Preferred Skills & Knowledge: Experience in Product Management, including supporting product lifecycle activities, prioritizing features, and aligning solutions with business goals Strong background in Customer Service, with the ability to incorporate user feedback into requirements and improve overall user experience Hands-on experience with Salesforce (e.g., Sales Cloud, Service Cloud), including requirements gathering, configuration understanding, or user support Proven ability to write clear, concise user stories with well-defined acceptance criteria to support development and testing efforts Practical experience working within a Scrum/Agile environment, including active participation in sprint planning, backlog refinement, and daily stand-ups Ability to collaborate effectively with cross-functional teams, including product owners, developers, QA, and stakeholders Strong analytical and problem-solving skills, with attention to detail in translating business needs into actionable requirements Experience facilitating workshops, gathering stakeholder input, and documenting business and functional requirements Familiarity with Agile tools such as Jira, Azure DevOps, or similar platforms for backlog and workflow management Excellent communication skills, with the ability to bridge business and technical teams JOB CONDITIONS: Some travel required Pay Transparency: The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location(s). Pay Range: $74,814.00 - $141,847.00 per year Colorado Pay Ranges: Colorado Springs, Grand Junction $80,050 - $126,479; Henderson, Mead $84,538 - $133,571; Gypsum $89,777 - $141,847 Illinois Pay Ranges: Effingham, Kankakee, Lincoln, Quincy, Rockford, Aurora $80,050 - $126,479; Bolingbrook, Chicago Heights, Des Plaines, Elmhurst, Forest View, Joliet, Schaumburg, Summit-Argo, Zion $89,777 - $141,847 New York Pay Ranges: Plattsburgh, Buffalo, Watertown, North Chili, East Syracuse, Nichols $80,050 - $126,479; Bethpage, Montgomery, West Babylon $89,777 - $141,847 New Jersey Job Postings: $74,814.00 - $115,812.00 per year This compensation range is a reasonable estimate of the current starting pay range in NJ.