Call Center Agent Part Time ONS MSO LLCCall Center Agent Part TimeStamford, CTAs a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most - patient care. Headquartered in Stamford, Connecticut, the Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts.
Fraud Support Associate (Inbound Call Center Agent) - Hybrid M&T Bank CorpFraud Support Associate (Inbound Call Center Agent) - HybridBridgeport, CTRemote$22.79–$37.99 / hourDemonstrates strong de‑escalation skills by maintaining composure and professionalism in high‑pressure or escalated situations, confidently enforcing security protocols while protecting both the customer and the bank. What You'll Do: Handle 30-40 inbound calls per day from customers whose card or digital transactions have been declined or restricted due to potential fraud.
Inbound Call Center Reps - Financial Transfer Agent Dept. iShareInbound Call Center Reps - Financial Transfer Agent Dept.Hartford, ConnecticutiShare was founded to fill a real market need – with so much noise about cloud, big data, and information security, companies today are adopting software product after product and losing sight of which they need and why, while what they really need is credible consulting that takes the time to understand their company’s unique scenario and requirement, and then architect a solution accordingly. Outstanding client service skills through NPS and its driver indices, compliance, and efficiency metrics delivering best in class experience for all our clients, with full understanding of the complexity of their concerns.
Inbound Call Center Reps - Financial Transfer Agent Dept. iShare IncInbound Call Center Reps - Financial Transfer Agent Dept.hartford, CTOutstanding client service skills through NPS and its driver indices, compliance, and efficiency metrics delivering best in class experience for all our clients, with full understanding of the complexity of their concerns. Respond to customers via phone (voice) regarding transfer agency services, including account transfers, shareholder transactions, and account maintenance.
Customer Care/Call Center ^ Customer Care Lead Veterans Sourcing GroupCustomer Care/Call Center ^ Customer Care LeadEast Hartford, CTEast Hartford, CT 06108. Call Center Lead.
Call center Lead Veterans Sourcing GroupCall center LeadHartford, CTSeeking an experienced Call Center Lead to support daily call center operations, assist supervisors, coach agents, and provide exceptional customer service to HUSKY Health beneficiaries. Support supervisors by handling escalated calls and assisting with daily floor operations.
Inbound Sales Center Insurance Agent, Personal Lines, August 10 Class Start Date The Hartford Insurance Group IncInbound Sales Center Insurance Agent, Personal Lines, August 10 Class Start DateHartford, CT$46,222–$69,333 / yearAs a Personal Lines Auto and Home insurance Licensed Agent you will be responsible for providing comprehensive insurance solutions, evaluating risk and confidently asking for the sale while overcoming objections. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role.
Call Center Representative- CT MMC GroupCall Center Representative- CTHartford, CTRespond to Exchange Call Center inquiries and complaints received by telephone, IVR, and web portal using applicable reference materials from the Knowledge Management System (KMS), Frequently Asked Questions, and other online resources to provide information as appropriate to resolve inquiries and complaints. Escalate inquiries or complaints as needed to a Tier 2 Call Center Representative and for transfer to Tier 3 staff, the Exchange, DSS Benefits Center, OHA, CID, and other consumer support resources as appropriate.
Sr. Call Center CSR MMC GroupSr. Call Center CSREast Hartford, CT$21 / hourThroughout the past 35+ years, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries. If you're looking for a stable weekday schedule, competitive pay, and the opportunity to help people every day, apply today and join a team where your customer service skills truly make a difference.
Call Center Representative Veterans Sourcing GroupCall Center RepresentativeEast Hartford, CTDocument all interactions with consumers and properly forward calls to Call Center Leadership or other CT agencies. You will be responsible for providing program and account information, password reset assistance, and ensuring timely call resolution.
NewCall Center Representative, E Hartford (onsite) Hire Evolution ConsultingCall Center Representative, E Hartford (onsite)E Hartford, CT$19.94Be at the forefront of business operations by managing critical tasks like front-end duties, image and data capture, payment services, and content management for documents and transactions. This role offers an exciting opportunity to grow your professional expertise in administrative support, data management, and process optimization while working in a collaborative and fast-paced environment.
Call Center Representative/Inside Sales Artis Energy SolutionsCall Center Representative/Inside SalesMiddletown, CT$17.50–$23You will serve as a helpful point of contact for customers, answer questions about our services and available energy programs, assist with scheduling free building assessments, and ensure each customer has a clear understanding of the process. We work with commercial customers across New England to reduce their facilities' energy use, improve efficiency, lower costs, and enhance comfort for staff and visitors.
Customer Service Representative | Call Center CSR MMC GroupCustomer Service Representative | Call Center CSREast Hartford, CTAs a Customer Service Representative , you'll serve as the first point of contact for customers, providing program information, assisting with online portal password resets, and ensuring every caller receives professional, compassionate support. Throughout the past 35+ years, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.
Call Center Representative Ultimate Staffing ServicesCall Center RepresentativeHamden, Connecticut$19 / hourThe ability to multi task and have strong attention to detail is imperative to being a successful and effective member of the customer service team. We service many clients in a broad variety of industries that are in need of strong Customer Service Representatives.
Call Center Representatives $17.25/hr Precision HR SolutionsCall Center Representatives $17.25/hrHartford, ConnecticutCompany: Precision Human Resource Solutions, Inc. (CT\MA\RI)Contract Contact: CT/MA/RI CareersOffice Email: InfoNE@precisionhr.netOffice Phone: 860-756-5626Office Address: 101 Centerpoint Drive, Suite 102, Middletown, CT 06457. * Maintain records for the transportation department including student roster, route sheets, transportation changes, alternate schedules, accident reports, and database etc.
Call Center Representative Goodwin UniversityCall Center RepresentativeEast Hartford, CTPhysical and Mental Requirements: Work Environment None Under 1/3 1/3 to 2/3 Over 2/3 Outdoor Weather Conditions X Work with fumes or airborne particles X Work near moving mechanical parts X Risk of electrical shock X Vibration X. Physical Activity None Under 1/3 1/3 to 2/3 Over 2/3 Standing X Walking X Sitting X Talking & Hearing X Using hands/fingers to handle/feel X Climbing or balancing X Bending, pulling, pushing X Driving X.
Call Center Representatives - West Hartford, CT (not sales based) CQ PartnersCall Center Representatives - West Hartford, CT (not sales based)West Hartford, ConnecticutThe successful candidate will be able to accept ownership for effectively solving patient issues, complaints, and inquiries, keeping patient satisfaction at the core of every decision and behavior. Busy Ophthalmology practice with 10 locations in CT, looking for Call Center Associates to join our team in East Hartford.
Service Call Center Representative Hartford Toyota SuperstoreService Call Center RepresentativeHartford, ConnecticutThis is a critical role that serves as the heartbeat of our service department, ensuring our customers receive timely communication and a seamless experience from the moment they book an appointment. • Schedule Success: Coordinate and book service appointments efficiently to maximize shop flow.
Customer Service Agent iQor Holdings, Inc.Customer Service AgentEast Hartford, CTJob Summary: We are searching for a polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone. Customer Service Call Center Agents will listen to customers to understand the reason for their call, address all inquiries and provide an accurate and efficient response.
Transfer Agent Pitch Health SolutionsTransfer AgentShelton, CTFull timePlease say and spell your name slowly and leave a brief description of your previous experience and tell us why you think you would be a great asset to our team. Since 2009, we’ve specialized in insurance lead generation — connecting interested customers with licensed agents.
Salesforcer Tester with Agent force Experince Yantran LLCSalesforcer Tester with Agent force ExperinceHartford, CTValidate and Test, Topic and action accuracy, Refine and iterate based on result, Ensure test data represent realistic use interactions. Experience working in onshore/offshore support model collaborating work with offshore teams.
Customer Service Agent Waterbury HospitalCustomer Service AgentMiddlebury, CTKnowledge, Abilities: Strong phone and computer skills with working knowledge of practice based medical office processes and procedures Must have a pleasant phone manner and superb communication skills (verbal and written) Ability to work well in a fast paced environment Knowledge of insurance guidelines Knowledge of medical information and electronic medical records/systems Ability to organize and prioritize work as required. Provides a patient- focused service and a positive impression of the organization to patients or other individuals who call into the call center by answering questions, transferring calls to the appropriate person/departments, and taking thorough messages.
Special Agent U.S. Department of Homeland SecuritySpecial AgentCT$48,854–$118,204 / yearYou are minimally qualified for the GL-07 Level starting base salary 48854 if you possess one of the following: A bachelors degree from an accredited college or university with Superior Academic Achievement (S.A.A.), which is based on: Class standing: Applicants must be in the upper third of the graduating class in the college, university, or major subdivision (such as the College of Liberal Arts or the School of Business Administration) based on completed courses. Grade-point average (G.P.A.): Applicants must have a grade-point average of 3.0 or higher out of a possible 4.0 (B or better) as recorded on their official transcript or as computed based on 4 years of education or as computed based on courses completed during the final 2 years of the curriculum.
Contact Center Specialty Service Representative M&T Bank CorpContact Center Specialty Service RepresentativeBridgeport, CT$23–$26 / hourIdentify and/or address customer needs by using appropriate needs identification methods, providing information or completing a service transaction in response to incoming questions regarding Bank products and/or services. Identify opportunities to suggest alternative Bank products or services to better suit the needs of customers while contributing to customer retention and expanding their overall relationship with the Bank.
Contact Center Service Representative M&T Bank CorpContact Center Service RepresentativeBridgeport, CT$22–$25 / hourIdentify and/or address customer needs by using appropriate needs identification methods, providing information or completing a service transaction in response to incoming questions regarding Bank products and services. Identify opportunities to suggest and cross-sell alternative Bank products or services to better suit the needs of customers while contributing to customer retention and expanding their overall relationship with the Bank.
Contact Center Operations and Transformation Functional Manager Deloitte Touche Tohmatsu LtdContact Center Operations and Transformation Functional ManagerStamford, CT$144,000–$241,000 / yearAssessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels, technology capabilities, cost structure, and performance metrics. As a Manager in Deloitte Consulting's Customer offering portfolio, you will help clients transform contact center and customer service operations to drive efficiency, improve customer and employee experiences, and enable more scalable, data-driven service delivery.
Contact Center Operations Generalist, Business Transformation Architecture Deloitte Touche Tohmatsu LtdContact Center Operations Generalist, Business Transformation ArchitectureCT$171,500–$307,500 / yearExperience translating operational requirements into CCaaS capabilities (e.g., IVR/ACD, routing, WEM/QM, analytics, knowledge, CRM/CSM integration) and supporting CCaaS evaluations and implementations across leading platforms (e.g., Five9, Amazon Connect, Genesys, NICE). We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service.
NewPrimary Care Agent Yale New Haven HealthPrimary Care AgentHamden, CTThe Connection Center Scheduler serves as the primary point of entry for patients into the Yale New Haven Health System (YNHHS) aligned clinician enterprise and delivers high-quality customer service by communicating with patients, caregivers, and other key stakeholders over the phone. Experience with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) Ability to comply with the Health Insurance Portability and Accountability Act (HIPAA) while discreetly handling confidential and sensitive patient information.
NewMercedes-Benz Service Center BDC Appointment Manager Mercedes Benz of North HavenMercedes-Benz Service Center BDC Appointment ManagerNorth Haven, ConnecticutWe're looking for a Service BDC Manager who has been in the trenches — someone who knows what a well-run BDC looks like, has coached agents through objections, and understands that appointment show rate is just as important as appointment set rate. Mercedes-Benz of North Haven is the flagship store of the Mauro Motors Automotive Group, a family-owned Connecticut dealer group built on accountability, process discipline, and a relentless commitment to the customer experience.
Customer Service Rep - $21.00/hr Veterans Sourcing GroupCustomer Service Rep - $21.00/hrEast Hartford, CTThis role requires strong communication skills, empathy, professionalism, and the ability to resolve customer inquiries efficiently while maintaining a high level of accuracy and customer satisfaction. We are seeking experienced Senior Customer Service Representatives to serve as the first point of contact for program applicants and recipients in a high-volume call center environment.
Director, Finance (Wiring) - Shelton, CT Hubbell IncDirector, Finance (Wiring) - Shelton, CTShelton, CTApplicable areas include capital/non-capital investments, new product introductions, restructuring initiatives, make or buy decisions, logistics cost analysis, customer pricing decisions, and other complex matters requiring financial modeling. Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications and Hubbell Electrical Solutions (HES) are essential to managing power across a wide range of industries and applications.
Operations Manager HealthPlanOne LLCOperations ManagerCTSupervisory Responsibilities: Direct responsibility for sales supervisors at designated sales center, indirect responsibility for sales agents specific to the carrier and call center. Responsible for their team's execution on interviewing, hiring, training, coaching, and when necessary, utilizing corrective action with agents and supervisors.
Sr. Consultant - Investment Performance Attribution Northern Trust CorpSr. Consultant - Investment Performance AttributionStamford, CT$131,905–$224,135 / yearIn addition to the portfolio managers, this role will act in collaboration with business partners including Risk Management, Product Management, Sales and Marketing, performance and accounting, and various operational teams, to implement strategic solutions for data issues, enhance methodology and define fit-for-purpose attribution analysis, optimize the use of attribution for clients and client facing functions. The role will leverage NT technology and analytics and external technology/analytical platforms primarily Aladdin, FactSet, Perform, Bloomberg and Morningstar to continuously refine and deliver meaningful performance attribution that explains the investment outcomes effectively.
Lead Director, AI/ML & Data Engineering CVS Health CorpLead Director, AI/ML & Data EngineeringCTRemote$144,200–$288,400 / yearTranslate enterprise AI needs into scalable platform capabilities and reusable components (e.g., RAG frameworks, vector search services, evaluation harnesses, prompt libraries, reusable agents, model registries, and monitoring dashboards). We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.
NewVP, Enterprise Capacity Planning & Forecasting Synchrony FinancialVP, Enterprise Capacity Planning & ForecastingStamford, CTLink capacity decisions to KPI optimization across servicing and collections/recovery outcomes (e.g., ASA/abandon, AHT/productivity, quality, complaint cycle time, contact effectiveness, roll rates, cure rates, recovery income), balancing service, compliance, and cost-to-serve. Qualifications/Requirements: Bachelor's degree; Or in lieu of Degree, 14+ years of experience in forecasting, workforce/capacity planning, operations research, or workforce analytics in high-volume environments (financial services, contact centers, back-office operations, BPO).
Customer Service Representative Crum & Forster Holdings Corp.Customer Service RepresentativeGlastonbury, CTRemoteWe believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee driven corporate giving program that lets you participate and support your community. Salary ranges are available for all positions at this location, taking into account roles with a comparable level of responsibility and impact in the relevant labor market and these salary ranges are regularly reviewed and adjusted in accordance with prevailing market conditions.
Long Term Care Claims Representative - Payment Servicing Genworth Financial IncLong Term Care Claims Representative - Payment ServicingCT$45,500–$66,000 / yearYou will work in a fast -paced environment across multiple products, ensuring claims handling follows policy provisions, internal guidelines, and Compliance requirements and will be responsible for the processing and payment of long-term care claims. Your experience or education has provided you with knowledge of medical terminology, diseases/diagnoses, and the ability to understand and interpret contract language, disability processes, nursing home licensing, and rehabilitative requirements.
On Site Customer Service Representative (Farmington) EmblemHealth IncOn Site Customer Service Representative (Farmington)Farmington, CTHandle incoming inquiries through multiple contact channels and effectively and efficiently communicate resolutions to members' requests ensuring high First Contact Resolution. Identify customer needs and assist in providing complete resolution of customer concerns including claims, benefit and enrollment inquiries through health plan navigation and collaboration with other internal groups.
Medicare Sales Supervisor HealthPlanOne LLCMedicare Sales SupervisorCTManage day to day call center activities to include: monitoring key performance sale indicator reports, agent adherence, sales floor assistance. The Sales Supervisor is responsible for supervising and coordinating the daily activities of a team of licensed health agents engaged in promoting and selling plans by phone.
NewGo-to-Market - New Haven, CT, USA SpeechifyGo-to-Market - New Haven, CT, USANew Haven, CT$105,000–$140,000 / yearOver 50 million people use Speechify's text-to-speech products to turn whatever they're reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.
NewGo-to-Market - Hartford, CT, USA SpeechifyGo-to-Market - Hartford, CT, USAHartford, CT$105,000–$140,000 / yearOver 50 million people use Speechify's text-to-speech products to turn whatever they're reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.
NewGo-to-Market - Stamford, CT, USA SpeechifyGo-to-Market - Stamford, CT, USAStamford, CT$105,000–$140,000 / yearOver 50 million people use Speechify's text-to-speech products to turn whatever they're reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.
Model Based System and Discipline Chief (Onsite) RTXModel Based System and Discipline Chief (Onsite)East Hartford, ConnecticutMB-DMI is a company-wide initiative to augment 3D models with formats that enable automated consumption in manufacturing business processes such as: Inspection programming, Tool Design, Work Instruction authoring, First Article Inspection, Process Capability Analysis monitoring & reporting, Physics based modeling, Material Review Board (MRB) for discrepant material. Bachelors degree or equivalent experience and minimum 12 years experience (in Manufacturing Engineering, Ops, Project Mgmt, Quality or equivalent), or An Advanced Degree in a related field and minimum 10 years experience.
Remote Inside Sales Representative Liberty Mutual Holding Company IncRemote Inside Sales RepresentativeHartford, CTRemote$55,000–$75,000 / yearBring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) - because we believe in supporting your success, not holding it back. As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert sales leads into policyholders.
Oracle Tech Cloud Senior Consultant Deloitte Touche Tohmatsu LtdOracle Tech Cloud Senior ConsultantCT$110,700–$218,300 / yearThe wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. 1+ year of experience working with commercial cloud platforms such as Oracle Cloud Infrastructure (OCI), Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP).
Senior Manager, Customer Service (DentaQuest) Sun Life Financial IncSenior Manager, Customer Service (DentaQuest)Hartford, CT$64,700–$97,100 / yearServes as a key operational liaison across Workforce Management, Learning and Development, Quality Assurance, Client Engagement, Information Technology, vendor partners, and business leadership to support service delivery, incident response, technology readiness, and implementation of new tools and processes. Provides leadership for frontline production teams and managers, monitors operational performance against service level and contractual expectations, and drives continuous improvement in quality, accuracy, call routing, knowledge management, and customer experience.
RN Clinical House Supervisor (RN) ThedaCareRN Clinical House Supervisor (RN)New London, ConnecticutServes as the onsite hospital administrative authority in the absence of hospital or nursing administration, working as necessary with the director of nursing, unit directors, managers, and the hospital administrator on-call regarding complex administrative decisions in support of daily operations to ensure regulatory compliance. Provides consultation and maintains positive relationships with physicians and other inter-professional team members, collaborates to problem solve, and escalates appropriately to ensure safe patient care.
Agentic AI Engineer - Healthcare AI Deloitte Touche Tohmatsu LtdAgentic AI Engineer - Healthcare AICT$134,500–$265,100 / yearAs an Agentic AI Engineer, you will design, build, and operationalize the LLM- and SLM-powered systems behind real healthcare decisioning - the reasoning, orchestration, retrieval, memory, and control layers that let intelligent agents operate reliably across the hardest decisions in the industry: clinical reasoning, prior authorization and claims integrity, care navigation, and the operational workflows that run across payers, providers, and life sciences. Deloitte brings together AI researchers, modeling and platform engineers, architects, clinical and domain specialists, and product leaders to build, deploy, and operate verticalized AI systems across software, data, models, and cloud infrastructure - engineered for one of the most complex operating environments in the world.
Oracle Tech Cloud Manager Deloitte Touche Tohmatsu LtdOracle Tech Cloud ManagerCT$134,500–$265,100 / yearExperience leading reports, integrations, conversions, and extensions (RICE) delivery for Oracle Enterprise Resource Planning (ERP) Cloud implementations, including use of the Oracle ERP Cloud build framework for RICE objects. Preferred: Experience designing or implementing artificial intelligence (AI) agents in Oracle Cloud, including Oracle AI Agent Studio, Fusion embedded agents, or Oracle Cloud Infrastructure (OCI) Generative AI services.
Oracle Tech Cloud Associate Vice President Deloitte Touche Tohmatsu LtdOracle Tech Cloud Associate Vice PresidentCT$163,400–$322,100 / yearAs an Oracle Tech Cloud - Senior Manager on the Oracle Enterprise Solutions team, you will be responsible for leading Oracle Cloud strategy, architecture, and implementation efforts that support enterprise transformation and business value. Advise clients on the design and deployment of embedded artificial intelligence agents within Oracle Cloud, including Oracle AI Agent Studio, Fusion embedded agents, and Oracle Cloud Infrastructure Generative AI services.