Hotel Guest Service Agent NB CREEKSIDE DEVELOPMENT LLCHotel Guest Service AgentNew Braunfels, TX$15 / hourOperates Private Branch Exchange (PBX switchboard) equipment to handle incoming calls, outgoing calls, wake up calls, do-not-disturbs and the paging of guests, all while maintaining guest and staff privacy and security. Handles departmental cash drawer, accounting of monies, credit card receipts, guest accounts, and other forms of credit and cash handling guidelines.
Member Service Representative (Overnight) Crunch FitnessMember Service Representative (Overnight)San Antonio, TexasMembership, retail, tanning, and program promotions consistently hit or exceed targets, with strong guest-to-member conversion, solid Peaks and ACH percentages, and high CrunchOne Kickoff completion. From answering phones and managing front desk operations to supporting club cleanliness and promoting programs like group fitness and tanning, you’ll ensure every interaction reflects our commitment to excellence.
Member Service Representative Crunch FitnessMember Service RepresentativeSan Antonio, TexasMembership, retail, tanning, and program promotions consistently hit or exceed targets, with strong guest-to-member conversion, solid Peaks and ACH percentages, and high CrunchOne Kickoff completion. From answering phones and managing front desk operations to supporting club cleanliness and promoting programs like group fitness and tanning, you’ll ensure every interaction reflects our commitment to excellence.
Patient Service Representative Pediatric Home ServicePatient Service RepresentativeSan Antonio, TXAs a national leader in pediatric home care, we offer a full range of services including infusion, clinical nutrition, respiratory therapy, PPEC, private duty nursing, and DME. Assists internal and external customers and staff through the Customer Service help desk, phone calls, email or face to face encounters.
Senior System Administrator, Tier-2 Level Support Services ASRC Federal Holding CompanySenior System Administrator, Tier-2 Level Support ServicesSan Antonio, TXEducation: Minimum of 8 years of relevant work experience with a BA/BS degree in Information Technology, Computer Science, Engineering Management or related discipline OR in lieu of a technical degree, must have BA/BS degree with a minimum of 10 years of relevant work experience in Information Technology, Computer Science, Engineering Management or related discipline ORMA/MS degree in Information Technology, Computer Science, Engineering Management or related discipline, with 6 years of relevant experience ORAA/AS degree or high school diploma with 15 years of experience in Information Technology or a related field. Responsible for conducting content searches related to various scenarios to include, but not limited to, Unauthorized Disclosure of Classified Information, Freedom of Information Act, Law Enforcement/Counterintelligence, Personally Identified Information, or malicious content and take appropriate action to remedy request by either deleting the content or exporting to an acceptable repository for additional analysis or export.
Member Service Representative (Bilingual/Spanish) Crunch FitnessMember Service Representative (Bilingual/Spanish)San Antonio, TexasThe Member Services Representative creates a warm, kind, and hospitable environment for team members and members alike, are passionate about fitness and excited about serving others, and help to deliver our purpose “to enrich the lives of others through the power of well-being.”. The Undefeated Tribe was named Franchise of the Year in 2021 and 2024 and will be inviting over 1000 individuals to join our team to help our community experience fitness, wellness, relaxation, and recovery.
Patient Service Representative - Regional Float Family Care CenterPatient Service Representative - Regional FloatCibolo, TXFull timeThe receptionist is responsible for clerical and organizational tasks like file organizing, scheduling appointments, assisting staff as needed and is assigned to support clinics within the region. If you'd like to work for one of the nation's fastest-growing behavioral health providers, collaborating with other committed team members and making a positive impact on your community, we look forward to hearing from you.
Member Services Lead TroonMember Services LeadNew Braunfels, TexasThe ideal candidate has a background in hospitality, customer service, boutique fitness, hotels, restaurants, country clubs, guest relations, or luxury experiences and understands how important first impressions and personal connections truly are. CDT manages 30+ racquet sports and fitness facilities throughout the United States and is always looking for experienced racquet sport teaching professionals to join our growing team.
CMA/LPN/RN - Urgent Care (Part-Time, Every Other Weekend) The Iowa ClinicCMA/LPN/RN - Urgent Care (Part-Time, Every Other Weekend)Waukee, IAPart timeOpportunities to have fun with your colleagues, including TIC night at the Iowa Cubs, employee appreciation tailgate party, Adventureland day, State Fair tickets, annual holiday party, drive-in movie night… we could go on and on. Because as one clinic dedicated to exceptional care, we’re committed to exceeding expectations, showing compassion and collaborating to provide the kind of care most of us got into this business to deliver in the first place.
Patient Service Representative - PRN - Baptist M&S Imaging Medical Center United Surgical Partners International IncPatient Service Representative - PRN - Baptist M&S Imaging Medical CenterSan Antonio, TXGreets and checks patients in at the front desk as well as performing a variety of office duties including answering phones, entering data into the computer, verifying and filing insurance, scanning charts, processing requests for medical records, billing and accepting payments. Prior healthcare business office experience preferred.
Patient Service Representative - FT - Baptist M&S Imaging Westover Hills Breast Center United Surgical Partners International IncPatient Service Representative - FT - Baptist M&S Imaging Westover Hills Breast CenterSan Antonio, TXGreets and checks patients in at the front desk as well as performing a variety of office duties including answering phones, entering data into the computer, verifying and filing insurance, scanning charts, processing requests for medical records, billing and accepting payments. Prior healthcare business office experience preferred.
Patient Service Representative - FT - Baptist M&S Imaging Center Medical Center United Surgical Partners International IncPatient Service Representative - FT - Baptist M&S Imaging Center Medical CenterSan Antonio, TXGreets and checks patients in at the front desk as well as performing a variety of office duties including answering phones, entering data into the computer, verifying and filing insurance, scanning charts, processing requests for medical records, billing and accepting payments. Prior healthcare business office experience preferred.
Patient Service Representative - FT - Baptist M&S Imaging Center Legacy Oaks United Surgical Partners International IncPatient Service Representative - FT - Baptist M&S Imaging Center Legacy OaksSan Antonio, TXGreets and checks patients in at the front desk as well as performing a variety of office duties including answering phones, entering data into the computer, verifying and filing insurance, scanning charts, processing requests for medical records, billing and accepting payments. Prior healthcare business office experience preferred.
NewPatient Service Representative - FT - Baptist M&S Imaging Center New Braunfels United Surgical Partners International Inc (USPI)Patient Service Representative - FT - Baptist M&S Imaging Center New BraunfelsSan Antonio, TXFull timeGreets and checks patients in at the front desk as well as performing a variety of office duties including answering phones, entering data into the computer, verifying and filing insurance, scanning charts, processing requests for medical records, billing and accepting payments. Prior healthcare business office experience preferred.
Patient Service Representative - FT - Baptist M&S Imaging Center Northeast Evening 12:00 p.m. to 9:00 p.m. . United Surgical Partners International IncPatient Service Representative - FT - Baptist M&S Imaging Center Northeast Evening 12:00 p.m. to 9:00 p.m. .San Antonio, TXGreets and checks patients in at the front desk as well as performing a variety of office duties including answering phones, entering data into the computer, verifying and filing insurance, scanning charts, processing requests for medical records, billing and accepting payments. Prior healthcare business office experience preferred.
Patient Service Representative - FT - Baptist M&S Imaging Schertz 7:30 a.m. to 4:30 p.m. United Surgical Partners International IncPatient Service Representative - FT - Baptist M&S Imaging Schertz 7:30 a.m. to 4:30 p.m.San Antonio, TXGreets and checks patients in at the front desk as well as performing a variety of office duties including answering phones, entering data into the computer, verifying and filing insurance, scanning charts, processing requests for medical records, billing and accepting payments. Prior healthcare business office experience preferred.
Patient Service Representative - FT - Baptist M&S Imaging North Central Breast Center United Surgical Partners InternationalPatient Service Representative - FT - Baptist M&S Imaging North Central Breast CenterSan Antonio, TXGreets and checks patients in at the front desk as well as performing a variety of office duties including answering phones, entering data into the computer, verifying and filing insurance, scanning charts, processing requests for medical records, billing and accepting payments. Prior healthcare business office experience preferred.
Patient Service Representative - FT - Baptist M&S Imaging Center Schertz 10 a.m. to 7 p.m. United Surgical Partners InternationalPatient Service Representative - FT - Baptist M&S Imaging Center Schertz 10 a.m. to 7 p.m.San Antonio, TXGreets and checks patients in at the front desk as well as performing a variety of office duties including answering phones, entering data into the computer, verifying and filing insurance, scanning charts, processing requests for medical records, billing and accepting payments. Prior healthcare business office experience preferred.
Patient Service Representative - FT - Baptist M&S Imaging Center North Central 9 a.m. to 6 p.m. United Surgical Partners International IncPatient Service Representative - FT - Baptist M&S Imaging Center North Central 9 a.m. to 6 p.m.San Antonio, TXGreets and checks patients in at the front desk as well as performing a variety of office duties including answering phones, entering data into the computer, verifying and filing insurance, scanning charts, processing requests for medical records, billing and accepting payments. Prior healthcare business office experience preferred.
Patient Service Representative - PRN - Baptist M&S Imaging Northeast United Surgical Partners International IncPatient Service Representative - PRN - Baptist M&S Imaging NortheastSan Antonio, TXGreets and checks patients in at the front desk as well as performing a variety of office duties including answering phones, entering data into the computer, verifying and filing insurance, scanning charts, processing requests for medical records, billing and accepting payments. Prior healthcare business office experience preferred.
Patient Service Representative - FT - MTBIC United Surgical Partners InternationalPatient Service Representative - FT - MTBICSan Antonio, TXGreets and checks patients in at the front desk as well as performing a variety of office duties including answering phones, entering data into the computer, verifying and filing insurance, scanning charts, processing requests for medical records, billing and accepting payments. Prior healthcare business office experience preferred.
NewPatient Service Representative - FT - Baptist M&S Imaging North Central United Surgical Partners International Inc (USPI)Patient Service Representative - FT - Baptist M&S Imaging North CentralSan Antonio, TXFull timeGreets and checks patients in at the front desk as well as performing a variety of office duties including answering phones, entering data into the computer, verifying and filing insurance, scanning charts, processing requests for medical records, billing and accepting payments. Prior healthcare business office experience preferred.
NewPatient Service Representative - FT - Baptist M&S Imaging ONI United Surgical Partners International IncPatient Service Representative - FT - Baptist M&S Imaging ONISan Antonio, TXGreets and checks patients in at the front desk as well as performing a variety of office duties including answering phones, entering data into the computer, verifying and filing insurance, scanning charts, processing requests for medical records, billing and accepting payments. Prior healthcare business office experience preferred.
NewPatient Service Representative - FT - Baptist M&S Imaging Downtown United Surgical Partners International Inc (USPI)Patient Service Representative - FT - Baptist M&S Imaging DowntownSan Antonio, TXFull timeGreets and checks patients in at the front desk as well as performing a variety of office duties including answering phones, entering data into the computer, verifying and filing insurance, scanning charts, processing requests for medical records, billing and accepting payments. Prior healthcare business office experience preferred.
Member Service Representative Undefeated Tribe Operating Company LLCMember Service RepresentativeNew Braunfels, TXPart timeMembership, retail, tanning, and program promotions consistently hit or exceed targets, with strong guest-to-member conversion, solid Peaks and ACH percentages, and high CrunchOne Kickoff completion. From answering phones and managing front desk operations to supporting club cleanliness and promoting programs like group fitness and tanning, you’ll ensure every interaction reflects our commitment to excellence.
Member Service Representative (Overnight) Undefeated Tribe Operating Company LLCMember Service Representative (Overnight)New Braunfels, TXPart timeMembership, retail, tanning, and program promotions consistently hit or exceed targets, with strong guest-to-member conversion, solid Peaks and ACH percentages, and high CrunchOne Kickoff completion. From answering phones and managing front desk operations to supporting club cleanliness and promoting programs like group fitness and tanning, you’ll ensure every interaction reflects our commitment to excellence.
Patient Service Representative Metro Vein CentersPatient Service RepresentativeSan Antonio, Texaspointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]"> About the Role. Our board-certified physicians and expert staff are on a mission to improve people’s quality of life by relieving the painful, yet highly treatable symptoms of vein disease—such as varicose veins and heavy, aching legs.
Part-Time Guest Services Representative City of New BraunfelsPart-Time Guest Services RepresentativeNew Braunfels, TX$14.43–$17.31 / hourYour work environment: Work is performed in an office environment and indoors in all weather conditions, with potential exposure to hazardous chemicals, wet surfaces, pool maintenance equipment, infectious diseases and blood borne pathogens; is subject to sitting, standing, bending and reaching for extended periods of time; and must be able to safely pull, push, lift and carry items weighing up to fifty (50) pounds. Answers incoming calls and provides departmental program information in person and via the telephone; greets recreation center guests and provides prompt, courteous and friendly customer services to the public, in order to maintain positive customer relations.
NewSystem Director, Enterprise Service Management CHRISTUS HealthSystem Director, Enterprise Service ManagementSan Antonio, TXWorking closely with the Deputy CIO and senior IS leaders, the role drives adoption of service management disciplines into daily operations, advances continuous improvement through automation and optimized use of ITSM platforms, and promotes a culture of service excellence, transparency, and data-driven decision-making. Process Integration Across IS Leadership - Partner closely with the Deputy CIO and peer leaders—including the CTO, VP of Client Services, System Director of Finance, and System Director for Health Plans—to embed ITSM processes into their operational workflows.
Planet Fitness - Overnight Member Service Representative - Part Time - 281 & Evans Taymax GroupPlanet Fitness - Overnight Member Service Representative - Part Time - 281 & EvansSan Antonio, Texas$10.50–$10.75 / hourOur success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Planet Fitness - Member Services Representative - Part Time - Mac Arthur Park Taymax GroupPlanet Fitness - Member Services Representative - Part Time - Mac Arthur ParkSan Antonio, Texas$10.50–$10.75 / hourOur success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Planet Fitness - Overnight Member Services Representative - Part Time - Potranco Taymax GroupPlanet Fitness - Overnight Member Services Representative - Part Time - PotrancoSan Antonio, Texas$10.50–$10.75 / hourOur success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Planet Fitness - Overnight Member Services Representative - Part Time - Boerne Taymax GroupPlanet Fitness - Overnight Member Services Representative - Part Time - BoerneBoerne, Texas$11–$11.50 / hourOur success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Planet Fitness - Member Service Representative - Part Time - 281 & Evans Taymax GroupPlanet Fitness - Member Service Representative - Part Time - 281 & EvansSan Antonio, Texas$10.50–$10.75 / hourOur success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Planet Fitness - Overnight Member Services Representative - Part Time - SW Military Taymax GroupPlanet Fitness - Overnight Member Services Representative - Part Time - SW MilitarySan Antonio, Texas$10.50–$10.75 / hourOur success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Planet Fitness - Overnight Member Services Representative - Part Time - Westwood Taymax GroupPlanet Fitness - Overnight Member Services Representative - Part Time - WestwoodSan Antonio, Texas$10.50–$10.75 / hourOur success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Planet Fitness - Daytime Member Services Representative - Part Time - Nacogdoches Taymax GroupPlanet Fitness - Daytime Member Services Representative - Part Time - NacogdochesSan Antonio, Texas$10.50–$10.75 / hourOur success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Planet Fitness - Member Services Representative - Part Time - Booker Taymax GroupPlanet Fitness - Member Services Representative - Part Time - BookerUniversal City, Texas$10.50–$10.75 / hourOur success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Planet Fitness - Overnight Member Services Representative - Part Time - Westside Taymax GroupPlanet Fitness - Overnight Member Services Representative - Part Time - WestsideSan Antonio, Texas$10.50–$10.75 / hourOur success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Planet Fitness - Overnight Member Services Representative - Part Time - Booker Taymax GroupPlanet Fitness - Overnight Member Services Representative - Part Time - BookerUniversal City, Texas$10.50–$10.75 / hourOur success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Planet Fitness - Member Services Representative - Part Time - SE Military Taymax GroupPlanet Fitness - Member Services Representative - Part Time - SE MilitarySan Antonio, Texas$10.50–$10.75 / hourOur success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Planet Fitness - Member Services Representative - Part Time - Westside Taymax GroupPlanet Fitness - Member Services Representative - Part Time - WestsideSan Antonio, TexasOur success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Planet Fitness - Member Services Representative - Part Time - WW White Taymax GroupPlanet Fitness - Member Services Representative - Part Time - WW WhiteSan Antonio, TexasOur success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Planet Fitness - Member Services Representative - Part Time - NW Military Taymax GroupPlanet Fitness - Member Services Representative - Part Time - NW MilitarySan Antonio, TexasOur success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Planet Fitness - Overnight Member Services Representative - Part Time - Nacogdoches Taymax GroupPlanet Fitness - Overnight Member Services Representative - Part Time - NacogdochesSan Antonio, TexasOur success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Planet Fitness - Member Services Representative - Part Time - Marbach Taymax GroupPlanet Fitness - Member Services Representative - Part Time - MarbachSan Antonio, TexasOur success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Planet Fitness - Overnight Member Services Representative - Part Time - Fredericksburg Taymax GroupPlanet Fitness - Overnight Member Services Representative - Part Time - FredericksburgSan Antonio, TexasOur success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Planet Fitness - Member Services Representative - Part Time - Fredericksburg Taymax GroupPlanet Fitness - Member Services Representative - Part Time - FredericksburgSan Antonio, TexasOur success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Planet Fitness - Overnight Member Services Representative - Part Time - WW White Taymax GroupPlanet Fitness - Overnight Member Services Representative - Part Time - WW WhiteSan Antonio, TexasOur success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Planet Fitness - Member Services Representative - Part Time - Bulverde Taymax GroupPlanet Fitness - Member Services Representative - Part Time - BulverdeBulverde, TexasOur success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.