51 Results for

Call Center Agent Jobs in Cincinnati, OH

Jobs

Cincinnati, OH

Who we are: HealthSource of Ohio is a not-for-profit community health center in Southwestern Ohio that provides quality, patient-centered primary and preventative care for all. Ability to speak clearly in order to communicate effectively between patient and provider, provide pre-visit instructions/directions, and relay provider instructions .

3 days ago

Cincinnati, OH

Who We Are: HealthSource of Ohio is a not-for-profit community health center in Southwestern Ohio that provides quality, patient-centered primary and preventative care for all. Ability to speak clearly in order to communicate effectively between patient and provider, provide pre-visit instructions/directions, and relay provider instructions.

20 days ago

Cincinnati, OH

GENERAL FUNCTION: Under moderate supervision SPOC Specialist will work with borrowers, foreclosure attorneys, and internal departments such as Loss Mitigation, Bankruptcy and Foreclosure, in an attempt to provide the borrower with current account status and information regarding their Loss Mitigation application. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.

6 days ago

Cincinnati, OH

Remote

$17–$24.26 / hour

KNOWLEDGE, SKILLS AND ABILITIES: • Competent-level business acuity • Comprehensive knowledge and understanding of general/core job-related functions, practices, processes, procedures, techniques and methods • Exceptional verbal communication skills including active listening • Excellent organizational and multi-tasking skills • Passion for serving others, particularly seniors, with initiative-taking solutions • Ability to successfully operate in a demanding environment • Proficient in keyboarding as well as, Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook; competent in other systems required for the position • Availability and willingness to work overtime hours as requested by leadership and based on the staffing needs of the business • Spoken and written fluency in English; bilingual a plus (Spanish, Creole, Vietnamese preferred). EDUCATION AND EXPERIENCE CRITERIA: • High school diploma or GED equivalent required • A minimum of 2 years of customer service experience required; in a call center or similar environment • A minimum of 1 year experience working in a fast-paced medical office or healthcare setting, highly preferred • Must reside in the continental United States and within a state where the company is established as a business entity • Experience with web-based customer relationship management systems.

30+ days ago

Cincinnati, OH

Function: The Customer Service Representative performs office duties of answering all incoming service telephone calls. Coordinates simultaneously mental, manual, and visual activities when talking on the telephone and using the computer.

3 days ago

Mason, OH

With a team of more than 1,000 employees, Kenwood Dealer Group has been consistently recognized on the Deloitte Cincinnati 100 list of the region?s largest privately held companies. Over the past four decades, we have grown to include 15 dealerships, offering comprehensive automotive services including sales, service, and collision repair.

29 days ago

What you will be doing: Resolves basic or tier 1 payment and account related requests to include but not limited to card activations, payments, name and address updates for card holders (customers) of 1-2 assigned company clients. Begins to build base knowledge and familiarization of products, policies, and procedures for a limited number of clients and an understanding of association guidelines and compliance by frequently referring to online manuals and specific client training required to resolve card holder inquiries.

30+ days ago

Remote

$17–$18 / hour

The Claims Operations is currently seeking a full time claims call center associate to enter new claims in the claims management system application using information obtained from the policyholder or a Cincinnati agent during telephone interviews or from faxes received, and route calls for the Headquarters Claims department. ''164606'',''true'',''164606'',''false'',''Submission for the position: Claims - Call Center Associate (Fully Remote) - (Job Number: 2600421)'',''false'',''164606'',''false'',''true'',''Claims - Call Center Associate (Fully Remote)'',''2600421'',''US-OH-Fairfield'',''!*!

30+ days ago

Cincinnati, OH

$17–$25 / hour

165047'',''true'',''165047'',''false'',''Submission for the position: Personal Lines - Call Center Associate I (Part Time) - (Job Number: 2600471)'',''false'',''165047'',''false'',''true'',''Personal Lines - Call Center Associate I (Part Time)'',''2600471'',''US-OH-Fairfield'',''!*! '',''false'',''165047'',''165047'',''true'',''165047'',''false'',''Submission for the position: Personal Lines - Call Center Associate I (Part Time) - (Job Number: 2600471)'',''false'',''165047'',''false'',''true''.

29 days ago

Cincinnati, OH

Exercise sound judgment under stressful circumstances; communicate effectively, concisely and articulately in oral form; develop and maintain effective working relationships with supervisors, associates, other agency representatives and general public; handle sensitive inquiries and contacts with officials and general public; demonstrate excellent hearing and diction; analyze situations, establish facts and formulate viable conclusions; document all activities performed. Call Center Representatives must exercise reasonable independent judgment to determine priorities for service response in accordance with established procedures and protocols; coordinate on site activities of safety forces o ensure efficient and effective support services; and notifies and coordinates response with outside agencies as needed, ex: police and fire units, Disaster Management personnel, hospital management and other first responders.

20 days ago

Cincinnati, OH

Our organization was founded in 1937 by Louise McCarren Herring, who was a pioneer in the credit union industry, having started over 500 credit unions in her lifetime. With excellent communication, you answer incoming calls and proactively discuss with members various information, such as policies, programs, orders, payments, products, and services.

3 days ago

Cincinnati, Ohio

GENERAL FUNCTION: Responsibilities for the Bancorp Security Operations Center Agent II include responding to all Business Security Operations Center communication requests and alarm signals appropriately and executing life safety processes and procedures in a central station environment under supervision. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.

13 days ago

Cincinnati, OH

Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. The Call Center Representative will serve as a primary point of contact for customers, assisting with questions, issues, and requests while delivering a positive customer experience.

3 days ago

Cincinnati, OH

As a Call Center Representative, you will handle inbound and outbound calls, address customer inquiries, resolve issues, and ensure an outstanding customer experience. As a full-service marketing and public relations agency, were dedicated to helping businesses like yours thrive in an ever-evolving world.

3 days ago

Cincinnati, OH

Key Requirements: Handling inbound and/or outbound calls, assisting customers with inquiries, resolving issues, and providing an overall positive experience. The ideal candidate is a strong communicator who can multitask, stay organized, and remain professional in a fast-paced environment.

3 days ago

Lakeside Park, KY

$33,280–$35,360

Team members assist with scheduling, answering questions, resolving concerns, and helping guide clients through their pets’ care needs across medical, grooming, and preventative services. This role requires flexibility in scheduling across our full range of operating hours as well as the ability to float between our hospital locations (all within a 15-mile radius).

1 day ago

Cincinnati, OH

21 days ago

Cincinnati, OH

Provide exceptional customer service to nursing home staff, physician office staff, and patients always via phone; • Enter data into a specialized computer system; • Dispatch AHA's Mobile Phlebotomists and Couriers; • Track specimen collection and reporting; • Trouble shoot missing, incomplete, and incorrect orders; • Must have the ability to interact effectively and professionally with clients and coworkers always; • Exceptional Customer Service skills, a must. AHA's Client Services department is open 24/7/365; we look for candidates who are available to work the established schedules and rotating holidays.

3 days ago

Highland Heights, KY

$32,240–$34,320

This position supports both our clients and veterinary team by managing front desk operations, coordinating communication, maintaining accurate records, and helping ensure a smooth flow of daily appointments and services. As the first point of contact for clients and their pets, receptionists play a critical role in creating a welcoming and positive experience.

1 day ago

Cincinnati, OH

$40,736–$82,007 / year

Examples of specialized experience include: (1) Working with legal or medical records, documents or benefit/financial accounts which involve applying laws, rules or regulations and written established guidelines and procedures (e.g., basic accounting, accounts payable/receivable); OR (2) Experience conducting face to face and/or telephone interviews to obtain/provide information to resolve problems (e.g., collection agency, telemarketing, customer service, sales, etc.). This involves receiving incoming calls through SSAs National 800 number and conducting interviews to determining the nature of the call or provide information on SSA laws, rules and regulations and Medicare Insurance Programs; obtaining information in order to determine eligibility for programs administered by SSA; and using automation tools to access and update information about claims or potential eligibility.

6 days ago

Cincinnati, OH

Teasdale Fenton Cleaning & Property Restoration is a locally owned, full-service cleaning and restoration company proudly serving the Tri-State area for over 100 years. You will handle a variety of service inquiries, from routine cleaning to emergency restoration needs, ensuring a positive customer experience with every interaction.

3 days ago

Sharonville, OH

DMI works with each client to understand their unique mobility needs and deliver fast, accurate and reliable support to their employees through our various ticketing services, live support and chat options for upgrades, new lines of services, MACDs and more. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe.

1 day ago

Cincinnati, OH

Remote

Rebuilt (www.rebuilt.com) is building a truly unique, vertically integrated real estate investment business fueled by unparalleled local market expertise and enabled by advanced technology solutions. Rebuilt is a Private Equity-backed real estate firm that creates win-win opportunities for property sellers seeking a convenient sale process and real estate investors looking for exclusive, high-return properties.

3 days ago

Cincinnati, OH

Remote

3 days ago

Cincinnati, OH

Full time

Responsibilities entail: Collaborating closely with mentors and as part of a cohesive team, the role of our sales representatives is straightforward: Our company receives inquiries from individuals across the nation, seeking insights into various insurance coverage options. Three essential qualities constitute our non-negotiables in potential team members: A robust moral compass, reflecting our core value of doing what's right even in the absence of scrutiny.

30+ days ago

Cincinnati, OH

$18–$18.50 / hour

The ideal candidate will have previous experience working in an office or call center environment and will be responsible for ensuring our customers receive a quality phone experience. Champion has immediate openings for experienced Customer Service agents at our Philly office.

3 days ago

Cincinnati, OH

Assists customers with various computing environments, including both Apple and Android products, browsers and operating systems to support and promote our digital banking services on all supported devices. Processes inbound calls from all queues, including account questions, product and service information, digital banking services, debit card processing, bank policy and various customer requests.

13 days ago

Cincinnati, OH

30+ days ago

Cincinnati, OH

$48,854–$118,204 / year

OR Have at least 1 year of specialized experience equivalent to the GL-9 level (such as experience in or related to planning and conducting complex criminal investigations to determine violations of Federal laws and regulations; collecting and assembling facts to identify logical conclusions; gathering, analyzing, and evaluating evidence or data; conducting interviews and interrogations; making arrests; conducting searches and seizures; taking responsibility for own actions and those of team members to ensure the goals and deadlines for the team are met; partnering with or leveraging networks or relationships from outside the organization; experience managing complex projects including setting priorities and determining resource requirements). OR Have at least 1 year of specialized experience equivalent to the GL-7 level (such as experience applying law enforcement, protective, or investigative techniques in the performance of job duties; identifying problem areas and proposing and implementing solutions; taking responsibility for own actions and those of team members to ensure the goals and deadlines for the team are met; leading meetings or seminars on behalf of a professional or academic group; setting work priorities and allocating resources; partnering with other individuals from within and outside the organization).

30+ days ago

Cincinnati, OH

Remote

Uniontown, Ohio, United States Ann Arbor, Michigan, United States Cincinnati, Ohio, United States Columbus, Ohio, United States Defiance, Ohio, United States Fairmont, West Virginia, United States Findlay, Ohio, United States Fort Wayne, Indiana, United States Frankfort, Kentucky, United States Huntington, West Virginia, United States Indianapolis, Indiana, United States Ironton, Ohio, United States New Albany, Indiana, United States Parkersburg, West Virginia, United States Pittsburgh, Pennsylvania, United States Toledo, Ohio, United States Wheeling, West Virginia, United States Youngstown, Ohio, United States Chattanooga, Tennessee, United States Franklin, Tennessee, United States Knoxville, Tennessee, United States Fort Lauderdale, Florida, United States Show more Assists customers with various computing environments, including both Apple and Android products, browsers and operating systems to support and promote our digital banking services on all supported devices.

3 days ago

Cincinnati, OH

$18–$18.50 / hour

Inbound customer phone calls Creating and updating service request Processing Payments Answer customer questions regarding existing installs and service requests Resolving minor customer conflicts *Processing online inquiries. The ideal candidate will have previous experience working in an office or call center environment and will be responsible for ensuring our customers receive a quality phone experience.

29 days ago

Cincinnati, OH

Daily responsibilities include answering inbound phone calls and emails related to facilities work orders, accurately documenting issues, and troubleshooting reported events in partnership with field technicians. Dispatch Agents must be able to quickly assess urgency, prioritize competing requests, and guide store teams through established processes while maintaining calm, confident communication.

3 days ago

Cincinnati, OH

3 days ago

Cincinnati, OH

Full time

Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors. At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.

30+ days ago

Cincinnati, OH

$171,500–$307,500 / year

Experience translating operational requirements into CCaaS capabilities (e.g., IVR/ACD, routing, WEM/QM, analytics, knowledge, CRM/CSM integration) and supporting CCaaS evaluations and implementations across leading platforms (e.g., Five9, Amazon Connect, Genesys, NICE). We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service.

6 days ago

Cincinnati, OH

$144,000–$241,000 / year

As a Manager in Deloitte Consulting's Customer offering portfolio, you will help Power, Utilities & Renewables clients transform contact center and customer service operations to drive efficiency, improve customer and employee experiences, and enable more scalable, data-driven service delivery. Assessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels, technology capabilities, cost structure, and performance metrics.

14 days ago

CINCINNATI, Ohio

Individual contributor collaborating with and sometimes leading junior engineers performing rapid agile and/or hybrid contact center software development to advance sales and servicing capabilities for the company including the following; automatic contact distribution (ACD) advancement for multi-channel routing of calls in addition to email, chat and workflow tasks for effective end-end workforce management and staffing across the entire sales and servicing operation; automatic contact distribution (ACD) and predictive dialer advancement for call blending (inbound and outbound distribution); telemarketing predictive dialer advancement for intelligent lead nurturing and insurance case management campaign scripting with real-time scrubbing and loading of lead records from consumer facing systems (i.e. agent sales portal, public website, internal policy servicing systems); integrated voice response (IVR) for speech recognition and introduction of natural language processing (NLP) for intelligent automation; computer telephony integration (CTI) screen-pop for delivering consumer and insurance policy detail to the operator desktop at the time of contact delivery; telecommunications supporting toll and toll free services into and out of the contact center platform. Requires visual acuity to read and interpret a variety of correspondence, procedures, reports and forms via paper and electronic documents, visual inspection involving small defects; small parts, and/or operation of machinery (including inspection); using measurement devices continuously.

30+ days ago

Cincinnati, OH

Part time

Clearly and effectively communicating, negotiating and advocating, both orally and in writing; • Use of a variety of computer-based technologies including word processing, and spreadsheets; • Establishing and maintaining effective, fair, cooperative, collaborative and respectful relationships with internal and external colleagues, peers, work teams and workgroups. • Under supervision conducts daily, periodic and continuous surveillance inspections of airfield movement and non-movement areas, terminal, and passenger areas to ensure the following: Safety and security of the public, airport stakeholders and CVG Airport Authority staff.

6 days ago

Cincinnati, OH

Join our team and you''ll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors. As the region''s adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world.

30+ days ago

highland heights, KY

Student Service Phone Agents are responsible for successfully completing on the job training, phone and customer service training, as well as gaining and maintaining knowledge and understanding of university policies, procedures, and university departments in order to perform in this position. Working Title Financial Assistance - Student Service Phone Agent (federal work study only) Department Student Financial Assistance Type of Work Study Federal Building/Office Location AC - Kenneth R.

30+ days ago

Cincinnati, Ohio

6 days ago

Cincinnati, OH

$19–$20 / hour

164126'',''true'',''164126'',''false'',''Submission for the position: Accounts Receivable- Customer Service Representative - (Job Number: 2600383)'',''false'',''164126'',''false'',''true'',''Accounts Receivable- Customer Service Representative'',''2600383'',''US-OH-Fairfield'',''!*! '',''false'',''164126'',''164126'',''true'',''164126'',''false'',''Submission for the position: Accounts Receivable- Customer Service Representative - (Job Number: 2600383)'',''false'',''164126'',''false'',''true''.

7 days ago

Cincinnati, OH

Essential Job Functions and Responsibilities* Representative must perform customer interactions quickly* Performs claim intake via phone from Insureds, Claimants, Agents, and other parties during the initial First Notice of Loss (FNOL) for Worker's Compensation, Auto, Property, General Liability, Storage, Equine, and others. This claim support team assists in various methods, which includes phone claim intake, new loss set up, and numerous other complex tasks for 12 claim departments and other Corporate shared services within the Great American organization.

3 days ago

West Chester, OH

Full time

Members of UC Health include: UC Medical Center, West Chester Hospital, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Required Skills and Knowledge: Experience in a university hospital environment preferred; ability to utilize sound management principles, ability to accept and implement change; able to foster professional and inter-professional relationships; fosters effective guest relations skills; ability to work flexible hours.

30+ days ago

West Chester, OH

Full time

30+ days ago

West Chester, OH

30+ days ago

West Chester, OH

30+ days ago

Cincinnati, OH

This claim support team assists in various methods, which includes phone claim intake, new loss set up, and numerous other complex tasks for 12 claim departments and other Corporate shared services within the Great American organization. Performs claim intake via phone from Insureds, Claimants, Agents, and other parties during the initial First Notice of Loss (FNOL) for Worker's Compensation, Auto, Property, General Liability, Storage, Equine, and others.

30+ days ago

Cincinnati, OH

$151,800–$253,000 / year

As a Lead Cloud Integrated Infra Engineer on the Silicon2Service team in Deloitte's AI & Engineering practice, you will design and drive deployment of fully integrated architectures for GPU-accelerated AI factories and high-performance computing infrastructure in close partnership with Deloitte AI specialists and our ecosystem partners. Help clients define future-state capability stacks aligned to NVIDIA and/or GCP ecosystems, including edge compute, AI model services, simulation platforms, vision services, data platforms, and enterprise integration layers.

20 days ago

Mason, OH

Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Perform thorough account investigations to address customer concerns or conflicts regarding credit reports, billing discrepancies, payments, account balances, and other credit-related issues, ensuring follow-up with customers as necessary.

26 days ago

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Call Center Agent Jobs in Cincinnati, OH

Experienced Call Center Agent HealthSource of Ohio

Medical Call Center Agent HealthSource of Ohio

SPOC Call Center Agent Fifth Third Bancorp

Service Team Coordinator - Inbound Call Center Agent (Healthcare) (Remote) ChenMed LLC

Call Center Agent Meda Care Transportation

Call Center / Customer Experience Agent Kenwood Dealer Group Inc

Associate I, BPS Operations Processing Agent - Call Center Fidelity National Information Services Inc

Claims - Call Center Associate (Fully Remote) Cincinnati Financial Corp

Personal Lines - Call Center Associate I (Part Time) Cincinnati Financial Corp

Call Center Representative, Public Safety Dispatch Center, Fulltime, First Shift UC Health

Communication Center Representative (call center) TruPartner Credit Union

Bancorp Security Operations Center Agent II 7am-3:30pm Fifth Third Bank

Call Center Representative LHH Recruitment Solutions

Call Center Representative Sparkbit 360

Call Center Representative SAVARD GROUP

Veterinary Call Center Representative PetWow

Call Center Representative Lee Hecht Harrison

Call Center Representative AMERICAN HEALTH ASSOCIATES

Veterinary Welcome Center Agent PetWow

Call Center Representative - DHA Social Security Administration

Call Center Representative Teasdale Fenton Cleaning and Property Restoration

Contact Center Manager Digital Management LLC

Remote-Real Estate Investment Representative/Acquisitions Agent Rebuilt

Remote- Real Estate Investment Representative/Disposition Agent Rebuilt

Sales Agent The Max Spencer Co.

Customer Service Agent Great Day Improvements: A Family of Brands

CS Specialist I - Customer Service Center WesBanco Inc

Customer Service Specialist I - Customer Service Center WesBanco Inc

Special Agent U.S. Department of Homeland Security

CS Specialist I - Customer Service Center - Pittsburgh, PA WesBanco Bank

Customer Service Agent Great Day Improvements LLC

Dispatch Agent (Wed to Sun: 7a-4p) Insight Global

Dispatch Agent (Sat to Wed: 9a-6p) Insight Global

Ambulatory Access Center Representative, Ambulatory Access Scheduling, Fulltime, First Shift UC Health, LLC

Contact Center Operations Generalist, Business Transformation Architecture Deloitte Touche Tohmatsu Ltd

PU&R Contact Center Operations and Transformation Manager Deloitte Touche Tohmatsu Ltd

Senior Contact Center Engineer (Architect) Western & Southern Financial Group

Airport Operations Agent Kenton County Airport Board

Ambulatory Access Center Coordinator, Scheduling, Full Time, First Shift UC Health

Financial Assistance - Student Service Phone Agent (federal work study only) Northern Kentucky University

Airport Operations Agent Kenton County AP External

Accounts Receivable- Customer Service Representative Cincinnati Financial Corp

Senior Customer Service Representative Great American Insurance Group (DBA)

House Supervisor, Nursing Administration, Part Time, Days UC Health, LLC

House Supervisor, Nursing Administration, Part Time, Nights UC Health, LLC

House Supervisor, Nursing Administration, Part Time, Nights UC Health

House Supervisor, Nursing Administration, Part Time, Days UC Health

Senior Customer Service Representative Great American Insurance Company

Physical and Spatial AI Architect Deloitte Touche Tohmatsu Ltd

Credit Customer Service Representative, Hybrid , Variable Shifts with Weekends - Mason OH Macy's Inc

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