Warren, Michigan9 days ago
ul>Issue Identification & Analysis - Utilize tools such as Warranty Parts Center reviews, product reports, warranty data, and field feedback (including Field Service Engineers, TAC cases, customer complaints, and ParTech) to detect and analyze emerging quality issues. Field Communication Management - Develop and distribute Technical Service Bulletins, Preliminary Information bulletins, emerging issues videos, Global Connect messages, and Tech Link articles to ensure accurate and timely communication to field personnel.