Collectinons Specialist

This permanent Collections Specialist position is focused on managing client receivables from initial follow-up through payment resolution. The role combines hands-on collections outreach with account analysis, discrepancy resolution, reporting, and internal stakeholder management. It is well suited to someone who can confidently navigate client conversations while maintaining strong attention to detail and driving timely resolution of outstanding balances.

Client Details

A global professional services organization with an established Finance function and a collaborative, client-focused environment

Description

• Manage a portfolio of client accounts and outstanding receivables, ensuring consistent follow-up and accurate account management.
• Proactively follow up on past-due invoices and payment commitments through phone and email outreach.
• Monitor aging reports, prioritize outstanding balances, and escalate higher-risk accounts as appropriate.
• Research and resolve billing, invoice, payment, and account discrepancies while maintaining detailed collections notes and records.
• Partner with Finance, Billing, and internal stakeholders to address client concerns and drive timely resolution of outstanding balances.
• Prepare collections reporting and account analysis, support payment forecasting, and identify opportunities to improve collections processes.

Profile

• Completed Bachelor's degree in Accounting, Finance, Business, or a related field.
• Hands-on experience in Collections, Accounts Receivable, or Billing.
• Strong client communication skills with confidence handling payment follow-up.
• Experience resolving billing, payment, and account discrepancies.
• Strong Excel skills, attention to detail, and ability to manage multiple priorities.
• Professional services or legal experience is a plus.

Job Offer

• Permanent, direct-hire opportunity with a global professional services organization.
• Competitive base salary and benefits package.
• Hybrid work environment with flexibility.
• Opportunity for long-term career growth and development within an established Finance team.
• Exposure to a global client base and cross-functional teams.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.