UNKNOWN

FEED

MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.

MCI Careers

Contact Center Client Services Manager

[AW]-iCims

Contact Center Manager

Contact Center Operations Supervisor

Contact Center Quality Assurance Manager

ADAPTED_NOW

Elevate existing Contact Center instructional documents and approaches to a higher level by recommending creative and alternative media solutions (e.g., E-learning, Web-based learning); explore new technologies related to relevant learning systems. He/she will manage, support, and mentor Learning Specialists and assume responsibility for instructional design and development, appropriate content treatment and media, quality assurance methodology, and creative delivery strategies.

<p>  NYU Langone Medical Center, a world-class, patient-centered, integrated, academic medical center, is one of the nation’s premier centers for excellence in clinical care, biomedical research and medical education. Located in the heart of Manhattan, NYU Langone is composed of four hospitals: Tisch Hospital, its flagship acute care facility; the Hospital for Joint Diseases, one of only five hospitals in the nation dedicated to orthopaedics and rheumatology; Hassenfeld Pediatric Center, a comprehensive pediatric hospital supporting a full array of children’s health services; and the Rusk Institute of Rehabilitation Medicine, the world’s first university-affiliated facility devoted entirely to rehabilitation medicine--plus NYU School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history. The medical center’s tri-fold mission to serve, teach and discover is achieved 365 days a year through the seamless integration of a culture devoted to excellence in patient care, education and research. For more information, go to <a href="http://NYULMC.org" target="_blank">NYULMC.org</a>. </p>

NYU Langone Medical Center

Training Manager - (FGP) Contact Center, Florida

Success in this position requires the ability to utilize the EPIC scheduling system to search for appointments across multiple physicians, resources, specialties and sites while utilizing expertise in medical triage and understanding of government and commercial insurance requirements to ensure patients are scheduled with the appropriate provider within a convenient time frame. UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine.

University of Miami

Contact Center Associate 3 (H)

linkup_via_bold

Contact Center Associate 3

As a Brightway team member, you'll engage in exciting projects that are reshaping the industry, working alongside a dedicated team committed to delivering exceptional customer service and safeguarding our clients' most valuable assets. Apply deep industry and company knowledge to evaluate the most complex of issues encountered by the unit and others, compose effective responses and document steps followed and uses that as a training aid for others.

Brightway Insurance

Team Lead, Engagement Center

Contact Center Recruiter

This position requires the ability to utilize the EPIC scheduling system to search for appointments across multiple physicians, resources, specialties and sites while utilizing expertise in medical triage and understanding of government and commercial insurance requirements to ensure patients are scheduled with the appropriate provider timely. UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine.

Contact Center Associate 2 (H)

Contact Center Associate 2

10+ years of executive leadership experience defining and executing enterprise-wide contact center, telephony, and customer experience platform strategy, leading large-scale, multi-year transformation initiatives within highly complex organizations and influencing senior business and enterprise stakeholders required. 7+ expertise in cloud-based contact center ecosystems (e.g., AWS/Amazon Connect), with accountability for end-to-end platform architecture, integration, modernization, and operational performance, including advanced capabilities across omnichannel engagement, IVR, intelligent routing, workforce optimization, and enterprise-scale analytics required.

Centene Management Company

Vice President, Contact Center Platforms

sourcestack_via_bold

What you'll do: Prospect for new business by making outbound calls to company-sourced leads, take inbound calls from mail solicitation campaigns, call transfers from Customer Service Representative agents, and inbound inquiry customer calls. We offer a wide variety of home purchase and refinance products for government and conventional loan programs, specializing in underserved programs for borrowers with less than perfect credit and low down payment.

YEAR

Carrington Mortgage Services, LLC

Loan Officer, Retail Center, Specialty Products

You’ll design and deliver engaging, hands-on learning experiences that directly drive business results, and you’ll see the impact of your work in your learners’ performance. Partner with stakeholders and subject matter experts to identify training needs and set clear, measurable learning goals.

PODS

Trainer II - Sales and Service Center

ea_via_bold

FULL_TIME

OTHER

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Experience with ticketing tools such as ServiceNow or Jira Service Management, and with Azure Active Directory / Entra ID account management.

MAXIMUS provides business services to help governments operate health and human services programs, mostly at the state and national levels. The company's health services segment offers outsourced program management and administrative services,

Maximus

Service Desk Manager - Cloud Contact Center, ITIL4, ServiceNow, Jira

equestftpin

If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com. Use modern AI-assisted software engineering tools such as Claude Code, Codex, or equivalent agentic coding platforms as part of day-to-day engineering delivery to improve delivery speed, code quality and engineering efficiency.

Ernst & Young Global Ltd

Service Delivery Center, AI Developer - Senior

If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com. Software Engineering: Knowledge of MLOps practices for continuous integration and continuous deployment of AI systems in cloud environments, including containerization and orchestration for scalable and secure LLM deployment (Azure DevOps, GitHub Actions, Kubeflow, MLFlow etc.).

Service Delivery Center, AI Developer - Manager

Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best interests of the customer. Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory requirements and the Bank's policies and processes.

BMO (Bank of Montreal)

Financial Center Manager

Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. Connect with Envoy on Twitter @EnvoyAirCareers , on Instagram @EnvoyAirCareers , and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment .

Envoy Air Inc.

Supervisor, Dispatch Control Center

Performs monetary and non-monetary transactions including, but not limited to transfers, pay by phone, stop payments, changes of address, opening sub-accounts, etc. Understands credit bureau report, identifies additional lending opportunities, educates member on best practices to improve credit score, while meeting or exceeding all lending goals.

Call Center Agent Jobs in Florida

Contact Center Client Services Manager MCI Careers

Contact Center Manager MCI Careers

Contact Center Operations Supervisor MCI Careers

Contact Center Quality Assurance Manager MCI Careers

Training Manager - (FGP) Contact Center, Florida NYU Langone Medical Center

Contact Center Associate 3 (H) University of Miami

Contact Center Associate 3 University of Miami

Team Lead, Engagement Center Brightway Insurance

Contact Center Recruiter MCI Careers

Contact Center Associate 2 (H) University of Miami

Contact Center Associate 2 University of Miami

Vice President, Contact Center Platforms Centene Management Company

Loan Officer, Retail Center, Specialty Products Carrington Mortgage Services, LLC

Trainer II - Sales and Service Center PODS

Service Desk Manager - Cloud Contact Center, ITIL4, ServiceNow, Jira Maximus

Service Delivery Center, AI Developer - Senior Ernst & Young Global Ltd

Service Delivery Center, AI Developer - Manager Ernst & Young Global Ltd

Financial Center Manager BMO (Bank of Montreal)

Supervisor, Dispatch Control Center Envoy Air Inc.

Relationship Advisor Full-Time (Contact Center) Lake Mary Addition Financial Careers

Similar Job Searches

Stand out to leading employers.