UNKNOWN

ADAPTED_NOW

Provide initial investigation, triage, troubleshooting, resolution, and ticket escalation for: web-based and client-based CBP applications; email/messaging; mobile devices; hardware (printers, desktops, laptops, etc.); network connectivity; workstation login and PIV card issues; remote VPN/DHS Workplace connectivity. Answer and respond to incoming requests, incidents, and questions via internal 800 number or external 866 number, live agent chat, self-service tickets, and emails.

HOUR

<p>Chenega Corporation is a premier Government and Commercial services provider to the security, healthcare, IT, environmental, military operations, construction, and tourism industries. Our integral business practices are rooted in the Alaska native culture of our shareholders. We are known for our exceptional employees, our fiscal strength, our creativity and innovation, and for providing excellent cost and performance value to our customers and business partners. Chenega returns all its profit to its native shareholders</p>

Chenega Corporation

Help Desk Specialist I – Tier 1

Chenega

FEED

In order to be eligible for this role, you must reside in one of the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Missouri, Nebraska, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, or Wyoming. Position Summary: Sales Agents receive inbound telephone calls (no outbound calling) as a result of various ADT marketing and partner campaigns.

ADT Security Services, Inc

Remote Inside Sales Representative New Acquisition

ea_via_bold

FULL_TIME

You will run a 40+ person multi-tier workforce (Tier 1/2, Team Leads, QA specialists, and Data Analysts) while orchestrating cross-contractor collaboration between government Tier 3 engineering teams and separate vendor organizations managing enterprise infrastructure and application development. Oversee the Quality Assurance (QA) and Knowledge Management frameworks, ensuring regular ticket audits, calibrated scoring, and dynamic knowledge base maintenance to shift demand left toward automated and first-tier resolution.

YEAR

Integral

Senior Program Manager – IT & Application Service Desk

[AW]-iCims

Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Responsibilities: Provide professional, high-quality Tier I support serving as the primary contact for customer service events via multiple channels including email, phone, instant message, agent chat, chatbot, and walk-in.

CACI International Inc.

Service Desk Technician (Journeyman)

This is a hands-on builder role who initially owns two products: the AI Sales Assistant, which generates pre-call briefings and account research for Account Executives, and an AI BDR agent that helps AEs identify prospects and run initial templated outreach. This role also owns the strategy behind the roadmap: researching and proposing a fully integrated AI go-to-market strategy across the entire Matterport tool set, and proposing and building the new tools that strategy calls for.

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Service Desk Technician (Journeyman) CACI International Inc.

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