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MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.

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Sales Growth Specialist | Killeen, TX

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More about the roleStrive towards mastery of role by prioritizing and completing all PMO Training needed to develop technical, commitment and leadership skillsDevelop and pursue annual top 10 business goals and 16 personal development goals (5 technical, 5 commitment, 6 personality)Ensure goals and priorities of Doctors and teams are achieved through servant leadershipBell Leadership Training every 18-24 monthsSupport the Doctor Led, Hygiene Driven, Operations focus philosophy through synergy meetings monthly, team meetings weekly, and strong morning huddlesFocus and prioritize efforts of team to support Doctor achieving their Top 10 Professional goalsCreate alignment with doctor through daily one on ones, morning huddles and weekly touch points discussing communication, connection and support neededCommit to serving as a business partner for the Doctor collaborating and developing quarterly and annual financial goalsHelp Doctor prioritize, plan and block schedule for CE through Doctor Education and Leadership programsUnderstand the benefits and metrics of DMP and help Doctor to monitor progressIdentify and support future team growth by selecting candidates (BA, DA, Hygienists) that are an 80% match for both the position and the practicePartner with Doctors to identify skills needed for open positions and proper selection team within the practiceSuccessfully onboard new team members through partnerships with recruiting and support officeSupport team members to prioritize and plan their training through Core Essentials and beyond for growth in their roles What You'll Gain Competitive benefits including health insurance and retirement savings plans, six paid holidays, and PTO (paid time off)Continuing education to provide you the opportunity to develop your full potential and be a true business partner to our supported DoctorsAccess to an expansive network of mentors and networking opportunities Top quality technology to assist in your daily responsibilities to allow for more efficiencies to deliver exceptional patient care Minimum Qualifications Associate's or Bachelor\''s degree or 3 - 5 years' leadership experience (in a professional office, hospitality, retail, banking, medical, etc.)Experience working in a fast-paced and customer-centric environmentAbility to analyze processes and information, identify problems and trends, and develop effective solutions and strategiesExcellent communication, leadership, coaching, and conflict resolution skillsTrustworthy; maintain patient confidentially and team ethics Preferred Experience 1+ years of experience in a dental or medical setting 1+ years of experience with insurance billing and accounts receivable Dentrix or other dental software experience Physical Requirements:Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the positionProlonged periods sitting at a desk and working on a computerMust be able to lift up to 15 pounds at timesAvailability to attend virtual training sessions (or in-person once conditions allow) periodically throughout the year (some travel will eventually be involved)As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions.

Heartland Dental Care

Practice Manager of Operations

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Business Partner Jobs in Temple, TX

Business Partner Jobs in Temple, TX

Bilingual Travel Agent (French) - Spotnana Trained MCI Careers

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Practice Manager of Operations Heartland Dental Care

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