p>Type of Recruitment: Knowledge, skills, and abilities:
• Working knowledge of the Fair Debt Collection Practices Act (FDCPA) • Family Educational Rights and Privacy Act (FERPA) and account receivable applications • Working knowledge of state and federal regulations concerning delinquent accounts and collection laws • Working knowledge of effective collection techniques and the ability to apply those techniques to collection of accounts • Proficiency with Microsoft Office applications, especially Excel • Ability to compile complex data in a clear and concise manner • Strong problem-solving and analytical skills and the ability to implement remedies as needed • Excellent interpersonal skills • Excellent written and oral communication skills and the ability to communicate complex material • Excellent organizational and time-management skills, including the ability to successfully prioritize and manage multiple tasks as well as meeting critical deadlines • Ability to analyze, interpret, and implement federal, state, and/or University regulations, policies, and procedures • Some knowledge of Generally Accepted Accounting Principles • Ability to analyze and interpret contracts • Ability to exercise sound judgment • Ability to effectively supervise staff.
Additional Considerations:
• Considerable experience in Banner • Considerable knowledge of Financial Aid, Student Services, Student Accounts, and collections or related background • Considerable knowledge in Accounting, Finance, Business Administration, or an equivalent combination of education and/or experience • Some Not-for-profit or government accounting experience preferred.