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This is a hands-on engineering role responsible for maintaining reliable voice services, optimizing call routing strategies, managing phone number lifecycle processes, and improving customer contact center experiences through modern cloud-based contact center technologies.
Alabama - Home Teleworkers, Alabama - Home Teleworkers, Arkansas - Home Teleworkers, California - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers {+ 21 more}. This leader will own the successful delivery of personal lines insurance and AAA products to market, with accountability for business outcomes delivered through digital sales and service experiences across multiple distribution channels, including AAA club agency, independent agency, direct, and alternative platforms.
As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. You will be responsible for aggressively engaging the Salesforce sales organization, product team and the general ecosystem, cultivating strategic partner alliances, and manufacturing a high-velocity pipeline of incremental sales opportunities and ultimately bookings.
Myrtle Point, OR1 day ago
Primary Responsibilities:* Manage large amounts of inbound and/or outbound calls in a timely manner* Follow communication scripts, prompts, call flows when handling different topics* Identify customer's need and clarify information* Seize opportunities to schedule appointments, where applicable* Keep records of all conversations in our call center database in a comprehensible manner* Leveraging your computer navigation skills to toggle between multiple screens and systems to provide answers and support.* Customer Service Representative - RemoteTrusted Senior SpecialistsRemoteAbout Trusted Senior SpecialistsTrusted Senior Specialists, an Integrity company, is a distinguished provider in the Life and Health Insurance industry, is actively seeking a Customer Service Representative who will be responsible for organizing, overseeing, and providing support to our clients.
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As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. AWS CONSULTANT, YOU WILL HAVE THE OPPORTUNITY TO: - Support customers in the adoption of Amazon Connect solutions, ensuring successful implementation and helping to achieve positive outcomes for NeuraFlash clients.
As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. Educate customers on the value proposition of AWS, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud .
With our fully digital property maintenance platform, NetVendor Maintenance, PMCs can streamline their entire maintenance workflow while gaining vital insights to improve their processes. You will handle a range of responsibilities, from compliance-related tasks such as background checks and document verifications to subscription management and customer outreach, making this an dynamic and impactful role within our organization.
As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. As a core participant in our cross-functional project teams, you'll be leading the client engagement on design, and working in partnership with our talented architecture, AI and engineering teams to delight our customers.
Establishes regular meetings with other Service Desk staff to review aging of assigned service requests, share documentation and resolution of high severity issues, and drive solutions to minimize high severity issues. This role provides technical direction, manages customer relations, and performs related duties as assigned in order to document, assist and resolve tier 1 and 2 issues reported to the Service Desk.
Pharmacist US Department of Health and Human Services
PharmacistOR23 days ago
Qualifying professional pharmacy experience may involve, but is not limited to: - Dispensing medications prescribed by physicians and other health practitioners and providing information to health practitioners and patients about proper usage of medications and side effects;
- Evaluating medication use patterns and outcomes for patients in hospitals or managed care organizations;
- Performing administrative, consultative, or staff advisory work for a medical facilitys pharmacy program;
- Planning, monitoring and evaluating medication programs or regimens;
- Establishing medication-handling procedures for the storage and preservation of medications;
- Researching medical literature and/or clinical medication information to provide accurate responses to inquiries; and/or.
- Career Transition Assistance Program (CTAP)/Interagency Career Transition Assistance Program (ICTAP): If you are claiming CTAP/ICTAP, follow the instructions below: http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/ctap_guideline.pdf.
p>Requsition ID: 440294 Company: Providence Jobs Job Category: Development/Engineering Job Function: Information Technology Job Schedule: Full time Job Shift: Multiple shifts available Career Track: Business Professional Department: 4011 SS IS ESI VOICE SVCS Address: WA Redmond 17425 NE Union Hill Rd Work Location: Redmond Junction At Bear Creek Workplace Type: Remote Pay Range: $See Posting - $See Posting The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Network- Telephony Engineers partner with developers, testers, program managers, and operations teams to design, deliver, operate, and continuously improve large-scale, highly available communication and contact center platforms.
p>Network- Telephony Engineers partner with developers, testers, program managers, and operations teams to design, deliver, operate, and continuously improve large-scale, highly available communication and contact center platforms. The ideal candidate brings strong technical depth across automation, resilience, integration, and operational excellence, with the ability to translate business and caregiver needs into scalable, secure, and reliable service architectures.
As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale.
This role focuses on hands-on configuration, integration, and customization of Five9 platforms to deliver scalable and high-performing customer engagement solutions. The annual salary range for this role is $80,000 – $100,000 USD , depending on experience, skills, qualifications, and internal equity.
li>Experience selling Cloud, SaaS and AI-based solutions in the following areas: Customer Experience (CX), Cloud Contact Center (CCaaS), Workforce Engagement Management (WEM), Customer Journey Analytics, Conversational AI (Bots and Virtual Agents) and AI Copilots, Customer Relationship Management (CRM), etc.
Proven track record developing strategic relationships within the enterprise account space, building executive relationships (C-level), driving innovation, growing new pipeline (organic and through the channel), and developing strategic long-term account plans.
Experience leading reports, integrations, conversions, and extensions (RICE) delivery for Oracle Enterprise Resource Planning (ERP) Cloud implementations, including use of the Oracle ERP Cloud build framework for RICE objects. Preferred: Experience designing or implementing artificial intelligence (AI) agents in Oracle Cloud, including Oracle AI Agent Studio, Fusion embedded agents, or Oracle Cloud Infrastructure (OCI) Generative AI services.