CAD Design Sapsol Technologies IncCAD DesignTroy, MIBIM Modeling & Documentation o Develop detailed 3D structural models in Autodesk Revit and Vertex BD by interpreting a wide range of inputs (including preliminary architectural sketches, cost parameters, and project requirements), while actively collaborating with diverse stakeholders such as architects, manufacturers, installers, business and finance teams, and clients. This role plays a critical part in bridging architectural BIM models and fabrication ready manufacturing outputs, leveraging Autodesk Revit and Vertex BD to deliver efficient, code compliant structural solutions and CVS files for roll form machines.
Senior Project Manager-Construction Jones Lang LaSalle IncSenior Project Manager-Constructionmattawan, MIThis role requires you to balance technical project management expertise with strong relationship-building skills, creating collaborative environments that drive results while managing budgets, schedules, procurement, quality, and risk for real estate projects in the life sciences sector. Your day-to-day tasks will include: Providing management and daily leadership for JLL project teams while serving as the primary point of contact for clients, contractors, and consultants at the project level.
NewDistrict Manager - Michigan Advanced Dermatology & Cosmetic SurgeryDistrict Manager - MichiganWyandotte, MIThe person in this role provides leadership of 6-10 offices, generally, to providers and clinic management, both directly and indirectly through other support personnel to ensure customer and associate satisfaction, continually working to improve productivity, regulatory compliance, and the quality of clinical services provided. Reporting into the Regional Director and/or Vice President, Operations, the District Manager oversees operations for assigned dermatology clinics in accordance with company policies, procedures, and federal and state laws and regulations.
["Accounting Manager","Accounting Manager"] LHH Recruitment Solutions["Accounting Manager","Accounting Manager"]Oakland$55–$60 / hourThe ideal candidate will have experience managing high-volume accounting transactions, leading accounting staff, and supporting audit activities in a fast-paced environment. • Review and approve invoices, ACH and check payments, employee reimbursements, credit card transactions, and youth stipend payments for accuracy and proper coding.
NewProduct Marketing Manager - Rebus Longbow AdvantageProduct Marketing Manager - RebusAnn Arbor, MIRemoteTogether, Rebus and Longbow Advantage give customers both the technology and the strategic expertise to better run their warehouse operationsFounded in 2017 to fill a gap in the market for purpose-built supply chain execution insights, Rebus has grown into a full suite of solutions spanning labor management, warehouse analytics, real-time AI-driven labor decisions, inventory management, and 3PL billing. This is a newly created role, and the person in this seat will work closely with the VP of Marketing and the Head of Product Management to tell the Rebus product and platform story, shape pricing, packaging, and positioning, and build stronger customer relationships through marketing initiatives that support every stage of the customer journey.
Tax Senior Manager, Private Client Services BDO USA PCTax Senior Manager, Private Client ServicesKalamazoo, MI$146,000–$200,000 / yearA Tax Senior Manager, Private Client Services (PCS) is responsible for utilizing their educational background and professional experience as well as their communication, time management, leadership, technical, business development, and people skills to provide tax compliance and consulting services to our high net-worth clients. Offering a high touch approach, we have extensive experience serving high net-worth individuals, their families, family offices, C-Suite executives, athletes, entertainers, as well as other people with complicated tax and financial structures.
Medical Asst - Battle Creek Beacon Health SystemMedical Asst - Battle CreekBattle Creek, MIRequires the physical ability and stamina (i.e. to walk/stand for prolonged periods of time, push carts/wheelchairs, lift at least 50 pounds, to position/lift patients of various sizes and weights, etc.) to perform the essential functions of the position. Medical Asst - Battle Creek in Battle Creek, MI - Careers at Beacon Health System - Jobs in Healthcare Medical Asst - Battle Creek in Battle Creek, MI - Careers at Beacon Health System - Jobs in Healthcare.
Risk Manager - Operations & Administration Barton Malow Holdings LLCRisk Manager - Operations & AdministrationSouthfield, MIKEY JOB RESPONSIBILITIES*: Leads a team of Risk Analysts who review and approve prequalification, risk mitigation plans, payment and risk management halt codes, insurance certificate compliance, and vendor reassignment requests. Oversees vendor prequalification and compliance within the Risk Management team, leading a team of Risk Analysts and managing the systems, processes, and vendor relationships that support prequalification and risk mitigation.
NewAssistant Regional Manager/Regional Manager (Structural Building) Horner & ShifrinAssistant Regional Manager/Regional Manager (Structural Building)Saint LouisResponsibilities include interviewing, hiring, training, and developing employees; planning, assigning, delegating, timesheet and expense review and approval; achieving staff utilization goals and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Monitor the technical quality and conformance to the client’s requirements of the work products (reports, plans, specifications, etc.) completed for the project; coordinate with other business unit leaders to promote the completion of quality work.
Medical Director/Primary Care Physician Indian Health ServiceMedical Director/Primary Care PhysicianDetroit, MIPreferred experience in primary care and in serving patients from diverse backgrounds Two plus years of leadership, supervisory, and clinical management experience Board certification preferred Prior experience in FQHC, community health setting, or Tribal health a plus Experience leading integrated care models (medical, behavioral health, care coordination) Master''s degree in Public Health (MPH), Healthcare Administration (MHA), or Business Administration (MBA) preferred Must be able to obtain admitting privileges for at least one local hospital Administrative, management, or supervisory experience Ability to motivate, train and work effectively with subordinates who have a variety of backgrounds and training. Duties: Essential Administrative Duties and Responsibilities: Provides oversight of delivery of medical care by providers through direct supervision and audits Directly supervises, Physicians, Mid-level providers, including Nurses, Registered Dietician, Medical Assistants,, and Client Care Coordinator Serves as collaborating physician, providing oversight of all agency affiliated NP/PA prescriptive authority, including DEA compliance, consultation, and required co-signatures in accordance with state regulations.
Project Manager, Industrial Water Black & Veatch Holding CoProject Manager, Industrial WaterAnn Arbor, MIOur Industrial Water solution delivers lifecycle water, wastewater, and stormwater proejcts helping heavy commercial and industrial clients have the water they need at the right cost, whenever and wherever its needed. Black & Veatch's Governments & Communities focuses on specific infrastructure needs of municipalities, state and local governments, and specialized physical and digital infrastructure solutions for government and federal agencies.
Manager, Software Supply Chain Security GMManager, Software Supply Chain SecurityWarren, MichiganDemonstrated experience working across 2 or more technical domains such as source control, build systems, artifact repositories, cloud platforms, containers, developer tooling, or software governance. 3+ years of experience leading or owning programs in software supply chain security, secure software delivery, build pipeline security, container security, or third-party software risk.
Supervisor, Vehicle Mechanic Shop Cox EnterprisesSupervisor, Vehicle Mechanic ShopCarleton, MI$67,100–$100,700 / yearCox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Review work volumes, plan and continuously monitor staffing levels to ensure efficiency, quality work product, and effective customer service; review departmental performance against key performance indicators and metrics and develop and execute strategies for improvement.
Commercial Lines Account Manager- Small Business Hub International LtdCommercial Lines Account Manager- Small BusinessMIThe Commercial Associate Account Manager provides administrative and clerical support to the Commercial Channel through customer service, client record maintenance, and assistance with special projects, as assigned. HUB is one of the largest global insurance and employee benefits brokers, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services.
Commercial Lines Associate Account Manager- Small Business Hub International InsuranceCommercial Lines Associate Account Manager- Small BusinessGrand Rapids, MichiganThe Commercial Associate Account Manager provides administrative and clerical support to the Commercial Channel through customer service, client record maintenance, and assistance with special projects, as assigned. HUB is one of the largest global insurance and employee benefits brokers, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services.
Legal Senior Onsite Service Specialist Pyramid, IncLegal Senior Onsite Service SpecialistSouthfield, MI$18–$18.50 / hourFull timeKey Responsibilities: Provides operations functions in one or all of the following areas within a Legal office /environment: operates high volume duplicating equipment, performs associated copying tasks, ships and receives product and supplies, sorts, distributes and handles incoming and outgoing mail/faxes, as well as applies necessary postage. Note: Due to the higher level of presentation, telephone skills needed to perform receptionist duties and high interaction with Executive level customers, employees performing this function are considered to be Senior On-Site Services Specialist.
Structural Steel Detailer Three Rivers CorpStructural Steel DetailerMidland, MIThis role develops plans, drawings, models, and supporting documentation for structural steel members including columns, beams, braces, trusses, stairs, handrails, joists, metal decking, and other miscellaneous steel components. This position plays a critical role in supporting our fabrication and field operations by producing accurate and detailed drawings for structural steel fabrication and erection projects throughout Michigan.
NewAccount Manager- Commercial Insurance Insurance Office of AmericaAccount Manager- Commercial InsuranceSterling Heights, MIRemote$45,000–$75,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. The scope, autonomy, and complexity of responsibilities increase by level , ranging from task execution (Account Associate) to independent account management and technical advisory (Account Manager Associate).
Project Manager Terracon Consultants IncProject ManagerGrand Rapids, MIThis may include preparing calculations, designs, reports and work specifications; developing project schedules, budgets and forecasts; and selecting materials, equipment, project staff, and external contractors. Coordinates with accounting for financial management of business intelligence, invoicing and collectionsDevelop understanding and be aware of project-related risk.
Environmental Assistant Project Manager Terracon Consultants IncEnvironmental Assistant Project ManagerGrand Rapids, MISubmits project deliverables to client as per contract scope and scheduleResponsible to deliver work within approved budgetCoordinates with APR to ensure appropriate oversight is in place and sufficient time allowed for reviews of all critical junctures. Estimate the costs, resources, and time required to complete the assigned phase of a project and monitor activities, allocate resources and assign tasks to ensure these targets are met.
Assistant Project Manager Terracon Consultants IncAssistant Project ManagerGrand Rapids, MISubmits project deliverables to client as per contract scope and scheduleResponsible to deliver work within approved budgetCoordinates with APR to ensure appropriate oversight is in place and sufficient time allowed for reviews of all critical junctures. Estimate the costs, resources, and time required to complete the assigned phase of a project and monitor activities, allocate resources and assign tasks to ensure these targets are met.
Accounting Manager SPECIALTY MACHINERY INCAccounting ManagerGrand Rapids, MI$70,000–$80,000 / yearFull timeOwn the Accounting function, master it, then lean into the FP&A world in coming semesters, then bigger picture functions -- banking, audit management, CPA liaison, strategic planning, and more, as the company grows its nationwide, and North American footprint. Our talented Accounting team is looking to grow its knowledge base immediately, by hiring a Senior Accountant who has practical, day-to-day, real life transactional Acumatica experience.
Senior Revenue Accountant Lakeside SoftwareSenior Revenue AccountantAnn Arbor, MIYou will own our end-to-end revenue accounting function under ASC 606, partner closely with Sales, Legal, and FP&A on deal structuring, and drive continuous improvement across our billing and collections workflows in Salesforce and NetSuite. Maintain and improve the quote-to-invoice workflow between Salesforce CPQ / Revenue Cloud and NetSuite, identifying and closing gaps between how deals are booked in CRM and how they are invoiced and recognized in the ERP.
["Senior Revenue Accountant","Senior Revenue Accountant"] Lakeside Software["Senior Revenue Accountant","Senior Revenue Accountant"]Ann ArborYou will own our end-to-end revenue accounting function under ASC 606, partner closely with Sales, Legal, and FP&A on deal structuring, and drive continuous improvement across our billing and collections workflows in Salesforce and NetSuite. Maintain and improve the quote-to-invoice workflow between Salesforce CPQ / Revenue Cloud and NetSuite, identifying and closing gaps between how deals are booked in CRM and how they are invoiced and recognized in the ERP.
Corporate Trade Manager USA Cyprium US Services General PartnershipCorporate Trade ManagerTroy, MichiganThis role serves as a subject matter expert (SME) for trade compliance, including—but not limited to—the application of Free Trade Agreements (e.g., USMCA), Section 232, Section 301, and IEEPA tariffs, as well as U.S. border security initiatives (e.g., CTPAT). Serve as the SME for Section 122, Section 232, Section 301, and IEEPA tariffs, providing clear impact assessments to senior management and cross-functional stakeholders.
Change Management Project Manager Dematic CorpChange Management Project ManagerGrand Rapids, MI$65,000–$140,000 / yearLead monthly Change Order reviews with Business Unit leadership including Functional leadership to provide focus on critical change opportunities and report out on results/impacts of processed change orders. Own and drive implementation of Commodity Indexation and Hyper-Inflation process, tracking contract baselines against indices, facilitating change orders and request for payment or customer refund.
Commercial Lines Associate Account Manager- Small Business Hub InternationalCommercial Lines Associate Account Manager- Small BusinessGrand Rapids, MIThe Commercial Associate Account Manager provides administrative and clerical support to the Commercial Channel through customer service, client record maintenance, and assistance with special projects, as assigned. HUB is one of the largest global insurance and employee benefits brokers, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services.
Field Access Manager-Dermatology-Detroit 3312 Takeda Pharmaceuticals AmericaField Access Manager-Dermatology-DetroitDetroit, MichiganProactive Education and Support: Deliver tailored, field-based education on reimbursement processes to health care providers, including provider group practices, hospitals, academic institutions, specialty pharmacies, and other healthcare stakeholders. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.
Project Manger 1 - Asset Installation / Small Construction Jones Lang LaSalle IncProject Manger 1 - Asset Installation / Small ConstructionMattawan, MIWhat your day-to-day will look like: Assist in planning, coordinating, and tracking facilities maintenance and capital improvement projects, ensuring project schedules, budgets, and deliverables remain on track while coordinating with contractors, vendors, maintenance teams, and facility stakeholders. Assist with asset lifecycle management including asset inventory management, condition assessments, and lifecycle planning for major building systems such as HVAC, roofing, electrical, plumbing, building automation, interior finishes, and site infrastructure.
NewBakery Dept Manager Super One Foods IncBakery Dept ManagerIronwood, MIManage bakery receiving, invoicing, pricing, shrink control and inventory to ensure proper product control and that gross profit goals are met. Plan and execute, aggressive and creative merchandising plans to maximize sales, variety and gross profit, Ensure accurate pricing and signage within the department.
NewAssociate Territory Manager Vestis CorpAssociate Territory ManagerWixom, MISupport special assignments and strategic initiatives as directed, including temporary travel to other Market Centers (MCs) to assist with route operations, service recovery efforts, staffing shortages, training, operational improvements, and other task force assignments designed to support business needs and customer service objectives. Vestis provides clean and safe uniform services and workplace supplies to a broad range of North American customers from Fortune 500 companies to locally owned small businesses across a broad set of end markets.
NewAssociate Territory Manager VestisAssociate Territory ManagerWixom, MISupport special assignments and strategic initiatives as directed, including temporary travel to other Market Centers (MCs) to assist with route operations, service recovery efforts, staffing shortages, training, operational improvements, and other task force assignments designed to support business needs and customer service objectivesPerform other duties as required or assigned by management. Willingness and ability to travel, including overnight travel, to support other Market Centers, route operations, and special task force assignments as business needs require.
Sales Manager DHD ConsultingSales ManagerLansing, MichiganThe following skills and qualifications are required for this position: 7+ years of direct outside or inside sales experience (OEM/Tier 1 experience). Self-motivated, possessing a high energy level and a desire to achieve goals beyond what is required.
Accounting Manager JatcaAccounting ManagerSterling Heights, MichiganManage recording of daily transactions into accounting system which may include cash receipts, cash disbursements, credit card activity, customer invoicing, expense reports, labor time tickets payroll, vendor invoices, etc. This position performs a variety of highly sensitive financial and administrative duties in support of an organizational unit having multiple departments for which confidentiality must be maintained within and outside the organization.
Physical Therapist Beacon Health SystemPhysical TherapistThree Rivers, MIRequires the physical ability and stamina (i.e., to walk/stand for prolonged periods of time, push carts/wheelchairs up to 50 pounds, to position/lift patients at a maximum of 35 pounds unassisted, over 35 pounds requires assistance, provide CPR, etc.) to perform the essential functions of the position. Evaluates patients, plans treatment programs and performs physical therapy procedures to restore function, prevent disability, reduce pain and maximize potential and quality of life following disease, injury or surgery.
Phlebotomy/Lab Assist (TRH) Beacon Health SystemPhlebotomy/Lab Assist (TRH)Three Rivers, MIPerforms specimen collection, processing, accessioning and related duties necessary to ensure the efficiency of the laboratory operations and accuracy of test results by: Accessioning laboratory test requests, verifying work for accuracy and detail and resolving problem orders. Requires the physical ability and stamina (i.e., to walk/stand for prolonged periods of time, push carts/wheelchairs up to 50 pounds, to position/lift patients at a maximum of 35 pounds unassisted, over 35 pounds requires assistance, etc.) to perform the essential functions of the position.
Physical Therapist (TRH) Beacon Health SystemPhysical Therapist (TRH)Three Rivers, MIRequires the physical ability and stamina (i.e., to walk/stand for prolonged periods of time, push carts/wheelchairs up to 50 pounds, to position/lift patients at a maximum of 35 pounds unassisted, over 35 pounds requires assistance, provide CPR, etc.) to perform the essential functions of the position. Evaluates patients, plans treatment programs and performs physical therapy procedures to restore function, prevent disability, reduce pain and maximize potential and quality of life following disease, injury or surgery.
Therapies Supervisor - Troy Campus University of MichiganTherapies Supervisor - Troy CampusTroy, MIWe are building a state-of-the-art specialty care campus in the heart of Troy where a deeply human commitment to personalized care will come together with world-class expertise, cutting-edge therapies, and a legacy of more than 175 years of transformative research to help patients and families in Oakland County ? and beyond ? find their Michigan Answers. The campus will feature two outpatient facilities with over a dozen specialty programs including Cancer services, Musculoskeletal/Sports Medicine, and Reproductive Medicine as well as a surgery/procedure center, comprehensive imaging services, laboratory, pharmacy and therapy services.
Program Director - Clinical Services Apex Therapy ServicesProgram Director - Clinical ServicesBingham Farms, Michigan$70,000–$80,000Key Responsibilities: Administrative Oversight: Manage daily clinical operations, streamline workflows, and provide cross-functional support for both the autism and outpatient programs as needed. Billing & Revenue Cycle: Working with the operations manager, monitor claims accuracy, manage authorization workflows, and partner with billing staff and payers to resolve issues.
Senior Consultant, Revenue Cycle Alvarez & Marsal Holdings LLCSenior Consultant, Revenue CycleTroy, MI$140,000–$160,000 / yearRevenue cycle projects may include, but are not limited to: due diligences, performance assessments, enterprise performance improvement, full-scale implementations, and interim management for a broad range of healthcare providers and supporting services companies. Working as a partner to our clients by building consultative relationships you will develop an in-depth understanding of the client's processes, financial positions, and key operational performance drivers in order to surface and address key issues, from the big picture to the smallest details.
Consultant, Revenue Cycle Alvarez & Marsal Holdings LLCConsultant, Revenue CycleTroy, MI$100,000–$120,000 / yearOur professionals collaborate with a wide range of organizations, including health systems, physician groups, medical schools, behavioral health institutes, managed care organizations, healthcare investors, medical device companies, and suppliers, as well as vision centers, dental practices, and laboratories. Revenue cycle projects may include, but are not limited to due diligences, performance assessments, enterprise performance improvement, full-scale implementations, and interim management for a broad range of healthcare providers and supporting services companies.
NewAccounts Receivable Accountant The Timken CoAccounts Receivable AccountantNorton Shores, MIThis highly motivated individual, as part of the Finance Department, will be responsible for managing the collection of payments, processing invoices, and maintaining financial records to ensure timely cash flow for the organization. Rollon solutions are trusted globally across industrial automation, aerospace, medical equipment, material handling, and other critical sectors where performance, efficiency, precision, and reliability are essential.
Patient Registration Technician-Full Time Family Health Center IncPatient Registration Technician-Full TimeKalamazoo, MIDUTIES AND RESPONSIBILITIES: As the Center's first point of contact the Customer Experience Technician will skillfully communicate with patients in person and over the phone by quickly screening calls and routing patients to the proper department or person. Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Patient Registration Technician - Full Time - Dental CET Family Health Center IncPatient Registration Technician - Full Time - Dental CETKalamazoo, MIDUTIES AND RESPONSIBILITIES: As the Center's first point of contact the Customer Experience Technician will skillfully communicate with patients in person and over the phone by quickly screening calls and routing patients to the proper department or person. Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Patient Registration Technician - Part Time Family Health Center IncPatient Registration Technician - Part TimeKalamazoo, MIDUTIES AND RESPONSIBILITIES: As the Center's first point of contact the Customer Experience Technician will skillfully communicate with patients in person and over the phone by quickly screening calls and routing patients to the proper department or person. Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Operations Trainer I Emergent Holdings IncOperations Trainer ILansing, MIEXPERIENCE REQUIRED: Two years of training experience in an organization which provides the necessary skills, knowledge, and abilities with demonstrated application of knowledge in the following areas: training, analytics, interpretation of data, process, procedure and workflow design, project management and user documentation AND three years of experience working in workers' compensation or insurance (in the higher levels of medical bill review, medical/indemnity claims, customer service, policy processing, underwriting technical, billing, assigned risk, premium audit, etc.) with demonstrated public speaking, researching, and training skills. Prepares and facilitates high-quality instructor-led, virtual-live, and blended learning sessions in a group or one-on-one setting for multiple customer groups, including set up of delivery technology, training environment and other assets, coordination and management of Producer role, as applicable.
Master Social Worker - MSW Fresenius Medical Care AG & Co KGaAMaster Social Worker - MSWFlint, MISupports the FMCNA commitment to the Quality Indicators and Outcomes and Quality Assessment and Improvement (QAI) Activities, including those related to patient satisfaction and quality of life and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FMCNA Quality Goals. PURPOSE AND SCOPE: Provides psychosocial services to patients treated by the facility including in-center and home dialysis patients (if applicable) utilizing Social Work Theory of Human Behavior and accepted methods of social work practice.
PRN Physical Therapist Back to You Rehab, PLLCPRN Physical TherapistCanton, MIContractor3. Have Excellent & Professional Communication Skills – You must be able to respond professionally in person and on the phone to patients from across the Metro Detroit area, and have the ability to accurately document, effectively bill, collaborate with the scheduler to ensure patient adherence to the plan of care, problem solve, and adjust your staff as needed for growth and replacement. 2. Be a leader – You must have the ability to constantly establish and maintain rapport with your team, guide the flow of the clinic, grow the clinic volume (the more it grows, the more bonuses you'll make), participate in marketing events, mentor your team, ensure the success of your clinic and your patients, and communicate with the company.
Phlebotomist II Site Lead Quest Diagnostics IncPhlebotomist II Site LeadRochester Hills, MIResponsible for completing all data entry requirements accurately, including data entry of patient registration, entry of test order from requisition or pulling order from database, managing Standing Orders. • Read, understand, and comply with departmental policies, protocols, and procedures, i.e., Procedure Manuals, Safety Manual, Compliance Manual, Automobile Policies and Procedures, Employee Handbook, Quality Assurance Manual, and ensure that all staff members follow instructions.
Financial Compliance Analyst Corewell HealthFinancial Compliance AnalystGrand Rapids, MIIn such cases, the employee will report directly to legal counsel as opposed to employee's up-line leadership, and such work with legal counsel shall be confidential and protected from disclosure by the attorney client privilege and work product protection. Supports audits and investigations of compliance help line calls, employee complaints, or other compliance contacts or reports; performs necessary research, documents findings, and follows up with applicable parties through complete resolution.