IT Business Relationship Manager Adept Consulting ServicesIT Business Relationship ManagerHarrisburg, PennsylvaniaThe resource will lead light-to-moderate project management duties, including organizing deliverables, tracking milestones, maintaining risks/issues, and supporting typical ongoing governance routines. As a BRM, they will maintain strong relationships with business stakeholders and external partners, ensuring expectations are clearly communicated and that IT solutions align with strategic goals.
Business Development Manager - Distribution Amphenol TCSBusiness Development Manager - DistributionYocumtown, PennsylvaniaThe ideal candidate will bring experience working directly for, or closely with, major electronic component distributors and have a demonstrated track record of driving sales growth, increasing market share, and developing successful channel partnerships. Amphenol Corporation is one of the world’s largest designers and manufacturers of electrical, electronic and fiber optic connectors and interconnect systems, antennas, sensors and sensor-based products and coaxial and high-speed specialty cable.
Business Banking Team Lead Burke & Herbert BankBusiness Banking Team LeadCamp Hill, PA$100,000–$165,000 / yearThis role works closely with Business Bankers on calling activity, pipeline management, deal discussion, loan structure, pricing, relationship strategy, and partner engagement across Credit, Treasury Management, Retail, Operations, and other internal teams. The Business Banking Team Lead is also responsible for identifying and implementing process improvements that enhance efficiency, consistency, risk management, and service delivery, while supporting the growth and development of direct reports through regular feedback, one-on-one meetings, and performance management.
IT Business Relationship Manager Adept Consulting Services, Inc.IT Business Relationship ManagerHarrisburg, PAThe resource will lead light-to-moderate project management duties, including organizing deliverables, tracking milestones, maintaining risks/issues, and supporting typical ongoing governance routines. As a BRM, they will maintain strong relationships with business stakeholders and external partners, ensuring expectations are clearly communicated and that IT solutions align with strategic goals.
Business Systems Analyst Ollie's Bargain Outlet, Inc.Business Systems AnalystHarrisburg, PAThey will gather, interpret, and document requirements for the design, coding, and testing of approved software implementation and enhancements while ensuring alignment with key business initiatives. Publicly traded since 2015 and recognized by Yelp as the Fastest-Growing Brand of 2025, we're 680+ stores strong in 36 states and deeply committed to expanding our national footprint.
Business Development Manager , Underhood Genuine Parts CompanyBusiness Development Manager , UnderhoodLebanon, District of ColumbiaMust be able to travel within assigned territory: travel to account meetings, sales meetings, and other meetings; drives long distances to make multiple sales calls daily including overnight stays as required by the territory. Communication and Customer Focus: Demonstrates the ability to identify, understand, and meet the needs of customers to build and maintain strong, long-lasting relationships influence others through clear and persuasive communication.
Technical Business Analyst Lingatech Inc.Technical Business AnalystMiddletown, PAWe are seeking an experienced Senior Business Analyst – Payments Processing to support the analysis, design, and delivery of enterprise payment solutions with a focus on credit card and digital payment processing. This role partners with technical and business stakeholders to gather requirements, optimize payment workflows, and ensure secure, compliant, and scalable payment system implementations throughout the software development lifecycle.
Business Development Manager Elwood StaffingBusiness Development ManagerCarlisle, PAFull timeBusiness Development Manager – Outside SalesCarlisle, Lebanon, Camp Hill, PA | Local Territory | Base Salary + Uncapped CommissionAre you a driven B2B sales professional who enjoys building relationships, opening new doors, and winning new business? If you're a motivated hunter who thrives on prospecting, developing new accounts, and closing business, this is an opportunity to build a rewarding sales career with an industry leader.
Business Analyst - On-Site Fenner, Inc.Business Analyst - On-SiteLititz, PAPart timeFenner Precision Polymer (Fenner PRP) is a global manufacturing provider of specialized and material-driven solutions that help our customers succeed. The business analyst will partner closely with the BI Architect to develop and maintain Power BI reporting and additional BI support across the Fenner Polymers business lines.
NewBusiness Development Manager Schott AGBusiness Development ManagerLebanon, PACollaborate cross-functionally with Product Management, Sales, Marketing, R&D, Operations, Quality, Regulatory Affairs, and Program Management to deliver customer solutions and support strategic initiatives. Bachelor"s or Master"s degree in Engineering, Materials Science, Chemistry, Pharmacy, Biotechnology, Life Sciences, or a related technical field; additional business or commercial training is a plus.
Business Unit Director Amphenol TCSBusiness Unit DirectorYocumtown, PennsylvaniaAmphenol High Speed Products Group is the market leader for high speed, high bandwidth electrical connectors for the Telecom/Datacom market (Mobile Networks, Storage, Servers, Routers, Switches, etc.). Well organized and comfortable working in a matrixed environment with ability to communicate effectively with cross functional, geographically dispersed and culturally diverse marketing, engineering, quality and manufacturing teams, vendors and customers.
Business Analyst-CW Talent Software Services, Inc.Business Analyst-CWCamp Hill, PA$50–$60 / hourThis role bridges business needs with technical execution—translating requirements into data mappings, validating data flows, and supporting scalable, high-reliability data integrations across clinical and administrative systems. The ideal candidate will support complex data pipelines, SmileCDR operations, and FHIR-based data exchange while partnering closely with engineering, architecture, compliance, and external customers.
Business Sales Representative ADT IncBusiness Sales RepresentativeLancaster, PAWhat you will do: You'll use your strong communication and creative problem-solving skills to demonstrate the value of our innovative security and smart business solutions to small business customers while explaining our products and services in depth and recommending the right options for their needs. Customize each system to fit the business's layout, operations, and security needs, combining security, automation, and life-safety technology in ways that support how they work.
Business Development Manager, Security - North East (NE3&NE4) i-PRO AmericasBusiness Development Manager, Security - North East (NE3&NE4)Harrisburg, PennsylvaniaThe Business Development Manager (BDM)- K-12 is responsible for driving top of funnel growth by identifying, influencing, and developing net new end user opportunities within key vertical markets across an assigned region. While the BDM does not own the integrator channel or carry a reseller revenue quota, the role is directly accountable for closed revenue from named accounts, net new opportunity generation, and successful specification influence.
Business Analyst eTeam Inc.Business AnalystCamp Hill, PARemote$58.57–$72.85 / hourThis role bridges business needs with technical execution translating requirements into data mappings, validating data flows, and supporting scalable, high reliability data integrations across clinical and administrative systems. The ideal candidate will support complex data pipelines, SmileCDR operations, and FHIR-based data exchange while partnering closely with engineering, architecture, compliance, and external customers.
NewAVP Strategy & Planning - Regional Business MetLife IncAVP Strategy & Planning - Regional BusinessYork, PA$165,000–$220,000 / yearRecognized on Fortune magazine\''s list of the "World\''s Most Admired Companies", Fortune World's 25 Best Workplaces, as well as the Fortune 100 Best Companies to Work For, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. The role ensures strategic alignment and owns governance across key programs in Underwriting, Pricing, Sales and underlying AI and Tech initiatives - tracking progress against the market and financial plan, surfacing risks and dependencies early, and translating workstream-level progress into continuous strategic alignment.
Business Analyst - On-Site Fenner Precision PolymersBusiness Analyst - On-SiteLititz, PennsylvaniaFenner Precision Polymer (Fenner PRP) is a global manufacturing provider of specialized and material-driven solutions that help our customers succeed. The business analyst will partner closely with the BI Architect to develop and maintain Power BI reporting and additional BI support across the Fenner Polymers business lines.
Business Development Manager - Automotive F&I The Friedkin GroupBusiness Development Manager - Automotive F&IHarrisburg, PennsylvaniaFull timeThe BDM will be responsible for 1) improving the product and services market penetration in the client base 2) identifying opportunities to improve volume, product production index, units under management, VSA penetrations, dealership finance and insurance department profitability, as well as introduce and manage new and existing programs to the client base. As a Business Development Mgr you will: Organize and schedule dealership visits to drive production, development, and sales through in-store skills modeling and income development; help drive production and dealer commitment to Triton products.
NewBusiness Development Manager, Security - North East (NE3&NE4) i-PRO Americas IncBusiness Development Manager, Security - North East (NE3&NE4)Harrisburg, PAPart timeThe Business Development Manager (BDM)- K-12 is responsible for driving top of funnel growth by identifying, influencing, and developing net new end user opportunities within key vertical markets across an assigned region. While the BDM does not own the integrator channel or carry a reseller revenue quota, the role is directly accountable for closed revenue from named accounts, net new opportunity generation, and successful specification influence.
Business Banking Lead Relationship Liaison M&T Bank CorpBusiness Banking Lead Relationship LiaisonHarrisburg, PA$26–$43.34 / hourLeads the communication efforts among credit underwriting, external attorneys, internal legal, document preparation departments, and others as may be needed to facilitate timely loan closing and proactively resolve complex issues. Provides strategic oversight of compliance with M&T Credit Policy, business financial documents, business banking loans, and additional legal documentation to ensure robust asset management.
Business Development Manager - Distribution Amphenol Communications SolutionsBusiness Development Manager - DistributionPAThe ideal candidate will bring experience working directly for, or closely with, major electronic component distributors and have a demonstrated track record of driving sales growth, increasing market share, and developing successful channel partnerships. FCI BASICS, a business unit within Amphenol Communications Solutions, is seeking a highly motivated Distribution Manager - North America to drive strategic growth through our distribution channel partners.
Business Solutions Lead System OneBusiness Solutions LeadMount Joy, PennsylvaniaWorking under the direction of the Director of Project Management, this role partners closely with business stakeholders across multiple departments, including project management, to understand business needs, assess requirements, and create solutions that support efficiency, scalability, and return on investment. A successful Business Solutions Lead is collaborative, demonstrates leadership when working with third parties and internal project teams, and is detail- oriented with the ability to translate ideas into actionable solutions and facilitate informed decision making across the organization.
Application & Sales Engineer - Screening Business Line Job Details | C0001225248p Metso OutotecApplication & Sales Engineer - Screening Business Line Job Details | C0001225248pYork, PAYou will join a team of technical application engineers and sales support specialists who are passionate about delivering accurate, high-quality screening solutions and strive to support efficient project execution across the aggregates business. You will be responsible for supporting screening equipment projects across North America, managing the application process from RFQ through delivery, and ensuring accurate technical solutions for customers.
Application & Sales Engineer - Screening Business Line Metso CorpApplication & Sales Engineer - Screening Business LineYork, PARemoteYou will join a team of technical application engineers and sales support specialists who are passionate about delivering accurate, high-quality screening solutions and strive to support efficient project execution across the aggregates business. You will be responsible for supporting screening equipment projects across North America, managing the application process from RFQ through delivery, and ensuring accurate technical solutions for customers.
Junior Business Analyst -Data Cleansing S R InternationalJunior Business Analyst -Data CleansingHarrisburg, PennsylvaniaDOH's Immunization Registry implemented the Pennsylvania Immunization Electronic Registry System (PIERS) immunization information system (IIS) has a need for '3' BA's to conduct data cleansing activities for both incoming data and data at rest. BACKGROUND Contractor(s) will be responsible for manual record de-duplication, i.e., the process of identifying and resolving duplicate patient demographic and/or vaccination records created when the IIS is unable to automatically match and merge the records.
Business Development Manager - Financial Wellness Solutions PNC BankBusiness Development Manager - Financial Wellness SolutionsLancaster, PennsylvaniaPNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
AI Business Acceleration Manager (Remote - Harrisburg, PA area) TE Connectivity plcAI Business Acceleration Manager (Remote - Harrisburg, PA area)Harrisburg, PARemote$161,200–$241,800 / yearWorking closely with various BU leaders and stakeholders across manufacturing, supply chain, marketing, sales, customer care, and data teams, this individual translates business needs into AI-enabled solutions, focusing on driving measurable results through disciplined execution. This role focuses on identifying and documenting AI use cases, developing POCs, and collaborating with the Enterprise AI Governance Council to scale practical AI solutions that improve overall operational efficiency and commercial performance.
Healthcare Business Development Representative ProCare MedicalHealthcare Business Development RepresentativeLancaster, PennsylvaniaYou appreciate having a home base where you can focus and build momentum, while still enjoying opportunities throughout the year to travel, attend industry trade shows, visit customers and dealer partners, and see firsthand how our solutions improve lives. Related Skills/Experience: Business Development Representative, Healthcare Sales Representative, Sales Specialist, Business Development Coordinator, Medical Sales Representative, Account Representative, Business Development Associate
AVP External Communications - US Business MetLife IncAVP External Communications - US BusinessYork, PA$180,000–$220,000 / yearRecognized on Fortune magazine\''s list of the "World\''s Most Admired Companies", Fortune World's 25 Best Workplaces, as well as the Fortune 100 Best Companies to Work For, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").
Director Of Business Development / Senior Living BrightSpring Health ServicesDirector Of Business Development / Senior LivingHarrisburg, PARemotePharMerica, an affiliate of BrightSpring Health Services, delivers personalized pharmacy care through dedicated local teams, serving health care providers such as skilled nursing facilities, senior living communities, and hospitals. Working under the Associate Vice President, the position partners with cross‑functional teams to roll-out growth initiatives, execute sales plans, and support the organization's broader revenue objectives.
NewPharmaceutical Sales Territory Business Manager Syneos - Commercial - ProdPharmaceutical Sales Territory Business ManagerHarrisburg, PAAchieve and/or exceed targeted DSE MBO and future sales goals in an assigned territory by developing, implementing and executing an integrated territory business plan encompassing key customers and accounts with the goal of maximizing sales. This role develops and executes territory strategies, identifies customer needs, and drives pull-through by delivering high-impact, clinically focused presentations that clearly communicate therapeutic value.
NewSpecialist, Sales and Marketing -Business Development Sinclair IncSpecialist, Sales and Marketing -Business DevelopmentHarrisburg, PAThe Company owns, operates and/or provides services to 177 television stations in 79 markets affiliated with all major broadcast networks; owns Tennis Channel, the premium destination for tennis enthusiasts; and multicast networks CHARGE, Comet, ROAR and The Nest. By identifying new opportunities, building strong client relationships, and delivering impactful solutions, you''ll showcase how our multi-media content platforms and digital assets can drive meaningful results for our partners.
Business Systems Analyst I Orrstown Financial Services, Inc.Business Systems Analyst IHarrisburg, PAPosition Summary: Subject matter expert for commercial, consumer, and mortgage applications and systems; create, document, implement, and maintain systems; provide input on key business initiatives; serve as liaison between Bank business units and System providers; partner with the Chief Information Security Officer on the Business Continuity Plan (BCP) including, but not limited to, performing desktop testing, compiling information, and updating; organize compliance work activities; communicate with appropriate management and staff; analyze data, provide reports, and convey feedback to management and various committees. Proficient reading, verbal and written communication, computer, mathematical, analytical, problem solving, decision making, customer service, coaching, training, and interpersonal relations skills; thorough working knowledge of various banking systems and applications; strong working knowledge of Word and Excel; possess and utilize a high level of attention to detail; be a self-starter and work independently as well as part of a team.
Business Development Territory Manager Kolmac Integrated Behavioral HealthBusiness Development Territory ManagerCamp Hill, PAThe Business Development Territory Manager at Kolmac Integrated Behavioral Health and all its subsidiaries ("Kolmac" or the "Company") plays a critical role in fostering strong relationships with patients, families, referral sources, and the broader community to facilitate access to all Kolmac Integrated Behavioral Health services. The role requires a proactive, analytical, and highly collaborative approach, contributing directly to the organization's mission of providing exceptional behavioral health care to our patients across the Mid-Atlantic.
Business Banking Team Leader S&T BankBusiness Banking Team LeaderPA$75,000–$184,800 / yearHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Interviews customers and prospective customers and prepares documentation to acquire information concerning a customer's business needs, abilities, and earnings for all business lines including: Collecting and analyzing financial data for proper account structure.
Business Banking Relationship Manager Fulton BankBusiness Banking Relationship ManagerLancaster, Pennsylvania$81,200–$135,300 / yearA Business Banking Relationship Manager will play a pivotal role in contributing to the profitability and growth of the Business Banking segment while building and maintaining strong relationships with new and existing business clients. This includes but is not limited to, understanding and identifying compliance risks impacting their department(s), ensuring compliance with applicable laws or regulations, and escalating compliance risks to the appropriate level of management.
Director Of Business Development - Northeast Nexant, Inc.Director Of Business Development - Northeastred lion, PAIncrease company revenue through the expansion of energy efficiency (EE), demand response (DR), and other Distributed Energy Resources (DER) services and programs to electric and gas utilities in target geographic areas with target utilities and to help our company achieve sales and bookings goals. Secure new revenue with Electric and Gas utilities in the Northeastern United States, by driving new sales, and working with Resource Innovations' regulatory team, delivery teams, and shared services teams.
Product Manager - Core Business Automation Phoenix ContactProduct Manager - Core Business AutomationMiddletown, PAThere are also a wide variety of additional benefits available including 16 weeks fully paid maternity leave & 10 weeks fully paid paternity leave, life insurance, short & long-term disability, on-site gym access, health & wellbeing center, on-site café, walking trails, tuition assistance, and more! Any unsolicited resumes sent to Phoenix Contact, including unsolicited resumes sent to a Phoenix Contact mailing address, fax machine or email address, directly to Phoenix Contact employees, or to Phoenix Contact's resume database will be considered Phoenix Contact property.
Waste Northeast Regional Business Development Leader HDR, Inc.Waste Northeast Regional Business Development LeaderMechanicsburg, PAThe Waste Northeast Business Development Leader will be expected to: Collaborate with Area Market Sector Leader, Regional Business Development Leader, and Practice Leadership to ensure that local teams are driving market opportunities within the Sector growth by leveraging all service lines. Coordinate with Area Market Sector Leads, Area RBG Managers, Practice Leaders, and local areas to develop a team that is coordinated and focused on driving the market sector with key clients and client opportunities at a regional level.
NewSenior Manager, Business Solutions Supply Chain Applications Job Armstrong World Industries IncSenior Manager, Business Solutions Supply Chain Applications JobLancaster, PA$150,000–$215,000 / yearPrimary location: Lancaster, Pennsylvania. Relocation offered: No.
Business Development Manager Koch IncBusiness Development ManagerHarrisburg, PA$110,000–$140,000 / yearBusiness Development Manager - United States - 191111 - Koch. Koch Disruptive Technologies.
Product Manager - Core Business Automation Phoenix Contact GmbH & Co KGProduct Manager - Core Business AutomationMiddletown, PAThere are also a wide variety of additional benefits available including 16 weeks fully paid maternity leave & 10 weeks fully paid paternity leave, life insurance, short & long-term disability, on-site gym access, health & wellbeing center, on-site café, walking trails, tuition assistance, and more! Any unsolicited resumes sent to Phoenix Contact, including unsolicited resumes sent to a Phoenix Contact mailing address, fax machine or email address, directly to Phoenix Contact employees, or to Phoenix Contact's resume database will be considered Phoenix Contact property.
Business Development; Army Client Lead, Stantec GS Stantec IncBusiness Development; Army Client Lead, Stantec GSNew Cumberland, PAAs Stantec GS' Army/USACE Client Working Group Lead you will be supported by and directly work with the Stantec GS company leadership, collaborate with business line leadership and other US Federal Client Working Group Leads, and lead teams in the pursuit and execution of major Army/USACE contracts and programs. From planning through design, construction and realignment to addressing environmental concerns and community partnering, Stantec has the skills, capacity and desire to be a valuable partner to the Army We seek an entrepreneurial individual with the desire and ability to serve the Army/USACE community, develop and implement strategies, execute major programs and build a team.
Business Manager, Own Brands Daymon Worldwide IncBusiness Manager, Own BrandsMechanicsburg, PAEnsure execution of the Large Account Management Process framework to identify the most critical initiatives and relationships and work with the team to lay out short and long-term plans to achieve relationships at the appropriate level for the account or assigned category business unit. Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time).
Senior Business Analyst IT – Mortgage Loan Origination and Servicing Pennsylvania Housing Finance AgencySenior Business Analyst IT – Mortgage Loan Origination and ServicingHarrisburg, PennsylvaniaThe primary focus of this position will be supporting a loan originations workflow platform that captures mortgage loan applications and supporting documentation, manages review and approval workflows, and facilitates the acquisition and boarding of loans purchased from third-party financial institutions. The ideal candidate will possess strong analytical skills, deep mortgage servicing knowledge, and experience working with workflow-driven systems in highly regulated financial environments.
Business Controller DP World CL Holding Americas IncBusiness ControllerMiddletown, PADeveloping annual capital expenditure budget and forecast with management team in addition to assisting with all quarterly and year-end audit requirements such as: publishing accurate month end financials reviewing monthly close for your location and providing support for monthly journal entries required including revenue, MHE, supplies, temp labor, travel, etc. Tracking of actual results and identification of deviations to assumptions per pricing and ongoing modeling of updates to new business as scope changes occur and accurately reporting of new business to operation and business development and within SAP while tracking of launch budgets associated with new business.
Business Banking Relationship Manager Fulton Financial CorpBusiness Banking Relationship ManagerLancaster, PA$81,200–$135,300 / yearA Business Banking Relationship Manager will play a pivotal role in contributing to the profitability and growth of the Business Banking segment while building and maintaining strong relationships with new and existing business clients. This includes but is not limited to, understanding and identifying compliance risks impacting their department(s), ensuring compliance with applicable laws or regulations, and escalating compliance risks to the appropriate level of management.
Environmental Remediation and Compliance Business Unit Leader GFT Infrastructure IncEnvironmental Remediation and Compliance Business Unit LeaderMechanicsburg, PA$208,000–$260,000 / yearWhat You Will Do: At GFT, we're looking for a visionary Environmental Remediation and Compliance Business Unit Leader to drive strategic growth, ignite innovation, and inspire a high-performing team across the U.S. GFT's Environmental team delivers integrated planning, permitting, and compliance solutions that support infrastructure development across North America. What you'll be challenged to do: As an Environmental Remediation and Compliance Business Unit Leader, this is more than a leadership role - it's your opportunity to shape the future of environmental services in the remediation and compliance market, champion innovation and bring bold ideas to life and foster collaboration across a dynamic, multidisciplinary team.
Executive Director Human Resources, Hospitality | LG Corporate LegendsExecutive Director Human Resources, Hospitality | LG CorporateWest Conshohocken, PARemote$155,000–$165,000 / yearOur network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues. Leading a geographically dispersed Human Resources organization, the Executive Director provides strategic oversight to a team of Regional Human Resources Directors supporting the East, West, Central, Midwest, Live Nation, and Integrations business units, while also providing leadership to the Director of Human Resources responsible for the Merchandise Division.
NewHuman Resources Generalist Graham Healthcare GroupHuman Resources GeneralistMechanicsburg, PennsylvaniaAs an innovator in an evolving healthcare world, Graham Healthcare Group has been designing business and technology solutions to drive better care, outcomes, and productivity within its own home health and hospice companies for over 20 years. Investigates, documents, and develops solutions and responses to employee relations issues such as employee complaints, harassment allegations, and civil rights complaints.