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FEED

The Access CM performs admission clinical reviews for appropriate level of care and patient status, and is responsible for ensuring that patients are admitted to the most appropriate bed available to meet their clinical needs using established criteria for admission. ACCESS CM UTILIZATION REVIEW, DOCUMENTATION & ELECTRONIC SYSTEM: Performs UR functions, documents and records review activity, follow up and outcomes in the appropriate electronic system as required; assures documented/recorded information and data are timely and inclusive of pertinent facts.

Phoebe Putney Health System Inc

RN Care Command - Command Center, Nights

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Escalate unresolved or unusual issues to the customer service team lead or appropriate internal specialist, including a concise summary and completed troubleshooting steps. Answer product and service questions using approved reference materials, explaining available features, service instructions, and routine account options in clear, direct language.

Talentoma

Customer Service Agent

Manatal

High school diploma/GED and one (1) year of job-related experience or completion of an apprenticeship/internship that sufficiently supplied experience to understand the basic principles relevant to the major duties of the position or any other combination of education and professional experience that provides the requisite knowledge, skills and abilities to successfully perform the job. Under supervision of the Agent Program Manager, the Agent Program Analyst is responsible for compiling reports, developing documentation for the Agent program, tracking Agent Certification statuses, and developing Agent-related content for the Agent Portal and website.

Insurance Department of the State of Georgia

Agent Program Analyst

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For this role, we are hiring at the following levels and targeted base pay salary ranges: The targeted base salary pay range for a Senior Consultant is: East Bay, San Francisco, Silicon Valley: Senior Consultant: $167,000-$203,000. Design, configure, and deploy Genesys Cloud CX solutions, including Architect call flows, in-queue flows, routing strategies (skills-based, bullseye, and predictive routing), queues, users, roles, and permissions.

Slalom Inc

Genesys Cloud Consultant Contact Center Technology

Serves as level-one representative for any customer-service related technology (e.g., dialer, statements, on-line bill pay portal).Manages and directs all aspects of customer service-related vendors, including but not limited to payment plans, bankruptcy and estate scrubs, and bad address, as well as payroll deduction program for both facility and professional bills. Working under the supervision of the Patient Receivables System Director, the Patient Contact Center Manager provides direct oversight and management of all aspects of centralized inbound and outbound collections operations as well as all customer service inquiries and issues for all professional and facility patient billing.

Northeast Georgia Medical Center

Patient Contact Center Manager - CPAR Required

Working under the supervision of the Patient Receivables System Director, the Patient Contact Center Manager provides direct oversight and management of all aspects of centralized inbound and outbound collections operations as well as all customer service inquiries and issues for all professional and facility patient billing. Supports productivity and quality of team by performing audits, monitoring queues and phone logs, Adjusts routines and schedules in order to complete daily assignments and have supportive coverage within their area of responsibility/locations as well as the System Patient Receivables Center in general.

Patient Contact Center Manager - CPAR or CRCR

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653 . For individuals requiring disability-related accommodations for participation in any event including the application, interview process, or to obtain print materials in an alternative format, please contact HR at (678) 407.5746 or email hr@ggc.edu.

Georgia Gwinnett College

Federal Work Study - Customer Care Agent

Atlanta is our headquarters market: hotels, conference centers, caterers and venues from downtown and Midtown to Buckhead, Perimeter, Gwinnett and the airport corridor. We train before the first shift, run a paid leadership program called Captain School, rewrite your resume, run mock interviews, and promote from inside.

HOUR

The Wilkinson Firm

Front Desk Agent

Our Sustainability, Infrastructure, Real Estate, & Resilience offering advises clients on climate and disaster-related risks through comprehensive strategy, planning, and crisis management, while also providing expertise in capital investments, infrastructure projects, and real estate portfolio optimization. From strategy to execution, this team delivers integrated, end-to-end support and advisory services covering valuation modeling, cost optimization, restructuring, government operations modernization, business design and transformation, infrastructure and real estate, mergers and acquisitions (M&A), and sustainability.

YEAR

Deloitte

Kahua Service Desk Agent - Project Consultant

The position drives the balance between customer experience, reliability, and cost to serve-ensuring that customers are supported 365/24/7 across voice, chat, and digital channels.#LI-HybridAccountabilities. At Algonquin, our vision is to be the most trusted utility service provider in North America - a premium regulated utility, known for our customer focus, commitment to sustainability, and strong community partnerships.

Liberty Utilities

Manager, Vendor & Workforce Management (Utility Contact Center)

Candidates will be eager to exceed Customer expectations by using active listening skills, demonstrating empathy and advocacy, diagnosing and fully resolving issues, managing cases efficiently, using positive language, and having passion for doing the right thing. This is an incredible opportunity to do significant work by providing extraordinary support in the unique Chick-fil-A way, and our founder Truett Cathy said it best: "In the food business, it only takes one mistake, one rude Team Member or one bad sandwich to lose a customer.

CFA Properties, Inc.

Bilingual Customer Support Agent

While Microsoft Dynamics 365 and the Power Platform are key enablers, success in this role is defined by helping drive business outcomes such as digital containment, customer experience, operational efficiency, and platform strategy . This role is focused on driving measurable performance across digital channels (chat, messaging, email), leveraging AI, Copilot, and automation , and serving as a trusted onsite advisor to business and technology stakeholders.

Dynamics Contact Center Architect

Utilize phone skills to set solid appointments with daily customer call-ins, lists of sold and unsold floor traffic, previous customers, referrals, conquests, other generic leads and service and parts customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars.

Lithia & Driveway

BDC Agent

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At Bobby Dodd Institute, we believe in an inclusive world where people of differing abilities can lead more independent and purposeful lives when provided the right guidance, support, and opportunities. Provides daily direction and communication to Team Supports and team members so that customer service tasks are completed in a timely, efficient, and knowledgeable manner.

BDI helps people with disabilities and employment barriers discover their strengths, learn new skills, join the workforce, and build meaningful careers.

Bobby Dodd Institute Inc

Supervisor- Contact Center

QualificationsThe Senior Manager, Contact Center AI & Automation brings substantial hands-on experience implementing production virtual agents and managing the vendors, integrations, controls, and optimization required to scale them. Working closely with external technology vendors and internal Technology, Data, Operations, Legal, Privacy, Security, and brand teams, this role turns priority use cases into reliable, scalable production solutions.

Authority Brands

Sr Manager Contact Center AI And Automation

Medication administration includes parenteral injections of: diuretics, anticonvulsants, hypertonic glucose, antihistamines, bronchodilators, emetics, narcotic antagonists, opioid antagonists, antiarrhythmic agents, vagolytic agents, chronotropic agents, alkalizing agents, analgesic agents, and vasopressor agents. Assists the patient care team in assessing, coordinating, implementing, and evaluating the medical and clinical treatment plans for the patient population including all ages (neonatal to geriatric patient types), acting within the guidelines of specific protocols established by the Medical Director.

Paramedic- Emergency Center nights

They serve as hands-on advisors, using strong communication skills, solution and/or technical knowledge, Salesforce product knowledge, industry experience, consulting experience, and knowledge of their client's business to deliver customer return on investment. Expert level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes.

Salesforce Inc

Senior Solution Architect - Agentforce Contact Center

As a Manager in Deloitte Consulting's Customer offering portfolio, you will help Power, Utilities & Renewables clients transform contact center and customer service operations to drive efficiency, improve customer and employee experiences, and enable more scalable, data-driven service delivery. Assessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels, technology capabilities, cost structure, and performance metrics.

Pu&R Contact Center Operations And Transformation Manager

Assessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels, technology capabilities, cost structure, and performance metrics. As a Senior Consultant in Deloitte Consulting's Customer offering portfolio, you will help clients transform contact center and customer service operations to drive efficiency, improve customer and employee experiences, and enable more scalable, data-driven service delivery.

Contact Center Operations And Transformation Functional Senior Consultant

Support the Front Office in providing superior guest service by fielding all guest issues and requests received by telephone with the goal of addressing and resolving any problems in an efficient and timely manner. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.

Call Center Agent Jobs in Georgia

RN Care Command - Command Center, Nights Phoebe Putney Health System Inc

Customer Service Agent Talentoma

Agent Program Analyst Insurance Department of the State of Georgia

Genesys Cloud Consultant Contact Center Technology Slalom Inc

Patient Contact Center Manager - CPAR Required Northeast Georgia Medical Center

Patient Contact Center Manager - CPAR or CRCR Northeast Georgia Medical Center

Federal Work Study - Customer Care Agent Georgia Gwinnett College

Front Desk Agent The Wilkinson Firm

Kahua Service Desk Agent - Project Consultant Deloitte

Manager, Vendor & Workforce Management (Utility Contact Center) Liberty Utilities

Bilingual Customer Support Agent CFA Properties, Inc.

Dynamics Contact Center Architect Cb

BDC Agent Lithia & Driveway

Supervisor- Contact Center Bobby Dodd Institute Inc

Sr Manager Contact Center AI And Automation Authority Brands

Paramedic- Emergency Center nights Phoebe Putney Health System Inc

Senior Solution Architect - Agentforce Contact Center Salesforce Inc

Pu&R Contact Center Operations And Transformation Manager Deloitte

Contact Center Operations And Transformation Functional Senior Consultant Deloitte

Front Desk Agent/PBX Operator HEI Hotels and Resorts

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