p>Essential Duties and Responsibilities: • Perform off-site maintenance and calibration on clinical devices • Resolve product issues through detailed analysis and utilization of engineering expertise • Effectively communicate with customers to understand complex problems and adequately troubleshoot issues • Serve as a key member of a cross-functional project team (internal and external) consisting of Optical-Imaging, electrical, and mechanical engineers to achieve project deliverables • Work closely with quality engineers to ensure compliance with Spectral MD quality procedures and follow good documentation practices • Assist in identifying and documenting system hazards, failure modes, and risk mitigations • Assist in the design and conduct system level and component level engineering verification and validation testing • Work with subsystem teams, domain subject matter experts, and suppliers in the assessment, selection, integration, and qualification of key components • Assist in the preparation of proposals, project plans and estimates • Assist in planning and allocating team resources.
Knowledge, Skills and Abilities:
• Must be highly motivated and detail-oriented and be able to successfully manage independent tasks • Ability to apply critical thinking and perform analytical troubleshooting under challenging conditions in a clinical environment • Proficiency working with test equipment, including oscilloscopes and multi-meters • Demonstrated expertise with computers, electro-mechanical hardware preferred • Professional, confident interpersonal and customer service skills • Excellent verbal and written communication skills • Excellent organizational skills and attention to detail • Excellent time management skills with a proven ability to meet deadlines • Strong analytical and problem-solving skills • Ability to prioritize tasks and effectively communicate status to management.