support our employees’ physical, emotional, financial, personal, career, and community wellbeing.

BoldAge PACE

$90000 - $110000

East Brunswick, NJ

Provide coordination and direct care as indicated to promote continued care in the community or promote optimal institutional care (Assisted Living, Nursing Home, Hospital, etc.) as needed. Teach participants, caregivers and families about self-care, medications, healthy lifestyles, infection control and safety to promote optimal health and safety.

ABM Industries

$60000

Woodbridge, NJ

Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. From curbside to rooftop, ABM’s comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions.

Turtle

$50000 - $55000

Franklin Township, NJ

Additionally, this position manages the returns team and assists the AM Warehouse Supervisor and Manager in morning warehouse operations, maintaining a safe and organized work environment, enforcing safety policies, and supporting warehouse productivity. Responsibilities include completing all will call orders, capturing proof of delivery (POD) documentation, and coordinating expedited requests such as Turtle Express and courier pickups.

Hackensack Meridian Health

Perth Amboy, NJ

The posted rate of pay in this job posting is a reasonable good-faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. Collaborative Environment: You will have the opportunity to participate in developing mutually beneficial backup call coverage and collaborate with our new laborist group, fostering a team-oriented approach to patient care and physician responsibilities. ?

Tech Mahindra Limited

$150000 - $170000

Mahwah, NJ

The Service Delivery Manager (SDM) is responsible for end‑to‑end service delivery oversight of Global Computer Operations (24x7) consisting of Network Operations Control (NOC), Midrange Operations (MRO), and Mainframe Operations (CompOps). This role serves as the primary operational interface between customers, vendors, and internal technology teams, with accountability for service quality, risk management, and operational excellence.

TTEC

Trenton, NJ

Review and evaluate operational procedures, including Customer Service interactions from all communication channels, service requests, refund processing, Transponder fulfillment, outgoing correspondence, and future quality review implementations. Assists the Quality/Training Manager and Assistant Manager in auditing Key Performance Indicators (KPIs) for TTEC Operations, like outgoing correspondence and external survey results.

TTEC

$70000 - $80000

Trenton, NJ

Minimum 3 years’ experience with Video Conferencing/AV integration design, engineering, installation and support, Experience with A/V Platforms: QSC / Qsys environment, Crestron, Extron, Shure, Sennheiser, Mackie, Dante, Running Live Sound, ETC Lighting, DMX, Global Cache, Video Wall processors / RGB Spectrum, IP Cameras Platforms. You will be responsible for all aspects surrounding the engineering, configuration, installation, maintenance, training, and upgrade of our Global IP-Video Tandberg/Cisco and Web based (Zoom) infrastructure (Operating in 16 different Countries).

Global Payments

$50000 - $100000

Dumont, NJ

During the training period, your District Manager will accompany you on your initial appointments to train you on our short-cycle sales process using our CRM platforms Atlas and Salesforce, used for lead generation, sales presentations, on the spot client financial analysis and paperless contract processing. Activities include explaining our value proposition and demonstrating our cloud based Point of Sale solution, upselling current clients on other Global Payments products and services, and maintaining regular communication with the Point of Sale District Manager.

Hackensack Meridian Health

Jersey City, NJ

Collaboration: Develop and nurture professional relationships with physicians and staff at JSUMC and other Hackensack Meridian Health (HMH) campuses, including Ocean University Medical Center (OUMC), to promote practice growth to Bayshore Medical Center (BMC). ? The posted rate of pay in this job posting is a reasonable good-faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package.

Newark Beth Israel Medical Center

Newark, NJ

The Registered Nurse assures safety in practice and is inclusive of the principles of evidence-based practice by maintaining a realization of own individual level of knowledge and experience and assumes responsibility for advancing knowledge of self and others of the patient care team by communication with and utilizing resource persons and programs available. RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team.

Hackensack Meridian Health

Linden, NJ

The minimum base salary for this position is $260,602 The posted rate of pay in this job posting is a reasonable good-faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. Hackensack Meridian Health is seeking a dedicated and skilled, board-certified/board-eligible general Pulmonologist to join our thriving outpatient practice in Linden, NJ.

Newark Beth Israel Medical Center

Newark, NJ

Qualifications:Required:ASN or Nursing DiplomaStrong communication and organizational skillsProficient computer skillsSuccessful completion of all Orientation Programs and competency with documentation requiredPreferred:BSNMinimum 1 year of hospital experienceCertifications and Licenses Required:Active NJ RN license or compact RN license with NJ endorsementBLS from the American Heart AssociationScheduling Requirements:Day Shift: 37.5 hours, 7a 3p, 2 call shifts per week. These benefits and resources include, but are not limited to:Paid Time Off including Vacation, Holidays, and Sick TimeRetirement Plans Medical and Prescription Drug Insurance Dental and Vision Insurance Disability and Life Insurance Paid Parental LeaveTuition ReimbursementStudent Loan Planning SupportFlexible Spending AccountsWellness Programs Voluntary Benefits (e.g., Pet Insurance)Community and Volunteer OpportunitiesDiscounts Through our Partners such as NJ Devils, NJ PAC, and Verizon….and more!

A-Line Staffing Solutions LLC

$60 - $70

Pompton Plains, NJ

Healthcare, Case manager, case management, care coordinator, care coordination, call center, mail order medications, Insurance Verification, Medicare, Medicaid, Medical billing, EOB, Benefit, Patient Service, PBM, Enrollment, Provider Services, Pharmacy, prior authorization, reimbursement counselor, Medical customer service, inbound calls, outbound calls, answer phones, make calls, medical terminology, medical office, medical claims, healthcare claims, claims processing. Primary functions of the Registered Nurse are to administer skilled nursing care for clients of all ages in their place of residence, coordinate care with the interdisciplinary team, patient/family and referring agency and assume the responsibility for coordination of care.

Spencer's

Egg Harbor Township, NJ

Whether it's developing new and exclusive costumes, quality testing products, or implementing technology solutions, our teams understand the value of working collaboratively to embrace change through innovation, curiosity, and thoughtfulness. We are authentic, professional providers of fun, focused on building a Great Place To Work For All by staying true to our mission: "Life's a Party, We're Makin' It Fun!" and "So Much Fun It's Scary!".

Percepta

Mahwah, NJ

The Bilingual French Customer Service Representative provides world-class customer service by dispatching tows and roadside providers to customers, resolving customer complaints, and addressing questions regarding their vehicles. As a Bilingual French Customer Service Representative (supporting Volvo Car USA) working in Mahwah, NJ, you’ll become part of a community that values your success, supports your career growth, and celebrates your contributions.

Bath Planet

Toms River, NJ

This role is critical to protecting sales opportunities and requires deep experience in home improvement call centers (bath, window, roofing, HVAC, solar, etc.).Responsibilities. Bath Planet is hiring an experienced Confirmation Call Center Manager to lead and scale our appointment confirmation team.

Novo Nordisk

$116810 - $216100

Plainsboro, NJ

From healthcare provider interactions and developing and implementing regulatory strategies with the FDA to providing medical education and collecting data to support efficacy and new product development, CMR is involved. This role is crucial in handling customer technical complaints to support a positive patient experience and ensure technical complaints are managed with internal timelines, compliance and regulatory requirements.

The WorkPlace Group

Florham Park, NJ

Common Job Titles: We frequently fill positions such as Customer Service Representative, Technical Support Specialist, Call Center Manager, Sales Representative, and more. Exclusive Opportunities: As a leading Recruitment Process Outsourcing (RPO) and Executive Search provider, we know about job openings before they become public.

MMC Group

Trenton, NJ

Confers with management, supervisors and employees to gain knowledge of work situations requiring training and to better understand changes in policies, procedures, regulations, business initiatives and technologies. Formulates teaching outlines and determine instructional methods such as individual training, group instruction, lectures, demonstrations, conferences, meetings and workshops.

OPEN ROAD AUTO GROUP

Newton, NJ

Organized, multi-tasked, self-motivated with the ability to work effectively as part of a team or on individually-assigned tasks in a fast-paced, dynamic environment where superior time-management and prioritization skills are essential and required. QUALIFICATIONS: • Previous experience with phones or Telemarketing experience in the following fields: automotive, business development, customer service, highly preferable.

Motorola Solutions, Inc.

$75000 - $150000

Jersey City, NJ

Preferred Qualifications:- Must be able to effectively lead and drive all assigned projects- Experience with Public Safety communications systems- Proficient in developing project documents as well as having experience in a cloud-based document management system (Google Workspace).- Project Management Professional (PMP) and/or Certified Associate in Project Management (CAPM) desired but not required.- The actual offer will be based on the individual candidateBasic RequirementsRequired Skills:- High School diploma, Technical Certificate, Associates, or Bachelor's degree in Business, Communication, IT, or Technology required.- 3+ years of Project Managent and Emergency Call handling experience required- Legal authorization to work in the U.S. indefinitely is required.

Princeton University

$108000 - $124000

Princeton, NJ

The CMM oversees scheduling, promotions, hiring and participates in disciplinary actions; performing all aspects of performance management for supervisory team, including motivation, direction, assignments, accountability, evaluation, and professional development; oversees recruitment, application screening and interview process for new dispatch employees; develops and implements training for new and existing dispatch employees; responds to concerns or complaints regarding dispatch communications service delivery; sets expectations of quality service and customer satisfaction then follows through with proactive performance management, training programs, team building and application of available technology and industry practices; interacts with external campus stakeholders regarding issues affecting DPS operation, providing input and direction. The CCM develops short-term and long-term plans for the Communication Center, staffing, training, Information Technology (IT) needs, and other Department systems while also acting as the functional manager for the operation in a wide range of systems: telephone, radio, software applications, fire monitoring, and video systems.

UNAVAILABLE

$102250 - $110000

Newton, NJ

Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. We are currently looking for a Customer Service Center (CSC) Manager who is enthusiastic, customer-focused and business-oriented to achieve the financial, growth, compliance, and customer satisfaction goals of the CSC creating a positive impact on the Company.

Fit Franchise Brands

Montclair, NJ

MAX Fitness & Wellness (formerly THE MAX Challenge) is a premier fitness brand known for changing lives through our unique combination of fitness, nutrition, and motivation. We are seeking a highly motivated and experienced Fitness Center Operations Manager to join our team at our Montclair location.

Cooper University Hospital

Camden, NJ

Accurately and efficiently performs many non-clinical administrative duties, including but not limited to in-basket and telephone communication, documentation in medical record, obtaining reports and medical records, completion of insurance and/or disability forms, precertification and/or authorizations, referrals and work queues such as patient reg, referrals, etc. Makes appointments, including follow-up appointments for patients in a high customer service environment in an efficient and timely manner across the healthcare continuum including physician office visits, imaging, and lab post-visit and during patient outreach.

Pkaza

Bordentown, NJ

Maintain liaison with various contractors and vendors in order to manage the day to day activities that impact the delivery of company’s critical facilities construction projects. This company provides turnkey data center solutions for High Performance Computing (HPC) to custom-fit to the requirements of their client's ever-changing mission-critical facility’s operational needs.

Suburban Propane

$102250 - $110000

Newton, New Jersey

Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. Overview: We are currently looking for a Customer Service Center (CSC) Manager who is enthusiastic, customer-focused and business-oriented to achieve the financial, growth, compliance, and customer satisfaction goals of the CSC creating a positive impact on the Company.

Kaleidoscope ABA Therapy Services

East Brunswick, New Jersey

Additionally, they maintain accurate records related to the staffing and delivery of service for each case as well as assist in the creation, maintenance, and management of a master schedule, adequately staffing clinical cases according to the budgeted hours per client as authorized by the client's insurer. Company: Kaleidoscope ABAContract Contact: East Brunswick BCBA CareersOffice Email: Recruit@kfsaba.orgOffice Phone: 877-ABA-0399Office Address: 121 Summerhill Road, East Brunswick, NJ 08816.

Bloomberg

$140000 - $175000

South Brunswick Township, NJ

Schedule and supervise the performance of both routine maintenance and emergency service on critical systems, including: diesel generators, UPS systems, electrical switchgear, power distribution equipment, chillers, HVAC equipment, fire detection/suppression and building monitoring systems. Experience and knowledge within a data center environment including Utility Systems, UPS Systems, Emergency Generator Systems, Electrical Distribution, Chilled Water Systems, Critical Air Handling / Conditioning Systems, Pre-Action Systems and Fire Alarm / Protection Systems.

Poel Group Staffing Inc.

Lakewood,, NJ

This role is ideal for someone who thrives in an operational leadership role, is data-driven, proactive, and excited to bring fresh energy and innovation to an already strong team. The ideal candidate will bring analytical thinking, people skills, and operational creativity to improve patient communication, enhance scheduling systems, and drive performance metrics.

Weis Markets

$16 - $25

Randolph, NJ

Weis Markets offers a competitive salary based on geography and other business-related factors and comprehensive benefits package including medical, prescription drug, dental, vision, flexible spending accounts, short term disability, basic life and AD&D, group whole life with long term care rider, and voluntary insurance such as hospital indemnity, accident and critical illness. Associate discount - 10% Weis brands, auto and home insurance, employee assistance program with mental health support and wellness, pet insurance, purchasing power, ID theft protection, legal services, paid time off, sick pay provided the eligibility and criteria specific to the position is met.

Hackensack Meridian Health

Neptune, New Jersey

BA or BS Degree in marketing, business, management or other relevant field plus a minimum of three (3) years physician recruitment, physician relations or physician practice management OR High School diploma, general equivalency diploma (GED), and/or GED equivalent programs plus a minimum of five (5) years' relevant experience in physician recruitment, physician relations or physician practice management. Effectively communicate across all involved parties within the onboarding process, including but not limited to Senior Leadership, Recruitment, Contracting, Revenue Cycle, Business Development, Human Resources, Medical Staff, Operations, and Marketing to ensure a streamlined onboarding process for Physicians and Advanced Practice Providers (APPs).

Fulton Bank

$51600 - $86000

Haddonfield, New Jersey

Responsibilities: Drive proactive sales conversations by engaging in outbound calls, handling inbound contact center inquiries, scheduling appointments, and actively engaging customers in the lobby with a goal of identifying sales opportunities and converting them into tangible outcomes. Contribute to teambuilding and performance excellence in the financial center by collaborating closely with the Financial Center Manager, to assist in building and nurturing a high-performing team.

Hackensack Meridian Health

Belle Mead, New Jersey

The Supervisor, Case Manager, East Mountain Youth Lodge (EMYL) at Carrier Clinic provides administrative case management support to EMYL's clinical and leadership teams in maintaining proper clinical documentation, signed consents, and psychoeducational plans for EMYL residents. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package.

Ferring Pharmaceuticals, Inc.

$173000 - $232000

Parsippany, NJ

Requirements: Bachelor’s degree required; MBA or other advanced degree preferred 7+ years medical industry sales experience 5+ years pharmaceutical, biotech, device, and/or diagnostic experience required Oncology experience preferred Urology experience required Cell & Gene therapy experience a plus Experience in major national/regional clinic systems is strongly preferred Product launch experience is strongly preferred Buy and bill experience required Business to business experience preferred A proven track record of high sales performance Experience with account planning including tools, resources, and reporting preferred Demonstrated success in account management and exceptional customer service skills Demonstrated independent decision making, effective problem-solving, and strategic thinking skills Advanced presentation skills and business acumen a necessity Broad understanding of market access and evolving trends in patient care Physical Requirements: Sitting approximately 3 – 4 hours at a time while driving or as a passenger and operating an automobile up to 60% of the time depending upon the geography of the territory. The role will be responsible for all sales activities in an assigned geographical area, achieving or exceeding business objectives through education of Ferring’s first-in-class uro-oncology product to approved/targeted customers and distribution channels, including urologists, oncologists, nurses, pharmacists, administrators, teaching institutions, and formulary committees.

Sodexo

RAHWAY, NJ

This role oversees a sophisticated catering program and café services while cultivating strong client partnerships and shaping a dynamic, modern food program centered on high-touch event execution. This position calls for a strategic, hands-on leader who thrives in a fast-paced, high-expectation environment and is passionate about elevating workplace dining and special events through creativity, operational excellence, and a commitment to outstanding service.

AAMCO Transmissions and Total Car Care

Newark, NJ

A Sales Manager takes on many different roles as they manage the day-to-day operations including: generating sales, communicating with customers, building client relationships and managing the technical team. Position Responsibilities: Perform a high volume of warm calls to potential customers (must have excellent phone sales and the ability to complete a one-call close).

Atrium Staffing

$60000 - $65000

Princeton, NJ

The Inside Account Manager is responsible for managing customer interactions, including placing orders, handling returns, and addressing complaints, while promoting and selling products via phone. The position requires excellent communication skills, the ability to work independently, and proficiency in various software applications, with a preference for candidates with customer service and healthcare experience.

Smart Arches Dental Implant Centers

Cherry Hill, NJ

If you’re passionate about leadership, operational excellence, and patient-centered care, we invite you to join our talent network and take the first step toward a rewarding career with Smart Arches Dental Implant Centers. Responsible for overseeing administrative tasks, financial management, and staff coordination, the Dental Practice Manager services as a central point of contact for both internal team members and external stakeholders.

Bristol Myers Squibb

$140760 - $170568

Princeton, NJ

Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

QuickChek

$21.5 - $24.19

HARRISON, New Jersey

Compensation Disclosure Statement: Pay is from $21.50 to $24.19 / hour QuickChek & Murphy USA take into consideration a wide range of factors when making compensation decisions, including but not limited to: experience, skill sets, training, licensure and certifications, education, as well as business and organizational needs. Overview: Join us as a Store Manager in Training, put your best self forward to develop and showcase the skills necessary for successful QuickChek Store management.

Round1

$24 - $25.75

Edison, New Jersey

Work Environment:While performing the duties of this job, the employee regularly works in a bowling center/arcade environment where high levels of noise, dust and activity can be expected. Physical Demands:While performing the duties of this job, the employee is regularly required to bend, stretch, twist, climb and have a high level of mobility/flexibility in small spaces.

Penn Medicine

$51.83 - $72.99

Plainsboro, NJ

Responsible for clinical practices on unit as demonstrated by creating patient care assignments which address patient acuity and staff skill set; supervising and acting as resource for staff and routinely evaluating appropriateness of care rendered by staff with follow up as needed. Maintain open communication with staff via scheduled shift meetings; maintains good relationships with other departments and nursing units and promptly and effectively resolves problems and complaints.

Ward Trucking, LLC

$97000 - $103000

South Plainfield, NJ

Coordinate and/or delegate the work of local operations in the areas of: Pickup and delivery operations, dock operations, linehaul cut-times, claims prevention, determination of amount of daily manpower hours and staffing, equipment maintenance and safety both on the dock and on the street. Enforce all safety items pertaining to company policy and audit compliance: yellow vests, safety shoes, seatbelts, no hoods/phones/earpieces/headphones on the dock or in the yard, arms, legs, head, and feet in forklift driving area only, etc.

Jobot

$95000 - $110000

New Brunswick, NJ

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Gallagher

Whippany, New Jersey

The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. Overview: Accountable for delivering high quality and efficient service to Gallagher’s Personal Lines clients, the Personal Lines Client Service Manager role operates in a team environment to manage less complex insurance accounts.