UNKNOWN

FEED

Founded by repeat entrepreneurs, we hit 10x ARR growth last year and just closed a $20M Series A led by 645 Ventures, alongside a16z and exceptional founders and CFOs from companies like Decagon, Klaviyo and Wise. You'll build the interfaces that bring the right people in at the right time, with the right context: approval chains that flex to each company's rules, escalation flows that surface what matters, and dashboards that make complex workflows legible at a glance.

Sequence, Inc. opened its doors in 2002 as a validation consulting firm based in Raleigh, NC. At the time, our management team saw a strong need for top-level validation consultants, particularly in the Biopharma industry. Over the course of the next eight years, Sequence transformed from a small group of computer validation consultants to a comprehensive validation consulting firm providing computer, equipment, process, automation, utility, and lab instrument validation services to many of the worldâ€™s leading drug and medical device manufacturers.

			Today, we have continued to build our service offerings and have become the go-to provider for quality and compliance solutions in the industry. Our dedicated team joins client initiatives worldwide on projects ranging from new greenfield facilities to regulatory remediation efforts. Having consultants and offices across the United States, we serve all hotbeds of biomanufacturing, as well as projects internationally.
				
			Companies URL below: 
			<a href="http://www.sequenceqcs.com/" alt="company" title="company" mns_rt="Company" target="_blank">www.sequenceqcs.com</a>

Sequence

Senior Product Engineer (Frontend) - NYC

The ideal candidate is a self-starter who can independently manage a complex workload of pricing proposals and flex between pricing strategy support, analytical modeling, governance coordination, implementation feasibility discussions and strategic pricing project initiatives depending on business needs. This role acts as a dedicated thought partner responsible for pressure-testing assumptions, filling analytical gaps, and ensuring proposals are financially sound, operationally feasible, and aligned with pricing best practices.

YEAR

Talkdesk Inc

Pricing Strategy Associate Manager

This role will work directly with the business teams to understand how work happens today, pinpoint manual handoffs, rework, delays, and exception-heavy processes, and then design, prototype, and deliver technical solutions that make day-to-day work faster, smarter, and more scalable. Experience using AI-assisted development tools and building tool-using workflows or custom agents that leverage MCP or similar agent integration patterns and connect securely to enterprise systems, APIs, data sources, and business applications.

Hines

AI Embedded Business Automation Engineer

[AW]-iCims

You'll operate at the intersection of enterprise sales and delivery, partnering with Account Executives, Solutions Engineers, Partner Managers, and Professional Services leadership to design engagements that drive real, measurable outcomes: deflection improvements, containment rates, customer satisfaction lifts, and agent operations at scale. That includes working closely with our Partner Delivery Success team to match the right implementation partner to the right opportunity at the right moment, whether that means a global SI for a complex, multi-market rollout or a boutique specialist for a focused deployment - always in service of the customer outcome.

Parloa

Sr Client Solutions Manager

GreenHouseAPI

ADAPTED_NOW

Hyro's clients, which include Intermountain Health, Baptist Health, and Hackensack Meridian Health, benefit from AI agents that are fully HIPAA-compliant, fast to deploy, easy to maintain, and simple to scale - generating better conversations, successful patient outcomes, and revenue-driving insights. As a Forward Deployed Strategist, you will embed with our most strategic health-system accounts, becoming a trusted advisor to our clients and an essential part of their success by driving adoption of Hyro's AI agents from the core package into the additional capabilities that make them truly valuable.

Hyro

Forward Deployed Strategist (NYC)

Comeet

Hyro's clients, which include Intermountain Health, Baptist Health, and Hackensack Meridian Health, benefit from AI agents that are fully HIPAA-compliant, fast to deploy, easy to maintain, and simple to scale - generating better conversations, successful patient outcomes, and revenue-driving insights. Responsibilities: Manage complex enterprise implementation projects end-to-end from kickoff to live deployment, taking full accountability for project delivery timelines, milestones, and resource allocation.

Engagement Manager (NYC)

Preferred experience in supporting customers in the following industries: Technology, Media & Telecommunications (TMT) - Works with technology companies, telecommunications providers, media organizations, and high-tech firms to accelerate innovation, improve customer success outcomes, and drive platform adoption at scale. Financial Services (FINS) - Works with banking, insurance, wealth management, and other financial services organizations to support digital transformation, regulatory compliance, and improved customer and member outcomes through the Salesforce platform.

Salesforce.com, Inc.

Customer Success Manager, Senior Manager - Core Clouds (Sales & Service)

ea_via_bold

Evaluate potential outsourcing, managed service, nearshore/offshore, and hybrid delivery models, including service design, vendor capabilities, cost-benefit analysis, risk management, governance, and transition planning. This role will identify and advance opportunities across automation, digital and self-service capabilities, differentiated service models, AI-enabled operations, workforce optimization, process redesign, and potential outsourcing models.

Guardian Life

Service And Operations Strategy Leader (Hybrid)

In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience.

HOUR

DSI Systems

Retail Support Specialist

FULL_TIME

OTHER

Additionally, Customer Service Representatives are responsible for providing information and education to customers that encourage adherence to NYULH policies and processes and are responsible to share insight into areas of potential improvement when themes or consistent issues are identified. Properly escalate all incidents that cannot be addressed within the FHD to appropriate subject matter experts (SMEs) and calling special attention when needed to high severity payroll and credit hold situations.

NYU Langone Health

Finance Help Desk Liaison

silkroad ATS feed

happen from a trauma informed perspective; Provide staff with bi-weekly individual and monthly group supervision that is reflective and prioritizes improvement of CCP skills and includes discussions about vicarious trauma; client center practice and safety assessment and risk management. Our spaces respect survivors’ right to self-determination and focus on giving families and individuals the space, both emotional and physical, to heal from the victimization and trauma they have experienced.

Safe Horizon Brand

Supervising Residential Specialist (Temporary), Domestic Violence Shelter, Parrish

Using neutral and non-judgmental language when responding to the needs and requests of residents and ensuring that Residential Specialist are meeting this expectation; Provide crisis intervention including mediation and de-escalation skills to diffuse situations between resident’s family members and/or roommates; Monitoring intake calls to assure staff are exploring and implementing immediate safety needs and a risk management plan during screening calls for shelter placement; Mediating disputes and addressing grievances from a trauma informed perspective. happen from a trauma informed perspective; Provide staff with bi-weekly individual and monthly group supervision that is reflective and prioritizes improvement of CCP skills and includes discussions about vicarious trauma; Responsible for recruiting, supervising and managing performance of residential specialists, which include disciplinary actions as needed.

Supervising Residential Specialist - Domestic Violence Shelter, Rose

happen from a trauma informed perspective; Provide staff with bi-weekly individual and monthly group supervision that is reflective and prioritizes improvement of CCP skills and includes discussions about vicarious trauma; Responsible for recruiting, supervising and managing performance of residential specialists, which include disciplinary actions as needed. Our spaces respect survivors’ right to self-determination and focus on giving families and individuals the space, both emotional and physical, to heal from the victimization and trauma they have experienced.

Supervising Residential Specialist - Domestic Violence Shelter, Prelude

A solution that delivers clear outcomes for healthcare operators: higher appointment capture , lower call abandonment , less front-desk overload , and a better patient experience . Vocca builds AI voice agents that answer every call instantly, schedule and reschedule appointments, and free up staff to focus on what matters most: care.

Call Center Agent Jobs in New York, NY

Senior Product Engineer (Frontend) - NYC Sequence

Pricing Strategy Associate Manager Talkdesk Inc

AI Embedded Business Automation Engineer Hines

Sr Client Solutions Manager Parloa

Forward Deployed Strategist (NYC) Hyro

Engagement Manager (NYC) Hyro

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Retail Support Specialist DSI Systems

Finance Help Desk Liaison NYU Langone Health

Supervising Residential Specialist (Temporary), Domestic Violence Shelter, Parrish Safe Horizon Brand

Supervising Residential Specialist - Domestic Violence Shelter, Rose Safe Horizon Brand

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