NewBlue Yonder TMS (Transportation Management) Consultant Accenture PlcBlue Yonder TMS (Transportation Management) ConsultantRaleigh, NCThe Work: The Blue Yonder ("BY") Consultant leads the overall workstream delivery of a customer's Transportation capability, working with the Solution Architect, Delivery Lead and Technical Architect who leads the technical design and delivery. Supply Chain and Operations houses individuals who help clients develop strategies and operating models that integrate planning, procurement, product design, manufacturing, and fulfillment functions within an organization, as well as connect suppliers and customers across the extended supply chain.
Sr. GTM Operations Manager- Marketing Pendo.io IncSr. GTM Operations Manager- MarketingRaleigh, NC$135,000–$165,000 / yearWorkflow thinking: you can decompose how marketing work actually gets done, map it to its underlying systems, and identify where process redesign (not just new tooling) would unlock better outcomes. Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success.
Sr. Customer Engineer, Enterprise Pendo.io IncSr. Customer Engineer, EnterpriseRaleigh, NCRemote$193,393–$241,742 / yearYour impact extends beyond your own accounts through playbooks, coaching, repeatable fixes, and workflow improvements that raise the capability of the broader Customer Engineering team. 5 to 8 years of experience in a customer-facing technical role such as Sales Engineering, Solutions Engineering, Technical Account Management, Customer Engineering, implementation, professional services, or solutions architecture.
NewStrategic Solutions Director - Oracle CelonisStrategic Solutions Director - OracleRaleigh, NCThe work you'll do: Own and continuously evolve the Celonis solution narrative for Oracle accounts in your coverage area: the transformation maps, value cases, executive POVs, and reusable solution accelerators that connect Celonis Process Intelligence to Oracle Fusion Cloud, OCI, and Oracle Fusion AI use cases, partnering with the Oracle Alliance Strategy team to scale what works across the broader Oracle Alliance. You'll work closely with Oracle Account Executives, Oracle sales leadership, Celonis sales teams, and strategic ecosystem partners, including Deloitte, PwC, Accenture, and KPMG, to identify, influence, and close transformational opportunities where Celonis Process Intelligence accelerates customer adoption of Oracle Fusion Cloud Applications and Oracle Fusion AI.
NewJava/Full-Stack Engineer - Fraud Technology/Security Engineer - ON-SITE REQUIRED IN LISTED HUBS Truist Financial CorpJava/Full-Stack Engineer - Fraud Technology/Security Engineer - ON-SITE REQUIRED IN LISTED HUBSRaleigh, NC$125,000–$150,000 / yearPlease review the following job description: Designs advanced enterprise applications across all phases of the software development lifecycle, including architecture, development, integration, testing, and deployment of Java-based, API-driven, and microservices solutions as well as full-stack web applications built with TypeScript, Node.js, and modern frontend frameworks such as React. Integrate and orchestrate calls to internal and external services (REST APIs, SOAP/WSDL endpoints, encrypted messaging systems) within multi-stage fraud detection and decision workflows, including implementing resilience patterns such as timeouts, fallbacks, and asynchronous processing.
Principal Digital Transformation Consultant Lenovo Group LtdPrincipal Digital Transformation ConsultantMorrisville, NCFocused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Required Qualifications: Experience: 10-15+ years in Digital Workplace, end user computing, or managed services; 5+ years leading complex, multi tower transformation programs with executive visibility.
Licensed Blaster (Construction) Maine Drilling & BlastingLicensed Blaster (Construction)Raleigh, North CarolinaHas a thorough understanding of blasting techniques: blast design, loading holes, select and operate electric and non-electric detonators, demonstrate grade & elevation readings, secure blast site, identify explosives, demonstrate pop shooting. Must hold a valid CDL with hazmat endorsement and is a Company-qualified driver (able to transport explosives across state lines) and has a good driving record as defined by the Company insurance carrier.
Blast Hole Drill Operator Maine Drilling & BlastingBlast Hole Drill OperatorRaleigh, North CarolinaDo you have a high mechanical aptitude and the desire to advance within the drilling and blasting industry with a stable, growing, majority employee-owned company? Understand the Field Accounting system and be able to accurately complete and submit timely drill reports, hole sheets, and signed timecards.
New["Barista","Barista"] Scooter's Coffee["Barista","Barista"]LillingtonScooter's Coffee may be one of the fastest-growing specialty coffee brands, but simplicity is at our core: sustainably-sourced ingredients we handcraft into perfection. At Scooter's Coffee we live our core values of integrity, love, humility and courage and we are looking for talented, passionate, amazing people to join our team.
Repair Technician Surface ExpertsRepair TechnicianRaleigh, North Carolina$18–$28 / hourWe combine old school skill sets with new technology and products, resulting in a durable and appealing repair all provided with a smile. We pride ourselves in our ability to provide incredibly fast service, while maintaining a friendly and professional atmosphere in our support center and on jobsites.
Creative Repair Specialist Surface ExpertsCreative Repair SpecialistRaleigh, North Carolina$19–$28 / hourWe combine old school skill sets with new technology and products, resulting in a durable and appealing repair all provided with a smile. Problem-solve with repairs in a variety of settings like apartments, hotels, moving sites, construction sites, etc.
Civil PE Manager - Land Development Mc Kim & CreedCivil PE Manager - Land DevelopmentRaleigh, NCResponsibilities include conduct preliminary evaluations, prepare various reports, writing proposals, produce design drawings, prepare technical specifications and prepare permit submittals for civil engineering projects in tandem with business development activities to grow footprint. WHAT TO EXPECT DAY-TO-DAY: Be responsible for project management and design of land (site) development, including commercial and residential development design and permitting for water, sewer, grading, erosion control, and storm drainage.
Customer Success Manager, Commercial Named BuildOpsCustomer Success Manager, Commercial NamedRaleigh, NCWe're fresh off a $1 billion valuation and a $127M Series C funding round (part of over $275M raised to date) led by industry-leading investors like Meritech Capital, BOND, and SE Ventures, backed by Schneider Electric (Reuters, TechCrunch, LA Business Journal). Prior knowledge or ability to quickly learn Accounting ERP systems like Quickbooks Online/Enterprise, Sage 300 CRE/Intacct, Viewpoint Vista/Spectrum preferred.
Civil PE Manager - Land Development McKim & Creed, Inc.Civil PE Manager - Land DevelopmentRaleigh, NCPart timeResponsibilities include conduct preliminary evaluations, prepare various reports, writing proposals, produce design drawings, prepare technical specifications and prepare permit submittals for civil engineering projects in tandem with business development activities to grow footprint. Ranked as one of the Best Firms to Work For , here are just some of the reasons to become part of the McKim & Creed team: Employee Stock Ownership Plan (ESOP): All employees are owners & benefit from profits earned.
Senior Electrical Engineer Salas O'Brien Engineers IncSenior Electrical EngineerRaleigh, NCOur specialized experience includes design for data centers, healthcare, science and technology, high-rise buildings, clean energy, education, and other building types as well as structural and building sciences, infrastructure asset management, advanced robotics, and more. Our technical expertise is paired with an exceptional team of business development, human resources, finance and accounting, information technology, and marketing professionals, all of whom play a key role in bringing our commitments to life every day.
Design and UX Senior Manager Stride, Inc.Design and UX Senior ManagerRaleigh, North CarolinaUnderstanding the product backlog and user story prioritization in order to conduct and incorporate user research and deliver designs before implementation; Collaborating with cross-functional teams comprised of product management, UX Designers, Visual Designers, Developers, Testers, and other subject matter experts to understand information needs and functionality requirements, dependencies and impacts, and facilitate user story development and design. The Senior Manager, UX Design will work with Principal and Senior UX Designers, Product Owners, and Developers on the UX design of complex applications and should be creative and technically adept, an effective people leader, highly collaborative yet also able to work independently, detail-oriented, self-motivated, and passionate about improving educational experiences for users.
Senior Product Owner First Citizens BankSenior Product OwnerRaleigh, North CarolinaRemoteFull timeProvides expert guidance to leadership, associates, and business partners, ensuring the delivery of trusted data, actionable insights, and scalable solutions that improve decision-making, operational efficiency, and business performance. Proven track record of leading agile data product delivery across cross-functional teams using agile frameworks such as Scrum, SAFe, or Kanban.
Senior Electrical Engineer Salas O'BrienSenior Electrical EngineerRaleigh, North CarolinaOur specialized experience includes design for data centers, healthcare, science and technology, high-rise buildings, clean energy, education, and other building types as well as structural and building sciences, infrastructure asset management, advanced robotics, and more. Our technical expertise is paired with an exceptional team of business development, human resources, finance and accounting, information technology, and marketing professionals, all of whom play a key role in bringing our commitments to life every day.
Senior Platform Engineer, Data & AI Infrastructure McKinney Ventures LLCSenior Platform Engineer, Data & AI InfrastructureDurham, NC$130,000–$150,000 / yearIn 2024, McKinney was named to Fast Company''s Best Workplaces for Innovators list, as well as Ad Age''s A-List and its list of Best Places to Work (2024 and 2025), reinforcing the agency''s commitment to providing an exceptional workplace culture where employees thrive, and creativity flourishes. AWS: Strong hands-on experience with core services (EC2, ECS/Fargate, Lambda, RDS, S3, IAM, VPC, CloudWatch, Secrets Manager, ECR, CodeBuild/CodePipeline); experience with cost optimization and tagging strategies.
Senior Privileged Access Management Specialist -IT (Hybrid) Intact InsuranceSenior Privileged Access Management Specialist -IT (Hybrid)Raleigh, NC$133,000–$178,000 / yearIt has accountability for the full lifecycle of privileged identities, implements technical controls to safeguard high-risk accounts, acts as the lead for major PAM platform initiatives, and partners with technology and business teams to ensure secure, compliant access to critical systems. Some of the Senior Privileged Access Management Specialist responsibilities include but are not limited to: Design, implement, and manage the enterprise PAM solution (e.g., password vaulting, session monitoring, credential rotation, credential relationship, and privileged access integrations with applications).
New["Account Manager (Commercial Landscaping)","Account Manager (Commercial Landscaping)"] LandCare["Account Manager (Commercial Landscaping)","Account Manager (Commercial Landscaping)"]DurhamThis position is a high-impact role, working closely with the Branch Manager, Production Manager, and production teams to create and maintain meaningful client relationships. Participate in, organize, and lead networking events to foster relationships with potential and existing customers as both a leader in the industry and a representative of LandCare.
Civil Site Lead, Power Delivery AECOMCivil Site Lead, Power DeliveryRaleigh, NC$110,000–$160,000 / yearFully versed with and can check and review the work sequence, general content and the methods used to generate specifications for the calculations as well as the approval, revision, retention and storage of calculations + Assists with the developing task and effort estimates for proposal support + Support project commissioning and hand over by ensuring that all site civil work is completed safely and to specification. + Understands and assists with the planning and scheduling of engineering tasks within the site civil discipline + Works to maintain positive working relationships with peers + Occasional travel required to other AECOM locations and Client sites + Able to participate in field walks and create field sketches, take dimensions, climb ladders, etc.
Data Engineer II First Citizens BancShares IncData Engineer IIRaleigh, NCRemote$143,250–$187,070 / yearPosition requires a Bachelor's degree in Computer Science, Information Science, or a related field plus five (5) years of experience in the job offered or five (5) years of experience as a Systems Engineer, Business Intelligence Engineer, ETL Developer, or related occupation. Or a Master's degree in Computer Science, Information Science, or a related field plus three (3) years of experience in the job offered or three (3) years as a Systems Engineer, Business Intelligence Engineer, ETL Developer, or related occupation.
Senior Privileged Access Management Specialist -IT (Hybrid) Onebeacon Professional Insurance IncSenior Privileged Access Management Specialist -IT (Hybrid)North Carolina, NC$133,000–$178,000 / yearIt has accountability for the full lifecycle of privileged identities, implements technical controls to safeguard high-risk accounts, acts as the lead for major PAM platform initiatives, and partners with technology and business teams to ensure secure, compliant access to critical systems. Some of the Senior Privileged Access Management Specialist responsibilities include but are not limited to: Design, implement, and manage the enterprise PAM solution (e.g., password vaulting, session monitoring, credential rotation, credential relationship, and privileged access integrations with applications).
Sales Engineer Hoffman Mechanical Solutions IncSales EngineerRaleigh, NCAt Hoffman Hydronics, we expect each salesperson to work harder than the competition at understanding our clients' needs, prioritizing timely responses, knowing how to use our products & tools, developing our skills & talents, and becoming THE EXPERT in our field. If you are an engineer who gains great satisfaction through helping others, is curious and driven to learn more, who looks people in the eye and enjoys developing relationships, who is competitive and determined to succeed, and is unwavering in doing the right thing, then we have a career for you!
IT Product Manager NetApp IncIT Product ManagerMorrisville, NC$170,000–$253,000 / yearThis role and supporting team will also analyze the needs of the Sales department, establish priorities, provide solution design and implementation of application requirements, provide testing services and technical support for systems, subsystems, distributed systems, and systems software; and operate new and existing systems. The IT Product Manager leading the Recurring Sales, Enablement and Effectiveness product team will be responsible for the partnership, road mapping, and delivery of technology services that will enable NetApp's sales organization.
NewProduct Management Trainee - Bilingual Mandarin Required CWILLProduct Management Trainee - Bilingual Mandarin Requiredcary, NC$60,000–$70,000 / yearAs our product portfolio grows, we need new product talent that can learn fast, stay close to users, and help turn real customer problems into great product experiences. Reduce support tickets, recover lost revenue from returns, and turn one-time buyers into loyal fans — with tools purpose-built for every touchpoint that follows the sale.
QA Analyst II State Employees' Credit UnionQA Analyst IIRaleigh, North CarolinaThe purpose of the QA Analyst II position is to serve the organization and Systems Quality Assurance team by providing services related to testing and quality control to ensure SECU delivers the best possible product and service to both its membership and employees. Complete continuing education and training courses as assigned by management to expand knowledge of advanced concepts and increase effectiveness in tester role.
Skillbridge Extern - Distribution Sales BRC IncSkillbridge Extern - Distribution SalesNCAs a Distribution Sales Intern, you will shadow and support the Distribution Sales Manager team across a designated region (South, Central, or West), learning the core functions of sales execution, distributor relationship management, retail activation, and trade strategy. Our Distribution Sales internship provides transitioning service members with a hands-on, high-energy opportunity to develop your skills in territory management, retail execution, and sales strategy-no prior sales experience required.
NewLife Sciences R&D Strategy Senior Manager Accenture PlcLife Sciences R&D Strategy Senior ManagerRaleigh, NCWe are seeking a Senior Manager or Principal Director to play a critical leadership role within our growing R&D strategy team to focus on R&D reinvention across the value chain: helping clients move beyond incremental improvement to AI-enabled transformation of how they discover, develop, and deliver medicines. We work with R&D leaders - Chief Scientific and Medical Officers, Heads of R&D Functions, SVP and VP-level capability owners - to shape R&D strategy, accelerate pipeline decisions, and build the capabilities needed to compete in the age of AI-driven drug discovery and development.
Utilities & Facilities Engineer Guerbet SAUtilities & Facilities EngineerRaleigh, NCFor more information on Guerbet, go to www.guerbet.com and follow Guerbet on Linkedin, Twitter, Instagram and Youtube Summary of the position: The Utilities & Facilities Engineer is responsible for providing engineering, technical, and operational support for clean utilities, plant utilities, HVAC systems, and cleanroom infrastructure in a regulated pharmaceutical manufacturing environment. When you join Guerbet, you: Are choosing a global leader with recognized expertise in diagnostic and interventional imaging, Are joining our 2820 collaborators who are committed every day to offering innovative solutions to improve quality of patient's life all over the world, Are joining a company where we value diversity of talents coming from various horizon.
Tactical Services Specialist FlyExclusiveTactical Services SpecialistNorth Hills, NCCollaborate with Operations Command Center team members (Duty Manager, Scheduling, Crew Scheduling, Dispatch) and Experience Concierge and Member Services team to ensure day-of flights are executed successfully along with the setup of the next morning's flights. Provide the highest level of services for all fractional, jet card, owner, consumer, managed aircraft owners and charter clients in the daily flight schedule.
NewVulnerability Management Engineer SAS Institute IncVulnerability Management EngineerCary, NCDemonstrated experience working with and identifying security weaknesses in on-premise servers, network infrastructure, web applications, containers, active directory, and multi-cloud services. Our team is responsible for helping protect SAS by developing and executing innovative security controls, defenses and countermeasures designed to help prevent internal and external attacks.
Field Service Technician II (Local Travel) CYPRESS CREEK RENEWABLES, LLCField Service Technician II (Local Travel)Durham, NCA wholly owned subsidiary of Cypress Creek Energy, Cypress Creek Solutions conducts O&M for over 4GW of solar and storage assets across more than 500 sites with a presence in 24 states for third-party asset owners and the Cypress Creek Energy fleet. DC array knowledge from module to inverter level, including ground fault detection, Voc and current checks, insulation resistance testing, and combiner box and inverter communications troubleshooting.
Office Administrator/Customer Account Manager Culligan InternationalOffice Administrator/Customer Account ManagerMorehead, NC$18–$25 / hourResponsible for maintaining accurate customer account information, effectively communicating customer service requests and schedules with drivers, technicians, and management to achieve on-time delivery or service. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service.
Traveling Field Service Technician Cypress Creek Renewables LLCTraveling Field Service TechnicianDurham, NCA wholly owned subsidiary of Cypress Creek Energy, Cypress Creek Solutions conducts O&M for over 4GW of solar and storage assets across more than 500 sites with a presence in 24 states for third-party asset owners and the Cypress Creek Energy fleet. DC array knowledge from module to inverter level, including ground fault detection, Voc and current checks, insulation resistance testing, and combiner box and inverter communications troubleshooting.
Industrial Project Manager - North Carolina Egan CompanyIndustrial Project Manager - North CarolinaRaleigh, NCFrom general contractors and architects to building owners and facility engineers, Egan collaborates throughout the entire construction or project process with the shared goal of maintaining best-in-class relationships with our internal teams, customers, and business partners. Knowledgeable in industrial automation, controls integration, UL 508A Panel Shop Solutions, and familiarity with OEM and manufacturing controls-related business opportunities.
Staff Software Development Engineer (Agentic AI/ML) CVS Health CorpStaff Software Development Engineer (Agentic AI/ML)Raleigh, NC$118,450–$260,590 / year7+ years of software engineering experience, including significant experience designing and building enterprise-scale software systems including: Strong architecture experience across distributed systems, micro services, APIs, event-driven architecture, domain-driven design, and cloud-native platforms. Communicate complex technical concepts clearly to engineering teams, architects, product owners, business stakeholders, and senior leadership Partner with cross-functional teams to align technology execution with business outcomes.
Senior Tax Associate - Trust, Estate & Gift TJTSenior Tax Associate - Trust, Estate & GiftRaleigh, North CarolinaLocation: Raleigh, North Carolina; Greenville, North Carolina; Wilmington, North Carolina; Durham, North Carolina; Cedar Point, North Carolina – Hybrid work model available (candidates must be able to work onsite at a TJT office at least three days per week). TJT serves privately held businesses from most major industries including real estate, construction, manufacturing, hospitality, restaurants, retail, non-profit agencies, and high net worth individuals.
Sales Consultant - Single Family Builders - North Carolina Allegion plcSales Consultant - Single Family Builders - North Carolinadurham, NCOffice responsibilities including on-time report submittals to upper management; timely credit submittal; detailed project analysis (financial and strategic); timely and tactful email communication with internal and external managers and customers; management and maintenance of all builder program agreements. Develop territory and customized business plan(s) for all key customers to include the following: dealer targets, builder targets, promotional activity, shelf management programs, product training, investment strategies, and revenue goals.
Senior Tax Associate - Real Estate TJTSenior Tax Associate - Real EstateRaleigh, North CarolinaTJT serves privately held businesses from most major industries including real estate, construction, manufacturing, hospitality, restaurants, retail, non-profit agencies, and high net worth individuals. Thomas, Judy & Tucker (TJT), is a leading full-service CPA firm providing audit/attestation, taxation, and outsource accounting services to North Carolina and beyond for 35 years.
Estimating Manager 2 JEDunnEstimating Manager 2Raleigh, NCDevelops and manages scopes of work for all trades, including responsibility matrix, distribution of plans and specifications, and pricing, bid solicitation and coordination for vendors and subcontractors. ESTIMATING MANAGER 2. In addition, this position will be responsible for the following: Prepares complex cost estimates for competitive bids and negotiated proposals for multiple projects.
TJT Talent Community TJTTJT Talent CommunityRaleigh, North CarolinaTJT serves privately held businesses from most major industries including real estate, construction, manufacturing, hospitality, restaurants, retail, non-profit agencies, and high net worth individuals. Thomas, Judy & Tucker (TJT), is a leading full-service CPA firm providing audit/attestation, taxation, and outsource accounting services to North Carolina and beyond for 35 years.
Field Marketing Specialist Specialty1 PartnersField Marketing SpecialistChapel Hill, NC$60,000–$64,000 / yearThe Area Marketing Specialist will lead the planning, coordination, and execution of marketing programs for assigned practices, with a strong emphasis on in-person relationship building and face-to-face outreach. In this highly visible role, you'll collaborate directly with practices to develop and execute strategic marketing initiatives that drive patient growth, increase revenue, and strengthen community presence.
Database Engineer Consultant - Delphix (Remote) First Citizens BankDatabase Engineer Consultant - Delphix (Remote)Raleigh, North CarolinaRemoteFull timeConfigure and manage Delphix environments across multiple database platforms (Oracle, SQL Server, PostgreSQL, DB2, Netezza, VSAM, File masking). Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates.
NewTechnical Lead (Remote) First Citizens BankTechnical Lead (Remote)Raleigh, North CarolinaRemote$150,000–$180,000 / yearFull timeInstead, this is a hands-on engineering leadership position designed for someone who loves building software, solving complex technical challenges, influencing architecture decisions, and helping engineering teams deliver exceptional customer experiences at scale. The ideal candidate is equally comfortable reviewing pull requests, contributing production code, discussing architectural tradeoffs, mentoring engineers, and collaborating with senior technology leaders to shape technical strategy.
Senior Billing Specialist Relativity ODA LLCSenior Billing SpecialistNorth Carolina, NC$60,000–$90,000 / yearRequired Skills: Accounts Receivable (AR), Billing, Communication, Customer Service, Data Entry, Enterprise Resource Planning (ERP) Systems, Invoices, Microsoft Excel, Payment Processing. The Senior Billing Specialist is a key contributor to the OTC team, responsible for the accurate and timely preparation of customer invoices, contract processing, and billing documentation across a broad range of product lines and billing models.
Associate Digital Customer Success Manager Veradigm IncAssociate Digital Customer Success ManagerRaleigh, NCTactically, these actions may include ongoing monthly operational reviews, creating and publishing reports, pursuing escalated support and services actions, providing assistance to resolve outstanding A/R issues, and supporting sales activities to further the expansion of the Veradigm solutions footprint. The Veradigm Network is a dynamic, open community of solutions, external partners, and cutting-edge artificial intelligence technologies that provide advanced insights, technology, and data-driven solutions.
NewCyber Identity - SailPoint Consultant - Security Engineer Deloitte Touche Tohmatsu LtdCyber Identity - SailPoint Consultant - Security EngineerRaleigh, NC$82,600–$162,800 / yearEnables clients to provide consumer confidence in knowing with whom they are dealing and ensuring the integrity of access to data including the rapidly expanding universe of machine and AI agent identities operating at scale across hybrid and cloud environments. Preferred: Experience in one or more of the following: identity governance and administration, single sign-on, federation, advanced authentication, consumer identity and access management, privileged access management, identity as a service, cloud identity solutions, or enterprise directory architecture.
NewSr. Principal Professional Services Consultant Genesys Cloud Services IncSr. Principal Professional Services ConsultantNorth Carolina, NCRemote$135,600–$238,600 / yearYou will partner with senior stakeholders, guide cross-functional teams, and contribute to multi-cloud transformation initiatives that elevate both customer outcomes and operational efficiency, while gaining exposure to high-impact enterprise programs and emerging technologies. Role Overview: Drive the design and delivery of enterprise-scale customer experience solutions that directly shape how global organizations engage with their customers across voice, digital, and AI-powered channels.